Ratings based on 2,025 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Canberra

Posted 08/09/2019
I love the proximity to everything in parramatta it’s with in walking distance to great food and the football stadium
Comment from Hotel Management
10/09/2019 by Hans Joachim - Rooms Division Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback, I am glad to hear that you enjoyed your time at the PARKROYAL Parramatta. The team and I look forward to welcoming you back very soon. Kind Regards, Hans Joachim - Rooms Division Manager
4 out of 5
by A verified traveller

Posted 08/09/2019
Didnt like that we booked for 2 adults and a 14 year old child but on arrival were informed that we would have to pay for a roll away bed. I did appreciate that they reduced the price of the bed but dont think you should have to pay at all when you already booked for 3.
Comment from Hotel Management
10/09/2019 by Hans Joachim - Rooms Division Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback, I am sorry that your were not informed about the additions when booking , I am glad we were able to rectify the issues. The team and I look forward to welcoming you back to the PARKROYAL Parramatta very soon. Kind Regards, Hans Joachim - Rooms Division Manager
5 out of 5
by A verified traveller

Posted 06/09/2019
Comment from Hotel Management
10/09/2019 by Hans Joachim - Rooms Division Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback, I am glad to hear that you enjoyed your time at the PARKROYAL Parramatta. The team and I look forward to welcoming you back very soon. Kind Regards, Hans Joachim - Rooms Division Manager
5 out of 5
by A verified traveller

Posted 25/08/2019
It’s nice to stay at for the night and close to restaurant!
Comment from Hotel Management
28/08/2019 by Nainesh, Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team and I look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Manager
5 out of 5
by A verified traveller

Posted 22/08/2019
Very clean and modern hotel with friendly service staff.
Comment from Hotel Management
23/08/2019 by Nainesh, Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team and I look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Manager
5 out of 5
by A verified traveller from Central Tablelands

Posted 18/08/2019
This property just feels homely, friendly staff, beautiful breakfast and great rooms!
Comment from Hotel Management
20/08/2019 by Hans Joachim – Rooms Division Manager , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback, we are glad you enjoyed your time at the PARKROYAL Parramatta. The team and I look forward to welcoming you back in the near future. Kind regards, Hans Joachim – Rooms Division Manager
5 out of 5
by A verified traveller

Posted 12/08/2019
Comment from Hotel Management
13/08/2019 by Hans Joachim - Rooms Division Manager , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta. Kind Regards, Hans Joachim Rooms Division Manager
3 out of 5
by A verified traveller

Posted 12/08/2019
The price of food and what you got for it was terrible $30 for a small piece of steak and no sides but if you wanted some you had to pay extra for them
Comment from Hotel Management
13/08/2019 by Hans Joachim - Rooms Division Manager , Hotel Management
Dear Guest, Thank you for taking the time to review the hotel, we do source high grade quality cuts of meat hence the price. The team and I look forward to welcoming you back very soon. Kind Regards, Hans Joachim - Rooms Division Manager
4 out of 5
by A verified traveller

Posted 11/08/2019
Comment from Hotel Management
13/08/2019 by Hans Joachim - Rooms Division Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta. Kind Regards, Hans Joachim Rooms Division Manager
5 out of 5
by A verified traveller

Posted 06/08/2019
Close to shops food everything .park car n walk around..
Comment from Hotel Management
09/08/2019 by Nainesh, Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team and I look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Manager