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Reviews of Hôtel Habituel

4 out of 5
Hôtel Habituel
168 rue du Faubourg Saint Denis, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 381 reviews" "
Rating 8 - Good. 157 out of 381 reviews" "
Rating 6 - Okay. 44 out of 381 reviews" "
Rating 4 - Poor. 18 out of 381 reviews" "
Rating 2 - Terrible. 10 out of 381 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily stay here again. Quiet, clean, comfy beds, friendly staff, close to metro and Gare du Nore.
Stayed 3 nights in Apr 2024
Response from Hans on 19 Apr 2024
Dear Ian, We are happy that you had a good stay with us. We can't wait to see you again.

10/10 Excellent

Isabel

Travelled with partner
wonderful hotel, very clean and staff very friendly. very convenient for who is arriving by train to the city. breakfast in my opinion a bit overpriced. the area around the train station feels a bit unsafe in the night, although there is a lot of police on the streets in the area. it didn’t stop us arriving late in the night to the hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Business traveller
Liked: Room comfort
The Room was a little dated. Compared to photos. Could do with a lick of paint and dusting
Stayed 3 nights in Jan 2024

6/10 Okay

siddharth

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Nadia on 6 Dec 2023
Bonjour ,Merci d'avoir pris le temps de nous noter .Bien cordialement ,

6/10 Okay

Jon

Travelled with partner
Proximity to Gare du Nord. Cleanliness was good.
Stayed 1 night in Oct 2023
Response from Sandrine on 24 Oct 2023
Dear guest, thank you for your comment and the rating given to your stay. We're glad to read that you enjoy your stay. We hope to see you soon at Hotel HABITUEL, it's now your parisian home. Warmest regards from Paris, Regards,

4/10 Poor

Richard, Arlington

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Sandrine on 24 Oct 2023
Dear guest, thank you for your comment and rating of your stay at the Hotel HABITUEL. We are sorry to read that you did not thoroughly enjoy your stay. Greetings,

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient, just steps away from Gare du Nord. Very impressed with room size. Much bigger than the usual Paris accomodations.
Stayed 1 night in Oct 2023
Response from Nadia on 31 Oct 2023
Dear Heather ,Thank you for taking the time to share your comments about your recent stay with us. We're glad to read that you enjoyed it.We hope to welcome you again soon.Warmest regards,

10/10 Excellent

Edwin, Lafayette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 1 night in Sep 2023
Response from SANDRINE on 3 Oct 2023
Thank you for taking the time to leave us a comment about your stay. Looking forward to welcoming you again, Kind regards,

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cozy
Conveniently located near Gare du Nord--highly recommend if you have an early train to catch. Despite facing a busy road, our room was quiet. Cozy, lots of shelf space, elevator. Would stay here again.
Stayed 1 night in Sep 2023
Response from Sandrine on 28 Sept 2023
Thanks you so much for your nice review.Looking forward to welcoming you again,Warmest regards from Paris,

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Good size rooms. Friendly staff
Stayed 1 night in Sep 2023
Response from SANDRINE on 3 Oct 2023
Thank you for taking the time to leave us a comment about your stay.Looking forward to welcoming you again, Kind regards,

10/10 Excellent

Marianne

Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city break accommodation
Friendly, clean, simple accommodation in a great location.
Stayed 3 nights in Jul 2023

4/10 Poor

Merv

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worth to classify as 2 stars problems in every part of it Not worth the money we psid It’s too expensive comparing to what it provides
Stayed 3 nights in Jul 2023

6/10 Okay

Susan

Disliked: Cleanliness, property conditions & facilities
This is not a 4 star property as in reviews. No security lock on door, no safe in room. Bannister is very wobbly. The toilet in the lobby reeked. On the positive, the ac worked but you had to rearrange the curtains. The elevator worked but is tiny. It’s one block to the Gare du Nord.
Stayed 1 night in Jul 2023

10/10 Excellent

Olufemi

Nice stay
Stayed 1 night in Jul 2023
Response from Sandrine on 13 July 2023
Dear guest,Thanks for your nice review.Looking forward the pleasure to welcoming you again,Warmest regards from Paris

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the colorful, interesting, lively neighborhood. The staff was extremely friendly and helpful, graciously making cups of delicious coffee. The hotel felt like a safe oasis. The bed was very comfortable and there were lots of soft, fluffy pillows.
Stayed 2 nights in Jun 2023
Response from Sandrine on 17 July 2023
Thanks for your nice review.Warmest regards from Paris,

2/10 Terrible

ABDALLAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 2 nights in Jun 2023

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very close to the train station so if you have a lot of luggage like we did, you don’t have to go far. The staff was very helpful and friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Francois

Stayed 1 night in Jun 2023

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was really nice and the staff amazing and helpful. The location is great close to train station and metro, only thing is there is alot of homeless and shady men hanging around the area and you have to go thru them to get to station. Hotel was great for what we needed.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base near Gare du Nord
perfect base 2 min walk from Gare du Nord. Very comfortable beds!
Stayed 3 nights in Jun 2023

