Front of property - evening/night

Reviews of Maya Maya at Mandoon Estate

4 out of 5
Maya Maya at Mandoon Estate
10 Harris Road, Swan Valley, Caversham, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 251 reviews" "
Rating 8 - Good. 64 out of 251 reviews" "
Rating 6 - Okay. 14 out of 251 reviews" "
Rating 4 - Poor. 8 out of 251 reviews" "
Rating 2 - Terrible. 2 out of 251 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bram N on 16 Mar 2024
Hi Ian, thanks so much for your Fab online review - we certainly do appreciate your invaluable feedback and patronage. Until next time...Team Maya Maya

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting close to Perth Airport
Stayed 1 night in Mar 2024
Response from Bram N on 14 Mar 2024
Hi Malcolm, thanks so much for your Fab online review - we certainly do appreciate your invaluable feedback and patronage. Until next time...Team Maya Maya

10/10 Excellent

kit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful way to start a trip to Western Australia
Stayed 1 night in Feb 2024
Response from Bram N on 10 Feb 2024
Hi There Kit, so good to hear from you and thanks so much for your most favourable comments. Enjoy the rest of your travels across our beautiful state.Happy New Year!Team Maya Maya

10/10 Excellent

Mark, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil relaxed night spent in a very clean room with a nice outside area looking over the river. Great Expedia VIP benefit was a bottle of Rose in the room which was very nice. Only very minor comment was I received a lot of emails from the property prior to the day (I was asked for and provided my ETA at least 3 times), which was a bit unnecessary.
Stayed 1 night in Jan 2024
Response from Bram N on 29 Jan 2024
Hi Mark, thanks so much for your online review - we certainly do appreciate your invaluable feedback and patronage. Until next time...Team Maya Maya

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Bram N on 24 Jan 2024
Hi There Joann, thanks so much for your fab online review. We were delighted to see that you enjoyed your time with us, and look forward to welcoming you back soon to Maya Maya at Mandoon.Team Maya Maya

10/10 Excellent

liliana, Schwenksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bram N on 5 Jan 2024
Hi liliana, thanks so much for your Fab online review - we certainly do appreciate your invaluable feedback and patronage. Until next time...Team Maya Maya

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bram N on 5 Jan 2024
Hi Edward, thanks so much for your Fab online review - we certainly do appreciate your invaluable feedback and patronage. Until next time...Team Maya Maya

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Bram N on 25 Dec 2023
Ripper review Michael, thanks so much.Merry Christmas from Team Maya Maya

6/10 Okay

Weng Lam

Liked: Staff & service
Ok stay
The service was excellent. We were welcomed upon arrival and staff was friendly. However, in regards to cleanliness, we found ants on the bed and I got a bug bite on my back over night. Air dryer was available, which was good. However, it was in the perfect location if you’re having a wedding at Mandoon or Sandalford.
Stayed 1 night in Dec 2023
Response from Bram N on 14 Dec 2023
Thank you Weng Lam, I trust that your bite was not too extreme and is not still providing you with discomfort. From time to time, our bush-setting does get the best of us with regards to flying insects as well as other surface bugs in and around guest rooms. Staff do there best to monitor and effectively clean all guest rooms prior to arrival, and we do have a dedicated pest control program in place across the entire estate. We will see what more can be done to ensure that this does not happen again.Kind regards

10/10 Excellent

Drew

Stayed 1 night in Dec 2023
Response from Bram N on 12 Dec 2023
Thanks so much for your fabulous online review Drew! We look forward to being able to welcome you back to Mandoon soon.Kind regards

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Bram N on 12 Dec 2023
Wow! Thanks so much for your fabulous online review Susan! We look forward to being able to welcome you back to Mandoon soon.Kind regards

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely room and the brewery and meal were also lovely. The grounds are fantastic. Only downside was the lack of a swimming pool as it was so hot and we could not find a place where we could swim in the river.
Stayed 1 night in Nov 2023
Response from Bram N on 30 Nov 2023
Fab review Lisa, thanks so much. FYI, some Swan Valley locals can frequently be seen cooling off in the river, down near the public jetty just behind the old Roe Family Homestead at the rear of the estate...

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bram N on 30 Nov 2023
Hi PeterThank you for your online review, we certainly do appreciate your patronage.Kind regards

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, friendly staff, nice rooms!
Stayed 1 night in Nov 2023
Response from Bram N on 9 Nov 2023
Fab review David, great way to start the day!Until next time...

