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Reviews of Hôtel Picardy

2 out of 5
Hôtel Picardy
9 rue de Dunkerque, Paris

Reviews

5.6
Rating 10 - Excellent. 93 out of 917 reviews" "
Rating 8 - Good. 183 out of 917 reviews" "
Rating 6 - Okay. 230 out of 917 reviews" "
Rating 4 - Poor. 180 out of 917 reviews" "
Rating 2 - Terrible. 231 out of 917 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosy,clean and comfortable,hotel.Great location for the Gare du Nord,whether arriving on Eurostar or from an airport. Nice helpful staff.Good breakfast.Nice to come back to the room after a day of sightseeing.
Stayed 3 nights in Nov 2023

4/10 Poor

Jorge Eduardo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lo unico bueno es la cercania con la estación gare du nort. Fue una experiencia mala. Eso de que hay ratas en paris.... bueno, nos salio una en la habitación! Todo un show!, terrible. El desayuno, terrible. Lo habian dejado de poner, y solo improvisaron pan duro, con un solo croissan y lo que habia en la maquina de cafe. El staff, amable... pero poco podian hacer con lo que tenian. No vuelvo.
Stayed 8 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was basic but clean and friendly. Really good location as well
Stayed 2 nights in Oct 2023

10/10 Excellent

Owen

Stayed 1 night in Oct 2023

6/10 Okay

Sterling

Travelled with family
Liked: Staff & service
Disliked: Amenities
It's convenient and cheap for a reason. The room, bed, and shower were fine. Breakfast was terrible. I didn't know what the meal was supposed to be. The croissants were burnt and the fruit salad looked tired.
Stayed 1 night in Oct 2023

8/10 Good

VINOD

Liked: Staff & service
Centrally located. Restaurant too conjusted
Stayed 2 nights in Sep 2023

6/10 Okay

Tahar

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t dare show up before 3pm
We arrived extremely early, we went to the hotel who obviously told us there’s no rooms ready which of course was fine with us but when asked if we can leave our bags in the hotel because we had 2 Buisness meetings they told us NO, they actually had the cheek to tell us to go back to the eurostar station and pay for our bags to be kept there we had to go to 2 meetings with our bags which was inconvenient especially as our stay was only for 1 night and we paid £ 89 considering we left the room at 4.15am. We stayed in many hotels in Paris and never nobody treated us the way the 2 day men receptionists did, we asked very politely but got arrogance out of them. We checked in at around 11pm and my god the night receptionist was very very nice, Picardy hotel needs this kind of staff the whole day, this hotel is so convenient being just across Eurostar, pity the day staff are not fit for purpose but we will stay again bearing in mind not to ask to leave our luggage and not show up before 3 pm as they do so well to remind people. Other than that we had a good 4 hours sleep. Thanks again to the lovely night staff who speaks English very well and was so pleasant.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good location and price. But too warm on a hot day.
Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Property is what I expected cost wise around a train station. Don’t think your staying at the ritz.
Stayed 1 night in Sep 2023

6/10 Okay

Sienna

Travelled with partner
Disliked: Amenities
You get what you pay for, it is not the hotel fault that it is very loud outside but they could amend the faulty light switch in the room we stayed as as we arrived late and only one small light was working in the room and it was hard to see anything. No aircon at all. They could also potentially look into having a luggage storage for early arrivals or late leavers as we had to pay extra to store our bags at the train station until we could check in. That being said fifty quid for a basic room is what you get.
Stayed 1 night in Sep 2023

2/10 Terrible

Abdul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One gets what one pays for! Due to Hotel Picardy being adjacent to Gare du Nord, i chose this particular hotel. Because it was inexpensive relative to other nearby hotels, I understood that I would be staying somewhere 'downmarket' - but for three nights, I was very happy to put up with it! The hotel is clean and tidy, but my room was extremely tiny, with very limited facilities -as I expected! The concierge was utterly unhelpful and I had to come to the aid of an American couple because the staff were simply unwilling to help them! I did not expect much - and I received very little! If you want a cheap, clean hotel, then this will suffice - if, however, you desire those little extras that can be important to some people, I suggest that you look elsewhere! Clean hotel - shame about the service!
Stayed 3 nights in Jul 2023

2/10 Terrible

lesley

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the big bucket of cigarette butts
Stayed 4 nights in Jul 2023

4/10 Poor

Kenton

Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2023

8/10 Good

Olivier

Liked: Cleanliness
Stayed 1 night in Jun 2023

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is ok - could do with a refresh of the decor. Very convenient for public transport. Limited seating area in the breakfast room. The area around Gare du Nord is littered with gangs of men trying to flog contraband cigarettes and a strong smell of urine - not a very pleasant area.
Stayed 2 nights in Jun 2023

4/10 Poor

Thomas

Disliked: Room comfort
The hotel is spectacular for its location, however, the fact that they have NO AIR Conditioning and that it is across from the Gare Du Nord means that the noise levels are impossible. I probably will never stay there again.
Stayed 2 nights in Jun 2023

