Seashells Two Bedroom Apartment | Beach/ocean view
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Reviews of Seashells Scarborough

Seashells Scarborough
178 The Esplanade, Scarborough, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 432 reviews" "
Rating 8 - Good. 161 out of 432 reviews" "
Rating 6 - Okay. 59 out of 432 reviews" "
Rating 4 - Poor. 9 out of 432 reviews" "
Rating 2 - Terrible. 3 out of 432 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great views
Stayed 4 nights in Mar 2024
Response from Mari-Liis on 2 Apr 2024
Hi Lyndal,Thank you for your review, we hope you had wonderful stay. Look forward welcoming you back again. Kind regards, Mari-Liis Property Manager

10/10 Excellent

TUDOR

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay. Reception staff were very friendly and helpful.
Stayed 11 nights in Mar 2024
Response from Mari-Liis on 2 Apr 2024
Hi Tudor,Wonderful to hear you had enjoyable stay and staff had been helpful and friendly. Thank you for staying and your review. We hope to welcome you back again soon. Kind regards, Mari-Liis Property Manager

10/10 Excellent

May

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was courteous and welcoming, our apartment was nice & clean, also with a great veiw the ocean directly across the road. The restaurants are in walking distance with plenty of places to eat. I will diffenately be back. What a great spot
Stayed 1 night in Nov 2023
Response from Mari-Liis on 3 Nov 2023
Hi May,Thank you for your kind review, wonderful to hear staff has been welcoming and you liked the apartment with amazing views. We look forward to welcoming you back again very soon. Kind regards,Mari-LiisProperty Manager

6/10 Okay

Tammy

Travelled with family
Disliked: Property conditions & facilities
The shower did not work the entire weekend. No one attended to my request to fix it and then when I raised a complaint about it at departure it was dismissed. Otherwise, the apartment was lovely and the location is perfect.
Stayed 2 nights in Sep 2023
Response from Mari-Liis on 2 Oct 2023
Dear Tammy,Thank you for choosing to book with Seashells and taking time to review. Our apologies for the shower issue, staff had attended to the problem but could not see any issues as the shower was working, this was checked again on departure by receptionist who tried to get in contact with you as well. Again, our apologies for the inconvenience this caused. We are glad you found the apartment lovely and enjoyed the location. We look forward welcoming you back again.Kind regards,Mari-LiisProperty Manager

10/10 Excellent

charles

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was fine property getting a little tired but enjoyed our stay and would recommend it.
Stayed 4 nights in Sep 2023
Response from Mari-Liis on 19 Sept 2023
Dear Charles,Thank you for staying at Seashells Scarborough, we appreciate your review. Great to hear you enjoyed your stay. We look forward welcoming you back again in the future. Kind regards,Mari-LiisProperty Manager

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Lovely seaside destination. Again
Excellent stay in very comfortable unit. All your needs in kitchen were met.
Foreshore at Scarborough.
Stayed 3 nights in Sep 2023
Response from Mari-Liis on 15 Sept 2023
Hi Patricia,Thank you for staying at Seashells Scarborough and we appreciate your feedback. Fantastic you had excellent stay and the apartment met all your needs. Look forward to welcoming you back again. Kind regards, Mari-Liis Property Manager

6/10 Okay

Troy

Travelled with family and small children
Liked: Property conditions & facilities
Great location and friendly staff, awesome views with plenty close by. Downside during our visit was people next door kept smoking outside so every time we wanted to enjoy the view or balcony we got greeted with smoke. Also the bathrooms could do with some TLC, tile grout in shower was dirty and shower leaked water all night long.
Stayed 2 nights in Aug 2023
Response from Mari-Liis on 28 Aug 2023
Dear Troy,Thank you for booking with Seashells. We appreciate your feedback and sorry to hear that fellow guest smoking was too much on the balcony and it was not pleasant to enjoy the space. Thank you for bringing the bathroom issues to our attention, our apologies as this is not our standard. We do hope you enjoyed your time here and loved the location. We hope to welcome you back again in the future.Kind Regards,Mari-LiisProperty Manager