10/10 Excellent

Wenjun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bram N on 4 Nov 2023
Thank you Wenjun, we greatly appreciate your online review.Kind regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed more time …
Every staff person was friendly with a smile. My only regret was we did not have time to explore all things available at the property.
Stayed 1 night in Oct 2023
Response from Bram N on 2 Nov 2023
Hi SusanThank you for your very kind words, the team will be thrilled. I trust that next time you might have more time to get out and amongst the vines...Kind regards

8/10 Good

Shellee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation but the stairwell set up between apartments meant it was noisy if people were on phones outside or waking up and down the stairs.
Stayed 2 nights in Oct 2023
Response from Bram N on 28 Oct 2023
Hi ShelleeOur sincere apologies for any disturbances you might have experienced recently. Staff and management do their best throughout the day to keep noise to a minimum, and kindly ask all registered guests to do the same for the peace and comfort of those around them.We look forward to being able to welcome you back to Maya Maya soon.Kind regards

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bram N on 26 Oct 2023
Thanks so much Camille, glad to see that you enjoyed your time here at Maya Maya...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bram N on 26 Oct 2023
Fabulous online review, we certainly do appreciate your patronage. Until next time!

6/10 Okay

Kathryn

Stayed 1 night in Oct 2023
Response from Bram N on 27 Nov 2023
Thank you Kathryn, we look forward to seeing you again.Kind regards

10/10 Excellent

Susan

Stayed 1 night in Oct 2023
Response from Bram N on 17 Oct 2023
Ripper online review Susan!!! We certainly do look forward to being able to welcome you back again to the Swan Valley soon.Kind regards

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful surroundings
Stayed 1 night in Oct 2023
Response from Bram N on 16 Oct 2023
Thank you Richard, always great to hear back from our guests.Until next time!

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023
Response from Bram N on 16 Oct 2023
Hi Jennifer, so glad to see that you enjoyed your time here at Maya Maya! Do please come again.Until next time.

8/10 Good

Heather

Stayed 1 night in Oct 2023
Response from Bram N on 2 Nov 2023
Ripper Heather, greatly appreciated.Until next time.

10/10 Excellent

Kipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bram N on 13 Oct 2023
Ripper review Kipp, thanks so much!Until next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bram N on 13 Oct 2023
Thank you, we greatly appreciate your patronage and online review.

10/10 Excellent

Alanna

Stayed 2 nights in Sep 2023
Response from Bram N on 28 Oct 2023
Fab review Alanna, thank you so much. A great way to start the day!!!Kind regards

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are really nicely done - none of the usual 5 star hotel look that is bland and boring. And you're treated as a real person, not just someone to be polite to because that's your job.
Stayed 3 nights in Sep 2023
Response from Bram N on 1 Oct 2023
Hi SuzanneThanks so much for spending some time with us out here in The Valley! Do please come again.Kind regards

10/10 Excellent

Kai Qing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay at Mandoon and wished we could have stayed for more. The 3 rooms were prepared in advance and the infant cot that I requested was placed prior in the room. Shower facilities were great. However, walls are a bit thin and any passing human traffic can be heard quite loudly. Food was good and we enjoyed our meals at homestead brewery. It was also the only restaurant that was open during our stay there.
Stayed 1 night in Sep 2023
Response from Bram N on 1 Oct 2023
Thanks so much Kai Qing, we certainly do appreciate your patronage and most favourable comments. We look forward to being able to welcome you back to Maya Maya soon.

10/10 Excellent

Chris

Stayed 1 night in Aug 2023
Response from Bram N on 30 Aug 2023
Thank you Chris, so very glad to see that you enjoyed your time with us here at Mandoon.Kind regards

10/10 Excellent

Seana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and views
Stayed 1 night in Aug 2023
Response from Bram N on 20 Aug 2023
Thanks so much Seana, until next time.

