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Novotel Phuket Karon Beach Resort and Spa

Photo gallery for Novotel Phuket Karon Beach Resort and Spa

Featured image
Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
3 outdoor pools, free pool cabanas, pool umbrellas

Overview of Novotel Phuket Karon Beach Resort and Spa

UNESCO Sustainable Travel Pledge

Novotel Phuket Karon Beach Resort and Spa

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
568 Patak Road Karon Beach, Muang, Karon, Phuket, 83100

Explore the area

  • Popular LocationKaron Beach3 min walk
  • Popular LocationKaron Beach Roundabout8 min walk
  • Popular LocationSimon Cabaret4 min drive
  • AirportPhuket (HKT-Phuket Intl.)38 min drive

Choose dates to view prices

About this area

Karon

Located in Karon, Novotel Phuket Karon Beach Resort and Spa is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Karon Beach and Kata Beach. Travelling with kids? Consider Dino Park Mini Golf and Patong Go-Kart Speedway. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Karon Beach - 3 min walk
  • Karon Beach Roundabout - 8 min walk
  • Simon Cabaret - 4 min drive
  • Freedom Beach - 8 min drive
  • Big Buddha - 17 min drive

Restaurants

  • Horizon — 1 min walk
  • Joe Kools Pool Grill — 1 min walk
  • Sabaijai Cafe - 4 min walk
  • Angus O'Tool's Irish Pub - 9 min walk
  • Papaya Restaurant - 9 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 38 min drive

About this property

Novotel Phuket Karon Beach Resort and Spa

4.5-star, family-friendly resort, walk to Karon Beach
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 224 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Novotel Phuket Karon Beach Resort and Spa offers 224 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. 42-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

In Balance Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: THB 550 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Russian
  • Thai

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for THB 1200 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 550 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the credit card used for payment at the time of booking need to be shown upon check-in. The hotel reserves the right to deny the check-in or collect an alternate payment method if the card used for the purchase cannot be presented.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Novotel Phuket Karon Beach Resort
Novotel Phuket Karon Beach
Novotel Phuket Karon Beach Resort Spa
Novotel Phuket Karon Spa Karon
Novotel Phuket Karon Beach Resort and Spa Karon
Novotel Phuket Karon Beach Resort and Spa Resort
Novotel Phuket Karon Beach Resort and Spa Resort Karon

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 453 out of 996 reviews
5 - Excellent 45%
Rating 4 - Good. 390 out of 996 reviews
4 - Good 39%
Rating 3 - Okay. 102 out of 996 reviews
3 - Okay 10%
Rating 2 - Poor. 33 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 996 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and quality of service was exemplary. Staff were very proactive about making sure your stay is more than satisfactory.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort, kids loved the waterslide and kids club.
Stayed 10 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing! It’s located right across from the beach and the facilities themselves are excellent - great pool, multiple restaurants. Wish we had more time to enjoy it!
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Novotel Phuket Karon Beach Resort and Spa was from February 23 to March 6, 2020. The hotel is very good, the condition of the room is excellent, the cleaning is timely. Food at the hotel will satisfy most. We want to note the work of the hotel staff, especially the employee Elena (a Russian girl from Sakhalin Island). She helped us to quickly solve all our issues, arranged delivery to the hotel and ordered a taxi. Information from her came in handy when walking around the city.
Stayed 12 nights in Feb 2020

3/5 Okay

Travelled with partner, Travelled with group
Liked: Staff & service
They were obviously having issues with the pool filter system during our stay. There were several portable filters dotted around but to be honest no where near strong enough for the pool to ever be clear. We had a couple of issues at the champions bar and waiting nearly 2 hours for food and sometimes 10 minutes to be served drinks. It seems lack of staff was the issuer because on the whole the staff were excellent. Room was cleaned each day and they were spacious with a lovely super king size bed that was very comfortable. Not many people seemed to eat or drink there but I think this was because the prices were quite high compared with other places close by.
Stayed 14 nights in Feb 2020