Exterior

Reviews of Grand Mercure The Vintage - Accor Vacation Club

4.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 206 reviews" "
Rating 8 - Good. 60 out of 206 reviews" "
Rating 6 - Okay. 12 out of 206 reviews" "
Rating 4 - Poor. 4 out of 206 reviews" "
Rating 2 - Terrible. 1 out of 206 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Jan 2024
Response from AVC Team on 21 Mar 2024
Thank you for your review. We look forward to welcoming you back in the near future. Thanks,

8/10 Good

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Another great stay at Grand Mercure apartments. Nice staff. Unfortunately it is getting very worn and tired (frayed stained carpet, dirty stained lounges, dents and marked walls etc). Nice place to stay but badly need to replace carpet and soft furnishings for it to be decent standard.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central place to visit surrounding vineyards & restaurants
Stayed 2 nights in Dec 2023
Response from AVC Team on 21 Mar 2024
Thank you for your review. Regards,

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the Hunter Valley
A great weekend with the family to see the Hunter Valley Christmas Lights. The Vintage was exactly what everyone wanted in accommodation, location and facilities.
Stayed 2 nights in Nov 2023
Response from AVC Team on 21 Mar 2024
Hi Rex, We are delighted to read you and your family had an excellent stay and hope to welcome you back again.Regards,

10/10 Excellent

Rex

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Madalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for those on a golf trip to The Vintage. Right next to the clubhouse. Good sizeable rooms with each bedroom having own onsuite.
Stayed 1 night in Aug 2023
Response from AVC Team on 21 Mar 2024
Hi Todd, Thank you for your review. We look forward to welcoming you back in the near future. Regards,

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay!
Our family have booked two-two bed apartments, and both were very clean and had everything we needed. Can’t recommend highly enough. Thank you team for your impeccable service and we look forward seeing you next year!
Stayed 2 nights in Aug 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Xiaowen

Stayed 4 nights in Jul 2023

10/10 Excellent

Kathryn

Stayed 2 nights in Feb 2023
Response from Accor Vacation Club team on 9 July 2023
Dear Kathryn,Thank you very much! Means a lot to us!

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023
Response from Accor Vacation Club team on 26 June 2023
Dear Jackie, thank you very much for the feedback!

10/10 Excellent

Theresa

Stayed 2 nights in May 2023
Response from Accor Vacation Club team on 19 June 2023
Dear Theresa,Thank you very much. We are very happy that you enjoyed your stay!

8/10 Good

Irina, Cherrybrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Accor Vacation Club team on 19 June 2023
Dear Irina,Thank you very much. We are very happy that you enjoyed your stay!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2023

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear James,Thank you for the feedback.Kind regards

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property was spacious, clean and modern. It had everything needed for a girls weekend with several oools and a gym plus dining nearby. Would stay again!
Stayed 2 nights in Mar 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear Jenny,Thank you very much for kind words! It means a lot that you enjoyed your stay!Kind regards

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear Megan,Thank you very much for the highest mark!Kind regards

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, our room was clean and very inviting! We would be coming back next time we need to stay over at Hunter Valley!
Stayed 2 nights in Mar 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear Tracey,Thank you very much for the kind words! It means a lot us that you enjoyed your stay! looking forward to having you back.Kind regards

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, will be coming back and I recommend to all my friends and family. Beautiful staff and position in the hunter :)
Stayed 2 nights in Mar 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear Lisa,Thank you very much for your kind words and the highest given mark! It means a lot to us that you enjoyed the stay and will recommend us! Looking forward to welcoming you once more!

10/10 Excellent

Sarah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stay here often. Great spot to access the hunter valleys wineries etc New restaurant and bar within walking distance.
Stayed 2 nights in Feb 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear Sarah,Thank you very much for the feedback! It means a lot to us that you enjoyed your stay! Please be welcomed anytime in the future!

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom 2 bathroom condo delightful near golf course and their restaurants. Pool wasnt appetizing but everything else was.
Stayed 2 nights in Feb 2023
Response from Accor Vacation Club on 13 Apr 2023
Dear Jayne,Thank you for your feedback and kind words! We will note your remarks and improve the swimming pool going forward!

