View from property

Reviews of QT Perth

5 out of 5
QT Perth
133 Murray Street, Perth, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 681 reviews" "
Rating 8 - Good. 162 out of 681 reviews" "
Rating 6 - Okay. 55 out of 681 reviews" "
Rating 4 - Poor. 17 out of 681 reviews" "
Rating 2 - Terrible. 15 out of 681 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tomoya

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not 5-star hotel level of service quality and cleanliness.
Stayed 4 nights in Apr 2024
Response from Team QT Perth on 15 Apr 2024
Dear Tomoya,We’re sorry to hear about your experience. We missed the mark this time, but we hope you’ll give us another chance to make it right. Please drop us a line at reservations_qtperth@evt.com. Let’s chat it through, and see what we can do to make it up to you. Team QT Perth

10/10 Excellent

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property great location love the roof top bar
Stayed 1 night in Mar 2024
Response from Team QT Perth on 22 Mar 2024
Hi Kirstin,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the property but the room was really noisy. The room door was clad with timber on the outside facing the hallway which was warmer and in our room the temperature was cooler (21 degrees) so the door would creak continuously which made sleep difficult. Otherwise though loved the hotel and location.
Stayed 1 night in Feb 2024

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024
Response from Team QT Perth on 19 Feb 2024
Hi Xu,Many thanks for your great review and we look forward to welcoming you back to the extraordinary.Team QT Perth

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Nice decor, Good location, nicely furnished
Stayed 5 nights in Jan 2024
Response from Team QT Perth on 25 Jan 2024
Hi Gerard,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Team QT Perth

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the centre of Perth, a nice modern hotel
Stayed 3 nights in Jan 2024
Response from Team QT Perth on 25 Jan 2024
Hi Claire,Local is our love language. Perth is our very favourite place in the world, and we’re so glad we could show you a good time while you were here. Be sure to stop in next time you’re in town, and we’ll fill you in on what’s new. Team QT Perth

8/10 Good

Stewart

Travelled with group
The shower was difficult to manage and the floor could be very slippery.
Stayed 1 night in Jan 2024
Response from Team QT Perth on 25 Jan 2024
Hi Stewart,Many thanks for your review and feedback. We look forward to welcoming you back again soon.Team QT Perth

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in the centre of Perth close to the train station and bus stops. Museum is a 5 mins walk from hotel and there is a Woolworths close by to stock up on supplies! Hotel is very modern and has an amazing rooftop bar. We had a really big room and the bathroom is huge with a very deep bath. Only drawback was the lack of cupboard space for clothes, there is a wardrobe and a few drawers but not enough space for 2 people for 6 days. But I would highly recomend staying in this hotel.
Stayed 6 nights in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Hi Michelle,We couldn’t agree more - Perth is the best. How lucky are we? Living local is our favourite pastime, so by the next time you’re in town, we’ll have even more to share, promise. Hidden gems to local haunts, we’ll point you in the right direction…

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Thank you for taking the time to write a review and please reach out on how we can improve this score on a future visit.Until next time,

8/10 Good

Natalie J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Impressive hotel with great service with a smile. The rooftop bar is not to be missed. We will definitely return to this place.
Stayed 1 night in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Hi Natalie,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon?

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Hi Lynne,Thank so much for the review and we can’t wait to welcome you back to the extraordinary.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The QT Perth is an exceptional hotel the staff efficient and attentive, the room was first class overall we couldn't fault any aspect of our stay
Stayed 1 night in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Hi Chris,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Perth. Classy, great atmosphere and a slice of luxury
Stayed 2 nights in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Hi Mark,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Only a single person at the front desk with quite a few people waiting to check in. The person wasn’t overly helpful in providing information on the facilities in the hotel
Stayed 1 night in Jan 2024
Response from Team QT Perth on 16 Jan 2024
Sorry to hear we weren’t as quick as expected. Sometimes, good things take time. We do our best work when we’re not rushed or cutting corners, but we realise there’s a time and place to step up the pace. Thanks for letting us know this was one of them.

