Front of property

Reviews of Adina Apartment Hotel Perth

4.5 out of 5
Adina Apartment Hotel Perth
33 Mounts Bay Road, GPS: 21 Mounts Bay Road, Perth, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1331 reviews" "
Rating 8 - Good. 515 out of 1331 reviews" "
Rating 6 - Okay. 121 out of 1331 reviews" "
Rating 4 - Poor. 39 out of 1331 reviews" "
Rating 2 - Terrible. 16 out of 1331 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Perfect small apartment with excellent facilities. Large fridge freezer, washer and dryer, oven. 10-15 min walk to Perth station. Reception looked after my bag after checkout, and there was a shower available to freshen up before leaving for my flight. Staff so friendly and helpful. Excellent place to stay and explore Perth.
Stayed 2 nights in Mar 2024
Response from Kirolos Gad on 29 Mar 2024
Dear Anthony, Let me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the hotel location and room Facilities are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Kirolos Gad Assistant Hotel Manager

10/10 Excellent

LihNan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good central location in CBD, opposite the convention centre. Convenient and easy access to eateries and river cruise jetty. Our one bedroom apartment is well appointed with modern amenities and comfortable bedding. Will recommend to any business or leisure travelles.
Stayed 2 nights in Mar 2024
Response from Kirolos Gad on 26 Mar 2024
Dear LihNan, Let me take this opportunity to thank you for choosing to stay at Adina Apartment Hotel Perth, and for taking the time to provide us with your feedback.Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way.Your comments regarding the hotel location and room conditions are a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Kirolos Gad Assistant Hotel Manager

8/10 Good

Lok Yu

Travelled with family
Liked: Cleanliness, property conditions & facilities
spacious
Stayed 2 nights in Mar 2024
Response from Adina Perth Team on 19 Mar 2024
Dear Lok YuThank you for taking the time to share your experiences of your recent visit to Adina apartment Hotel Perth. Your experience is very important to us, so with this in mind, please be assured thatYour comments regarding the room and overall score are delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests’ satisfaction.We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver dynamic experiences to all of our guests.Kind regards,Adina Perth Team

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny car park
Stayed 1 night in Mar 2024
Response from Adina Perth Team on 4 Mar 2024
Dear Clive,We greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities.  Thank you again for proving us your insights. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.

8/10 Good

Annette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Adina Perth Team on 4 Mar 2024
Dear Annette,Thank you for providing us your insights. They enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities.  We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.

10/10 Excellent

Nazmun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great all covered walkways which makes it easy to get into the city on hot days
Stayed 3 nights in Feb 2024
Response from Adina Perth Team on 4 Mar 2024
Dear Nazmun,We are delighted that you enjoyed our convenient location that suited to your needs. Thank you for choosing us and sharing your observations and comments. It was a pleasure to have you as our guest, and we look forward to seeing you soon.Warm Regards,Adina Perth Team.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at this hotel. It is very convenient for the CBD with friendly helpful staff who told us about the tree CAT buses in the city. An added benefit is the swimming pool which we used for a dip in the hot weather a couple of times. Works well for a visit to Perth and v convenient for the Convention Centre across the road.
Stayed 3 nights in Feb 2024
Response from Duty Manager on 4 Mar 2024
Dear Stephen,Thank you for taking the time to write such a fantastic review. It was lovely to welcome you both back, I’m so pleased you had such a wonderful time. I have shared your lovely review with the Adina team, its reviews like this inspire the team and make them feel so proud of what they deliver. We look forward to seeing you again.Warm Regards,SanketDuty Manager.

6/10 Okay

Vinny

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was alright until the checkout day. Two guys from the front desk lied in the front of my face about name change request on invoice. The Indian duty manager on night shift and An Luu were probably only people with integrity at this Aparthotel.
Stayed 23 nights in Dec 2023
Response from Adina Perth Team on 3 Feb 2024
Dear Vinny,We are glad to read you enjoyed the room and hotel facilities during your stay. However, we are terribly sorry to read about the check out experience you had on your checkout day. We would like to take this opportunity to thank you for bringing this to our attention as this is not the usual warm Adina experience that we pride ourselves with. Rest assured, your comments will be shared with our Front office team. We would love the opportunity to welcome you back again, if you would be willing to give us another chance to make your stay an exceptional one. Warm Regards, Adina Perth Team.

