Room

Reviews of Hotel Northbridge

4 out of 5
Hotel Northbridge
210 Lake Street, Northbridge, Perth, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 220 out of 637 reviews" "
Rating 8 - Good. 290 out of 637 reviews" "
Rating 6 - Okay. 78 out of 637 reviews" "
Rating 4 - Poor. 36 out of 637 reviews" "
Rating 2 - Terrible. 13 out of 637 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jiaowen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from reception on 20 Mar 2024
Thank you for the review.

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Comfortable enough Needs a Reno
Stayed 4 nights in Mar 2024
Response from reception on 20 Mar 2024
Thank you for the review.

6/10 Okay

Tony

Business traveller
Liked: Cleanliness
Response from reception on 9 Feb 2024
Thank you for the feedback.

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from reception on 9 Feb 2024
Thank you for the feedback.

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and very helpful including organising a taxi when required
Stayed 2 nights in Nov 2023
Response from Hotel Northbridge on 12 Dec 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. We hope to see you again and thank you for staying with us.

4/10 Poor

Kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very comfortable beds , friendly staff Just needs to be undated, toilet door had bunch hole in it,
Stayed 1 night in Nov 2023
Response from Hotel Northbridge on 12 Dec 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. We hope to see you again and thank you for staying with us.

8/10 Good

Stuart

Stayed 1 night in Oct 2023
Response from Hotel Northbridge on 12 Dec 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. We hope to see you again and thank you for staying with us.

2/10 Terrible

HAYLEY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I was expecting for the price. Staff stayed on personal mobile call when I waited at check in desk. I was handed a well used small yellow paper envelope with the key card. The room was dirty with sanitary product wrappers on the floor. The room was filled with scuff marks, cracks on walls. The shower head was dribbling n spurting in all directions which suggested it needed replacing or a good clean. No bathroom or toilet bin only one open bin in main area. Sheets were stained in various places. Shower curtains were used to seperate the bathroom from sleeping area. Not ideal when you’ve booked a two bed room n not sharing with a partner/spouse. Check out no one at reception and didn’t answer my 3 phone calls. Just overall a very unpleasant and underwhelming stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Hiki

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2023
Response from Hotel Northbridge on 17 Oct 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. We hope to see you again and thank you for staying with us.

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Rooms are very dated and in desperate need of an upgrade, size of the room was good though.
Stayed 1 night in Sep 2023
Response from Hotel Northbridge on 17 Oct 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. We hope to see you again and thank you for staying with us.

8/10 Good

Adrienne

Stayed 1 night in Sep 2023
Response from Hotel Northbridge on 17 Oct 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. We hope to see you again and thank you for staying with us.

8/10 Good

Vittorio

Travelled with partner
Liked: Cleanliness, staff & service
It's old and has character for sure staff are great 👍
Stayed 1 night in Apr 2023
Response from reception on 3 May 2023
Dear Guest,On behalf of all Staff we thank you for your kind comments. We hope to see you again and thank you for staying with us!kind regards,Hotel Northbridge

8/10 Good

Marie

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Outdated. Bed squeeked with movement and the sheets had a yellow tinge. Insufficient parking. Would not stay there again.
Stayed 1 night in Apr 2023
Response from reception on 23 Apr 2023
Thankyou for the review

6/10 Okay

Beverley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very run down and that was disappointing. The room was clean but stained and looked unclean with buildup of dirt in corners and grout etc. The bar closed very early so we couldn’t even get a bucket of ice for the room and there were no breakfast facilities at all. Would choose a 5 star hotel in the city on the terrace next time just for the amenities
Stayed 1 night in Mar 2023
Response from reception on 12 Mar 2023
Thank you for the review.

8/10 Good

darren

Stayed 1 night in Feb 2023
Response from reception on 12 Mar 2023
Thank you for the review.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from reception on 23 Feb 2023
Thank you for the review

10/10 Excellent

Cesar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to check-in. I always saw someone at the reception. Incredibly friendly staff and the hotel is just few minutes away (by walking) from shops and public transport.
Stayed 2 nights in Feb 2023
Response from reception on 23 Feb 2023
Thank you for the review.