8/10 Good

Bernadette

Stayed 1 night in Jan 2024
Response from Team QT Perth on 25 Jan 2024
Hi Bernadette,Thanks so much for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff at the rooftop bar were lazy and more about giggling like schoolgirls and playing with their phones than looking after guests.
Stayed 2 nights in Dec 2023
Response from Team QT Perth on 2 Jan 2024
Hi Paul,Sub-par service just doesn’t fly around here. Thanks for bringing your experience to our attention, and rest assured we’re following it up with our team. Team QT Perth

4/10 Poor

Mariah

Stayed 1 night in Dec 2023
Response from Team QT Perth on 2 Jan 2024
Hi Mariah,Many thanks for the review and please do not hesitate to reach out on how we can improve this score for your next visit.Team QT Perth

2/10 Terrible

Annie

Stayed 1 night in Dec 2023
Response from Team QT Perth on 25 Jan 2024
Hi Annie,Many thanks for leaving a review and please don't hesitate in reaching out on how we can improve this score for next time.Team QT Perth

10/10 Excellent

Petet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool.
Stayed 1 night in Dec 2023
Response from Team QT Perth on 2 Jan 2024
Hi Pete,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and rooftop bar and cannot beat the location in Perth
Stayed 1 night in Dec 2023
Response from Team QT Perth on 28 Dec 2023
Many thanks for the review Rachael, we can’t wait to welcome you back to the extraordinary.Team QT Perth

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team QT Perth on 20 Dec 2023
Hi Michelle,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon? Team QT Perth

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team QT Perth on 20 Dec 2023
Hi Sara,Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary. Team QT Perth

10/10 Excellent

Margaret

Stayed 1 night in Dec 2023
Response from Team QT Perth on 20 Dec 2023
Hi Margaret,Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Team QT Perth

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Perth. Nice Christmas decorations. Roof bar.
Stayed 1 night in Nov 2023
Response from Team QT Perth on 1 Dec 2023
Hi Peter,Well, let us officially welcome to the QT-side. We’re so glad you gave us a try, and loved it. Giving it all we’ve got is standard procedure around here - but standard is never enough, ever. We hope to see you again soon for another round of above and beyond. Team QT Perth

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Had the loveliest time staying here! Loved the art deco theme & high quality finishes, service was impeccable and food/drinks were great. Bed & pillows were the comfiest! Perfectly situated as right across is the shopping district with lots of food options too. Will be back again!
Stayed 4 nights in Nov 2023
Response from Team QT Perth on 1 Dec 2023
HI Rachael,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

10/10 Excellent

natalie

Stayed 1 night in Nov 2023
Response from Team QT Perth on 1 Dec 2023
Hi Natalie,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not stay here ! Terrible customer service
I had terrible customer service from the check in team in the evening. Front house manager Rosa was very rude and treat me like a pick pocket. I will never stay here again. So disappointing. The night manager was very nice and tried to be understanding and offer some complimentary items but it is hard to fix what Rosa and her team did to me. I have never been treat like that before in my life. What an embarrassing place and they call it 5 star! What a joke!!!
Stayed 1 night in Nov 2023
Response from QT Perth on 14 Nov 2023
Good afternoon,Thank you so much for providing your feedback of your most recent stay. Firstly, please accept my sincere apologies, this certainly is not the kind of service we aspire to here at QT Perth. I will be sure to discuss this directly with the staff members involved to ensure this behavior does not happen again.Once again thank you for your feedback.Warm Regards Sarah WotherspoonFront Office Manager

6/10 Okay

Michael

Stayed 2 nights in Nov 2023
Response from Team QT Perth on 1 Dec 2023
Hi Michael,Thank you for the review and please do not hesitate in reaching out and letting us know how we can improved this score in the future.Team QT Perth

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous bed
Stayed 2 nights in Oct 2023
Response from Team QT Perth on 30 Oct 2023
Hi Doug,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

8/10 Good

Christer

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Walkable. No proper breakfast options
Stayed 1 night in Sep 2023
Response from Team QT Perth on 24 Oct 2023
Hi Christer,Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After missing our flight to Broome we booked a night at the QT and on arrival we were exhausted. The staff were amazing and gave us a bottle of champagne for our honeymoon and gave us early check in. The room was spectacular and gave us the perfect place to rest before our flights the next day. We loved our experience!
Stayed 1 night in Oct 2023
Response from Team QT Perth on 24 Oct 2023
Hi Mark,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great City Stay
A very comfortable solo stay-cation. Incredible service from Stephen and the team. The perfect city location to access restaurants and shopping.
Stayed 2 nights in Oct 2023
Response from Team QT Perth on 18 Oct 2023
Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2023
Response from Team QT Perth on 18 Oct 2023
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city stay , very upmarket.
Great hotel, stayed 2 or 3 times before but have used Agoda or hotels.com to book not understanding the Qt website was an option.
Stayed 2 nights in Oct 2023
Response from Team QT Perth on 11 Oct 2023
Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very friendly staff
Stayed 4 nights in Sep 2023
Response from Team QT Perth on 11 Oct 2023
Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

2/10 Terrible

Susan

Travelled with group
Liked: Property conditions & facilities
Not accommodating-too long to list.
Stayed 1 night in Oct 2023
Response from Team QT Perth on 11 Oct 2023
We’re sorry to hear about your experience, and thank you for sharing. Our standards are soaring, so that just won’t fly. It would be really helpful to chat through what happened. If you can please contact Sarah, our Front of House Manager, at sarah_wotherspoon@evt.com, she can follow up with our team and make things right for you.

