Exterior
Check availability

Reviews of Baan Karon Hill Phuket Resort

3 out of 5
Baan Karon Hill Phuket Resort
689 Moo 1, Patak Road, Karon, Phuket

Reviews

4.0
Rating 10 - Excellent. 1 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 11 out of 19 reviews" "

3.8/10

Cleanliness

3.8/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth, Calgary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The road to the room was very steep and dangerous. It had a beautiful view. I did not like bugs in room.
Stayed 7 nights in Jan 2024

2/10 Terrible

Michelle , Dongguan, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only good thing was the view.
When we arrived power went out. Sign on the counter said, “cash only.” I couldn’t call Expedia to pay with my card because the lobby phone kept disconnecting. The hill to get to our room was very steep and hard to walk up and down. The sink faucet was loose. There were large ants in the bathroom. There was no toilet paper or hair dryer. The staff was not helpful. We left after two nights.
Stayed 5 nights in Dec 2017

2/10 Terrible

Scott, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE IS DISCUSTING
This place is DISGUSTING!!!! The rooms were not cleaned and they didn't even change the sheets on the bed from the last person. The bathroom was covered in dirt and the entire facility was dirty beyond belief. They don't fulfill any of their advertised obligations and the staff are super rude. They offer nothing and the walk uphill to everything will require a massive workout. Do not stay here at all there are better hotels in the Main Karon Beach area. DO NOT STAY HERE EVER!!!!!
Stayed 2 nights in Nov 2017
Response from Ann on 5 Dec 2017
We would like to inform you that at that time all our rooms are fully booked. If our hotel is disgusting why there are many guests would like to stay at our resort. The housekeeper is cleaning the room everyday and she has changed the sheets on the bed from the last person. Our staffs are not super rude. They are very kind. They help the guests to help the luggage to the room and drive them to the room by car. The guests didn't even say thank you. They just went to the room about 10 minutes and came up to the reception. They asked our staff to take their luggage to the reception but they didn't say anything about the room. If they were unsatisfied about the room, they have to let us know before.

6/10 Okay

Gordon, Staffordshire.

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Only for mountaineers.
Lovely sea view but only suitable for mountaineers as if you leave your room, you have a sheer climb up hill to reception or if you go down hill to the sea you have a sheer climb to get back to your room. There is no bar, mini bar or restaurant, only for breakfast. Wi-Fi is poor. When we arrived there was no room for us for 2 days and we had to find alternate accommodation. The only good thing about the hotel is the view.
the top.
and up.
and up.
and up.

6/10 Okay

Heather, alberta

Disliked: Staff & service, room comfort
Just ok
We stayed for 3 nights. Found the beds to be very hard and uncomfortable. The driveway is very steep. They have a shuttle that can take you up and down but the phones in the rooms don't work so it's hard to let them know when you need a ride. Some confusion about breakfast we thought we had free breakfast but was turned away in the line and told I didn't get a free breakfast. It's fine it wasn't all that appealing anyway. The pool is very nice and refreshing though. Our stay wasn't horrible but I'm sure there is better places out there.

2/10 Terrible

Tor-andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria

Stayed 8 nights in Jan 2023

2/10 Terrible

Viacheslav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Veronica

Liked: Staff & service, room comfort
Utsikten är helt underbar men backarna på hotellområdet var fruktansvärt branta. Så branta att vi blev tvungna att byta boende efter några dagar. Hotellet erbjöd sig dock att köra oss upp och ner efter att vi bokat nytt hotell.
Stayed 1 night in Feb 2019

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ja
Stayed 2 nights in Jan 2019

2/10 Terrible

lulee , Danmark

Disliked: Cleanliness, staff & service, room comfort
Meget god beliggenhed
Der var intet service forfærdeligt chef på det hotel. Man kan tydeligt se de ikke vedligeholder det og bare har givet op. Vi mødte flere gæster der havde samme oplevelse som os, et sted man aldrig vil komme igen. God beliggenhed er det eneste hvis man har knallert eller bil. Hotellet ligger på et bjerg meget højt og langt at gå fra værelset til receptionen. Værste oplevelse
Stayed 5 nights in Feb 2018

8/10 Good

hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baan Karon Hill
Mukava paikka päättää loma, bungaloweista mahtavat näköalat merelle! Hiljainen ja rauhallinen. Tuktukilla pääsee mukavasti keskustaan, ranta kiven heiton ja ehkä muutaman rappusen päässä.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totaal af te raden resort
Een ramp
Stayed 7 nights in Nov 2017

2/10 Terrible

rolf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illaluktande och nergånget!
Urdåligt,ingen bokning när vi anlände trots bekräftelse via mail,fick till slut ett rum som skulle vara bättre än det vi bokat,rummet var litet,luktade illa,trasiga sängkläder och väldigt nerslitet,inget fungerande wi-fi och ingen fungerande telefon på rummet och mobilnumret som fanns till hotellet hade ingen abonnent.Helt enkelt ett hotell som jag inte rekommenderar till någon.

2/10 Terrible

Rudolf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrophen Resort
Dieses Resort ist wohl von Hotels.com noch nie besucht worden. Dreck, Schimmel, Gefährdungen der Gesundheit. Wer das buchen will sollte sich darüber im Klaren sein das er spätestens nach einer Nacht, so wie wir, wegläuft.

2/10 Terrible

Gry, Norge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grusomt hotell i elendig forfatning,
Hotellet fortjener ikke sine 3 stjerner. Det var ødelagte skittene madrasser, mugg på sengegavlene, badet var skittent, doen lekk og det boblet opp i doen hos oss når naborommet trakk ned. Luktet mugg og råte i hele bungalowen. Rett og slett en grusom opplevelse. Anbefaler ingen dette hotellet.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellets utsikt var underbar. Problemet var att precis som de står bor man på berget, vilket medför att gångvägen upp är krävande. Rummet såg helt ok ut och prisvärt, MEN - det fanns otaligt många ödlor på rummet. Även om man lyckats se dem (vilket du borde om du inte har synproblem) så gjorde dem ljud under hela natten, så vi slutade på 1 h sömn efter en 27 h resa.

2/10 Terrible

VIKTOR, Домодедово

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
не сбывшиеся надежды
с 05.08.15г по 12.08.15г мы бронировали Отель Baan Karon Hill выставлены в интернете не соответствуют реальности.Уважаемые пользователи не верьте рекламе нам пришлось бросить оплачиваемый номер и уйти в другой отель.Как нам вернуть деньги? Нас поселили в вонючей с грязной постелью номер,мы попросили связаться с руководством но администратор даже не стала разговаривать,а постель сказала вся такая менять нечем и номер дали с выходом на оживленную трассу.