8/10 Good

Angela

Stayed 2 nights in Feb 2023
Response from reception on 18 Feb 2023
Thank you for your review.

6/10 Okay

George

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Budget accommodation is outdated and definitely needs a facelift and is noisy. Great location close to the city. 2-3 stars
Stayed 1 night in Feb 2023
Response from reception on 6 Feb 2023
Thank you for your review.

8/10 Good

Bernard

Travelled with group
Disliked: Amenities
The spa in the room was nice.
Stayed 3 nights in Jan 2023
Response from reception on 26 Jan 2023
Dear guest,Thank you for your review.

10/10 Excellent

Victor

Stayed 2 nights in Jan 2023
Response from reception on 12 Mar 2023
Thank you for the review.

6/10 Okay

MaryJane

Liked: Cleanliness
Ok Stay
Not a bad stay, but nothing really stands out. On the edge of residential area, so not very close to transportation or interesting attractions. Train (which was amazing!) was a half mile walk. It was quiet.
Stayed 4 nights in Jan 2023
Response from reception on 20 Jan 2023
Thank you for your review.

2/10 Terrible

Jake

Response from Hotel Northbridge on 12 Dec 2023
Dear Guest, On behalf of all Staff we thank you for your feedback. Thank you for staying with us.

8/10 Good

Brett

Stayed 1 night in Dec 2022
Response from reception on 2 Jan 2023
Thank you for your review.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were always helpful and left me alone if I wanted to be left alone. This is my second stay there (last in November 2018) and if I ever go back, I would stay there again. Nice place and great price.
Response from reception on 19 Dec 2022
Thank you for your review

10/10 Excellent

Ozzie

Stayed 2 nights in Nov 2022
Response from reception on 1 Dec 2022
Thanks for staying with us! We appreciate your feedback.

8/10 Good

Maria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
property was clean and the staff were very nice an helpful
Stayed 3 nights in Nov 2022
Response from tt on 28 Nov 2022
Thank you for the review

10/10 Excellent

Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff very helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Phillip

Stayed 1 night in Nov 2022
Response from Hotel Northbridge on 5 Nov 2023
Thank you for the review.

10/10 Excellent

joanne

Stayed 1 night in Nov 2022
Response from reception on 13 Nov 2022
Thankyou for the review

4/10 Poor

Anush

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not worth it Staff not professional
Stayed 2 nights in Oct 2022
Response from reception on 2 Nov 2022
Thankyou for the review

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, room comfort
Very well located . Good value for money.
Stayed 1 night in Oct 2022
Response from reception on 21 Oct 2022
Thank you for the review.

10/10 Excellent

Phillip

Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They aloud for late check out without charging witch was really nice
Stayed 1 night in Oct 2022
Response from reception on 20 Oct 2022
Thank you for your review.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite happy with this property , good value for money , old but clean and presented well . A bit of a noise issue in the morning, but only due to construction site next door.
Stayed 1 night in Sep 2022
Response from reception on 20 Oct 2022
Thank you for your review.

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming character hotel, great value for money. The room clearly stated no smoking but had an ambient stale cigarette smoke smell as soon as I walked in - however it just added to the character of the place. Friendly staff, clean rooms / linen, I'd stay here again.
Stayed 1 night in Sep 2022
Response from reception on 20 Sept 2022
Dear Guest,Thanks for staying with us! We appreciate your feedback.

6/10 Okay

Neha, Fort Worth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location was great. This "4 star" hotel is outdated, needs to be renovated, and could be cleaned better. I think the "4 star" rating was in the 1980s but for today's date would be a 2.5. Many times, we had to wait for someone at reception to arrive. It says to call a certain phone number if reception is not at the desk but for international guests this is difficult to do since it would be like calling a long distance phone number. Also, in my personal opinion, I do not think Britiney Spears/ Beyonce, club music should be played in the reception area of a "4 star" establishment.
Stayed 3 nights in Sep 2022
Response from tt on 17 Sept 2022
Thank you for your review

