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Reviews of Batavia Apartment

4.5 out of 5
Batavia Apartment
166 Palmerston Street, Perth, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 338 reviews" "
Rating 8 - Good. 140 out of 338 reviews" "
Rating 6 - Okay. 45 out of 338 reviews" "
Rating 4 - Poor. 15 out of 338 reviews" "
Rating 2 - Terrible. 15 out of 338 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renaye

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Bec

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was nice and clean but didn’t receive my bond back

6/10 Okay

Naomi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok…. Missing pillow cases on sofa bed, no top sheet on beds, fitted sheets came off easily, mattesses need deep clean & only 2 towels provided for 3 guests. No shampoo/conditioner. Was some unpleasant marks on the curtain and ACs needed a clean. Not super happy with price paid.

6/10 Okay

Dagfinn

Liked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Simon

Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the place overall. Staff really helpful and appartment great. Really comfy bed and lovely cotton bedding. Only downside was the green slimy pool which was a real shame on such a hot day.
Stayed 1 night in Nov 2023

8/10 Good

Christina

Stayed 2 nights in Oct 2023

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean rooms the bed was very comfortable we had a great night's sleep
Stayed 3 nights in Oct 2023

6/10 Okay

Joanne

Travelled with family
Disliked: Cleanliness
Great location...room 18 was near the pool which we loved...the room looked like it hadn't had a deep clean since covid ..the exhaust fan in the bathroom had 5 years of dust on it and it didn't work ...stayed at better places for the sahe money
Stayed 1 night in Oct 2023

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

DONALD, Madora Bay

Liked: Cleanliness
Stayed 1 night in Jul 2023

4/10 Poor

Siong-Wah

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is very walkable for food and also into the city. Reception was very responsive. The downsides includes faulty TV, sofa with a broken back, bedroom door can't be closed because there is no door knob. Property is heavily graffitied, making it looked run down.

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit had everything we needed. The bed was very comfortable. Also location was great

8/10 Good

Jon

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2022

8/10 Good

Carole

Stayed 1 night in Oct 2022

8/10 Good

Brian

Travelled with family
Liked: Cleanliness
Great value
Reception was very helpful supplying additional pillows and bedding. Very quiet area with beautiful Hyde Park at the end of the street. Comfortable for the price. From our balcony we could view a very lovely garden that is well looked after. Did not swim (too cold) but swimming pool look very clean and welcoming.
Stayed 1 night in Sep 2022

10/10 Excellent

Md Sohel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Small but nice and functional apartment. Staff are very helpful, specially the caretaker lady and her entire family. Their promptness to fulfil guests' requests was remarkable! Easy parking and close proximity to CBD. Highly recommended.
Stayed 4 nights in Aug 2022

8/10 Good

Hilary

Liked: Cleanliness
Good value unit close to the city
Reception staff were excellent. The kitchen had very few cooking pots and no microwave dishes, there was only 1 pillow each , extra was requested but not delivered. A maintenance request was fixed very promptly, that was good. Nice place if you don't want to self cater. Plenty of space and balcony furniture,
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Small problem things could easily be fixed.
Location great, communication good.A few details have been missed, bath mat tea towel . Gas plug easily turned off by annoying kids and pool lights now shine directly into bed room.
Stayed 5 nights in Aug 2022

4/10 Poor

Norma

Disliked: Cleanliness, room comfort
Very budget with upmarket price
Very disappointed
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jun 2022

10/10 Excellent

Laura

Stayed 9 nights in Feb 2020

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness
Reception unavailable when needed
Stayed 2 nights in Jan 2022

8/10 Good

Norbert van

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean well presented, and had balcony. Bedding limited no extras pillows no hand towel bed quiet small. O.k. For shorter person.
Stayed 2 nights in Dec 2021

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated the apartment was spacious and comfortable. There was a private balcony, lift access, well-equipped kitchen and bright bathroom. Surprisingly quiet despite being located close to the city.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jun 2021

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, room comfort
Overnight stay in Perth
Very conveniently located for our Perth visit. Friendly reception, easy checkin. Nice pool.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Lack of restaurants open within walking distance
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of room and well located to airport
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location of the apartments. Right in the Northbridge hub. I didn't like the communication there i found it lacked in when i had booked i was checking late and was worried i would miss check in time as the office closes at 5pm and was calling at about 4ish to let them know and it was quite stressful not knowing if anybody would be there or not and what if no one was there i would have to find a new booking and I had no time to. Also the hotel polices and procedures should be made more clear especially on orbits so customers are aware and not surprised as I was right after check in and discovered the hotel policies on the coffee table. It certainly didn't match up and prices were different. The young friendly gentlemen at reception showed me they had a copy on the reception desk. When i had checked in the female receptionist didn't point out anything and I was shown this interesting piece of information highlighted. It was very off putting but in saying that the rooms were nice and clean, the apartments were quite modern, bathroom sink was too big for the bathroom and water would easy splash out everywhere. The rooms were comfortably air conditioned and well the garden feature is non existent its the hotel keeps personal garden and its nothing special or a feature.
Stayed 5 nights in Mar 2021
Response from Yala on 29 Mar 2021
Thank you so much for your detailed feedback and we will address the problems accordingly and it would be our pleasure to host you again, wish to see you soon:)

