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Ramada Resort by Wyndham Port Douglas

Hotel Class
4 out of 5

Information

Reviews

4.2 / 5Very Good
569 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Four Mile Beach Park
    8 min walk
  • Popular Location
    Four Mile Beach
    10 min walk
  • Popular Location
    Wildlife Habitat
    2 min drive
  • Airport
    Port Douglas, QLD (PTI-Port Douglas Heliport)
    7 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Port Douglas

Ramada Resort by Wyndham Port Douglas is located near the beach and in a walkable area with good shopping. Shoppers can check out Macrossan Street, while everyone can enjoy the natural beauty of Four Mile Beach and Mossman Gorge. Wildlife Habitat and Hartley's Crocodile Adventures are also worth visiting.

What's nearby

  • Popular Location
    Four Mile Beach Park - 8 min walk
  • Popular Location
    Four Mile Beach - 10 min walk
  • Popular Location
    Wildlife Habitat - 2 min drive
  • Popular Location
    Crystalbrook Superyacht Marina - 5 min drive
  • Popular Location
    Magazine Island - 6 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 55 min drive

Restaurants

  • Where to eat
  • 3 Sixteen Bar and Bistro – Poolside bistro with a bar offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Reservations required. Kids' menu available.

About this property

Ramada Resort by Wyndham Port Douglas

Along with a restaurant, this smoke-free resort has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a swim-up bar and massage/treatment rooms. All 41 rooms offer flat-screen TVs with DVD players, and conveniences such as sofa beds and fridges. Other amenities available to guests include room service (during limited hours), premium bedding and coffee/tea makers.

Policies

Check-in

Check-in time starts at 2:00 PM

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 12.50 for children (approximately)
  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20 (from 2 to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Ramada Resort Port Douglas
  • Ramada Port Douglas
  • Mercure Port Douglas
  • Treetops Port Douglas
  • Port Douglas Mercure
  • Ramada Resort Port Douglas Hotel Port Douglas
  • Ramada Resort Wyndham Port Douglas
  • Ramada Wyndham Port Douglas

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: AUD 25 for adults and AUD 12.50 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bike hire
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Arcade/game room
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (345 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed single

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • DVD player
  • flat-screen TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Nearby activities

Activities

  • Beach access
  • Boat tours
  • Ecotours
  • Fishing
  • Golf
  • Hiking/biking trails
  • Marina
  • Parasailing
  • Sailing
  • Scuba diving
  • Segway hire/tours
  • Snorkelling
  • Swimming

Where to eat

  • 3 Sixteen Bar and Bistro – Poolside bistro with a bar offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Reservations required. Kids' menu available.
4.2

Very Good

5 - Excellent
248
4 - Good
213
3 - Okay
80
2 - Mediocre
20
1 - Poor
8
4.2
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

3/5

The hotel exterior is beautiful and this hotel has the potential to be amazing, however there are a few things that could be improved. The cleaning was not the best, bathroom was still dirty and generally not great. Breakfast was enjoyable but they could do better for a hotel of this standard... first hotel I’ve stayed at with no pastries and I’ve stated at a lot, bread for toast cut as thin as possible, it just felt like cost cutting going on in a few areas of the stay. Saying that the hotel has a little walk to an a perfect part of the beach which is nice and quiet. Also, they were kind enough to give us a welcome gift when we arrived.

Stayed 4 nights in Oct. 2019

4/5 Good

Restaurant menu and taste is good. Pool condition is not good. Need to clean in detail

Stayed 3 nights in Oct. 2019

3/5

The central boardwalk walkway and seating area by the ponds is the hero of this hotel. It made up for the pool itself which was pretty but needs resurfacing - the chip stone surface is dated and doesn’t feel good. Our room turned out to be a privately owned time share room. The huge fridge was noisy and oversized for the room. It was clean but dated. They were not going to service the room until I insisted it was done daily. The breakfast buffet is passable but a little dreary and mean. Same everyday. Pretty plain. Evening menu nicer. Friendly staff. Overall it’s pleasant but more three star than four.

Stayed 7 nights in Sep. 2019

5/5 Excellent

Beautiful setting in the rainforest . All staff were professional courteous and helpful

Stayed 5 nights in Sep. 2019

4/5 Good

Good, quiet location, friendly staff and restaurant dining very good. Only downer was barely-there wi-fi access from room.

Stayed 5 nights in Aug. 2019

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