Serves lunch, dinner and brunch

Reviews of pentahotel Paris Charles de Gaulle Airport

4 out of 5
pentahotel Paris Charles de Gaulle Airport
12 Allée du Verger, Roissy-en-France, Val-d'Oise

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 741 reviews" "
Rating 8 - Good. 242 out of 741 reviews" "
Rating 6 - Okay. 75 out of 741 reviews" "
Rating 4 - Poor. 23 out of 741 reviews" "
Rating 2 - Terrible. 25 out of 741 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GUIOMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay in this hotel. Staff very friendly, and room very spacious and comfortable. Highly recommend.
Stayed 1 night in Mar 2024
Response from The Penta Team / L’équipe Penta on 5 Apr 2024
Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a room for the overnight stay in Paris. It’s a nice hotel.
Stayed 1 night in Mar 2024
Response from The Penta Team / L’équipe Penta on 26 Mar 2024
Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique hotel.
Stayed 1 night in Mar 2024
Response from The Penta Team / L’équipe Penta on 19 Mar 2024
Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

sheriff

Stayed 1 night in Mar 2024
Response from The Penta Team / L’équipe Penta on 5 Apr 2024
Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Mark, baton rouge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool place that’s not a boring airport hotel. I still give it a 5 despite: no airport shuttle (but that apparently was for other hotels) and the listing shows a room with pinball (not there anymore). Rooms were cool, free pay tv (video on demand) was very very cool and staff was nice.
Stayed 1 night in Mar 2024
Response from The Penta Team / L’équipe Penta on 4 Mar 2024
Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Gia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and very close to the airport!
Stayed 1 night in Jan 2024
Response from The Penta Team / L’équipe Penta on 16 Feb 2024
Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

6/10 Okay

dennis

Travelled with partner
Liked: Staff & service
Convenient to airport and not noisy from the air traffic. Decent dinner and breakfast there. Room was dingy, dirty carpets and the hallways had a very bad odour ( body odour) which we figured out was from the housekeepers. Very odd and very bad! We had a euro 16 taxi from the airport, which was good. ( the hotel has a shuttle service but only for a few hours per day ). I asked the hotel to call us a taxi back to the airport and the cost was euro 35, which is too high for a 7 minute ride.
Stayed 1 night in Feb 2024
Response from The Penta Team / L’équipe Penta on 15 Feb 2024
Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Penta Team / L’équipe Penta on 12 Feb 2024
Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Jacquelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from The Penta Team / L’équipe Penta on 6 Feb 2024
Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice gym and they offer transport to CDG.
Stayed 1 night in Jan 2024
Response from The Penta Team / L’équipe Penta on 5 Feb 2024
Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

10/10 Excellent

Alexeis

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2023
Response from The Penta Team / L’équipe Penta on 1 Feb 2024
Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

6/10 Okay

Sean, Indianapolis

Liked: Staff & service
Disliked: Amenities
Limited shuttle service cost me $30€ each way to and from the airport. That would’ve factored into where I stayed. I arrived at night and the hotel is dark and not well marked. My “first floor” room actually required an elevator ride. The king size bed was two twins not completely pushed together and also had separate bedding. Nothing in the room as far as helpful information. For the cost of the room for one night I expected more. A chain hotel may just be more what I prefer. This was more thematic and geared towards a younger crowd. Gave me more of a hostel feel than luxury hotel.
Stayed 1 night in Jan 2024
Response from The Penta Team / L’équipe Penta on 24 Jan 2024
Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Penta Team / L’équipe Penta on 16 Jan 2024
Cher Pierre,Nous sommes très heureux d'apprendre que vous avez passé un bon et confortable séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,The Penta Team / L’équipe Penta

10/10 Excellent

SJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, cool airport hotel
We loved the vibe and staff in the bar. Our only complaint was that we only had one pillow each
Stayed 1 night in Dec 2023
Response from The Penta Team / L’équipe Penta on 4 Jan 2024
Dear Guest,Thank you for your kind review.We're thrilled to hear that you enjoyed the unique vibe and the service provided by our team at the bar. It's wonderful to know that our efforts to create a cool and welcoming atmosphere are appreciated by our guests. Regarding the pillows, we do offer the option to request extra pillows at reception, with various options available to suit different preferences. We regret to hear that this was not perfectly communicated to you, and we'll make sure to remind our team to inform our guests about this amenity.We look forward to welcoming you back. Best regards,The Penta Team / L’équipe Penta

