Minibar, in-room safe, desk, blackout curtains
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Reviews of Ingot Hotel Perth, Ascend Hotel Collection

4 out of 5
Ingot Hotel Perth, Ascend Hotel Collection
285 Great Eastern Highway, Building B, Belmont, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 521 out of 787 reviews" "
Rating 8 - Good. 212 out of 787 reviews" "
Rating 6 - Okay. 31 out of 787 reviews" "
Rating 4 - Poor. 12 out of 787 reviews" "
Rating 2 - Terrible. 11 out of 787 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Apr 2024
Response from Ingot Hotel Team on 15 Apr 2024
Thanks Jon.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the accommodation provided us with everything we required for an overnight stay. Excellent facilities. The only negative was the sofa bed which wasn't comfortable.
Stayed 1 night in Apr 2024
Response from Ingot Hotel Team on 10 Apr 2024
Thank you for sharing your thoughts Mark.

10/10 Excellent

Joseph, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One could hardly find a more welcoming, professional and assistive staff. This property is clean, attractive and spacious. A great value combined with a winning property.
Stayed 1 night in Mar 2024
Response from Ingot Hotel Team on 27 Mar 2024
Thank you Joseph for the lovely comments. We hope to see you again soon.

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I pass through Perth has everything I need. Always find rooms extremely clean and stuff very helpful.Convenient airport shuttle service a big plus.
Stayed 1 night in Mar 2024
Response from Ingot Hotel Team on 18 Mar 2024
Thanks for the feedback and for choosing us Chris.

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed several times now. Great location, friendly staff and great rates.
Stayed 1 night in Mar 2024
Response from Ingot Hotel Team on 18 Mar 2024
Thank you for your ongoing support Ebony.

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and friendly staff. Just what i was looking for on my stopover before my flight
Stayed 1 night in Mar 2024
Response from Ingot Hotel Team on 18 Mar 2024
Thank Kelly, glad we could meet your needs.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ingot Hotel Team on 13 Mar 2024
Thank Michael, we hope to see you again soon.

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking, clean hotel and rooms, friendly staff, great food and coffee, only downfall was rooms aren’t as soundproof as I thought they would be, but overall was amazing and good price, will definitely stay again!
Stayed 2 nights in Mar 2024
Response from Michelle W on 10 Mar 2024
Thank you for such positive feedback!!

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Clean, convenient location for concerts and airport
Stayed 1 night in Mar 2024
Response from Ingot Hotel Team on 4 Mar 2024
Thank you for the positive feedback Michelle.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything. It was a very pleasant experience all around.
Stayed 1 night in Feb 2024
Response from Ingot Hotel Team on 19 Feb 2024
Thank you for the feedback Marcus.

10/10 Excellent

Kithsiri De

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and new with big rooms, great place to be close to the airport with kids.
Stayed 1 night in Feb 2024
Response from Ingot Hotel Team on 19 Feb 2024
Thank you for the feedback.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ingot Hotel Team on 27 Feb 2024
Thank you Donna.

8/10 Good

Jaclyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus
Stayed 1 night in Feb 2024
Response from Ingot Hotel Team on 12 Feb 2024
Thanks for the feedback Jaclyn.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport with free shuttle and very friendly staff!
Stayed 1 night in Feb 2024
Response from Ingot Hotel Team on 12 Feb 2024
Thanks for the feedback Donna.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Breakfast needed more cereal variety.
Stayed 2 nights in Jan 2024
Response from Ingot Hotel Team on 29 Jan 2024
Thank you Anthony, we will pass on your breakfast feedback.

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property clean Rooms very comfortable and the staff friendly
Stayed 1 night in Jan 2024
Response from Ingot Hotel Team on 29 Jan 2024
Thanks for the feedback Anthony.

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options for dinner was very poor. After selecting one went to order, sorry we have run out. Breakfast was a great improvement.
Stayed 2 nights in Jan 2024
Response from Ingot Hotel Team on 29 Jan 2024
Thank you for sharing your thoughts Alan.

8/10 Good

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe place to stay and leave my car as the parking is secure. Staff always helpful.
Stayed 4 nights in Jan 2024
Response from Ingot Hotel Team on 22 Jan 2024
Thank you for the feedback Kassandra.

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 17 Jan 2024
Thanks Lesa.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed by the cleanliness and service of the Ingot Hotel. The reception staff were cheerful and happy to assist. Would highly recommend to friends.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 17 Jan 2024
Thanks for sharing your thoughts Darryl.

10/10 Excellent

Malcolm

Stayed 1 night in Jan 2024
Response from Ingot Hotel Team on 15 Jan 2024
Thank Malcolm.

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Ingot Hotel Team on 15 Jan 2024
Thanks for the feedback David.

10/10 Excellent

Damara

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ingot Hotel Team on 10 Jan 2024
Thanks Damara.