10/10 Excellent

michael

Stayed 1 night in Jul 2023
Response from Bram N on 11 Aug 2023
Hi There michaelThanks so much for taking the time to post your online review - we certainly do appreciate your patronage and look forward to seeing you around The Valley again soon.Kind regards

10/10 Excellent

Sheryl, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Decided to stay another two nights which I have already reviewed. If you enjoy wine & good food it’s a lovely place to stay. They also brew beer .
Stayed 2 nights in Jul 2023
Response from Bram N on 5 Aug 2023
Hey SherylThanks so much for your trust in us, and extending your stay here at Mandoon! Just what we like to hear.Until next time.Kind regards

10/10 Excellent

Sheryl, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay while enjoying the area of Swan valley.The staff are warm & friendly. The rooms are clean & serviced every day. Complimentary bottled water provided each day . We had an upstairs room but you need to be able to walk up & carry your bags upstairs. Lovely view of the river from the balcony. The homestead restaurant serves excellent food & wine .well worth booking a wine tasting experience at the cellar door.
Stayed 2 nights in Aug 2023
Response from Bram N on 5 Aug 2023
Cheers Sheryl, we greatly appreciate your patronage - don't forget to check out our signature restaurant Wild Swan next time you are in the Swan Valley...Until then.Thank you

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Bram N on 17 Dec 2023
Hi Nicole,Thanks so much for your online review - we certainly do appreciate the time taken to submit your post.Until next time...Kind regards

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Contentment Here
Stayed 1 night in Jul 2023
Response from Bram N on 26 July 2023
Hey MichaelThanks so much for dropping us a line, and for your wonderful review. So glad to hear.We certainly look forward to being able to welcome you back to the beautiful Swan Valley soon.Until next time, do please continue to help spread the good word on Mandoon.Kind regardsBram

10/10 Excellent

Nazrulhaq

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent and welcoming. Assisted me throughout my stay in mandoon! Kudos!
Stayed 2 nights in Jul 2023
Response from Bram N on 15 July 2023
Hi NazrulhaqThanks so much for your lovely and kind words. We certainly do look forward to being able to welcome you back to Mandoon very soon.Kind regards

4/10 Poor

Hideaki

Stayed 1 night in Jul 2023
Response from Bram N on 15 July 2023
Hi HideakiThank you for staying with us, and for taking the time to share your online review.I was disappointed to learn myself that your time with us was less than satisfactory - should you wish to elaborate further, please do not hesitate to contact me directly.Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Bram N on 4 July 2023
Dear GuestThanks so much for taking the time to post your online review. We certainly do appreciate your patronage, and look forward to welcoming you back to Mandoon very soon.Kind regards

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable environment to be in.
Stayed 1 night in Jun 2023
Response from Bram N on 30 June 2023
Thanks so much Ron, so glad to see that your enjoyed your time out here in the beautiful Swan Valley.Until next time.

10/10 Excellent

Elke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, food at homestead was amazing and The Colony was super lush, thanks for a perfect stay-cay Mandoon
Stayed 1 night in Jun 2023
Response from Bram N on 25 June 2023
Hi ElkeThanks so much for your very kind words - we all look forward to being able to welcome you back to Mandoon very soon.Kind regards

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming reception staff. Room was spacious with elegant decor. Bed super comfy.
Stayed 1 night in May 2023
Response from Bram N on 16 May 2023
Thanks so much Vanessa, glad to see that you enjoyed your time with us. Do please think of us again for your next staycation here in the beautiful Swan Valley.Kind regards

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Bram N on 8 May 2023
Hi RhondaThanks so much for your patronage, and for sharing online. We look forward to being able to see you again soon here at Mandoon.

10/10 Excellent

Philip

Stayed 1 night in Apr 2023
Response from Bram N on 28 Apr 2023
G' Day Philip, thanks so much for thinking of us and reaching out. Do please think of us again for your next Swan Valley Getaway.

10/10 Excellent

Shelley

Stayed 2 nights in Apr 2023
Response from Bram N on 16 May 2023
Ripper review Shelley, until next time.Kind regards

2/10 Terrible

Jayne

Stayed 1 night in Apr 2023
Response from Bram N on 15 May 2023
Hi JayneThank you for sharing online. I read with disappointment myself that we did not meet with expectations on this particular stay - should you wish to discuss any element of your experience with me personally, please do not hesitate to contact me directly.Kind regardsBram NewboldHead of Hotel Operations

10/10 Excellent

chetan

Stayed 2 nights in Apr 2023
Response from Bram N on 13 Apr 2023
Hi chetanThanks so much for your PERFECT online review - we certainly do appreciate your patronage and enjoyed having you at the property.Kind regards

10/10 Excellent

SSU-YI

Stayed 1 night in Mar 2023
Response from Bram N on 31 Mar 2023
Thank you SSU-YI, so glad to see that you enjoyed your time with us here in The Valley! Until next time...

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Bram N on 22 Mar 2023
Ripper Karen! Thanks so much for your patronage.

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Bram N on 31 Mar 2023
Cheers Jason, do please think of us again for your next getaway in the Swan Valley.