10/10 Excellent

Tristan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with great comfy beds
Stayed 2 nights in Jun 2023

8/10 Good

Deborah

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is right across the street from the train station which was exactly what we needed. The amount of time we spent in the room was minimal as we were up early and out late trying to cram in all things Paris, so served our purposes well at a price point that allowed us to do a few extra things. Hotel was full both nights we were there. The rooms we had was sparse, but functional. There is no fridge or coffee pot. The staff was very friendly and helpful, we felt welcomed and cared for during our stay. We did not take breakfast at the hotel because--Paris. I was concerned about making it back to the hotel safely at night, but we had no issues. There are a lot of young men hanging around during the day, and several homeless around the station, but we never felt in danger. There is an open urinal area in the street next to the station on the walk from the hotel and the smell is overpowering--but that isn't affiliated with the hotel.
Stayed 2 nights in Jun 2023
Response from Sandrine on 22 June 2023
Dear Deborah,Thank you for taking the time to share your experience at Habituel Hotel.It is always very important for us to have the follow-up of our customers in order to be able to give you the best.I hope to have the pleasure to welcoming you for your next trip in our beautiful city.Sincerely yours,

4/10 Poor

Marcia, Miami

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly but the room had an awful smell like sewage and it was hard for me to sleep. I got in so late and was leaving very early in the morning so I didn’t make a fuss. But I would not stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick, Houston

Travelled with family
Walkable to Gares Est and Nord. Great helpful, friendly front desk staff. Rooms small but very comfortable, clean and great A/C during hot summer.
Stayed 1 night in Jun 2023

8/10 Good

Bethan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Sandrine on 13 June 2023
Dear Sir, Dear Madam, Thanks your for your nice note. I'm glas seeing you had a pleasant time.Sincerely yours,

10/10 Excellent

Richard

Travelled with pets
Liked: Staff & service, property conditions & facilities
Yes very njcd Reagrds, Henry
Stayed 1 night in Jun 2023
Response from Sandrine on 13 June 2023
Dear Richard,Thanks you for your review.I'm glad you had a pleasant time in the HOTEL HABITUEL.Warmest regards,

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Sandrine on 12 June 2023
Cher client, je prends bonne note de votre note et au vu de cette dernière, suis navrée que nous ne vous ayons pas donné entière satisfaction.Cordialement,

10/10 Excellent

Israel

Stayed 1 night in May 2023
Response from CHARAF on 4 June 2023
Bonjour , Merci pour votre note.Au plaisir de vous accueillir prochainement à l’hôtel HABITUEL.Cordialement,

10/10 Excellent

Arne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paris hotel with personality. A real French experience. The cappuccinos are great. The rooms are small but great.
Stayed 1 night in May 2023
Response from CHARAF on 4 June 2023
Bonjour , Merci pour votre note.Au plaisir de vous accueillir prochainement à l’hôtel HABITUEL.Cordialement,

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from sandrine on 1 June 2023
Bonjour , Merci pour votre note.Au plaisir de vous accueillir prochainement à l’hôtel HABITUEL.Cordialement,

8/10 Good

Oscar

Stayed 1 night in May 2023

8/10 Good

Valerie

Stayed 2 nights in May 2023
Response from Sandrine on 13 June 2023
Chère Valérie,Merci pour votre note.Au plaisir de vous accueillir pour un prochain séjour parisien.Cordialement,

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Gem
Was a great experience! Right next to train station, good size room, friendly helpful staff. Neil was fabulous. Overall i hade a really good stay there!
Stayed 3 nights in May 2023
Response from Sandrine on 23 May 2023
Dear Kaylene, Thanks you sharing with us such a nice review about our hôtel. Looking forward the pleasure to welcoming next time,Sincerely yours,

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been good to have an in room kettle and fridge. The safe was a positive.
Stayed 3 nights in May 2023
Response from Sandrine on 23 May 2023
Dear Margaret, Thank you for taking the time to leave us a message about the Hôtel Habituel.It is a pleasure to know that you were satisfied.I take note of your suggestion and pass on the information to our owner.Sincerely yours,

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spot close to transportation. Staff were incredibly helpful and kind. Great for the English speaking traveller, if you are worried about your French speaking skills. We loved calling this place home for our stay. 2min walk to the main station. Thank you Hotel Habituel for being a great place to land after our journey. We will be back again!
Stayed 2 nights in May 2023
Response from Sandrine on 16 May 2023
Dear guest, Thanks you for sharing your comment on Hotel Habituel.The satisfaction of our customer is our number one priority.Looking forward to seeing you again on your next stay in Paris.Warmest regards,

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place.
Lovely stay with my teenage son. Extremely warm and friendly greeting from man on reception in the evening. Room clean and comfortable. Very convenient location for Gare Du Nord. Would recommend.
Stayed 2 nights in Apr 2023
Response from Elodie Hotel Habituel on 25 Apr 2023
Hello Ms. Claire, All the team of the Habituel hotel thanks you for this so nice feedback :)! We look forward to seeing you again soon. Have a nice day. Sincerely,Elodie

