Ratings based on 159 Verified Reviews

4.8 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 31 Mar. 2020
Setting is brilliant, food great but the pool is tired and not so good.
Comment from Hotel Management
7 Apr. 2020 by PBH Team, Hotel Management
Thanks so much for staying with us and thanks for your feedback.
5 out of 5
by A verified traveller from Seattle, wa

Posted 16 Mar. 2020
It was a beautiful property with very friendly staff. Close to walk to town and beach
Comment from Hotel Management
19 Mar. 2020 by PBH Team, Hotel Management
Hi Rob, Thanks so much for staying with us & for your feedback! If you need anything else, please do not hesitate to ask
5 out of 5
by A verified traveller

Posted 5 Jan. 2020 on Hotels
Comment from Hotel Management
6 Jan. 2020 by PBH Team, Hotel Management
Hi Cathy, Thanks so much for staying with us. We hope to see you again very soon!
5 out of 5
by A verified traveller

Posted 29 Dec. 2019
Comment from Hotel Management
6 Jan. 2020 by PBH Team, Hotel Management
Thanks so much for staying with us!
5 out of 5
by A verified traveller

Posted 29 Dec. 2019
Comment from Hotel Management
6 Jan. 2020 by PBH Team, Hotel Management
Thanks so much for staying with us! We hope you enjoyed your time in Port Douglas!
5 out of 5
by A verified traveller from Rockville Md

Posted 28 Dec. 2019
This hotel is amazing. The quality of the property and the service of the staff is incredible. The staff checking us in was so helpful in explaining the area and even local customs. I have stayed in hundreds of hotels and resorts over the years and the Peninsula Hotel is top of the list of places I want to visit again.
Comment from Hotel Management
17 Jan. 2020 by PBH Team, Hotel Management
Hi Marvin, Thanks so much for staying with us. We really appreciate your kind feedback and we are so glad you enjoyed your time in Port Douglas. Kind regards, PBH Team
4 out of 5
by A verified traveller

Posted 9 Dec. 2019 on Wotif
Loveky friendky and helpful staff. Great location, lovely clean rooms.
Comment from Hotel Management
9 Dec. 2019 by PBH Team, Hotel Management
Thanks so much for your feedback and we're so glad you enjoyed your holiday.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 2 Dec. 2019 on Hotels
5 out of 5
by A verified traveller from Dallas

Posted 18 Nov. 2019
The facility flowed with air. You felt like you were in a tropical place:) . We watched the Moon rise from our dining table on the front patio over the water. The beach is super close to the hotel. Breakfast was great and had no issue with seating or placing an order and getting food. Our room was very comfortable, the bathroom was spacious with great products and linens & towels. There was no door on the bathroom, which I didn't think was a problem. We wish we'd had 3 nights at least. We only had 2 and that wasn't enough. We did a snorkle day with Wavelength and went up to Mossman Gorge on another, we would have liked to visit up further but didn't have time. Cairns Botanical Garden is a must.
Comment from Hotel Management
26 Nov. 2019 by PBH Team, Hotel Management
Thanks so much for staying with us and taking the time to write your review! We're thrilled you enjoyed your time in Port Douglas! Kind regards,
5 out of 5
by A verified traveller from Singapore

Posted 7 Nov. 2019
Very friendly staff, great location, great food (Hi Tode restaurant and breakfast)
Comment from Hotel Management
18 Nov. 2019 by PBH Team, Hotel Management
Hi Xavier, Thanks so much for staying with us! We hope you enjoyed your time in Port Douglas and we hope to see you again soon! Kind regards,