Beach nearby

Reviews of Inn Patong Beach Hotel, Phuket

3.5 out of 5
Inn Patong Beach Hotel, Phuket
RAT-U-THIT 200 YEAR ROAD, 207/21-25, Patong, Phuket (province)

Reviews

6.6
Rating 10 - Excellent. 21 out of 164 reviews" "
Rating 8 - Good. 65 out of 164 reviews" "
Rating 6 - Okay. 40 out of 164 reviews" "
Rating 4 - Poor. 18 out of 164 reviews" "
Rating 2 - Terrible. 20 out of 164 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, central location and a very clean pool ........ no complaints
Stayed 2 nights in Jul 2018

6/10 Okay

Tariq Issa

Liked: Cleanliness, room comfort
Old hotel staff is good
Staff co operative old hotel swimming pool is good
Stayed 3 nights in Jun 2018

10/10 Excellent

Coxy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.A little tucked away,in fact didn't know it was there despite being a frequent visitor to Patong having been recommended by a friend.Staff were sensational.Always cheerful & attentive,they're like one happy family.Nothing but good to say about my stay.Special mention to Layya & Party for making Happy hour fun.Inn Patong is changing hands in a couple of months,so i hope the vibe of the Hotel doesn't change
Stayed 9 nights in Jun 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time s
Great fantastic

10/10 Excellent

Kynie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location Friendly helpful staff
I couldn’t recommend this hotel more highly It is only a 3 Star but the staff and the location definitely make it a nicer stay than a 5 Star. It’s down a little laneway from the main Patong stretch which makes it very quiet. The breakfast was great but what makes it is the pool and bar with the beautifully friendly Leigha. The girls at the front desk were lovely too booking us a show, airport shuttles and general advice.
Response from Jommy on 18 Apr 2018
Dear Kynie, Thank you for your kind comments and we are very glad you enjoyed you stay with us. Hope to see you again on your next vacation to Thailand Regards Inn Patong Hotel Management

8/10 Good

Ben

Liked: Cleanliness, staff & service, room comfort
Decent cheap hotel
Hotel was ok nothing special but I knew this when I booked worth the £19 for a night I paid clean pool was good too hotel could do with updating as it looks a bit worn inside but overall worth the money I paid
Response from Jommy on 18 Apr 2018
Dear Ben, Thank you for your kind comments. The Hotel was taken over by new management a year ago and is in the process of upgrading. Regards Inn Patong Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
on the move
Quiet location in busy area. Ideal if you are out and about and want some where quiet to sleep.
Response from Mark on 28 Mar 2018
Hi Anonymous Thanks for the review. Yes we are lucky with our location. Right in the middle off it all but just far enough away that a quiet night's sleep is possible. Hope to see you again. Best regards Inn Patong Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Average hotel
Average hotel, mattresses and pillows need replaced! I’ve stayed in better hostels.
Stayed 3 nights in Mar 2018
Response from Inn Patong Hotel Management on 19 Mar 2018
Thanks for staying with us "Anonymous". We're sorry about the pillows & mattresses but we are currently in a continual state of upgrading both. In fact 4 new mattresses arrived just this morning. Nevertheless we appreciate your feedback.

4/10 Poor

Peter, Brisbane Australia

Disliked: Property conditions & facilities
Disappointing
I have stayed in hundreds of hotels & never left negative feedback....until now (BTW I am a very low maintenance hotel guest) The hotel advertised "premium internet" This was the main reason I stayed there because I had to run an online meeting for a large number of clients. It lasted for 10 minutes and failed. I asked to speak to a manager about it (numerous times), and was told that the manager was not available for the week. This is more like a 2 star with a 4 star price. Breakfast was 3 food warmers. I had to ask for my room to be cleaned, new towels, etc on 3 out of the 5 days & was told one day that it couldn't be done. Check in is 2pm, check out at 12pm - they will not alter this at all. There are many other places to stay - select one of them
Stayed 5 nights in Feb 2018
Response from Jommy on 18 Apr 2018
Dear peter, Thank you for your comments which management has viewed and will address. We are sorry that certain things weren't up to your standard, but the time of year that you were here is High Season and the hotel is very busy with 100% occupancy. Due to the amount of people using the wifi in the aera "Patong" this time of year it tends to get overloaded. Your room is cleaned daily, on your request as mentioned on arrival. We will address this issue. Due to high occupancy and the time of the year, check in and checkout times have to be maintained to accommodate our other customers. We have always allow this alter, but it is managed by room availability Again thank you for your comments and are greatly appreciated Regards Inn Patong Hotel Management