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
No face cloth provided, getting any makeup on the one and only towel provided gets you a $30 fee!! No hand towel ether. No soaps or shampoos only a pump soap on the wall that does nothing but foam a little drop which doesn’t get makeup off at all and as no face cloth nothing to help you get clean so you don’t get makeup on their cheap scratchy white towel. Only have 1 pillow each when asked for another I was told no. Only 1 towel each and asked for one extra as had to wash my hair was told there would be a fee. Ask for a late checkout was told 11am then have the caretaker banging excessively on the door around 10 telling me I have to get out. When I told her I was told I could have a late checkout of 11, she said they are too busy and I have to get out now!! 😡 When we checked out I was 5 minutes up the road when I received a text telling me they have tried to wash the towel and they can’t get the makeup off it so I will be charged. When I rang and asked how exactly they had time to wash and dry the towel within the 5 minutes I had left she back peddled a bit then said I am welcome to come back and take the towel home and try clean it myself. I explained I live 2 hours away and could she at least try wash the towel before telling me I have to pay!! 😡 This place honestly is the worst I have stayed in.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Didn't like the customer service at all, and the the pool gate was broken
Stayed 1 night in Feb 2021
Response from Yala on 29 Mar 2021
We are sorry to hear that you are not satisfied with the services we provided, we would try our best to improve our service standard to meet your expectation. Thanks for your information about the pool gate and it was fixed and the problem solved accordingly, we are looking forward to hosting you again

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property is in excellent condition. However, on the second day of my stay, another guest walked into my room using a keycard (there are no internal locks on the door).l was lsurprlsed & scared to someone openg the door & entering my room. Thankfully, it was a female who entered my room. The other guest & I proceeded to reception. The person on duty stated it was a computer error. Approximately two hours later, the same.member of staff presented to my room with a $6.00 bottle of wine ro apologise for the mix up. As it got dark I did not
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
This is a dismal place to stay. The property is dirty, the pool was dirty with broken glass at the bottom.Someone had been sick at the side of the pool and it was never cleaned up. The woman at reception was just plain mean and totally unhelpful. It is a health risk if you stay here.
Stayed 12 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property inside was modern looking, and had a good functioning kitchen, however, noise from the attendants above was very annoying. There is no soundproofing of people above, or outside of the room.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Property was in a great location. Staff were friendly and accommodated late check in. Undercover free parking onsite. Stayed in apartment 18 (Stand alone apartment) by the pool. The ceiling in the bathroom was falling down (which brought my attention to the ceiling fan needing a clean) and the shade sail attached to the building made load noises all night. Overall great location and would stay again.
Stayed 2 nights in Jan 2021

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 14 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean, had body wash dispenser in shower which is a great idea and much more environmentally friendly
Stayed 1 night in Oct 2020
Response from Yala on 4 Dec 2020
It was a pleasure serving you.I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon!

2/10 Terrible

Sarah, Perth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff are extremely unprofessional and tried to rob us money!
Stayed 1 night in Aug 2020
Response from Yala on 4 Dec 2020
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention

6/10 Okay

Arnold

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2020

8/10 Good

Samuel, Perth

Business traveller
Unfortunately I feel Bativa apartment show good rate but they take insignificant things off your bond - this has happened two times I have stayed there. Took $40 off bond as towel and bath mat were dirty. They should always completely wash these things for the next guest and there is no washing machine in the apartment so what are you suppose to do - not use the towels and bath mat!! This is completely unacceptable. The previous time I stayed there they try take bond off cause were dishes not washed - I went back and washed them and finally that time they gave bond back. I pay money to stay at this apartment and I am sure they use any excuse to take extra money off my bond that I pay when checking in. Can you please look into this
Stayed 6 nights in Aug 2020

2/10 Terrible

Teanna

Travelled with family
Worst & rudest receptionist/ caretaker!
Absolutley disappointing! THE WORST HOTEL EXPERIENCE IF MY LIFE! I’d rather spend a night with Clive Palmer then ever stay here again! From the start the receptionist was rude! 4 of us sitting around a table having some drinks playing board games we hear a knock on the door... the receptionist/ caretaker told us to stop moving the chairs because it’s too loud.. as she lives in the bottom floor apartment. in which I responded ‘so we shouldn’t use the chairs in the room that are provided because they are loud’ and she responded with yes. ‘So I guess we will just sit on the floor of the room we paid for then?’ In which she responded that’s better. And stood outside out door watching through the window for at least 5 minutes! I was super uncomfortable, as you can’t shut the blinds which I’m sure is against some sort of privacy law! She was rude and judgemental! The room itself is nice; we did not get any towels though which was lovely to find out at 2am! No wash cloth to wash the dishes that the care taker demanded was done before we left!
Stayed 1 night in Aug 2020

6/10 Okay

Dee, Australia

Travelled with family and small children
Liked: Cleanliness, amenities
Was nice and clean and staff were lovely. However had troublesome guests staying above who should have been evicted for their disgusting behaviour
Stayed 5 nights in Aug 2020

2/10 Terrible

Leigh, Perth

Business traveller
Disliked: Amenities
Absolutely not recommend at all it’s a scam place they pull all sort of crap out trying to hold deposit and are down rite rude conplain about a bit off dirt on a towel try to charge $20 dollars to replace ...advice look eles where as you will be very disappointed there
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Gavin, Wheatbelt

Business traveller
Liked: Cleanliness, amenities
Always welcoming. Always clean. Always great value for money. Thanks for the comfortable stay.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Too noisy
This place is too noisy, directly next to a major road. It should have noise protection windows like near airports. TV reception was bad too. Would never pay the full price for this apartment. Good neighbourhood
Stayed 1 night in Jul 2020