10/10 Excellent

Barend, BEVERLEY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to the beach and very good dining options - safe, secure parking. Well maintained property. Will be back!
Stayed 1 night in Jun 2023
Response from Mari-Liis on 16 June 2023
Dear Barend,Thank you for taking time to review our property and choosing to book with us. Happy to hear you love the location and the property. We hope you had great stay. Kind regards,Mari-LiisProperty Manager

10/10 Excellent

Jacinta

Stayed 1 night in Mar 2023
Response from Mari-Liis on 18 Apr 2023
Dear Jacinta,Thank you for your stay at Seashells. We hope you enjoyed your stay and we look forward to welcoming you back in the future.Kind Regards,Mari-LiisProperty Manager

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and accomodating. Our bags were lost at the airport and the staff organised a cot and were so helpful. We also left our wallet behind and they rang us and held it. Room was clean, quiet and safe. Pools were beautiful. Such a great stay and amazing location in Scarborough
Stayed 1 night in Mar 2023
Response from Mari-Liis on 24 Mar 2023
Dear Kylie,Thank you for taking time to review our property. Happy to hear you found our staff so friendly and accommodating, they are fantastic. I'm glad everything worked out with your luggage and you enjoyed your stay here in Scarborough. We look forward welcoming you back again in the future.Kind regards,Mari-LiisProperty Manager

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Great views and location. Kids loved the pool. Would recommend for families.
Stayed 2 nights in Mar 2023
Response from Mari-Liis on 24 Mar 2023
Dear Matthew,Thank you for staying at Seashells. So glad to hear you loved the views and location. Hope we will see you again with your family. Kind regards,Mari-LiisProperty Manager

6/10 Okay

Ange

Travelled with group
The room was nothing like picture or description when booking, was very disappointing
Stayed 3 nights in Feb 2023
Response from Mari-Liis on 28 Feb 2023
Dear Ange,Thank you for taking time to provide the review. Sorry to hear you weren't satisfied with the apartment. I am not exactly sure which apartment photos you were looking at but the Collection 2 bedroom apartments are classified as 3.5 star from the main building apartment. All our apartments are privately owned so they do differ from each other. Unfortunately, we didn't get it right this time but I do hope we can welcome you back again. I suggest booking Seashells 2 bedroom Deluxe apartment that are fully renovated and located in the main complex.Kind regards,Mari-LiisProperty Manager

10/10 Excellent

Ed

10/10 Excellent

Malcolm

Stayed 4 nights in Nov 2022

10/10 Excellent

SALLY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Chris

Travelled with partner
handy location, close to the beach
Stayed 2 nights in Aug 2022
Response from Mari-Liis on 1 Sept 2022
Hi Chris,Thank you for reviewing our property. We hope you enjoyed your stay and look forward welcoming you back again.Kind regards,Mari-LiisActing Property Manager

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good position Spacious unit.
Stayed 1 night in Jul 2022
Response from Mari-Liis on 18 July 2022
Dear Scott, Thank you for taking time to provide a review. We are glad you enjoyed the apartment. We look forward welcoming you back again in the future. Kind regards, Mari-Liis Acting Property Manager

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities
Fantastic staff, very professional and friendly, terrific location and full of everything you need for a trouble free stay.
Stayed 1 night in Jun 2022
Response from Mari-Liis on 17 June 2022
Dear Lewis, We are very happy to hear you enjoyed your stay at Scarborough. We appreciate your kind words and look forward to welcoming you back again. Kind regards, Mari-Liis Acting Property Manager

10/10 Excellent

David Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Thank you so much. We had the best time in Perth. And we absolutely loved staying at seashells. Your staff were friendly and the apartment was amazing.
Stayed 3 nights in May 2022
Response from Mari-Liis on 17 May 2022
Dear David, Thank you for taking time to write a review. We are glad you had best time in Perth and loved your stay at Seashells. We hope to welcome you back again in the future. Kind regards, Mari-Liis Acting Property Manager