6/10 Okay

Promptpug

Disliked: Property conditions & facilities
Overall is just ok
If you love night life in Patong, this is a good place. Room is just OK quite old, staff is nice and drunker marching around in the night ... price is a bit high for just sleep.
Stayed 5 nights in Jan 2018
Response from Mark on 13 Feb 2018
Thank you for your review Promptpug Thank you for your review. Keep in mind it was the peak season when you were here & Patong is a party town. Hopefully we will see you again for another visit next time you plan to return to Phuket. Thanks & regards Inn Patong Hotel Management

8/10 Good

len , sydney

Liked: Cleanliness, staff & service
Friendly hotel great location
Great hotel for the price, was given a room upgrade as the air conditioner needed repairs, close to all ammenities, bars beaches and restaurants
Stayed 5 nights in Nov 2017
Response from Jommy on 4 Dec 2017
Hi Len, Thanks choosing to stay at our Hotel. Hope to see you again on your next holiday in Thailand Regards Inn Patong Hotel Management

8/10 Good

Peter

Liked: Cleanliness, room comfort
Nice hotel in quiet location
Finally a hotel with good internet. Thank you The room was clean and the bed very good Bathroom was clean though small and dated The location was a bit out of the way but that was fine for me and there were a couple of restaurants close by and only 5 min walk to jungceylon and Bangala Street
Stayed 2 nights in Oct 2017
Hi Peter, Thanks for the kind review and we glad to hear you enjoyed your stay with us. We hope to see you again on our next holiday in Thailand Regards Inn Patong Hotel Management

10/10 Excellent

Glenn, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place hidden. Close to everything.
Staff couldn't help you more. So friendly. The 2 bosses Paul and Mark are great hosts. Highly recommended.
Stayed 14 nights in Sep 2017
Response from Paul on 2 Dec 2017
Hi Glenn, Thanks for your kind review. We are glad to hear you enjoyed your stay with us and hope to see you again on your return trip to Thailand Regards Paul & Mark

8/10 Good

Phil, Perth Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central to all activities
I have stayed in many hotels in Patong, now that I have stayed at Inn Patong hotel I will always come back. The staff and the owner go out of there way to make you feel like part of the family. I highly recommend this hotel.
Stayed 2 nights in Aug 2017

4/10 Poor

T M S

Disliked: Cleanliness, room comfort
3 of us stayed in the room , the extra bed was horrible and uncomfortable , opened our sliding door and had a view of buildings in bad need of a paint job , the maid will only clean your room if you hunt her down, and only if you leave tag outside your door ,mind you they also left the balcony door opened and tag kept flying away . we complained 3 days in a row about this , there is no extra care taken to make the room look good just off white bed sheets not welcoming at all ,the room also had ants and the worse part is the reception staff are not friendly at all and have bad attitudes when quests complain the only good thing is that the hotel is near patong beach apparently they are upgrading the hotel , but if you are looking for a comfortable stay maybe look elsewhere

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and comfortable
Hotel was clean comfortable. Bed was good and pillows soft, room came with two bottles of water a day regardless if it was cleaned or not (up to you) and is very close to the beach and Bangla road. Pool is available from 9 until 9 and is where I spent about half of my time here! Hotel offers transport to the airport for about 800 Bhat if you want. Overall one of the best places I've stayed

6/10 Okay

Ridvan, CN

Liked: Staff & service
Hotel have good location, respetion are helpful.
Nice location,The front desk are very kind. But hotel quility just ok ... wifi not work very well, the bathroom toilet paper really too low. If you want to stay somewhere cheap and good location in Phuket, this hotel is ok.

10/10 Excellent

Anthony, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome

8/10 Good

wayne, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple and quaint
Simple little place about half mile away from bangla road. The staff was very good people and helpful if you needed any information. The rooms are clean and kept up for the price. Infact this place was the best deal i had all through my thailand visit.