10/10 Excellent

T B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice boutique hotel, no complain. Recommended
Stayed 1 night in Apr 2023
Response from Elodie Hotel Habituel on 23 Apr 2023
Hello, The whole team and I would like to thank you for this nice feedback! We look forward to seeing you again soon. Have a nice day. Sincerely, Elodie

10/10 Excellent

Jason Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable and clean, really helpful reception
Stayed 2 nights in Apr 2023
Response from Elodie Hotel Habituel on 23 Apr 2023
Hello, The whole team and I would like to thank you for this nice feedback! We look forward to seeing you again soon. Have a nice day. Sincerely, Elodie

10/10 Excellent

Julia

Stayed 2 nights in Mar 2023
Response from Elodie Hotel Habituel on 23 Apr 2023
Bonjour Madame Julia, Toute l'équipe et moi même vous remercions pour ce si joli retour. Au plaisir de pouvoir vous revoir parmi nous bientôt, une agréable journée à vous. Sincèrement, Elodie

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to the Eurostar station, the staff was extremely friendly and helpful.
Stayed 3 nights in Mar 2023
Response from Elodie Hotel Habituel on 23 Apr 2023
Hello Mrs Beverley, The whole team and I would like to thank you for your kind feedback We look forward to seeing you again soon, and wish you a wonderful day. Sincerely, Elodie

6/10 Okay

Ian

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
A stay of two halves. Had booked for two twin rooms, got two double rooms (one of which could have been made up as a twin but wasn't). Both rather basic and old fashioned (no cupboard/drawers for instance). The one at the back of hotel was quiet, had shutters, comfortable bed and was fine. The other was on a busy street without shutters so noisy and smelled nasty due to a badly sealed drain in the shower area. Breakfast was scant (a pastry and hunk of baguette) and they wouldn't provide glasses of water for the children. As a last minute stop off point prior to catching a train at Gare du Nord it served but wouldn't book it again. (Also not the hotel's fault but Expedia listed this under hotels with connecting rooms, it clearly didn't have any of those.)
Response from Kelly on 21 Feb 2023
Dear Sir, Thank you for taking the time to provide us with an opinion. The hotel wanted to offer you this sincere apology for the problems encountered during your stay. You have a 24/7 reception service to answer all your requests immediately. We have taken note of all your comments that will be escalated to management. We hope to offer you a better welcome during your next in Paris. Best Regards,

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Kelly on 20 Feb 2023
Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous y laisser un avis suite à votre séjour à l'hôtel. Au grand plaisir de vous accueillir à nouveau. Bien Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to public transit
Good location near train stations and food options, friendly service and comfortable rooms. Allowed us to drop our luggage off early before check in, which was nice. Would have liked a security lock on the inside of the door as a solo traveler. Free breakfast was bread and coffee/juice - good enough, but nothing substantial.
Stayed 2 nights in Jan 2023
Response from Kelly Front Desk on 1 Feb 2023
Dear Sir,We thank you for taking your time to leave us a notice concerning your stay. Happy to know that all these well unfold during the stay and regarding the breakfast he is in full renovation this explains why we offer it to all our guests. We look forward to welcoming you during your next stay. Best Regards

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable
Night staff were very friendly, helpful and kind. Comfortable clean beds, clean room although the toilet and shower units were bit smelly. Flooring was ckean but it needs changing. Breakfast was ok, limited to only coffee and few croissants with butter and jam, no other selection. Could have options with fruits, yoghurt, ham, cheese. They could definitely improve it by the price we pay for a night.
Stayed 3 nights in Dec 2022
Response from Kelly Front Desk on 1 Feb 2023
Dear Madam,We thank you for taking your time to leave us a notice following your stay. We would like to sincerely apologize for the inconvenience encountered during your stay. We have taken note of your comments regarding the breakfast service this service being under renovation this explains why breakfast is included. We look forward to welcoming you very soon. Best Regards

4/10 Poor

Eli

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is convenient to the train station and the metro. The hotel has been renovated recently and *looks* appealing. The negatives: * the rooms are not set up for 2 adults to share. There is a door to the toilet closet. There is not a door to the shower / sink area - so be prepared to be shower in front of any roommates. * The rooms are NOT soundproofed. We heard the elevator and people in the hallway all night long. * minor hardware issues with the room, the doorknob to the toilet was broken and not fixed, the manager had to come and fix the thermostat (room was very cold), and the windows did not want to stay closed. * there is only 1 room key, and the manager required you to drop it off at the front desk every time you left. (Old school and annoying - again, not friendly to 2 adults sharing a room.)
Response from Kelly Front Desk on 1 Feb 2023
Dear Sir,Thank you for taking the time to provide us with an opinion.We would like to offer you our sincere apologies following the disagrement meet during your stay. We have taken note of your comments which will contribute to the future development of the hotel. We look forward to welcoming you soon. Best Regards,

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Response from Kelly Front Desk on 1 Feb 2023
Dear Sir, We thank you for taking your time to leave us a notice following your stay. We would like to sincerely apologize for the inconvenience encountered during your stay. We look forward to welcoming you very soon. Best Regards,