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Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
12 outdoor pools, pool umbrellas, pool loungers
VIP Access

Grand Riviera Princess All Suites Resort & Spa All Inclusive

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationEl Camaleon Mayakoba Golf Course11 min drive
    Popular LocationGrand Coral Golf Riviera Maya12 min drive
    Popular LocationPunta Esmeralda Beach41 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Choose dates to view prices

  • Family Room

    4.1/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 5
    • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Queen Sofa Bed
    More detailsFamily Room
  • Deluxe Room, Garden View

    4.1/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    • 2 Double Beds and 1 Queen Sofa Bed
    More detailsDeluxe Room, Garden View
  • Room

    4.4/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 5
    • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Queen Sofa Bed
    More detailsRoom
  • Deluxe Room, Pool Access (Pool View)

    3.9/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 3
    • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More detailsDeluxe Room, Pool Access (Pool View)
  • Suite With Jacuzzi and Outdoor Shower

    4.6/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite With Jacuzzi and Outdoor Shower
  • Suite (with 2 Jacuzzies)

    3.7/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 4
    • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite (with 2 Jacuzzies)

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Mamitas Beach Club. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Take the opportunity to explore the area for water adventures such as scuba diving.
Popular Location

What's nearby

  • 28 de Julio Square - 8 min drive
  • El Camaleon Mayakoba Golf Course - 11 min drive
  • Grand Coral Golf Riviera Maya - 12 min drive
  • Playa 88 - 20 min drive
  • Punta Esmeralda Beach - 41 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Buffet Verde — 1 min walk
  • La Hacienda — 1 min walk
  • Coco's Cabanas - 4 min drive
  • Fonda Argentina - 6 min drive
  • La Vagabunda - 6 min drive
View map

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 674 rooms boast outdoor private hot tubs, and offer free WiFi and balconies. Separate sitting areas and room service are standard, as are plasma TVs with satellite channels.
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 forms of accommodation with outdoor private hot tubs and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 30-inch Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to on-site clubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking is wheelchair accessible

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 9 restaurants and 1 coffee shop/cafe
  • 9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motor-boating
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (5425 square feet)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 30-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Private outdoor hot tub
  • Safe
  • Separate sitting area
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Grand Riviera Princess All Suites Resort & Spa All Inclusive and receive a full refund?
Yes, Grand Riviera Princess All Suites Resort & Spa All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Riviera Princess All Suites Resort & Spa All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
As of 24 Jan. 2021, prices found for a 1-night stay for 2 adults at Grand Riviera Princess All Suites Resort & Spa All Inclusive on 25 Jan. 2021 start from AU$269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Riviera Princess All Suites Resort & Spa All Inclusive have a pool?
Yes, this property has 12 outdoor pools and a children's pool.
Is Grand Riviera Princess All Suites Resort & Spa All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
This property doesn't offer parking.
What time is check-in at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Check-in is from 3 PM - 10:00 PM.
What time is check-out at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Checkout is at noon. Late checkout is available for USD 32 (subject to availability).
Are there all-inclusive benefits at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.
Where is Grand Riviera Princess All Suites Resort & Spa All Inclusive located?
Located in Playa del Carmen, this beachfront resort is in the entertainment district, 2.2 mi (3.5 km) from El Camaleon Mayakoba Golf Course and 3.1 mi (5 km) from Punta Esmeralda Beach. Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 miles (10 km).
4.0
Very good
Rating 5 - Excellent. 744 out of 1638 reviews
5 - Excellent 45%
Rating 4 - Good. 478 out of 1638 reviews
4 - Good 29%
Rating 3 - Okay. 218 out of 1638 reviews
3 - Okay 13%
Rating 2 - Poor. 101 out of 1638 reviews
2 - Poor 6%
Rating 1 - Terrible. 97 out of 1638 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ... nice place a few wildlife animals but they didn’t bother us at all
Stayed 3 nights in Jan 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll like to first say that me and my husband came to celebrate our honeymoon as newlyweds. Everything was going super great! They even upgraded our room to a honeymoon suite. We felt very welcomed upon arrival. The cleanliness of our room was great and all amenities within and outside of the room worked properly. The la carte food was terrible. The 24/7 service at Yucatán was sub-par but very convenient. The restaurants that required reservations had great food. The staff and hospitality was amazing. We also really enjoyed the entertainment squad throughout the day. So you’re probably thinking why my review is at best just “okay” well two separate times the housekeeper stole money and rammaged through our belongings. The first time she stole money out of our safe. The second time she stole $50 out of my husbands wallet that was buried down in his suitcase. She even had the nerve to replace it with a raggedy $5 dollar bill after we had just utilized the atm. Both times were completely obvious. We addressed the concerns with the hotel and representative said “You’re items should’ve been in the safe box” or it’s basically nothing we can do. I advised her that my money was in the safe and it was STILL STOLEN. They never offered any retribution or anything regarding their staff rummaging through guests bags and lock boxes. After looking further into it —- I see numerous reviews of guest complaining their hard earned money was stolen. Overall we plan to never come back
Stayed 5 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I loved all the facilities. The beach was amazing! The food was not great but everything else made up for that. Good buffets.
Stayed 6 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Food was excellent, due to recent hurricanes the property was in poor condition and most of the facilities were closed due to this and the Covid situation. The hotel was kept very clean however the noise levels after 10:00pm were very high due to the partying taking place by younger people mainly Mexican guests who stayed for a few days and the hotel security were not prepared to do anything about it.
Stayed 15 nights in Nov 2020

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