Ratings based on 149 Verified Reviews

4.8 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 12 Sep. 2019
We had a great time , personal pool and spa where fantastic, the resort was well maintained and very clean.
Comment from Hotel Management
16 Sep. 2019 by Ranaul - GM - Coconut Grove Port Douglas, Hotel Management
Glad you had a good time. Thanks for your review.
5 out of 5
by A verified traveller

Posted 1 Sep. 2019
Having our own pool and a magic view across the mountains was special 😀
5 out of 5
by A verified traveller

Posted 2 Jul. 2019 on Hotels
Comment from Hotel Management
2 Jul. 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
10/10! Thanks Louise, see you again sometime.
5 out of 5
by A verified traveller from Canberra

Posted 26 Jun. 2019 on Wotif
This is a good quality property, well appointed, quite new and spotless. Cheese, crackers and chocolate in the fridge on arrival. The undercover parking is free in every sense. The apartments are in the main street of Port douglas, within walking distance of all the shops and restaurants. The block is limited, hence not much garden, pool etc - families with children might find a more expansive site more suitable for their family's needs. The main pool is more of a decorative feature than a pool for kids to play in. Some (all?) of the apartments come with their own splash pool/spa pool. The staff were excellent.
Comment from Hotel Management
2 Jul. 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
Hi Keywen, thanks for your kind review. Glad you loved the apartments, our team, the location and of course the cheese platter :) See you again soon we hope
5 out of 5
by A verified traveller from Brisbane

Posted 26 Jun. 2019 on Wotif
We had the 1 bedroom Penthouse and it was amazing. Great location and 5 star in every way. love it
Comment from Hotel Management
2 Jul. 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
Glad you loved our Penthouse Apartments as much as we do! See you again.
4 out of 5
by A verified traveller

Posted 7 Jun. 2019 on Wotif
Overall this is an ok property, not 5star though. Staff were friendly and helpful.
Comment from Hotel Management
13 Jun. 2019 by Nikki - Coconut Grove , Hotel Management
Thanks for your review, will pass onto the staff!
5 out of 5
by A verified traveller

Posted 26 May 2019
Comment from Hotel Management
30 May 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
5/5 - much appreciated. Thanks for staying with us.
5 out of 5
by A verified traveller from adelaide

Posted 22 May 2019
the best place to stay in Port Douglas !!! 6 star plus
Comment from Hotel Management
30 May 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
Thanks so much, glad you enjoyed your stay!
4 out of 5
by A verified traveller

Great central location

Posted 19 May 2019 on Hotels
Great location and facilities little pricey if you would choose to come as family but splitting cost between friends made it ok.
Comment from Hotel Management
22 May 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
Thanks for staying with us Selda! Hope to see you back someday.
5 out of 5
by A verified traveller

Posted 14 May 2019 on Wotif
Great location on the main street, close to all the restaurants. No outside noise with the doors shut, very well appointed
Comment from Hotel Management
22 May 2019 by Nikki - Coconut Grove Port Douglas, Hotel Management
Thanks for staying with us an leaving a positive review. Hope to see you again someday.