10/10 Excellent

Sharon, Tauranga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view of the ocean
Stayed 5 nights in Mar 2022
Response from Mari-Liis on 30 Mar 2022
Dear Sharon, Thank you for staying at Seashells Scarborough. We appreciate you taking time to review our property. We are glad you enjoyed your time here and look forward to welcoming you back in the future. Kind regards, Mari-Liis Acting Property Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overlooking one of the best beaches in the world, surrounded by excellent venues.
Stayed 5 nights in Dec 2021
Response from Mari-Liis on 4 Jan 2022
Dear Angela, Thank you for staying at Seashells Scarborough. We appreciate your feedback and glad you enjoyed your stay. We are proud of our location and we definitely have the best coastline. We look forward welcoming you back to Seashells in the future. Kind regards, Mari-Liis Acting Property Manager

8/10 Good

Vivien

Liked: Cleanliness, room comfort
Great location
Great unit close to shops, beach and restaurants
Stayed 1 night in Nov 2021
Response from Mari-Liis on 12 Nov 2021
Dear Vivien, Thank you for taking time to review our property. We are glad you enjoyed your stay and found the place convenient for your needs. We hope to welcome you back again in the future. Kind regards, Mari-Liis Acting Property Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A great location but the bed was awful. It was the hardest mattress I've ever not slept on!
Stayed 1 night in Jul 2021
Response from Mari-Liis on 29 July 2021
Dear Guest, Thank you for your feedback. We are glad you love the location and very sorry to hear that the mattress was not for your liking. We hope we can accommodate you better next time. We look forward to welcoming you back. Kind regards, Mari-Liis Acting Property Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness
Friendly, clean and beautiful views. Close to lots of great restaurants too.
Stayed 2 nights in Jul 2021
Response from Mari-Liis on 26 July 2021
Dear Guest, Thank you so much for your feedback. We are glad you enjoyed your stay and loved the views. We look forward to welcoming you back to Seashells in the future. Kind Regards, Mari-Liis Acting Property Manager

8/10 Good

Elvira

Travelled with family
Liked: Cleanliness, room comfort
The staff were friendly and helpful, they were accommodating to our requests.
Stayed 2 nights in Nov 2020
Response from Mari-Liis on 9 Nov 2020
Dear Elvira, Thank you for staying at Seashells Scarborough. We appreciate your feedback and are glad you enjoyed your stay. We hope everything went smoothly with the wedding and everyone enjoyed themselves. We look forward welcoming you all back to Seashells. Kind Regards, Mari-Liis & Seashells staff

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2020
Response from Mari-Liis on 13 July 2020
Dear Guest, Thank you for staying at Seashells. We hope you enjoyed your stay and we look forward to welcoming you back. Kind Regards, Mari-Liis & Seashells staff Assistant Manager

10/10 Excellent

Leeanne

Liked: Cleanliness, room comfort
Receptionist was very pleasant and happy. Very helpful.
Stayed 2 nights in Jun 2020
Response from Mari-Liis on 27 June 2020
Dear Leeanne, Thank you for staying at Seashells Scarborough, we appreciate your feedback. We are glad you enjoyed your stay. We look forward to welcoming you back to Seashells in the future. Kind Regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2020
Response from Mari-Liis on 29 May 2020
Dear Guest, Thank you for your stay at Seashells. We appreciate your feedback and look forward to welcoming you back to Seashells Scarborough. Kind regards, Mari-Liis & Seashells staff

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Best hot tub in Scarborough
Absolutely perfect! Great location, great view, even if most of the facilities were not in use due to the virus pandemic we will be back! Our own private hot tub was a great reason to stay indoors for our stay ... unfortunately there wasnt enough hot water to fill the bath & comfortably enjoy a shower too.
Stayed 3 nights in Apr 2020
Response from Mari-Liis on 23 Apr 2020
Dear Guest, Thank you for staying with Seashells Scarborough. We are glad you enjoyed your stay even though few facilities were closed. We look forward welcoming you to Seashells in the future. Kind regards, Mari-Liis & Seashells staff Front Office Supervisor

