Ratings based on 2,169 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 1 Apr. 2020
Comment from Hotel Management
4 Apr. 2020 by Nainesh, Hotel Management
Dear Guest, We are grateful that you have given us such a positive response and appreciate the time it has taken you to complete this survey. Thank you for staying with us at the PARKROYAL PARRAMATTA, we are glad that you had an enjoyable stay and look forward to welcoming you back to our hotel in the near future. Kind Regards, Nainesh Patel Assistant Front Office Manager
4 out of 5
by A verified traveller from ydney

Posted 7 Mar. 2020
Really clean and comfortable room. Great location.
Comment from Hotel Management
9 Mar. 2020 by Michael, Hotel Management
Dear MJ, Thank you for taking the time to complete this survey and for scoring our service and amenities so highly. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL PARRAMATTA was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one. Kind Regards, Michael Donelan Assistant Manager
5 out of 5
by A verified traveller

Posted 3 Mar. 2020
Amazing property and friendly staff, we will def be back again!
Comment from Hotel Management
4 Mar. 2020 by Nainesh, Hotel Management
Dear Percy, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team. We look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Front office Manager
3 out of 5
by A verified traveller

Posted 27 Feb. 2020 on Hotels
Comment from Hotel Management
28 Feb. 2020 by Michael, Hotel Management
Dear Deborah, Thank you for completing this survey. The feedback you have provided helps us to develop the services and amenities we have to offer and as such it is greatly appreciated. We hope to welcome you back to the PARKROYAL PARRAMATTA again in the near future. Kind Regards, Michael Donelan Assistant Manager
1 out of 5
by A verified traveller

Posted 24 Feb. 2020 on Hotels
Comment from Hotel Management
28 Feb. 2020 by Michael, Hotel Management
Dear Katie, We appreciate you taking the time to complete this review. It is unfortunate to see that your stay was not as enjoyable as it should have been. We go to great efforts to ensure our guests experience the best our hotel has to offer; however, it appears that we have not provided you with the same standard so many of our guests have grown fond of. Should you wish to stay with us again in the future, we would welcome the opportunity of delivering the standard of service we at the PARKROYAL PARRAMATTA consistently deliver to our guests. Your feedback is important to us and we thank you once again for completing the survey. Kind Regards, Michael Donelan Assistant Manager
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 24 Feb. 2020 on Hotels
4 out of 5
by A verified traveller from Canberra

Posted 23 Feb. 2020 on Lastminute
The gym was well equipped. The breakfast buffet was great
Comment from Hotel Management
24 Feb. 2020 by Nainesh, Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team. We look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Front office Manager
4 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Hotels
Comment from Hotel Management
24 Feb. 2020 by Nainesh, Hotel Management
Dear Rachel, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team. We look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Front office Manager
4 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Wotif
So close to restaurants. Room clean and comfortable.
Comment from Hotel Management
24 Feb. 2020 by Nainesh, Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team. We look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Front office Manager
2 out of 5
by A verified traveller

Posted 20 Feb. 2020
Comment from Hotel Management
22 Feb. 2020 by Michael, Hotel Management
Dear Guest, Thank you for completing this survey. The feedback you have provided helps us to develop the services and amenities we have to offer and as such it is greatly appreciated. We hope to welcome you back to the PARKROYAL PARRAMATTA again in the near future. Kind Regards, Michael Donelan Assistant Manager