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Adina was very convenient to the transit system. Rooms were cleaned regularly and management was helpful.
Stayed 5 nights in Jan 2024
Response from Adina Perth Team on 2 Feb 2024
Dear Carole,So lovely to hear that our convenient location and our spacious rooms suited to your needs. It was a pleasure to have you as our guest, and we look forward to seeing you soon. Warm Regards, Adina Perth Team.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a good choice if you are staying in Perth. Centrally located it has a range of amenities. Please note only the one room apartments have laundry facilities but there is an excellent laundrette in West Perth. Helpful and friendly staff.
Stayed 3 nights in Jan 2024
Response from Adina Perth Team on 2 Feb 2024
Dear Stephen,I was so pleased to read that you had a comfortable and enjoyable stay with us and our convenient location suited to your needs. It was also delightful to read that our friendly and helpful team were able to make your stay a memorable one.Thank you for your insight on the launderettes location in West Perth. This will be helpful for other travelers who may wish to use such facility.Thank you again for the wonderful review and we hope to welcome you back soon. Warm Regards, Sanket Raul.

10/10 Excellent

mari

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, great amenities, neat and tidy.
Stayed 10 nights in Jan 2024
Response from Adina Perth Team on 25 Jan 2024
Dear Mari,Thank you for taking the time to write a review about your recent stay. It is great to hear that overall, you enjoyed your stay and you found our location fantastic and convenient to your needs.Thank you again for choosing to stay with us and we hope to welcome you back soon. Warm Regards, Team Adina Perth.

8/10 Good

YUKO

Disliked: Cleanliness
Stayed 7 nights in Dec 2023
Response from Adina Perth Team on 10 Jan 2024
Dear YUKO,We greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities.  Thank you again for proving us your insights. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Safe and easily walkable with plenty of transportation options nearby.
Stayed 2 nights in Dec 2023
Response from Adina Perth Team on 4 Jan 2024
Dear John, Thank you so much for taking time to share you feedback. It is great to hear that overall, you enjoyed your stay and you found our location fantastic and suitable for your needs.It was a pleasure to have you as our guest, and we look forward to seeing you soon. Warm Regards, Adina Perth Team.

8/10 Good

Paul

Travelled with partner
Great location. Easy access to the CBD and surrounding suburbs. Main reception parking was limited and someone had blocked the driveway causing a delay to our entry. The main (paid) carpark was very small but adequate and was $30 a night (not mentioned in the initial booking detail anywhere) and the exit was not automated instead each time a push on the intercom was required. A tad antiquated for 2023. Room was a decent size/layout but the bathroom was tired/old and the vanity doors were slightly damaged, otherwise satisfactory. We had to request another frying pan as the one in the room had a damaged surface - was replaced straight away with no issues. Staff including the manager on duty were polite and very helpful. Overall a good stay and would return again. Thank you.
Stayed 3 nights in Dec 2023
Response from Adina Perth Team on 29 Dec 2023
Dear Paul,Thank you for taking the time to write a review about your recent stay. It is great to note that you found our location convenient to your needs. However, we are sorry that there were some aspects of your stay that could have been better and we hope to have a chance to change your impression next time you visit. Thank you again for your feedback and we hope to welcome you back soon. Kind Regards, Adina Team Perth.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with facilities for longer stays.
Stayed 1 night in Dec 2023
Response from Adina Perth Team on 28 Dec 2023
Dear Chris, Thank you for your feedback.We look forward to welcoming you back again soon. Warm Regards,Adina Perth Team

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
We were very happy with our room and the service provided by friendly, professional staff. The pool area needs upgrade - broken tiles on spa floor and most tiles on back wall are missing. Pool deck needs refreshing too.
Stayed 3 nights in Dec 2023
Response from Adina Perth Team on 28 Dec 2023
Dear Louise, We are glad to read you enjoyed your stay with us and your kind words for the team. Thank you for your comments regarding the upgrade of the pool area, we will definitely be sharing your comments with the relevant department for their review. We hope to welcome you again in the future.Warm Regards, Adina Perth Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Adina Perth Team on 25 Dec 2023
Dear Anonymous,Thank you for taking the time to write us a review and to score us a perfect 10/10, what an encouragement for us! Thank you again for the feedback and we hope to welcome you back soon. Warm Regards, Adina Perth Team.