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely area with excellent food and drinks close by, including the new Nineteen Restaurant which was very good.

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

elie

Liked: Cleanliness, staff & service, room comfort
Would definitely recommend to family and friends
Honestly, it was a great hotel. Nice pool. I like the garage style parking and the verandah that had a cute lizard camping out on our grass. Great location in the heart of thr hunter valley.
Stayed 1 night in Nov 2022

10/10 Excellent

Aimée

Stayed 1 night in Oct 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, room comfort
Perfect apartment location
Perfect location for our weekend trip, about a 10min drive from the Hunter Valley Gardens, the major wineries and amazing restaurants. Apartment was cosy, clean and spacious. Surrounded by a golf course and a family of kangaroos. Secure garage directly connected to our 1 bedroom apartment. Lovely cafe van within a 1 minute walk serving breakfast, lunch and coffee's. New bar/pub and restaurant to open soon. Restaurant and day spa currently available at a nearby 5 star hotel. Only downside was that the room just needed a little maintenance from wear and tear but other than that, would definitely choose to stay here again.
Kangaroos grazing nearby
View from our apartment
Hilltop landscape view
Stayed 2 nights in Sep 2022

8/10 Good

Ainsley

Travelled with partner
Liked: Amenities
Was very comfortable, great lay out, felt safe and secure
Stayed 2 nights in Jul 2022

10/10 Excellent

Luigi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious with all amenities
Stayed 3 nights in Jul 2022

6/10 Okay

Alex

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check before you book, we ended up paying $600 a night to stay in a 2 bedroom accessible apartment on the ground floor. The 2nd bathroom is not a bathroom and lacked a full kitchen. The apartment is in desperate for a renovation.
Stayed 2 nights in Jun 2022

10/10 Excellent

alyssa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

ANTOINE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Sash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Rooms were clean and had everything we needed. It was very handy having a lock up garage.
Stayed 2 nights in May 2022

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable 3-night stay. Everything we needed was provided for. Spacious and comfortable, plenty of extra pillows and blankets. Sofa bed was a bit uncomfortable but that’s to be expected.
Stayed 3 nights in May 2022

6/10 Okay

Cassandra

Disliked: Amenities
Stayed 5 nights in May 2022

8/10 Good

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet and private. Not over crowded
Stayed 2 nights in Mar 2022

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed 2 bedroom apartment with all the amenities you would need, well equipped kitchen, good size rooms and bathrooms and 2 balconies. Loved the addition of a gas fire and garage for the car. The apartment was a bit worn in places and the balconies and high points on the ceiling could have done with an extra clean. Handy having the golf club access and discount on food and beverages. Would definitely go back!
Stayed 2 nights in Mar 2022

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Robert

Stayed 1 night in Dec 2021

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Checking in was a bit confusing as signs were not all that clear. Check in at 3 pm is not traveler friendly. Apartment was nice and great to have a garage for the car.
Stayed 1 night in Dec 2021

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Brooke

Stayed 2 nights in Dec 2021

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fast checkin and check out great place to stay with kids
Stayed 2 nights in Nov 2021

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and spacious for our family of 4 for a weekend.
Stayed 2 nights in Nov 2021

6/10 Okay

Laurie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Wasn't aware that the restaurant was closed for renovations when we booked. Seeing it is miles from anywhere, that was annoying. Didn't appreciate that the receptionist, told us we shouldn't be travelling through NSW, even though we had an official NSW travel permit with us and showed it to her before her making that statement. If the NSW government was happy to have us travelling around, who was she to tell us that we should go home. Quite frankly, she was just rude and that is the last thing you need when booking into your accommodation.
Stayed 3 nights in Oct 2021

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the villa. The fire place was very nice. The kitchen had all the equipment. Beds were super comfy and the staff was very friendly. I will go back.
Stayed 2 nights in May 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire place
Stayed 2 nights in Apr 2021