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Dec 2023
Response from The Penta Team / L’équipe Penta on 4 Jan 2024
Dear Connor,Thank you for this positive review.We're delighted to hear that you found our hotel to be a nice place to stay and appreciated the impeccable cleanliness, the condition of our facilities, and the service provided by our team. It's wonderful to know that our efforts to ensure the comfort and satisfaction of our guests are noticed. However, I notice your room amenities rating was slightly lower, and while the review doesn't specify the issue, please rest assured we are dedicated to providing a complete and enjoyable experience for all our guests.We look forward to seeing you again soon, Kind regards,The Penta Team / L’équipe Penta

10/10 Excellent

Brototy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book a hotel near airport due to last minutes cancellation. Had a good night sleep, great restaurant, clean rooms and a friendly staff.
Stayed 1 night in Dec 2023
Response from The Penta Team / L’équipe Penta on 22 Dec 2023
Dear Brototy,Thank you for taking the time to share your positive feedback.We're thrilled to hear that you had a good night's sleep and enjoyed our restaurant's offerings. It's wonderful that you found our rooms to be clean and our staff friendly - we strive to create a welcoming atmosphere for all our guests. Your positive feedback on our room amenities reaffirms our commitment to providing comfortable and well-appointed accommodations.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Cynthia, Carcavelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lively atmosphere in public spaces, but nicely quiet around rooms. Bus stop right out fron with easy access to Paris. Breakfast very good! Great value all around!
Stayed 2 nights in Dec 2023
Response from The Penta Team / L’équipe Penta on 19 Dec 2023
Dear Cynthia,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our rooms quiet and the hotel well located for easy access to public transport.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Penta Team / L’équipe Penta on 19 Dec 2023
Dear Kerry,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For weary traveler. Good rooms, excellent housekeeping, REAL FOOD in the restaurant, great coffee, no hassles. All at a reasonable price.
Stayed 5 nights in Nov 2023
Response from The Penta Team / L’équipe Penta on 19 Nov 2023
Dear Thomas,Thank you for this positive feedback.We're delighted to hear that the comfort and cleanliness of our rooms met your expectations, and that you enjoyed the authentic dining options and premium coffee in our restaurant. It's also great to know that our services facilitated a hassle-free stay at a value you appreciated. Your kind words are a testament to our team's dedication to providing a welcoming and enjoyable experience for all our guests. We're committed to maintaining the high standards you experienced and hope to continue exceeding our guests' expectations.We look forward to welcoming you back. Best regardsThe Penta Team / L’équipe Penta

10/10 Excellent

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean.
Stayed 1 night in Nov 2023
Response from The Penta Team / L’équipe Penta on 14 Nov 2023
Dear Brigitte,Thank you for such a positive review of your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

8/10 Good

KULASINGAM

Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 29 Oct 2023
Dear Singa,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Kind regards,The Penta Team / L’équipe Penta

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The good, the bad and the ugly
The bar and restaurant area were very nice, the best thing about the hotel. They publicized free shuttle service to the airport, only one ride at 9:00 am if your flight left in the afternoon then you have to sit at the airport 5 or 6 hours. People should be advised only one transfer for the whole day, who wants to sit at the airport for 6 hours on their last day in Paris. Also the rooms were ok it look like at one time maybe they were nice but now they are dirty, the carpet and walls look disgusting.
Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 29 Oct 2023
Dear Guest, Thank you so much for your positive feedback.We are glad to hear that you enjoyed our bar and restaurant area, as we strive to create a welcoming and comfortable atmosphere for our guests.We apologize for any inconvenience caused by the limited shuttle service to the airport. Our shuttle service operates at scheduled times and on request, and we understand that this may not always align with our guests' flight schedules. We will take your feedback into consideration for future improvements. Regarding the cleanliness of the rooms, we assure you that we maintain high standards of cleanliness and will address your concerns with our housekeeping team to ensure a better experience for our future guests.We hope to welcome you back on another occasion.Kindest regards,The Penta Team / L’équipe Penta