4/10 Poor

Glenn

Stayed 1 night in Dec 2023
Response from Adina Perth Team on 22 Dec 2023
Dear Glenn,Thank you for taking the time to write a review about your recent stay. We greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities.  We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.

8/10 Good

Elyse, Wagin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
actually have mini bar and 24 room service
Stayed 1 night in Dec 2023
Response from Duty Manager on 7 Dec 2023
Hi Elyse,Your four stars tells me that overall you found your stay to you liking, for which we are very pleased. Your comments for room service have been passed on to the restaurant owners for their consideration.Once again thank you for your feedback and we look forward to welcoming you back soon. Warm Regards, Sanket Raul.Duty Manager.

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2023
Response from Adina Perth Team on 23 Nov 2023
Dear Jennifer,Thank you for taking the time to write and share a review about your recent stay on Hotels.com. We appreciate your positive review, which tells us that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we look forward to seeing you soon. Warm Regards, Adina Perth Team.

10/10 Excellent

Sanae

Stayed 4 nights in Nov 2023
Response from Adina Perth Team on 7 Dec 2023
Dear Sanae,Thank you for taking the time to write us a review and to score us 5 out of 5, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations.Thanks again for the lovely feedback and we look forward to welcoming you soon.Warm Regards,Team Adina Perth.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Adina Perth Team on 30 Oct 2023
Dear Guest, Thank you for your review.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very friendly, efficient staff. Well worth a stay if you want to be close the city and river.
Stayed 1 night in Oct 2023
Response from Adina Perth Team on 30 Oct 2023
Dear Glenn, Thank you for your feedback and lovely words about Adina Perth and the team. We look forward to welcoming you back again.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, room comfort
Comfortable and great location for PCEC
The Adina is a really nice apart-hotel handily located for the Perth Convention and Exhibition Centre. I was fortunate enough to get a large top floor room which was really nice and had plenty of space. It had a large balcony along the length of the suite, with a view to the PCEC directly across the carpark. The Metro bar adjacent on the ground floor was great for lunch, dinner or drinks but for breakfast I found walking across the pedestrian bridges behind Adina towards St George's Terrace gave plenty of options.
Stayed 3 nights in Oct 2023
Response from Adina Perth Team on 20 Oct 2023
Dear Simon,Thank you for expressing your wonderful views about your recent stay at Adina Perth. We are delighted that you enjoyed our convenient location and that our comfortable hotel rooms suited your needs. We hope to have the pleasure of welcoming you back very soon. Warm Regards, Adina Perth Team.

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2023
Response from Adina Perth Team on 30 Oct 2023
Dear Wendy, Thank you for your feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and easy walking distance to city
Stayed 10 nights in Sep 2023
Response from Adina Perth Team on 8 Oct 2023
Dear Daniel,We are very pleased to read positive ratings for our facilities, which tells us that you enjoyed your stay. Thank you for staying with us and we look forward to welcoming you back on your future visits. Warm Regards,Team Adina.