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise hotel
Super cool hotel, nice staff!!

10/10 Excellent

Luke, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay very friendly staff, even looked after our excess baggage so we could visit bangkok. 5 star

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

George, Maidenhead

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fairly basic
Very average stay. Hotel is fairly cheap but quite run down. Positives: Staff were friendly and kind. We had a maintenance issue and that was resolved by an engineer really quickly. Shower was decent. Locations was good, one road back from the beach, short walk to Bangla road, lots of stools, shops and restaurants near by. Negatives: The mattress was so thin and uncomfortable and we didn't sleep well. Although the location is decent and near everything, it's down a grotty ally which we weren't keen on. The pool is really small and shaded by all the tall buildings around it. Overall: if your looking for a cheap place with a decent location this could be good. As I travelled as a couple we wish we paid a bit more and stayed somewhere a bit nicer.

6/10 Okay

vignesvara naidu

Liked: Cleanliness

6/10 Okay

MSJ, Amsterdam

Disliked: Cleanliness, property conditions & facilities
good
Nicely situates hotel, close to beach and center of Patong. Nice swimming pool. Condition of room is OK even though we had to ask for new bed sheets as there were stains on them. Besides that, for the price we paid, it was acceptable.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Near patong beach . Just a things that quite ridiculous was they only provide you 1 bottal of minaral water in the room for so call "welcome drink" and that's only 1 no matter how many days u stay. If u ask for extra that will be additional 40 thb. If u would like to have a bottal water every day, please book separately . Just thought that the policy for this was a little too stingy for hospitality. And don't expect very cold air conditioning as the facilities was quite old. Overall it was fine

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for the value paid
We paid $14 Canadian a night at this place and it was the best deal we found in Thailand. The rooms are huge and the balcony was right over the pool area. My boyfriends foot was badly infected at this point of our stay so he was bed ridden for a day or two -- and it was awesome that they had a great movie channel for us to watch.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We stayed for 4 nights. The room is nice. The hotel is very close to patong beach and bangla Road. So many food courts are very near to this hotel. We like to stay in the hotel again if we come back to phuket again.

6/10 Okay

Sim, Melbourne, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Decent budget hotel
Precisely what I needed. You get what you pay for. No frills but no complaints either.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Near patong beach
This hotel is 10 minutes walk to patong beach, which for me was perfect. The staff was not very friendly and they made couple of mistakes with my reservation and my friend reservation but at the end they figure it out. The pool is nice. It is also close to the main street. I totally recommend to rent a scooter if you are planning to go to the other beaches as the taxis or tuk tuks can be very expensive

8/10 Good

BT, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's near to everything, great location.
It was a very good stay. Tourisms Kiosks are everywhere. You need to walk 5 min to get to the mall. I found no difficulties wandering arround. The beach is close 2.

8/10 Good

JOSEPH, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came back again
Great location for beach and bangla street 15 minutes walking distance. Night very quite and can't bring outside food and drink.Swimming pool OK ok . Bad thing breakfast better find outside

8/10 Good

Lidia, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
great location for songkran
pool was nice size and away from busy streets. rooms were big! we didnt know we had wi fi in our room till the day before we left. tv was not working well and plugs were horribl zapping both me and my bfs son. was clean though happy I didnt see any cockroaches. breakfast wasnt that good for the 200baht each so many food places in the area. location was great and staff were great too

8/10 Good

Sandeep, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavy breakfast enjoyed!
A nice budget hotel within walking distance from Beach. Lot of food options available nearby, especially Indian food! Shopping variety of malls to small vendors.

8/10 Good

Nicholas, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Time
My return visit here because I had a nice stay a year ago. Everything is about the same. I did notice a policy about basically not bringing in your own alcohol though; if you do, you pay the hotel's price. Originally i was set up in a smaller room to the right out of the elevator on the fifth floor. That floor was having wifi problems though, so I got moved to a room to the left out of the elevators. I was glad for the move because the room was bigger and more like the one I stayed in a year ago. The smaller one is a little too small for me. I had some problems in the larger room, but they were promptly fixed. The front desk staff remains kind and one guy remembered me from last time. I'd stay again for sure if I can stay to the left out of the elevators!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
hard bed
nice position friendly staff quiet, good tree star value for money, matresses very uncomfortable .cleen ,and attentative

