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Reviews of Econo Lodge Rivervale

3 out of 5
Econo Lodge Rivervale
85 Great Eastern Hwy, Rivervale, WA

Reviews

7.4

Good

Rating 10 - Excellent. 225 out of 1000 reviews" "
Rating 8 - Good. 413 out of 1000 reviews" "
Rating 6 - Okay. 216 out of 1000 reviews" "
Rating 4 - Poor. 92 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stopover
Stayed 1 night in Mar 2024
Response from Econo Lodge Rivervale on 21 Mar 2024
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Econo lodge was close to the event that i went to. Pillows were stained. Spiders in the room. Stains on the carpet. Could not lock the door. Parking was out in the street.
Stayed 1 night in Mar 2024
Response from Econo Lodge Rivervale on 4 Mar 2024
Thank you for staying with us and will address your concern.

4/10 Poor

Dean

Disliked: Cleanliness, property conditions & facilities
Was warned that work was being done on the premises. The room was dirty. The quilt was covered in stains. There was a old razor and toothbrush just sat on the window ledge in the bathroom. Avoid
Stayed 8 nights in Feb 2024
Response from Econo Lodge Rivervale on 29 Feb 2024
Thank you for staying with us and will address your concern.

10/10 Excellent

Judith

Liked: Amenities
Works still going on which makes it hard for parking, will be great once it’s completed
Stayed 2 nights in Jan 2024
Response from Econo Lodge Rivervale on 7 Feb 2024
Thank you for staying with us and appreciate your feedback.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I would visit again the staff and room was amazing
Stayed 1 night in Feb 2024
Response from Econo Lodge Rivervale on 6 Feb 2024
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Sahil

Stayed 1 night in Feb 2024
Response from Econo Lodge Rivervale on 20 Mar 2024
Thank you for staying with us and appreciate your feedback.

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness
We arrived late after a red eye flight, informed the reception staff by phone,.told to "find the security guard" when we arrive. No phone number for the guard, no otjer instructions,.tried calling hotel number thinking this would go through to an after.hours, nothing. Spent a good 10 / 15 minutes trying to find hom untill he just appeared from nowhere! Didn't see any other staff, left early in morning for another flight. Very comfy bed :) clean bathroom.
Stayed 1 night in Jan 2024
Response from Econo Lodge Rivervale on 6 Feb 2024
Thank you for staying with us and appreciate your feedback.

8/10 Good

Angelo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money stay. Will definitely be back
Stayed 5 nights in Dec 2023
Response from Econo Lodge Rivervale on 15 Dec 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location friendly staff, overall good experience.
Stayed 3 nights in Dec 2023
Response from Econo Lodge Rivervale on 13 Dec 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Matapakia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good for overnight stay
Stayed 1 night in Dec 2023
Response from Econo Lodge Rivervale on 13 Dec 2023
Thank you for staying with us and appreciate your feedback.

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
Very helpful and friendly staff. The room was old, and stale smelling.
Stayed 2 nights in Nov 2023
Response from Econo Lodge Rivervale on 13 Dec 2023
Thank you for staying with us and appreciate your feedback.

4/10 Poor

Andrew

Stayed 1 night in Nov 2023
Response from Econo Lodge Rivervale on 26 Dec 2023
Thank you for staying with us and appreciate your feedback

6/10 Okay

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
The road noise was really loud not the best for sleeping
Stayed 4 nights in Nov 2023
Response from Econo Lodge Rivervale on 5 Dec 2023
Thanyou for staying with us.

6/10 Okay

Kent

Travelled with group
Stayed 1 night in Nov 2023
Response from Econo Lodge Rivervale on 1 Dec 2023
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Lance

Stayed 1 night in Nov 2023
Response from Econo Lodge Rivervale on 22 Dec 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, very clean
Stayed 2 nights in Nov 2023
Response from Econo Lodge Rivervale on 28 Nov 2023
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t rely on confirmed bookings
I arrive prior to midnight, I was informed that my booking had been cancelled. The time they supposedly rang I was in transit from Melb to Perth They wouldn’t let me check-in, stay. Offer alternative I’m in the street at 1am with no where to go. To date this booking is in my trips schedule, no reference to it being cancelled I lost over $550 taking a room for 6 hours. They wouldn’t take my calls, then accused Hotels.com cancelling the booking I have a booking advice and itinerary Please contact urgently Lisa
Stayed 5 nights in Oct 2023
Response from Econo Lodge Rivervale on 21 Nov 2023
Dear Guest, This is a cancelled booking according to Hotel.com. Any queries please contact Hotel.com Also, this is a cancelled booking, no money has been charged.

4/10 Poor

Judith

Stayed 4 nights in Nov 2023
Response from Econo Lodge Rivervale on 13 Dec 2023
Thank you for staying with us and appreciate your feedback.

6/10 Okay

Cynthia, Yuen Long

Liked: Cleanliness, staff & service
Convenient for arrival
Stayed 2 nights in Nov 2023
Response from Econo Lodge Rivervale on 15 Nov 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Ian

Stayed 1 night in Nov 2023
Response from Econo Lodge Rivervale on 16 Nov 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Econo Lodge Rivervale on 15 Nov 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Fiona

Stayed 1 night in Nov 2023
Response from Econo Lodge Rivervale on 28 Nov 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Tom

Stayed 1 night in Nov 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
Thank you for staying with us and appreciate your feedback.

4/10 Poor

Fardeen

Disliked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
Thank you for staying with us and appreciate your feedback.

6/10 Okay

Gill

Travelled with partner
Liked: Staff & service
New management, but there’s still a lot of room for improvement. A couple of maintenance issues in the bathroom including a dripping tap. The shower was clean but more effort could have been put into cleaning the handbasin. The reception staff were very pleasant and helpful, changing our room to a downstairs one and giving us extra coffee and milk.
Stayed 2 nights in Oct 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
Thank you for staying with us and appreciate your feedback.