4/10 Poor

Simone

Travelled with partner
AC unit does not work and blows hot air so makes sleeping at night very difficult. Reception staff extremely rude.
Stayed 5 nights in Sep 2023
Response from Adina Perth Team on 12 Oct 2023
Thank you for your valued review. Please accept our sincere apologies that we were not able to meet your expectations on your recent stay. We pride ourselves on providing a friendly and welcoming service, and it was extremely disappointing to note your feedback regarding our Front Desk staff. We will ensure your comments are shared with our Front Office team. We hope to have the opportunity to welcome you back in the near future for a more positive experience.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Chose an updated room.
Not all rooms in the hotel are updated. I moved rooms twice, before settling-in: I chose the first room allocated as the second room was not updated, dark and didn't feel clean. The first room didn't have the view I wanted - though listed in their description; however, I was told they don't list the room view.
Stayed 2 nights in Jun 2023
Response from Duty Manager on 12 Oct 2023
Dear Guest, It was sad to read about the experience you had during check in. We do apologies for the experience regarding the room move. As mentioned by our colleagues, we do not list the room on our websites. Should you have a preferred view, please submit a request with our team and we would be more than happy to look into it for your next stay with us. Thank you Warm Regards, Adina Perth Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great for business trip
Great set up and facilities in the room. Reasonably short and simple walk to the main streets and shops. Absolutely brilliant place to stay if you're attending a conference at the Convention Centre just adjacent. Gym and pool facilities also great, although air conditioner in the gym could have been a bit cooler!
Stayed 7 nights in Sep 2023
Response from Duty Manager on 17 Sept 2023
Dear Anonymous,This was so wonderful to read, it really put a smile on my face! Thank you so much for your complimentary words, it sounds like you had a wonderful time. It was a pleasure to have you as our guest, and we look forward to seeing you soon.Kind Regards,Sanket Raul.Duty Manager.

10/10 Excellent

lorraine

Stayed 2 nights in Sep 2023
Response from Adina Perth Team on 17 Sept 2023
Dear Lorraine,Thank you for taking the time to write us a review and to score us a Perfect 10, what an encouragement for us! We hope to have the pleasure of welcoming you back very soon.Warm Regards,Team Adina Perth.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff and amenities were very good. The room we stayed 131 on the floor was noisy all night from a motor, or fan that did not stop, not a very good night's sleep.
Stayed 1 night in Sep 2023
Response from Duty Manager on 10 Sept 2023
Dear James,It is great to hear that you enjoyed your stay overall and that our team took good care of you; however, I am sorry for any noise issue you experienced during your stay . We hope to have the pleasure of welcoming you back very soon. Kind Regards,Sanket Raul,Duty Manager.

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was an ok apartment. In our room, the air conditioner didn't work, and the oven wasn't working properly either.
Stayed 4 nights in Sep 2023
Response from Adina Perth Team on 10 Sept 2023
Dear Stuart,Thank you very much for your review of your recent stay at our hotel. Your feedback is valuable to us, as we strive to improve with each and every stay. We hope to have another opportunity to be of your service in future.Warm Regards,Team Adina Perth.

10/10 Excellent

Kfir

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Adina Perth Team on 6 Aug 2023
Dear Kfir,Thank you for choosing Adina Apartment Hotel Perth. We appreciate your fantastic feedback and will share it with the team. We look forward to welcoming you back again soon. Warm Regards,Team Adina Perth.

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities
Great location and friendly staff who were very helpful.
Stayed 1 night in Jul 2023
Response from Adina Perth Team on 3 Aug 2023
Hi Dean,Thank you for taking the time to share your experience with us. I am happy to hear that our staff we're very accomodating and the location was suitable to your liking.We look forward to the pleasure of welcoming you back soon.kind regards,Team Adina Convention Centre

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Not great!
We were going to stay for 5 night. 1st night with late arrival the aircon was not working. I complained the next day 4 times and i had a letter from maintenance that said was fix. (Was not fixed)! Then the manager said the place was full and could not be moved. Seems they expected for a 5 star hotel that it was appropriate. No offer of a fan or anything to help specifically with managers evolved.
Stayed 5 nights in Jul 2023
Response from Duty Manager on 17 Sept 2023
Dear Anonymous,Thank you for your valued review. Please accept my sincere apologies that we were not able to meet your expectations on your recent stay.Your feedback has been acknowledged and shared with the relevant team managers. I hope we will have the opportunity to welcome you back again in the future.Kind Regards,Sanket Raul.Duty Manager.