10/10 Excellent

Mrs Kate Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, great spa bath.
This hotel is a gem, close enough to all Northbridge has to offer, but far enough away to be peaceful & quiet, being close to Hyde Park. It's been beautifully restored keeping it's late 1800's style on the outside. The rooms are so well separated that if there were other guests staying there, we couldnt hear them. Our room was a far away from the Lift as possible, so we didn't hear a thing. The soundproofing of the rooms is excellent. The toilet was difficult to flush & if staying longer I'd have brought it to Management's attention. We managed. There was a knack to it. It was a romantic stay-cation for a special occasion & we only booked it because it was walking distance from the restaurant we wanted to go to, only to find out sadly that the restaurant had closed very suddenly, going out of business only days earlier. But there was no end of other choices within walkng distance. The king-sized bed was so comfortable we slept like babies especially after relaxing in the huge spa. Great value for money. It will be my go-to whenever I want to stay near the city again. It's a short walk or Uber ride to the busy parts of Northbridge, or the endless choice of bars & restaurants on Beaufort St in Mt Lawley & Inglewood. Also only about a $15 Uber ride from Crown Casino. We loved it & will be back whenever my partner is over from Sydney for work or family reasons. Perhaps for 2 nights next time. We loved the location. Couldn't have been a better location.
Stayed 1 night in Sep 2022
Response from tt on 17 Sept 2022
thank you for your review

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, away form the heart of the nightlife's so you can still get a good night sleep. Very friendly & helpful staff, and the bar is absolutely awesome, great staff and great tap beers. You dont need to leave the block of the hotel, over 4 x 5 Star restaurants and cafes within 2 min walk from the hotel.
Stayed 2 nights in Sep 2022
Response from tt on 17 Sept 2022
Thank you for the review

8/10 Good

Virginia P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & value for money. Staff were also friendly & professional. However, it was annoying the restaurant is not open on Monday’s & you have to pay for parking :(
Stayed 1 night in Sep 2022
Response from tt on 17 Sept 2022
Thank you for your review

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing
Most disappointed, I made a booking online and within an hour realised the dates where wrong so I tried to change them to the correct dates but I was told I could not change dates or get a refund, no exceptions
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ok for overnight stay, could do with a refresh.
Stayed 1 night in Aug 2022
Response from reception on 29 Aug 2022
Thank you for your feedback.

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room at a great price walking distance to pubs and clubs or shopping in the city
Stayed 1 night in Aug 2022
Response from reception on 29 Aug 2022
Thank you for your feedback.

4/10 Poor

Tiana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Walls had stains and something else on them. Cupboard was broken and a piece of it was just leaning against the wall. The pillows were not nice all yellow/really old. The shower is made for really small people, my partner and I (stupidly) both knocked out heads on the shower head. So many chips and cracks throught the entire room. We had a view of aircons and a slab of concrete. The hall smells like cigarettes. The light fitting was covered in bugs. Clock radio doest work. Could hear people in the room flushing their toilet. There is a gap under the door so could hear other peoples doors opening and slamming shut. Banging outside like wind blowing metal poles or sheets. Besides all that the bed is comfy and the bathroom is clean. After arriving we had to wait outside untill a staff member showed up to open the door, the staff did seem nice from the small encounters we had.
Stayed 1 night in Jun 2022
Response from reception on 24 July 2022
thank you for your review, we will pass this on to management. kind regards

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom open to spa bath.
Stayed 1 night in Jul 2022
Response from reception on 24 July 2022
Thank you for your review.

10/10 Excellent

Olivia

Stayed 1 night in Jul 2022
Response from reception on 16 July 2022
Thanks for staying with us! We appreciate your feedback.

8/10 Good

Hussain

Stayed 1 night in Jun 2022

6/10 Okay

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very tired basic hotel, smells musty, room was a good size and clean but the smell of disinfectant/cleaning products was overwhelming. No bar or restaurant facility was open. Reasonably priced so l guess you get what you pay for.
Stayed 1 night in Jun 2022
Response from reception on 27 June 2022
Dear guest, Thank you for the review

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant enough room was ok good cheap accomodation close to northbridge
Stayed 1 night in Jun 2022
Response from reception on 27 June 2022
Thank you for the review

2/10 Terrible

Julius

Disliked: Cleanliness
Roaches
Stayed 2 nights in May 2022
Response from reception on 27 June 2022
Thank you for the review, we will look in this