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Boat Lagoon Resort

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Boat Lagoon Resort

Boat Lagoon Resort

4 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBoat Lagoon Marina1 min walk
  • Popular LocationTwo Heroines Monument5 min drive
  • Popular LocationRoyal Phuket Marina5 min drive
  • AirportPhuket (HKT-Phuket Intl.)28 min drive

Choose dates to view prices

About this area

Ko Kaeo

Located in Ko Kaeo, Boat Lagoon Resort is in the business district. Phuket Sunday Night Market and Ratsada Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bang Tao Beach and Chalong Bay. Travelling with kids? Don't miss Phuket Fantasea and Phuket Zoo.
Popular Location

What's nearby

  • Boat Lagoon Marina - 1 min walk
  • Two Heroines Monument - 5 min drive
  • Royal Phuket Marina - 5 min drive
  • Laem Hin Pier - 7 min drive
  • Cape Yamu - 15 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 28 min drive

Restaurants

  • Harbour Restaurant — 1 min walk
  • Port of Call Beer Terrace — 1 min walk
  • Le Winch - 7 min drive
  • Laem Hin Seafood - 8 min drive
  • Ceramic Kitchen Phuket - 9 min drive

About this property

Boat Lagoon Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, a marina and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Other amenities include a full-service spa, a fitness centre and a bar/lounge. All 296 soundproofed rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find LCD TVs with cable channels and first-run films, and other amenities include fridges and minibars.
Boat Lagoon Resort offers 296 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation includes desks. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with cable channels and first-run films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.
Let's relax has 1 treatment room. Services include massages. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 250 for adults and THB 150 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Thai

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • First-run films

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: THB 700 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Boat Lagoon Resort Hotel
Boat Lagoon Phuket
Boat Lagoon Resort Ko Kaeo
Boat Lagoon Resort Phuket
Phuket Boat Lagoon Hotel Rawai
Phuket Boat Lagoon Resort Rawai
Boat Lagoon Resort Ko Kaeo
Boat Lagoon Ko Kaeo
Boat Lagoon Resort Hotel Ko Kaeo

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 21 out of 112 reviews
5 - Excellent 19%
Rating 4 - Good. 47 out of 112 reviews
4 - Good 42%
Rating 3 - Okay. 21 out of 112 reviews
3 - Okay 19%
Rating 2 - Poor. 17 out of 112 reviews
2 - Poor 15%
Rating 1 - Terrible. 6 out of 112 reviews
1 - Terrible 5%

3.7/5

Cleanliness

3.5/5

Staff & service

4.0/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here in the last 12 months. The first time we were here for 3 weeks. The rooms are large and clean. The bed is very comfortable. The staff is very friendly and do their best to meet your needs. The absolutely best part of this resort is the pool. It’s large and the grounds around it are lovely. I especially loved my little patio. It is so nice to walk out onto the patio and there’s the pool and the gardens. Great to sit and have coffee in the morning. Peaceful. I definitely recommend getting the upgrade.
Stayed 2 nights in Jan 2021

2/5 Poor

Disliked: Room comfort
Be careful
The room was above a kitchen that started cooking at 6.00 am. The smell of burnt cooking was terrible. Otherwise the room was OK. You do a lot of walking to get anywhere in the resort.
Stayed 8 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.The room was big and clean The staff was helpful.
Stayed 1 night in Oct 2019

2/5 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Dangerous Environment
There was mosquitoes flying around day & nite and found death cockroach call reception they couldn’t do anything in upgrade where they still put us in the same type room on a lower floor we declined as it show no purpose as I believe that the mosquitoes come from below the dustbins area
Stayed 3 nights in Sep 2019