6/10 Okay

George

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Location to Perth Convention Centre
Stayed 4 nights in Jul 2023
Response from Adina Perth Team on 28 July 2023
Dear George,Thank you for taking the time to review your stay at Adina Apartment Hotel Perth.It was great to note that you enjoyed your stay with us and our convenient location suited to your conference needs at the Perth Convention Centre.It was a pleasure to have you as our guest, and we look forward to seeing you soon.Warm Regards,Adina Perth Team.

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Close to convention Centre and City
Stayed 6 nights in Jun 2023
Response from Adina Perth Team on 22 June 2023
Dear Jeffrey,It is great to hear that overall, you enjoyed your stay and you found our location convenient. Thank you for sharing your thoughts and we look forward to welcoming you back soon. Kind Regards,Team Adina Perth.

10/10 Excellent

odette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, would happily stary there again. Close to transport and a short walk to all the sites. Great room and the best pillows!
Stayed 6 nights in Jun 2023
Response from Adina Perth Team on 22 June 2023
Dear Odette,Thank you for the lovely review. We are delighted that you enjoyed our convenient location and that our comfortable hotel rooms and amenities suited your needs.It was a pleasure to have you as our guest, and we look forward to seeing you soon.Warm Regards,Team Adina Perth.

4/10 Poor

Kylie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed. What was advertised on the site was not what we experienced. It said there was a laundry, there isn’t supposedly. If you wanted bathroom supplies you had to go and ask at the front desk. We were expected to do this dishes which is fine, but no plug. Had to have exhaust fan on to use toaster, there was no exhaust fan. I definitely would not stay there again.
Stayed 3 nights in Apr 2023
Response from Adina Perth Team on 9 June 2023
Dear Kylie,Thank you for taking time to write your review.We are sorry to hear about your disappointing experience during your recent stay. We strive to provide our guests with a comfortable and enjoyable stay, however, on this occassion, we fell short of your expectations.Regarding the laundry facilities, we apologize for any confusion caused by the discrepancy between the information on the third party booking website on which made the booking and the actual amenities available. We appreciate you bringing this to our attention, and we will pass on the information to the website with accurate information.We also understand your concerns about the bathroom supplies, and the absence of a plug. We appreciate your feedback and will address these issues with the relevant departments. We apologize for any inconvenience caused and hope to have the opportunity to make it right in the future.Warm Regards,Team Adina Perth.

8/10 Good

Verena

Stayed 4 nights in Mar 2023
Response from Adina Perth Team on 8 Apr 2023
Dear Verena,Thank you for taking the time to write a review about your recent stay.It is great to hear that overall, you enjoyed your stay, and highly appreciate your positive feedback.We look forward to welcoming you back soon.Warm Regards,Adina Perth Team.

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn't like was the operation of the air condition system. I could not alter the temperature. As I was only there for one night I didn't make a fuss as the property was very comfortable all round.
Stayed 1 night in Mar 2023
Response from Adina Perth Team on 11 Mar 2023
Dear Gordon,Thank you for taking the time to write a review about your recent stay.It is great to hear that overall, you enjoyed your stay and you found our location convenient.However, our sincere apologies for the air-conditioning issues you've experienced during your stay. Your comments have been acknowledged and sent to the relevant department for their review.We hope to have the pleasure of welcoming you back very soon.Warm Regards,Team Adina Perth.

8/10 Good

Louise, Kellyville

Travelled with partner
Liked: Cleanliness
Good sized rooms with kitchen and laundry. Pool looked like it was mid renovation. Staff were helpful and friendly. Walk to shops downtown.
Stayed 4 nights in Feb 2023
Response from Adina Perth Team on 5 Mar 2023
Dear Louise,Thank you for taking the time to write a review about your recent stay. It is great to hear that overall, you enjoyed your stay and you found our location convenient and our rooms comfortable.As for the pool, we are pleased to inform you that our pool and spa will be undergoing some much needed maintenance and will be temporarily closed from May - June this year. We hope to see you back later in the year, so that you can enjoy the newly renovated pool and spa.Once again thank you for taking the time to review us on Expedia and we look forward to your next visit.Warm Regards,Adina Perth Team.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good central location for city centre, transport and Kings Park. Clean roomy apartment.
Stayed 2 nights in Feb 2023
Response from Adina Perth Team on 26 Feb 2023
Dear Michael,Thank you for taking the time to write us a review and to score us Perfect 5, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. We are pleased to know that you found our location convenient and our rooms comfortable.Once again thank you for taking the time to review us on Expedia and we look forward to your next visit.Warm Regards,Adina Perth Team.