4/10 Poor

Kathrine

Bathroom smelt like urine
Stayed 1 night in Oct 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Bul

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Parking Issues
The desk service was very good. A funeral came up unexpectedly I was able to get an extra night, with no problems. There was an issue with a lack of parking due to building construction work. Although the manager tried his best to help alleviate or lesson the problem, some people just seem to park anywhere with no uniformity. There were a couple of times when trucks not connected to the building works just parked in an ate taking up three car spaces at times. I appreciate that the manager did what he could, perhaps a printed off copy of parking arrangements could have been handed to the customers.
Stayed 4 nights in Oct 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
6th visit and all continues to go well. Thanks again and see you next time
Stayed 2 nights in Oct 2023
Response from Econo Lodge Rivervale on 17 Oct 2023
Thank you. We appreciate your feedback. See you next time!

2/10 Terrible

Frankson Junlei

Stayed 1 night in Aug 2023
Response from Econo Lodge Rivervale on 6 Nov 2023
This is a cancelled booking.

8/10 Good

Bronwyn

Liked: Cleanliness, property conditions & facilities
Great, easy and cheap
Stayed 1 night in Oct 2023
Response from Econo Lodge Rivervale on 7 Oct 2023
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Scott

Business traveller
Disliked: Amenities
Staff advised: Bad area arguing and fighting g out front most nights. I would not use them in the future. There was drunken people most nights fights arguments
Stayed 8 nights in Sep 2023
Response from Econo Lodge Rivervale on 3 Oct 2023
Thank you for staying with us and will address your concern.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Property management were easy to co-ordinate with. Good comms regarding midnight check in
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 30 Sept 2023
Thank you for staying with us and appreciate your feedback.

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 29 Sept 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good priced basic accomodation
Large room very clean, super comfy bed. Vinyl flooring which I prefer in a hotel room Only negative was door lock very stiff and the was no rubbish bin in the bathroom. I would definitely stay again
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 29 Sept 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this property for a few years and since the change in ownership have noticed improvements over time. Although its hard to park with all the construction happening I like the hotel and think it is excellent value for money. I look forward to better parking options and continuous improvement.
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 29 Sept 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 29 Sept 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Krishnee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and secure
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 20 Sept 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and the place is easy to reach with safe car parking. Excellent place.
Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 13 Sept 2023
Thank you for staying with us :)

10/10 Excellent

Tsz Ki

Stayed 1 night in Sep 2023
Response from Econo Lodge Rivervale on 29 Sept 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Rhonda

Stayed 1 night in Aug 2023
Response from Econo Lodge Rivervale on 29 Sept 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying here
Stayed 2 nights in Sep 2023
Response from Econo Lodge Rivervale on 4 Sept 2023
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Ross and Heather

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed in many many hotels and motels both overseas and within Australia and Econo Lodge would rank the worst we have ever encountered. There were no proper car spaces when we arrived so we had to move a couple of very smelly wheelie bins so we could unload. The verandah was dirty, there was no door mat . There were countless cigarette butts thrown around the corner and the wall facing our room was a broken piece of what looked chip board. Upon entering our room we were met with a rank odor that was like an open sewer mixed with rotting fish. The bathroom fan was going full blast and when we turned it off because of the noise, the smell got worse. We tried to make a cup of tea but after a few sips had to throw it out. The water tasted almost as bad as the room smelled. We made a hasty retreat to the shops where we bought a 5L container of water for the kettle and a spray bottle of room freshener. Upon return we turned on the air conditioner as the night was turning chillly. When the blades of the air conditioner turned down we realised they were brown with dust and dirt. We turned the air conditioner off as we didn't want to die from Legionnaires disease. To be fair, the bed was comfortable and the shower was okay. We were cold during the night because we couldn't heat the room and only one thin blanket was supplied. We have stayed in very basic accomodation throughout our travels and all we want is somewhere clean. Econo Lodge is not clean.
Stayed 1 night in Aug 2023
Response from Econo Lodge Rivervale on 30 Aug 2023
Thank you for staying with us and will address your concern.

10/10 Excellent

Krishnee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very comfortable in the room but was disturbed by the noise from the traffic.
Stayed 1 night in Aug 2023
Response from Econo Lodge Rivervale on 29 Aug 2023
Thank you for staying with us and appreciate your feedback.

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good staff, nice sized room for good price
Response from Econo Lodge Rivervale on 28 Aug 2023
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Econo Lodge Rivervale on 28 Aug 2023
Thank you for staying with us and appreciate your feedback.

2/10 Terrible

Glenn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking was only informed once in room construction going on, noisey place all night then construction in day light hours. All plumbing leaking in bathroom . COCKROACHES
Stayed 3 nights in Aug 2023
Response from Econo Lodge Rivervale on 25 Aug 2023
Thank you for staying with us and will address your concern.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, no problems.
Stayed 2 nights in Aug 2023
Response from Econo Lodge Rivervale on 22 Aug 2023
Thank you for staying with us and appreciate your feedback.

6/10 Okay

Heather-Belle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff were helpful and friendly. Part of the property was being renovated so construction fences interfered with parking but there was adequate parking on the street. An inconsiderate guest was loud until 3.47am (on me for not calling reception) and a scary domestic argument the next night on the street weren't management fault but still affected our visit night 3.4llodoinconsider
Stayed 2 nights in Aug 2023
Response from Econo Lodge Rivervale on 15 Aug 2023
Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks :)
Stayed 1 night in Aug 2023
Response from Econo Lodge Rivervale on 11 Aug 2023
Thank you for staying with us and appreciate your feedback.