6/10 Okay

Aizza Fauz

Liked: Cleanliness
Disliked: Staff & service, amenities
No room service menus in room. No one at check in explained how to access this. No one from in room dinning would answer the phone for the whole 3 days I was there. No wifi in the rooms, how can a 5 star hotel not have wifi?!! Staff could also be friendlier. Disappointing stay.
Stayed 3 nights in Sep 2023
Response from Team QT Perth on 11 Oct 2023
As QT credo goes, average just isn’t acceptable. We’re sorry we didn’t bring the dazzle this time - but next time we’ll add all sorts of razzle, promise. We’ll consider this our reminder to keep our extraordinary levels in check at all times. Ante, upped.

10/10 Excellent

Dannielle

Stayed 1 night in Sep 2023
Response from Team QT Perth on 11 Oct 2023
Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in the heart of the city. Nice rooftop bar and restaurant with friendly staff.
Stayed 1 night in Sep 2023
Response from Team QT Perth on 18 Sept 2023
Thanks so much for the kind words Kimberely. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't get enough of how nice it was, room service was a little slow to stock milk and such, but it is the only complaint I can think to make. The Santini bar and grill is beautiful, I recommend taking the rib-eye rare, or try the Yellowfin. There's also a lovely cafe around the corner called the Petition, shout out. The rooftop bar can't be missed, the cocktails are excellent. And the bed seemed to be glad to see me every time.
Stayed 3 nights in Sep 2023
Response from Team QT Perth on 18 Sept 2023
Well, you’ve just made our day Mark. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023
Response from Team QT Perth on 15 Sept 2023
Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 Excellent

leong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Team QT Perth on 15 Sept 2023
Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

6/10 Okay

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Team QT Perth on 15 Sept 2023
Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The style and design is fantastic and unique, our experience was not, from front desk forgetting to book us at the restaurant, to the restaurant not bringing the starters that were asked for, the bath taking so long to fill that the water was cooling quicker than it was filling. And then on check out, not even a question of how was your stay, just thanks see yab
Stayed 1 night in Aug 2023
Response from Team QT Perth on 28 Aug 2023
Thank you so much for sharing your thoughts – thorough reviews are always appreciated across every department, so we’ll make sure this is all passed through accordingly. In the meantime, let me take one for the team and say sorry for your experience. That just isn’t up to scratch, and we’d love to make it up to you next time.

8/10 Good

Aine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unique and hip. Property was clean and was close to everything right in the middle of the CBD. We had a twin room. The single beds weren’t very comfortable. I think it would be a lot better to have 2 double beds, especially at such a nice property. Roof top bar was nice too.
Stayed 2 nights in Aug 2023
Response from Team QT Perth on 17 Aug 2023
Hi Aine,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 Excellent

RAPHAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and secure
Stayed 2 nights in Aug 2023
Response from Team QT Perth on 17 Aug 2023
Hi Raphael,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2023
Response from QT Perth on 11 Aug 2023
Hi Justin,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Team QT Perth

6/10 Okay

Katrina

Travelled with family
Disliked: Staff & service
Upon arrival checkin was poor and quite slow, would like checkin to be faster and simpler. The room itself was great but the view was terrible, paying $450 night I expected a pleasant view not a dilapidated building next door. I could hear the people in the room next to me using their bathroom. The bathtub was nice I expected bath salts to be available but none in the room. A la crate Breakfast was poor service. They served my food but forgot my coffee and juice. By the time a waiter was near I’d finished the food then I was given the beverages. Beverages were served to me and my travel companion was not given their ordered coffee. For a 5 star property it has a lot of faults and the price does not reflect the property, very overpriced $450 night. Good side includes great location, cleanliness of lobby/lifts, rooms, room elegance.
Stayed 1 night in Jul 2023
Response from Team QT Perth on 11 Aug 2023
Dear Katrina,As QT credo goes, average just isn’t acceptable. We’re sorry we didn’t bring the dazzle this time - but next time we’ll add all sorts of razzle, promise. We’ll consider this our reminder to keep our extraordinary levels in check at all times. Ante, upped. Team QT Perth

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Team QT Perth on 11 Aug 2023
Hi Ailsa,Thank you for the great review of our hotel and we can’t wait to welcome you back to the extraordinary. Team QT Perth

10/10 Excellent

ILARIO

Stayed 1 night in Jul 2023
Response from Team QT Perth on 11 Aug 2023
Hi Ilario,Thank you for the great review of our hotel and we can’t wait to welcome you back to the extraordinary. Team QT Perth