10/10 Excellent

Joanne

Very reasonable rate fir clean, well-equipped room. Fun lobby bar and hanging out area. Great location near airport.
Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 20 Oct 2023
Dear Joanne,Thank you for positively reviewing your stay.We are thrilled to hear that you found our rooms clean and well-equipped, and that you enjoyed our fun lobby bar and hangout area. Our location near the airport is indeed convenient for travelers, and we're glad it worked well for you.We appreciate your kind words and look forward to welcoming you back in the future.We hope that you will return on another occasion. Best wishes,The Penta Team / L’équipe Penta

4/10 Poor

Kyra

Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 8 Nov 2023
Dear Kyra,Thank you for your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 16 Oct 2023
Dear Jane,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Kind regards,The Penta Team / L’équipe Penta

6/10 Okay

Patricia, Cary

Travelled with partner
It was your average low cost airport hotel. It was run down and in need of an overhaul. The carpeting in our room and hallway was nasty. There were stains in our room. Our room was a good size but I didn’t want to sit on the furniture. The best part was the on-site restaurant and the courtyard.
Stayed 1 night in Sep 2023
Response from The Penta Team / L’équipe Penta on 16 Oct 2023
Dear Patricia,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed our on-site restaurant and the courtyard. Our team takes pride in providing a welcoming atmosphere for our guests to relax and unwind.We apologize for any inconvenience you experienced during your stay, particularly regarding the room's carpet and cleanliness. We assure you that our housekeeping team works diligently to maintain a high standard of cleanliness in all our rooms. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our services. We hope that you will give us another opportunity to provide you with a better experience in the future.We look forward to welcoming you back,All the best.The Penta Team / L’équipe Penta

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to CDG with stylish and lively bar and restaurant. Room was modern and clean. Lovely outdoor space to relax and friendly staff. Note the airport shuttle only operates limited hours
Stayed 1 night in Oct 2023
Response from The Penta Team on 12 Oct 2023
Dear Antoinette,We thank you for sharing this feedback with us.We are delighted to know that you had an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but fine!
Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 29 Oct 2023
Dear Timothy, Thank you very much for this kind review of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

8/10 Good

James

Stayed 1 night in Oct 2023
Response from The Penta Team on 12 Oct 2023
Dear James,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Penta Team on 12 Oct 2023
Dear Jerry,We thank you for sharing this feedback with us.We are delighted to know that you had an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Penta Team on 12 Oct 2023
Dear Nancy,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is a mixed bag. The bed was great, as was the breakfast! Close to the airport, which is nice if you're traveling, but that also means you need a taxi to go anywhere else for anything social (dinner, shopping, etc.). The property itself, in some places, is a little run down. The front receptiin area/bar is nice. I think they're marketing the place as a "destination location", which is fine if you're traveling with a group, but unnecessary if it's just one or two travellers. They put us in one of their handicap accessible rooms. The door to the bathroom is of the barn door style, making it noisy to open and close. Not good when you're trying to not wake your partner. The hall door jamb had been damaged by an apparent forced entry, then repaired, but not well, such that the door made a terrible metal-on-metal scraping sound every time it opened. The exercise facility in the basement has a good selection of equipment but is not well lit. Also, the motion detectors in that room, as well as the hallway outside, do not work well, forcing you to feel around in the dark to find them. Would I stay here again? Yes, but only if the price was right.
Stayed 1 night in Oct 2023
Response from The Penta Team / L’équipe Penta on 16 Oct 2023
Dear Steven,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed the comfortable bed and our delicious breakfast. Our proximity to the airport is indeed convenient for travelers, and we appreciate your understanding regarding the need for a taxi to access other social activities.We apologize for any inconvenience you experienced during your stay, such as the noise from the bathroom door and the hall door. We will address these issues with our maintenance team to ensure a better experience for future guests. We also appreciate your feedback on the lighting in the exercise facility and will look into improving it. Our hotel aims to cater to a variety of guests, including groups and solo travelers, and we are continuously working on enhancing our facilities and services.We hope to have the pleasure of seeing you in the near future. Many thanks,The Penta Team / L’équipe Penta