2/10 Terrible

Guillermo

Stayed 1 night in Jun 2023

8/10 Good

MR H J

Liked: Cleanliness, staff & service, room comfort
Great location
Hotel staff were very friendly and helpful. Perfect location opposite Gare du Nord and a metro line 4 station on its doorstep. Room was small but clean and comfortable. Breakfast room was too small and unappetising.
Stayed 4 nights in Jun 2023

2/10 Terrible

Guillermo

Stayed 1 night in Jun 2023

8/10 Good

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I felt very welcome by the staff. The room was very clean and basically had all that I needed, at a reasonable price. Merci beaucoup!
Stayed 2 nights in Jun 2023

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

Sukhbir

Stayed 2 nights in May 2023

2/10 Terrible

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Awful customer service
Was visiting Paris with friends. Upon arrival even though i stressed when booking we needed seperate beds we found our room had obly a double bed. We were offered a different room which was much appreciated but once we were settled in our new room we discovered that the toilet did not work. We do not like to complain but when we raised this issue with reception we were greeted with a very rude response. The problem was never rectified which contributed to a less than perfect stay.
Stayed 2 nights in May 2023

6/10 Okay

Bridget

Travelled with family
Disliked: Property conditions & facilities, room comfort
ok if you just want somewhere to sleep
Good location near the train station. Simple room, ok if looking for something to just sleep. Outdated bathroom and decor. Got a triple and the third bed as more converted sofa. Overall ok if you just want to sleep but when we had rain on the bank holiday was concerned we’d need to spend time at the hotel as there isn’t much in terms of comfort.
Stayed 3 nights in Apr 2023

4/10 Poor

Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope I will never have to come back
Stayed 4 nights in Apr 2023

10/10 Excellent

sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Excellent travel connections though a bit noisy due to area. well priced. Good, plentiful breakfast. Room cleaned daily. No cold water in basin in bathroom!! A great inexpensive hotel for a short break.
Stayed 3 nights in Apr 2023

6/10 Okay

Alvin

Travelled with partner
Disliked: Cleanliness
The hotel is right across the train station and good local restaurants prices are fair.The bad side is housekeeping didn’t make our rooms until 5pm and we were there 2weeks and never got cleaned sheets.you get what you pay for I guess. We will definitely come back to Paris but not this hotel we will pay more for better service.I did like that we had hot water and some breakfast items.
Stayed 14 nights in Apr 2023

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want cheap, you will get it here
Looked at cheap accommodation to reduce costs as normally go three stars. Was very disappointed but agreed my fault. Will not make that mistake again.
Stayed 1 night in Apr 2023

4/10 Poor

Lukasz

Travelled with family and small children
Disliked: Staff & service
Only reason we booked it was that it was close to the train station. I was very disappointed that even though we booked for three people, they said we only booked for two and we were charge for the extra person.
Stayed 1 night in Apr 2023

10/10 Excellent

mohamed, brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel with great location
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

2/10 Terrible

Zak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad in the room, sink broken, the key to the room not working good.staff has bad manner and service ( probably the owner)
Stayed 1 night in Feb 2023

4/10 Poor

Adam

Stayed 1 night in Feb 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff they made an effort to remember who I was

2/10 Terrible

Cindy

Stayed 1 night in Dec 2022

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location right next to Gard du Nord was great for us as we were on a late Eurostar. The price was good for a room with an en suite bathroom. The room and bathroom were clean, good bed with fresh, white linen. The shower worked consistently. However the decor looked dated and the corridors were dark and off putting. The bathroom was very small - I'm an average size lady and it was just OK. It was fine for one night before moving on but I wouldn't want to spend a longer stay there.
Stayed 1 night in Dec 2022

2/10 Terrible

nizam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Vesna

Travelled with family
Stayed 6 nights in Sep 2022

8/10 Good

Juan Jose Bonilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, the only bad thing I have is that even if you rent a single bed they don’t let you have any visitors for a couple hours.
Stayed 3 nights in Oct 2022

8/10 Good

Filadelfo

Stayed 3 nights in Sep 2022

2/10 Terrible

Anna

Stayed 4 nights in Sep 2022

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff member on desk was awesome. Hotel was bad. So so old and dated. Felt unclean. Curtains fell off the wall when I tried to close them
Stayed 1 night in Jul 2022

10/10 Excellent

Jose Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is super well located in front of la Gare du Nord. Rooms are clean and the staff is very friendly. They have an elevator (unusual for many hotels in Europe), and they try really hard to give the best customer service.
Stayed 3 nights in Jul 2022

2/10 Terrible

HIROYUKI

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Personal service are especially bad. Front desk staff are very a bad attitude. No amenities. No clean.
Stayed 1 night in Jul 2022

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

8/10 Good

Marijoy

Stayed 1 night in Jul 2022

6/10 Okay

TING NAM

Stayed 4 nights in Jun 2022