4/10 Poor

p

Business traveller
Liked: Cleanliness
Disliked: Room comfort
So So
+ Large room and generally comfortable + Close to CBD - Water pressure/shower hopeless at peak hours - Two lifts only - long waits particular when one out of service - Key cards used for access everywhere but generally takes several attempts to get them working - Rooms facing Mounts Bay Road have noise from bus port - Advertised to have free on site parking - that is not the case it cost $35/d but generally not even available
Stayed 16 nights in Jan 2023
Response from Adina Perth Team on 16 Feb 2023
Dear P,Thank you for taking the time to write a review about your recent stay.We are delighted to know that you enjoyed our convenient location and that our comfortable hotel rooms suited to your needs.Our sincere apologies for the lift issues you experienced during your stay. Unfortunately we had an unexpected breakage of parts in one of the lifts and had to shut it down.In regards to the parking on site, we have limited bays and once filled, we provide information about other options around the city. If you could please provide us with a copy or screenshot of the advertisement which mentioned the free parking, it would be helpful for us to investigate it on our end in order to correct such miscommunication. Our parking is priced at 30/ night and is chargeable for all guests.Thank you again for your feedback and we hope to welcome you back very soon.Warm Regards, Adina Perth Team.

8/10 Good

Joanne

Stayed 3 nights in Feb 2023
Response from Adina Perth Team on 9 Mar 2023
Dear Joanne,Thank you for taking the time to write a review about your recent stay.It is great to hear that overall, you enjoyed your stay, and highly appreciate your positive feedback.We look forward to welcoming you back soon.Warm Regards,Adina Perth Team.

6/10 Okay

Onno

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Nice and quiet. Room could be cleaner.
Stayed 1 night in Jan 2023
Response from Adina Perth Team on 2 Feb 2023
Dear Onno,Thank you for taking the time to write a review about your recent stay. We are delighted to know that you enjoyed our nice and quite, convenient location.Your comments about room cleanliness has been acknowledged and shared with the housekeeping team.We hope to have the opportunity to welcome you back again in the near future.Warm Regards,Team Adina.

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Excellent location and safe. Excellent customer service and restaurant very good
Response from Adina Perth Team on 15 Jan 2023
Dear Pamela,Thank you for taking the time to write us a review and to score us Perfect 5, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. We are pleased to know that you found our location convenient and the restaurant to your liking.Once again thank you for taking the time to review us on Expedia and we look forward to your next visit.Warm Regards,Adina Perth Team.

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location and excellent hotel apartments. Will definitely return.
Response from Adina Perth Team on 17 Jan 2023
Dear Pamela,Thank you for taking the time to write us a review and to score us a Perfect 5 , what an encouragement for us!We are delighted to know that you enjoyed our convenient location and that our comfortable hotel rooms suited to your needs.We hope to have the pleasure of welcoming you back very soon.Warm regards,Adina Perth Team

10/10 Excellent

Natalia

Response from Adina Perth Team on 23 Nov 2023
Dear Natalia,Thanks very much for your five-star positive review! We are pleased to read that you had a comfortable and enjoyable stay with us and our convenient location suited to your needs.Thank you again for your feedback and we hope to welcome you back soon. Warm Regards, Adina Perth Team.

10/10 Excellent

Judy

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2022
Response from Adina Perth Team on 17 Jan 2023
Dear Judy,Thank you for taking the time to write a review and scoring us a perfect 10. We hope to have the pleasure to welcome you back soon.Warm Regards,Adina Perth Team