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Penta Team on 10 Oct 2023
Dear Sarah,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Best wishes,

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It can be a bit loud due to nearby airport, especially if planes take off late during night.
Stayed 2 nights in Oct 2023
Response from The Penta Team on 12 Oct 2023
Dear Branislav,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.However, we regret to hear that you found it a bit loud due to planes taking off late during the night. We will take your feedback into consideration for future improvements.Best wishes,

10/10 Excellent

Farouk

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Sep 2023
Response from The Penta Team on 10 Oct 2023
Dear Farouk,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Best wishes,

8/10 Good

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay near the airport all the amenities a decent restaurant and bar.
Stayed 1 night in Sep 2023
Response from Pierre on 29 Sept 2023
Thank you veruy much .Hope to see you again The Penta team

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Staff & service
Food at dinner was cold! Seemed to not have enough staff!
Stayed 1 night in Sep 2023
Response from Pierre on 29 Sept 2023
Dear Paula,Sorry for that , hope you mentionned it.Hope that you enjoyed your stay regardless.The Penta team

10/10 Excellent

NANCY, Avondale Estates

Stayed 1 night in Sep 2023
Response from The Penta Team on 12 Oct 2023
Dear Nancy,We thank you for sharing this feedback with us.We are delighted to know that you had an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

10/10 Excellent

albigence

Stayed 5 nights in Sep 2023
Response from Pierre on 29 Sept 2023
Thank you very much.Hope to see you again.The Penta Team.

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Pierre on 29 Sept 2023
Thank you very much

6/10 Okay

Allan

Disliked: Amenities
Pretty average. Uninterested staff. Room was ok, but not particularly clean.
Stayed 1 night in Sep 2023
Response from Pierre on 29 Sept 2023
We are very sorry that you didn t enjoyed your stay with us.The Penta Team

10/10 Excellent

Chengting

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfy
The staff were very nice and catering, would stay again
Stayed 4 nights in Sep 2023
Response from Pierre on 29 Sept 2023
Thank you very much.Hope to see you soon.the Penta Team.

8/10 Good

Foluke Jennifer

Disliked: Staff & service
It was surprisingly nice especially for the price and the fact that it is in Paris. Quiet place, beautiful quiet surroundings. The front desk staff weren’t too nice though, especially since I was obviously a tourist who didn’t know a lot about the area or language.
Stayed 2 nights in Sep 2023
Response from The Penta Team on 10 Oct 2023
Dear Jennifer,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.However, we regret to hear that you were not satisfied with the friendliness of our staff. It is in Pentahotel's spirit to warmly welcome our customers and make your stay the most pleasant possible.We hope to welcome you back on future occasions.Best wishes,

6/10 Okay

Raeesa, England

Disliked: Cleanliness, property conditions & facilities
very average, not very helpful staff, not clean, limited breakfast options, limited facilities.
Stayed 3 nights in Sep 2023
Response from Pierre on 29 Sept 2023
Dear Raeesa,We are sorry that you didn t enoyed your stay.Best regards.The Penta Team

10/10 Excellent

Barbara L.

Stayed 1 night in Sep 2023
Response from The Penta Team on 10 Oct 2023
Dear Barbara,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Kind regards,

8/10 Good

hillorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! Perfect stay ahead of flying out of CDG
Stayed 1 night in Sep 2023
Response from Pierre on 29 Sept 2023
Thank you very much for your nice comment.Hope to see you again.The Penta Team

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Pierre on 31 Aug 2023
merci beaucoup pour cette note a bientotL'équipe Penta

10/10 Excellent

stefanos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very comfortable Le and hassle free stay. Only issue is lack of airport transfers on the weekend.
Stayed 1 night in Aug 2023
Response from Pierre on 7 Aug 2023
Thank you for taking the time to write a comment.We are happy that you enjoyed your stay.The penta Team

10/10 Excellent

habib

Stayed 1 night in Jul 2023
Response from Pierre on 22 Aug 2023
Merci beaucoup pour cette belle note

10/10 Excellent

habib

Stayed 1 night in Jul 2023
Response from Pierre on 18 Aug 2023
Merci Beaucoup HabibL'équipe Penta.