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020
Response from Mari-Liis on 20 Mar 2020
Dear Guest, Thank you for taking time to review our property. We hope you had lovely stay here and we look forward welcoming you back in the future. Kind regards, Mari-Liis

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Mari-Liis on 31 Jan 2020
Dear Diane, Thank you for your review, we appreciate it. We hope you had lovely stay and we look forward welcoming you back to Seashells Scarborough in the future. Kind Regards, Mari-Liis & Seashells staff

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was a little difficult to find as we arrived late at night. The apartment was clean with the living area quite spacious. The rooms however were small. The shower head kept dripping no matter which position you put it in and the light/fans in each bedroom were not operating properly with the remotes. The location is excellent.
Stayed 8 nights in Jan 2020
Response from Mari-Liis on 23 Jan 2020
Dear Guest, Thank you for your feedback. Sorry to hear that you had trouble finding the property at night. We do have after hours team on call for any emergencies. Thank you for arising the maintenance issues, we hope you reported them to reception during your stay as you have posted this review anonymous and we cannot rectify the issues without knowing the apartment number. We are glad you enjoyed your stay at Scarborough and look forward to welcoming you back to Seashells. Kind Regards, Mari-Liis Front Office Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Love the seashells generally- great location overlooking the sea. I have stayed in various apartments- the one bedroom apartment although it overlooked pool was very well equipped and really up to date.
Stayed 4 nights in Jan 2020
Response from Mari-Liis on 7 Jan 2020
Dear Guest, Thank you for your feedback, we appreciate it. We are glad you enjoyed your stay and loved the location. We hope to welcome you back to Seashells Scarborough in the future. Kind regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were right across from 5be beach! Great location. Could hear the waves crashing at night! Many amenities around and great family spot!! Did not want to leave!
Stayed 5 nights in Dec 2019
Response from Mari-Liis on 7 Jan 2020
Dear Guest, Thank you for your feedback, we appreciate it. We are glad you enjoyed your stay and loved the location. We hope to welcome you back to Seashells Scarborough in the future. Kind regards, Mari-Liis & Seashells staff

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer upper level floor rsther than firt floor
Stayed 4 nights in Dec 2019
Response from Mari-Liis on 7 Jan 2020
Dear Guest, Thank you for your feedback. We take all guests special requests into consideration, but all special requests are subject to availability; our policy is first in best dressed. We hope to welcome you to Seashells another time, please book direct so we can note down all the special requests you might have. Kind regards, Mari-Liis & Seashells Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Mari-Liis on 2 Dec 2019
Dear Guest, Thank you for staying at Seashells Scarborough. We appreciate your feedback. We hope to welcome you to Seashells again in the future. Kind Regards, Mari-Liis Front Office Supervisor

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beach across the road, Coles and bottle store around the corner. Lots of eating places and bars within walking distance. Accommodation really lovely, great views of the sea. We were there for 10 days and were a little disappointed to only have one clean of our room in that time. We hadn't realised there were bins in the corridors for your rubbish, would have been nice to be told to save our rubbish getting "stinky"
Stayed 10 nights in Nov 2019
Response from Mari-Liis on 28 Nov 2019
Dear Guest, Thank you for your feedback, we are glad you enjoyed your stay and loved the location. As these are self-contained apartments, guests receive a full free service once a week, if staying more than 7 days. Extra services can be organised, but they incur a charge. Our compendium holds all the information about our property including rubbish bins which are located on each level. Compendium is located in the TV instead of the paper. We hope we can welcome you back another time. Thank you Kind Regards, Mari-Liis & Seashells staff

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
nice but needs upgrade
Ok place is getting tired does the job
Stayed 2 nights in Nov 2019
Response from Mari-Liis on 18 Nov 2019
Dear Wayne, Thank you for your feedback. We hope you enjoyed your stay at Seashells. We now have renovated apartments classified under Seashells 2 Bedroom Deluxe category, if you wish to book another time a fully renovated apartment. We hope to welcome you back to Seashells another time. Kind Regards, Mari-Liis & Seashells staff

