I called the reception at 18:43, informing them that I would be arriving around midnight. The receptionist assured me she would send a text message containing the gate pin and a picture of the key box. Unfortunately, I received nothing until I arrived at the hotel door at 23:40. To my dismay, the surroundings were pitch black, and my repeated phone calls went unanswered. Exhausted and sleepy, disappointment and frustration overwhelmed me.