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Outdoor pool
Egyptian cotton sheets, premium bedding, pillow top beds, minibar
Egyptian cotton sheets, premium bedding, pillow top beds, minibar
Egyptian cotton sheets, premium bedding, pillow top beds, minibar

Guest reviews

4.5 out of 5 Wonderful
965 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationBimbadgen Estate3 min drive
Popular LocationMoorebank Vineyard5 min drive
Popular LocationHope Estate9 min drive
AirportNewcastle, NSW (NTL-Williamtown)55 min drive

Choose dates to view prices

  • Shower King

    4.7/5 guest room rating

    Room amenities

    • 58 sq m
    • Sleeps 2
    More detailsShower King
  • Villa Studio

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Golf view
    • Sleeps 2
    More detailsVilla Studio
  • Spa Suite Courtyard

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsSpa Suite Courtyard
  • Suite, Golf View

    Room amenities

    • 60 sq m
    • Golf view
    • Sleeps 2
    More detailsSuite, Golf View
  • Suite

    4.4/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsSuite
  • Villa One Bedroom

    4.4/5 guest room rating

    Room amenities

    • 96 sq m
    • Golf view
    • Sleeps 2
    More detailsVilla One Bedroom
  • Villa Two Bedroom

    Room amenities

    • 154 sq m
    • Sleeps 4
    More detailsVilla Two Bedroom

About this area

Pokolbin

Located in Pokolbin, Chateau Elan is in the historical district and next to a golf course. The area's natural beauty can be seen at Hunter Valley Gardens and Werakata National Park, while Hope Estate and Australian Army Infantry Museum are cultural highlights. Ready for a night out? Consider Roche Estate and Tyrrell's Wines. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving, hiking/biking trails and mountain biking.

Map
Popular Location

What's nearby

  • Bimbadgen Estate - 3 min drive
  • Moorebank Vineyard - 5 min drive
  • Roche Estate - 7 min drive
  • Scarborough Wine Co - 9 min drive
  • Hope Estate - 9 min drive

Getting around

  • Branxton Station - 12 min drive
  • Newcastle, NSW (NTL-Williamtown) - 55 min drive

Restaurants

  • Legends Grill — 1 min walk
  • Potters Brewery - 12 min drive

About this property

Chateau Elan

Luxury resort with full-service spa and restaurant
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 80 individually furnished rooms feature free WiFi and pillowtop beds. LCD TVs with cable channels and DVD players provide a bit of entertainment, and guests will also find comforts such as Egyptian cotton sheets and pillow menus.
Chateau Elan offers 80 forms of accommodation with iPod docking stations and DVD players. Rooms open to balconies or patios. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AUD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: AUD 28.00 for adults and AUD 18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Golf driving range
  • Health club
  • Outdoor pool
  • Playground
  • Hot tub
  • Tennis

Family friendly

  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre
  • Conference space (900 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • DVD player
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for AUD 20.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 28.00 for adults and AUD 18.00 for children (approximately)
  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and lunch

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chateau Elan Hotel Pokolbin
Chateau Elan Hotel
Chateau Elan Pokolbin
Chateau Elan
Chateau Elan Resort Pokolbin

Frequently asked questions

Can I cancel my reservation for free at Chateau Elan and receive a full refund?
Yes, Chateau Elan offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Elan cancellation policy on our site for more details about any exclusions or requirements.
Does Chateau Elan have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chateau Elan?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 3:00 PM to 11:00 PM. After-hours check-in is not available.
What time is check-out at this property?
Checkout is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Chateau Elan located?
Situated in the historical district, this luxury resort is 1.2 mi (1.9 km) from Bimbadgen Estate and within 3 miles (5 km) of Moorebank Vineyard and Lucy's Run. Hunter Valley Gardens and Hope Estate are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Chateau Elan

4.5
Wonderful
965 reviews
5 - Excellent
634
4 - Good
234
3 - Okay
64
2 - Mediocre
23
1 - Poor
10
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.5
Property condition
3.0 out of 5 Okay
  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

The room and the ground of the hotel were beautiful but the service and restaurant in the hotel were defiantly not up to standard. I had heard so many great things about this hotel but our experience fell short by the service we were given.

Stayed 2 nights in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic time at Chateau Elan, they have great Covid processes in place and we felt safe whist we were there, even though every space in the car park was occupied, they were clearly very busy but we hardly saw that many people around, it still felt secluded and peaceful. Lovely staff, everyone was professional and very friendly. The restaurant has a fantastic menu and they are following covid restrictions very well. Beautiful rooms with plenty of space. We stayed in a Vila and the fireplace is gorgeous. The only negative would be the couch, it was very uncomfortable. Apart from that, everything was fantastic. I would definitely stay at this property again. Thank you for a great time.

Stayed 2 nights in Jul 2020
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was lovely. But facilities dissapppointing due to Covid19 changes. I felt lack of communication prior to arrival letting us know, what services were not available.

Stayed 3 nights in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness

A simple and easy check-in given covid situation. Can't complain.

Stayed 3 nights in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent property with amazing views Superb customer service Restaurant is okay Definitely recommend the stay👍

Stayed 2 nights in Aug 2020