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from Mari-Liis on 17 Nov 2019
Dear Guest, Thank you for your feedback. We hope you enjoyed your stay. Kind Regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019
Response from Mari-Liis on 13 Nov 2019
Dear Guest, Thank you for your feedback, we hope you enjoyed your stay. We look forward welcoming you back to Seashells another time. Kind regards, Mari-Liis

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position with fantastic ocean views. Very spacious and well equipped. Bathrooms and kitchen dated but clean and adequate. Would stay again.
Stayed 1 night in Nov 2019
Response from Mari-Liis on 13 Nov 2019
Dear Guest, Thank you for staying at Seashells Scarborough. We appreciate your feedback. We hope you had wonderful time. We look forward welcoming you back to Seashells. Kind Regards, Mari-Liis

10/10 Excellent

HUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Mari-Liis on 28 Oct 2019
Dear Hung, Thank you for your feedback, we appreciate it. We hope you enjoyed your stay and we can welcome you back to Seashells Scarborough another time. Kind Regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a 3 bedroom apartment was in the Seashells second building (Sandcastles) which was very spacious with two balconies, both with unobstructed views of the beach. The apartments are extremely well located with the local supermarket less than 100m away and a wonderful selection of restaurants. The best part for families is the extensive kids playground, skate park and 3-on-3 basketball area and climbing cube on Scarborough Beach and around 200-300m from the front door. Lots to do and see and wonderful to be able to listen to the waves rolling in. We would honestly say that location and the views were the best part of the stay. Do note that the apartment that we stayed in was not completely wheelchair friendly with a half step at the front door and balconies and you need to use the driveway to access the street. The lift was spacious, clean, quick and well maintained. Maintenance issues were dealt with quickly and with little fuss by the delightful maintenance staff and the reception staff were very welcoming and accommodating. We would happily stay again.
Stayed 7 nights in Oct 2019
Response from Mari-Liis on 15 Oct 2019
Dear Guest, Thank you so much for your feedback. We are glad you enjoyed your stay and loved the area with everything it has to offer. We hope to welcome you back to Seashells in the future. Kind Regards, Mari-Liis & Seashells staff

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Generally clean, some old food behind sofa and slight smell but may be dishwasher.
Stayed 4 nights in Sep 2019
Response from Mari-Liis on 15 Oct 2019
Dear Guest, Thank you so much for your feedback and we are glad you enjoyed your stay. We hope to welcome you back to Seashells in the future. Kind Regards, Mari-Liis & Seashells staff

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Mari-Liis on 21 Aug 2019
Dear Guest, Thank you for your feedback, we hope you had lovely stay at Seashells Scarborough. Kind Regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Mari-Liis on 17 Aug 2019
Dear Guest, Thank you for your review. We hope you enjoyed your stay at Seashells. We look forward welcoming you back. Kind Regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The property is clean modern and well kept.Grear views of the ocean and sunset
Stayed 1 night in Aug 2019
Response from Mari-Liis on 5 Aug 2019
Dear Guest, Thank you for your stay and feedback. We are glad to hear you enjoyed your stay. We hope we can welcome you back to Seashells in the future. Kind regards, Mari-Liis & Seashells Staff

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location with an amazing view. Close to shops, public transport and restaurants
Stayed 8 nights in Jul 2019
Response from Mari-Liis on 5 Aug 2019
Dear Guest, We are glad to hear you enjoyed your stay. Thank you for your feedback. We hope we can welcome you back to Seashells in the future. Kind Regards, Mari-Liis & Seashells staff

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Mari-Liis on 2 Aug 2019
Dear Greg, Thank you for your feedback. We are glad you enjoy your stay. Kind regards, Mari-Liis & Seashells staff

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment by the sea, great location and great value. Would recommend to others.
Stayed 6 nights in Jul 2019
Response from Mari-Liis on 29 July 2019
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay. We look forward welcoming you back to Seashells Scarborough. Kind Regards, Mari-Liis & Seashells Staff