10/10 Excellent

RONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good in every way
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 10 Jan 2024
Thanks Ronnie, we hope to see you again soon.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary airport shuttle was good. The room was quiet, clean and comfortable.
Stayed 1 night in Jan 2024
Response from Ingot Hotel Team on 15 Jan 2024
Thanks for sharing your thoughts Joanne.

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom and shower need a deep clean. It was also a little dusty in the room. Not much linen covered the mattress, it was very sheer.
Stayed 3 nights in Dec 2023
Response from Ingot Hotel Team on 10 Jan 2024
Thank you for the feedback Cynthia. We will review your comments with the housekeeping team.

8/10 Good

Asep

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good small hotel with convinience free parking spot. Decent size room for family of 5..
Stayed 1 night in Jan 2024
Response from Ingot Hotel Team on 10 Jan 2024
Thankyou for the feedback Asep.

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight due to connecting flights spanning across 20hrs. Had an 11pm shuttle pick, which was very quick & convenient, fast check-in, complimentary late 11:30am check-out. Very accommodating staff & services.
Response from Ingot Hotel Team on 10 Jan 2024
Thank you Mei.

8/10 Good

Farrah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 10 Jan 2024
Thank you for choosing us Farrah.

4/10 Poor

Sheree, Singapore

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were disappointed by this hotel. The staff at the front desk were all indifferent and not friendly at all. We also left an iPhone cable plugged in by the bed which we realised soon after checking out, but they insisted there was nothing left in the room (even though we know for sure it was left there). We would stay elsewhere next time as there are plenty of options around the area.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 8 Jan 2024
Thank you for the feedback Sheree and apologies for any service shortfalls. Unfortunately nothing was listed as being left behind.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Excellent hotel, great area, helpful staff, we stay here most times when in Perth,
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 1 Jan 2024
Thank James.

10/10 Excellent

Laura, Winner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and convenient property to the airport. Quiet and great pool
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 1 Jan 2024
Thank you Laura.

6/10 Okay

Carl

Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 1 Jan 2024
Thank you for the feedback Carl.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ingot Hotel Team on 29 Dec 2023
Thank you Sarah, we hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 26 Dec 2023
Thanks James

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Ingot Hotel Team on 20 Dec 2023
Thanks Shelley

2/10 Terrible

Drew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well there was unfortunately a mix up with my dates which the hotel wasn't willing to change or postpone to use at a later date. So there's no chance I would ever bother trying to stay with them again.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 19 Dec 2023
Thank you for the feedback Drew. As your booking was with a third party , I cannot see any request for date change being received by the hotel.

4/10 Poor

Daniel

Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 8 Jan 2024
Apologies for any service shortfall experienced Daniel.

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 18 Dec 2023
Thank you for the rating Robyn.

10/10 Excellent

Jeonghyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 13 Dec 2023
Thank you for choosing us.

10/10 Excellent

Mr Glenn M Capelli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ingot Hotel Team on 12 Dec 2023
Thanks for choosing us Glenn.

10/10 Excellent

Ruby

Stayed 4 nights in Nov 2023
Response from Ingot Hotel Team on 12 Dec 2023
Thanks Ruby

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Staff are friendly and the amenities are very good.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 11 Dec 2023
Thank you Rosemary.

6/10 Okay

Lin

My parents forgot that i had booked this for them so they didnt check in but booked another hotel. I would appreciate if the hotel or platform send me reminders as i have been very busy lately and booked too many trips for my parents.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 11 Dec 2023
Sorry to hear that Lin, not sure how best to avoid this.

10/10 Excellent

Yolanda L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good location, very clean, good airport shuttle.
Stayed 4 nights in Dec 2023
Response from Ingot Hotel Team on 8 Dec 2023
Thanks for the feedback Yolanda.

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - both reception and dinning very attentive and friendly. Hotel - modest, new and modern. Would happily stay there again.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 11 Dec 2023
Thanks for the feedback Noel.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and very helpful. I appreciated the willingness to assist with every request I had. Nothing was a problem.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 8 Dec 2023
Thank you for sharing Melissa.

10/10 Excellent

Eve

Travelled with partner
Liked: Property conditions & facilities
Making this stay a once a year vacation place!
Stayed 2 nights in Dec 2023
Response from Ingot Hotel Team on 8 Dec 2023
Great news to hear Eve. See you again.

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel close to airport and shuttle provided which is a bonus. Rooms really clean, happy with the food and outside area ideal for a drink by the pool.
Stayed 2 nights in Nov 2023
Response from Ingot Hotel Team on 8 Dec 2023
Thanks for sharing your experience Chris.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near airport and Ascot racecourse.
Stayed 1 night in Dec 2023
Response from Ingot Hotel Team on 8 Dec 2023
Thank you Bryan.