Reception

Reviews of Criterion Hotel Perth

3.5 out of 5
Criterion Hotel Perth
560 Hay Street, Perth, WA

Reviews

7.0

Good

Rating 10 - Excellent. 180 out of 1007 reviews" "
Rating 8 - Good. 381 out of 1007 reviews" "
Rating 6 - Okay. 262 out of 1007 reviews" "
Rating 4 - Poor. 114 out of 1007 reviews" "
Rating 2 - Terrible. 70 out of 1007 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
What you'd expect from a 3 star hotel that is reasonably priced.
Stayed 1 night in Mar 2024

8/10 Good

Cheryl and Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything. Could walk to the shops, what’s, train station and buses.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very old, need renos.
Stayed 2 nights in Feb 2024

8/10 Good

Renata, Exmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Look forward to the restaurant re opening.
Stayed 2 nights in Jan 2024

8/10 Good

Steven

The Criterion has seen better days and is in need of renovation, but you can't beat the location and cost.
Stayed 10 nights in Jan 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good value lovely staff very safe and a great location
Stayed 2 nights in Feb 2024

8/10 Good

Renata, Exmouth

Liked: Cleanliness
Disliked: Amenities
Location was perfect. Unfortunately the restaurant was not in service due to renovations However many restaurants around the city centre. Room was clean and great for my requirement. I will book again to stay. Regards Renata Miller
Stayed 1 night in Jan 2024

10/10 Excellent

Siriako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and friendly staff
Stayed 4 nights in Jan 2024

4/10 Poor

Omi

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Zoe

Stayed 6 nights in Dec 2023

8/10 Good

Taralee

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will stay again👍
Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 4 nights in Dec 2023

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ngoc

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not good value for money .
Stayed 1 night in Dec 2023

10/10 Excellent

JANINE

Stayed 1 night in Dec 2023

2/10 Terrible

Vicki

Travelled with partner
Disliked: Amenities
What a disgrace this hotel was. I’m surprised it passes any health inspections. Feel like you’re going to fall through floorboards in foyer! The smell throughout the place was revolting. Smells like rising damp & rot. My deposit was 2x the amount I paid for the room for 1 night.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Cheap in a good location.
Dated hotel. Needs referb stayed in a newly decorated room which was okay. Needs new bathrooms installing and ironing facilities adding
Stayed 1 night in Nov 2023

10/10 Excellent

ORANUCH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Located in walkable distance from city center, train and bus station. - My room is better than in the picture. - Supermarket with great value food is located next to hotel, very convenient. - Budget hotel with all needed facilities including hair dryer and hot water. - Staffs are nice and very helpful. - Be careful if you walk back to hotel at night, there are some homeless people near the hotel. Look around and try to stay to the main road.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elyse, Wagin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
nice place, clean quiet room for the price
Stayed 1 night in Nov 2023

10/10 Excellent

ORANUCH

Stayed 3 nights in Nov 2023

4/10 Poor

David

Business traveller
Disliked: Property conditions & facilities
Pros- good location during the day a bit unsafe at night. Close to loads of cafes and dining. Paid parking only. Cheap for the location. Cons- Small room, hard lumpy bed, 1 blanket, tiny bathroom
Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Business traveller
Liked: Amenities
Superb location, clean and very polite staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aaron

Happy.
Stayed 3 nights in Nov 2023

4/10 Poor

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the hotel was not as advertised. Restaurant and Bar closed, no house keeping on weekends, shower curtains in rooms not screens as per the photos. The management were rude and unable to help with any issues. The rooms were smelly and old and there were stains on the carpet.
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness
Friendly helpful staff, pity no where to park a 4wd.
Stayed 1 night in Oct 2023

2/10 Terrible

Hussein

Stayed 11 nights in Oct 2023

6/10 Okay

Parvinder jit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
This hotel is close to Hays Mall so easy access to dining options and attractions to visit. The hotel is 1920's age so some of the property is old and needs some attention. The staff were very obliging and friendly. The rooms were basic and in reasonable condition given the age of the place.
Stayed 1 night in Oct 2023

6/10 Okay

Melanie

Travelled with partner
Disliked: Staff & service
I’m hoping the place is up for a renovation soon. Great location
Stayed 2 nights in Oct 2023

10/10 Excellent

George

Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff, always an enjoyable stay.
Stayed 5 nights in Aug 2023

4/10 Poor

Stella

Travelled with family
Disliked: Staff & service, amenities
Was not happy with our stay at this property will not be staying here during our future stays in Perth.
Stayed 1 night in Oct 2023

6/10 Okay

Keith

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Helpfull staff. Cleaning of room very efficient and between advertised times. Limited utensils in the room. Small room and noisy between 6am and 9pm due to hotel fans or air con unit (not room aircon)
Stayed 4 nights in Oct 2023

6/10 Okay

Nea

Liked: Cleanliness, staff & service
I always stay here when ever visiting Perth. Close to shops, public transport and staff are very friendly. I recommend the Criterion to my friends always.
Stayed 2 nights in Sep 2023

6/10 Okay

Ava

Travelled with group
Liked: Cleanliness, staff & service
The stay was pretty good, had to time the showers so wouldn’t be burned but otherwise was alright
Stayed 2 nights in Oct 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Vinka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nguyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

6/10 Okay

Maryline

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Pierce

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2023

6/10 Okay

Thamsanqa

Liked: Cleanliness, staff & service
Not enough blankets during cold nights
Stayed 5 nights in Aug 2023

6/10 Okay

Milena

The cleaner took my garbage bags thinking they were yours
Stayed 4 nights in Aug 2023

8/10 Good

Winnie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and close to the main street of shops as well as public transportation. Hotel room is clean but not too new, it's good if you are planning to spend most of your time outdoors sightseeing and returning to the room for the night to rest. It's quite safe as well since the main entrance can only be opened with the room keycards provided to hotel guests.
Stayed 2 nights in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service
Not sure why I paid so much more for the third night, will not be recommending this site to my fellow travellers. Hope you are not over seas.
Stayed 1 night in Aug 2023

8/10 Good

Raelene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean. The linen was white and clean. The bathroom was clean. Price and location v good. A bit of a musky smell in the foyer. But not too bad.
Stayed 1 night in Aug 2023