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SureStay Hotel by Best Western Phoenix Downtown

Photo gallery for SureStay Hotel by Best Western Phoenix Downtown

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Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of SureStay Hotel by Best Western Phoenix Downtown

SureStay Hotel by Best Western Phoenix Downtown

2.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
424 W Van Buren St, Phoenix, AZ, 85003

Explore the area

  • Popular LocationPhoenix Convention Center13 min walk
  • Popular LocationTalking Stick Resort Arena15 min walk
  • Popular LocationArizona Science Center19 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

About this area

Phoenix

Located in Downtown Phoenix neighbourhood, SureStay Hotel by Best Western Phoenix Downtown is connected to a shopping centre. The area's natural beauty can be seen at Papago Park and Desert Botanical Garden, while The Van Buren and Arizona Federal Theatre are cultural highlights. Don't miss out on a visit to Phoenix Zoo.

What's nearby

  • The Van Buren - 1 min walk
  • Arizona Federal Theatre - 5 min walk
  • Phoenix Convention Center - 13 min walk
  • Talking Stick Resort Arena - 15 min walk
  • Arizona Science Center - 19 min walk

Getting around

  • Van Buren - 1st Ave Station - 5 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • Crescent Ballroom - 4 min walk
  • Cibo - 6 min walk
  • Harumi Sushi - 7 min walk
  • Seamus McCaffrey's - 7 min walk
  • Thai Basil - 8 min walk

About this property

SureStay Hotel by Best Western Phoenix Downtown

Central hotel connected to the convention centre in Phoenix with free breakfast
Concierge services, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site. All 36 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and LCD TVs with satellite channels. Guests will also find MP3 docking stations, free long-distance calls and free local calls.
SureStay Hotel by Best Western Phoenix Downtown offers 36 forms of air-conditioned accommodation which are accessible via exterior corridors, and features MP3 docking stations and a hairdryer. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 18 holes of golf

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Discover; cash is not accepted

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Downtown Hotel
SureStay Hotel by Best Western Phoenix Downtown Phoenix
SureStay Hotel by Best Western Phoenix Downtown Hotel Phoenix

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 297 out of 997 reviews
5 - Excellent 30%
Rating 4 - Good. 434 out of 997 reviews
4 - Good 44%
Rating 3 - Okay. 192 out of 997 reviews
3 - Okay 19%
Rating 2 - Poor. 44 out of 997 reviews
2 - Poor 4%
Rating 1 - Terrible. 30 out of 997 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and near by restaurants. Management and staff were very friendly! Would stay again!
Stayed 2 nights in Oct 2019

5/5 Excellent

Stayed 1 night in Apr 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Suprised this property a Best Western. Older, tired property and room very dark. We had to shorten our stay due to Coronavirus and front desk manager very accommodating.
Stayed 3 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff friendly
Stayed 4 nights in Mar 2020

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It is very basic with extremely dark rooms (you can't really open the curtains either as they back onto walkways. It has recently has some maintenance work to repair some wall damage and that was very poorly executed. Shower was dingy but had great water pressure. Breakfast items were also good for this type of property. Owners/manager was excellent - friendly and helpful.
Stayed 3 nights in Mar 2020