8/10 Good

Arnaud, United Kingdom

Liked: Cleanliness, staff & service
Pleasant and quiet hotel close to everything!
The staff is very welcoming and pleasant and will help you with anything you need. The hotel itself is in need of a little make over as looks a bit dated! Rooms are cleaned everyday if you wish so and to a high standard! Bed mattress was really hard and needed some time to adjust to that but I suppose it is the norm in Asia for mattresses to be really hard. Conveniently located in a very quiet cul-de-sac, 10 minutes walk to the beach, Shopping mall, and nightlife. Very quiet at night to sleep without noise! Highly recommend.

8/10 Good

Joseph, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location , close to beach , quiet .
Very friendly management . Clean . A bargain for the price . Good location . No need for taxi . Many cheap laundries . Management gives free pool shooting lessons . Unfortunately , Phuket is a major tourist trap ; but this hotel is very reasonable .

6/10 Okay

Sergey, Moscow

Disliked: Property conditions & facilities, room comfort
Hotel on the Hill.
Clean hotel with spacious rooms . It is not 4 star hotel, it must be 3-3,5 stars only . Located on a hill, inside of local village. Too far from the beach by feet. You must rent a bike to make easy geting beach. Hotel has transfer to the beach but it is drop off only, for come back you go your own. Most of hotel stuff peples are very friendly but not well trained. Even front desk peoples are poor English, difficult to communicate. Hotel restaurant is ok by pricing, but food is so so. Most inconvenient point about hotel is a “set up” of hotels floor. If you “lucky” has been checked in 3-4nd floor, you have to use lift first, then change from lift to very slow “cable car” and finnaly you have to use two steps for going down and going up to get you room. It’s not so easy and funny especially in hot sunny day. Some times you waiting for a cable car in hot, and getting sweet. Beds in rooms are really hard. Water power on a top floor is not strong, showering is not convenient. My final empression about hotel is “so-so”

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel is off the beaten path and very run down

8/10 Good

Des, perth, West Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centraly located to shops, restuarents nightlife.
Pleasant caring staff. Clean rooms.Excelently located. Short walk to beach. Food of all types, shops of all types.and great nightlife all within a kilometre of hotel. Importantly the hotel very good value for money.

8/10 Good

Pimkan, phuket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
worth for a nightlife stay

8/10 Good

Andrew, S

Liked: Cleanliness, staff & service
Really close to airport
Stayed one night because our flight was at 6am. Had everything we needed. A good hotel if you're in transit. Free transport to the airport which was a bonus. Overall was decent for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time over there as I always have hotel staff were always happy to help

8/10 Good

laurence, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Oasis in the middle of Patong
Nice and peaceful! Only 5 mins walk to the beach and Bangla road madness so can enjoy the best of both world! Swimming pool is great for a dip after a day touring. Friendly and attentive management. 24h reception so no matter what time u get here, someone will be here to welcome you! Perfect for in budget/single travellers especially for girls:close from the action but far enough to have a little retreat without any funny business (after all, this is Thailand.....)

8/10 Good

Anthony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My stay was fantastic. ...really recommend it .....

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Great Place especially location, will book again
The location is perfect and quite. Though management have to control the noise of drunk guests who come in the hotel at later hours. Bathrooms can be a bit cleaner especially on the tiles as you can see some mold build up. The morning breakfast needs more attention and a variety of choices. Staff are friendly with the exception after mid night where the receptionist has never eye contact with guests. Overall service needs improvement, however, it is a good value for the money and will go back again.

8/10 Good

Claire, Liverpool

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel itself was nice. We had s basic room without a window and it was fine. Massive room. Pool was small but nice to sit around as it got the sun all day long. Only bad point was the terrible service in the restaurant. No one was ever there to serve you.. At breakfast you had to find the receptionist to order anything cooked.. The menu through the day pretty much Has nothing on that can actually be made as the chefs not there during the day. Plenty of good places which are cheaper outside mind!! Other than this, perfect little place to stay

2/10 Terrible

HonestReview, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot and stuffy room!
Hot and stuffy room! Hotel is old and tired,staff are unfriendly and treated us like a annoyance.