- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our villa was spacious and quiet which was great. Although, the balcony was a shared area with the villa next door which I didn’t like. There were guests staying at the villa next door as well. It didn’t feel as private because of this shared balcony and prevented us from chilling in the balcony. The shared balcony was not mentioned in the room details when we made the reservation online which was frustrating. The spa bath was perfect to have a relaxing night in. However for a 5 star hotel and for the price that you pay there is no room service or a mini bar. They also do not provide complimentary water bottles like other hotels. Overall, staff were friendly, the bed was comfy and buffet breakfast was delicious but it did not feel like it was a 5 star hotel due to those aspects mentioned.