Check-in was great, we were able to do a early check-in. Lobby was warm, only had ceiling fans. Rooms was great, we got a room with a pool entrance from our room. A/C was not there greatest, took about 15 mins to finally cool, then another 15 to cool the room down. We only got one room key, once key was removed a/c and all power turns off. It was horrible coming back to the room with now a/c on. Location was great, walking distant Kata Beach or a one way shuttle there. Night markets and restaurants all very close by. Breakfast was horrible, and over priced. Buffet style breakfast not much selection, for 459 baht per person, they gave us a 15% coupon to use for restaurant, they working said the coupon does apply to breakfast. Check out process took about 15 mins, they go and check your room while you wait for any missing/used/damage items.