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Reviews of voco Kirkton Park Hunter Valley , an IHG Hotel

4.5 out of 5
voco Kirkton Park Hunter Valley , an IHG Hotel
336 Oakey Creek Road, Pokolbin, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic charm of the property, the views, walking area, and the indoor pool and spa! Staff were friendly and helpful. We’re definitely going back and have recommended to friends.
Stayed 3 nights in Feb 2024

8/10 Good

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and nice break
Stayed 2 nights in Feb 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was nice, the grounds are lovely. We had dinner at the restaurant and found the service to be very slow.
Stayed 1 night in Feb 2024

10/10 Excellent

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the family friendly atmosphere and activities, while parents can enjoy good quality wines at the same time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kiwako, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family getaway.
Stayed 1 night in Jan 2024

10/10 Excellent

Stuart

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and decore fantastic. A bit disappointed by the food ordered from the Epoque Lounge though.
Stayed 4 nights in Dec 2023

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, beautiful and relaxing environment and surroundings, very pleasant to stay and enjoy the Hunter region.
Stayed 2 nights in Jan 2024

2/10 Terrible

Rebecca

Stayed 1 night in Dec 2023

10/10 Excellent

Hemal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities
A beautiful property with amazing surroundings. It would be great if the bathrooms in the room had exhaust fans.
Stayed 1 night in Dec 2023

8/10 Good

katrina

Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the hotel was very friendly. The location in Wine country is a wonderful spot. Good morning. Breakfast was varied and delicious. Very relaxing.
Stayed 3 nights in Dec 2023

10/10 Excellent

Milan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand some of the comments here. The personnel at Voco were absolutely amazing during our stay. The room was spotless and food was to die for. Thank you all for making our weekend away extra special!
Stayed 2 nights in Nov 2023

8/10 Good

joseph

Stayed 1 night in Nov 2023

2/10 Terrible

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a dog barking during the night and early morning. Animals should not be in expensive hotels.
Stayed 1 night in Nov 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
the most comfortable hotel bed I’ve ever had. Decor is lovely
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classy joint to spend a long weekend in the Hunter Valley. Stayed multiple times and will be back. I'd stay even more if they allowed slight bigger pooches. My pup is over the 20 kg limit. :(
Stayed 2 nights in Oct 2023

8/10 Good

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is beautiful and peaceful. The facility needs a bit improvement.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hunter Valley weekend
This is a first class hotel. From the minute we checked in we had a superb stay. The bedroom was comfortable and spacious, dinner in the restaurant was fantastic and the bar was a great place to have drinks. We also had pizza there which was delicious. Breakfast was good quality and value for money. The staff are super friendly and helpful. The landscape is stunning providing fabulous views. Highly recommend you stay here.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jay, Victoria Point

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with stunning views and a feel like we were in the south of France. Hidden gem of the Hunter Valley. We will definitely be returning
Stayed 1 night in Sep 2023
Response from Jessie on 19 Sept 2023
Dear Jay,Thank you for taking the time to tell us about your experience at voco Kirkton Park. We hope that you will give us the opportunity to serve you again in the future.Kind regards,

10/10 Excellent

Dana

Stayed 2 nights in Sep 2023
Response from Jessie on 15 Sept 2023
Hi Dana,Thank you for your review of voco Kirkton Park,Kind regards,

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jessie on 15 Sept 2023
Hi Jonathan,Thank you for you review on voco Kirkton Park.Kind regards,

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2023
Response from Jessie on 12 Sept 2023
Hi Andy,Thank you for your review.We hope that you will give us the opportunity to serve you again in the future. Kind regards,

10/10 Excellent

LuKe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little haven for a weekend getaway. Fantastic common spaces/facilities to enjoy and very friendly staff. From fire pits at night to pizza, animals, swimming, games and tennis the family had a wonderful time . Will be back. Room was great only niggly thing was the very small 80s shower !
Stayed 1 night in Sep 2023
Response from Jessie on 11 Sept 2023
Hi LuKe,Thank you for telling us about your stay at voco Kirkton Park. We look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, beautiful surroundings. Excellent, friendly staff.
Stayed 1 night in Sep 2023
Response from Jessie on 8 Sept 2023
Hi Janet, Thank you for taking the time to tell us about your stay with us. We hope that you will give us the opportunity to serve you again in the future. Kind regards

10/10 Excellent

Diego

Stayed 1 night in Sep 2023
Response from Jessie on 8 Sept 2023
Hi Diego, Thank you for taking the time to tell us about your stay with us. We hope that you will give us the opportunity to serve you again in the future. Kind regards

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, it was beautiful! Can’t wait to return.
Stayed 1 night in Sep 2023
Response from Jessie on 8 Sept 2023
Hi Erin, Thank you for taking the time to tell us about your stay with us. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

6/10 Okay

Jin Woo

Stayed 3 nights in Aug 2023
Response from Jessie on 8 Sept 2023
Hi Jin, Thank you for taking the time to tell us about your experience at voco Kirkton Park. I would like to apologise for not meeting your expectations. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Kind regards,

6/10 Okay

BROOKE

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jessie on 20 Aug 2023
Hi Brooke,Thank you for taking the time to review voco Kirkton Park. I apologise for falling short of your expectationsKind regards,

10/10 Excellent

Quinn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect! Staff were wonderful, facilities were amazing and the rooms were luxurious. The pool table and bar area was spacious and they had 2 outdoor fire pits with seating to take in the spectacular views!
Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Quinn,Thank you for taking the time to tell us about your stay at voco Kirkton Park. We hope to see you again in the future. Kind regards,

8/10 Good

Timothy

Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Timothy,Thank you for taking the time to review voco Kirkton Park. we hope you will give us the opportunity to serve you again.Kind regards,

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant stay but underwhelmed for the price.
The staff were friendly.The setting was lovely and great to see ecofriendly toiletries and bin. I was disappointed that our room was not ready at 3pm as I had driven 6 hours. We found a spoon on the floor of the room but the room was generally tidy. I also had to pay over $40 more than what hotels.com quoted. The facilities were good. The water pipes could cause concern if guests take an early or late shower. We were woken up by clunking pipes when someone upstairs had a shower. The breakfast was a great spread but the dinner we had from the Epoch was pricey and disappointing. There must be an abundance of baby spinach and a shortage of cauliflower.
Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Dear Anita, Thank you for choosing voco and for taking the time to provide feedback about your experience. I apologise for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Kind regards,

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kirkwood combines luxury with country charm. It’s always the little things, so here’s a list - gift on welcome, immaculate room, luxurious furnishings, temperature control, excellent water pressure, stunning panoramic views. Breakfast was divine, with a delightful buffet that included fresh squeezed juice and a variety of fresh produce and goods. We can’t wait to come back.
Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Gabrielle, Thank you for taking the time to tell us about your stay with us. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

10/10 Excellent

Yang

Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Yang,Thank you for taking the time to review voco Kirkton Park. we hope you will give us the opportunity to serve you again.Kind regards,

10/10 Excellent

Tristan

Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Tristan,Thank you for taking the time to review voco Kirkton Park. Kind regards,

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time, friendly, helpful staff, beautiful environment.
Stayed 2 nights in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Alison, Thank you for taking the time to tell us about your stay. Kind regards,

10/10 Excellent

Jayson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Jessie on 20 Aug 2023
Hi Jayson,Thank you for taking the time to review voco Kirkton Park. We hope you will give us the opportunity to serve you again.Kind regards,

10/10 Excellent

Lejla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Jessie on 20 Aug 2023
Hi Lejla,Thank you for taking the time to review voco Kirkton Park. Kind regards,

10/10 Excellent

Jelena

Stayed 1 night in Jun 2023
Response from Jessie on 20 Aug 2023
Hi Jelena,Thank you for taking the time to review voco Kirkton Park. Kind regards,

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with boutique feel and great facilities. Only downside was no streaming service options or smart tv.
Stayed 2 nights in Jun 2023

6/10 Okay

Justin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 3 night stay which was fantastic. The staff were very welcoming and friendly. The rooms were clean and comfortable with a touch of an old manor house. The breakfast was exceptional. The 2 points I would make was the indoor pool was freezing and the sauna wouldn’t go above 30 degs C.
Stayed 3 nights in Apr 2023

10/10 Excellent

Dimas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tennis, swimming pool, BBQ, Farm animals etc, amazing
Stayed 2 nights in Apr 2023

10/10 Excellent

Izabela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor swimming pool, options for breakfast, open fire in front of the Bar & late hours of service being available.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks and nibbles on arrival. Beautiful staff. Even outdoor staff. Could not do enough
Stayed 1 night in Apr 2023

10/10 Excellent

Roger

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Voco Kirkton Park Hunter Valley was amazing. Absolutely loved style they have created here. From the manicured gardens, the classic and classy interior design, and great lounge, restaurant and pool they have clearly paid attention to all the details. The staff were all incredibly friendly, helpful and professional and I can say I cannot fault this hotel on any level. Well done management and staff our stay was amazing
Stayed 1 night in Mar 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised , beautiful grounds and nicely appointed very comfortable rooms.
Stayed 2 nights in Feb 2023