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Reviews of Campanile le Bourget Airport

4 out of 5
Campanile le Bourget Airport
Zone Aéroportuaire, 69, Avenue de l'Europe, Bonneuil-en-France, Val-d'Oise

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 173 reviews" "
Rating 8 - Good. 75 out of 173 reviews" "
Rating 6 - Okay. 23 out of 173 reviews" "
Rating 4 - Poor. 5 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Allison

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from n on 3 Sept 2023
Bonjour Allison ,

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Front Desk on 15 June 2023
Bonjour, Nous vous remercions pour l'avis que vous avez laissé pour notre établissement.Nous espérons que vous avez passé un agréable séjour.Au plaisir de vous revoir .Cordialement ,

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was an amazing ! The breakfast was also great
Stayed 1 night in Apr 2023
Response from Front Desk on 2 May 2023
Good Morning Dear Sir or Madam , Thanks for your amazing comment .We hope seeing you again for another wonderful stay .Best regards

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from La Reception on 27 Oct 2022
Bonjour, Nous vous remercions pour commentaire.Cordialement ,

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and amenities.
Stayed 1 night in Jun 2022
Response from Reception on 27 Oct 2022
Hello ,Thanks for your comment .Regards.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Not helpful staff. Ordered twin room got double. Told they cannot change. No towels water or coffee after first night
Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly.
Convenient airport hotel. Welcoming bar (open H24), Yousef at the front desk really rocks. Always a pleasure to go there.
Stayed 1 night in Mar 2022
Response from Amina on 31 Mar 2022
Dear Client, Thank you for your feedback, we appreciate ! See you soon at Campanile Le Bourget Airport Best regards

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull Reception allocated the room We requested.
Stayed 2 nights in Mar 2022
Response from Amina on 31 Mar 2022
Dear Client, Thank you for your feedback, we appreciate ! See you soon at Campanile Le Bourget Airport Best regards

8/10 Good

Joseph

Stayed 1 night in Feb 2022
Response from Amina on 1 Mar 2022
Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour au Campanile Le Bourget Airport A bientôt Cordialement

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from La direction on 30 Dec 2021
Cher Joseph, Nous vous remercions d'avoir pris le temps de noter votre séjour parmi nous Excellente journée

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, easy checkin / checkout value for Money, used this Hotel on several occasions.
Stayed 1 night in Sep 2021
Response from Amina on 29 Sept 2021
Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour parmi nous :) A bientôt

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, nice bar.
Stayed 1 night in Jul 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will do anything to make your stay better
Amazing customer service, can’t be beat!
Stayed 1 night in Mar 2021
Response from Amina on 9 Apr 2021
Dear Robert, Thank you very much for your feedback and for your good notation. It's a pleasur to see that you feel good among us ! See you soon !

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Good food and service.
Stayed 1 night in Jun 2020
Response from Amina on 13 Aug 2020
Dear Morgan, Thank you for your nice comment ! See you next time Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, could have us d more towels and toiletries
Stayed 1 night in Feb 2020
Response from Amina on 14 Mar 2020
Dear Client, Thank you for your feedback, regardings the towels and toiletries, don't hesitate to ask at the front desk, they can give you more if you need We hope to see you again at Campanile Le Bourget Airport. Kinds regards Amina

8/10 Good

Anonymous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service , but its just far from paris city center.
Stayed 3 nights in Dec 2019
Response from Amina on 14 Mar 2020
Dear client, Thank your feedback we are glad to see that you appreciate your stay. Indeed we are not to close from the city center, sorry about this. We hope to welcome you again at Campanile Le Bourget Airport. Kinds regards

6/10 Okay

Laila

Business traveller
Disliked: Room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
The property was dated but location was close to airport.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times over the years the property has got better and better. Great staff and very helpful.
Stayed 2 nights in Oct 2019

8/10 Good

Anna, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice one night stay. Comfortable bed and very quiet room. Their buffet dinner and breakfast had a good variety. The only problem was to drive out of the property as the gates were locked and there was no signs for detour.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel does not provide baby bed/cot. Otherwise everything was ok. Not good for families with babies.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed my stay at the hotel, rooms were super clean, staff was nice and helpful. i would definitely recommend it.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
the hotel was amazing, very close to the airport, staff were very friendly and helpful. stayed there three times in the space of a month and had a very pleasant experience.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Should remove the gym from their listing!
Good enough hotel (clean and comfortable) and one of the rare ones to accept (small) dogs and only charge an extra 5 euros for it. However, I booked because it has a gym but not only the gym was extremely disappointing (4 pieces of cardio equipment) in a room which felt like a greenhouse, nothing worked! I had asked about the gym at check-in and been told it’s open 24/7. When I went back to say nothing worked, the man at reception was not surprised at all and said they had problems with electricity every time a piece of equipment was switched on. He asked ‘what about going out for a jog?’. What a joke. They should not list their gym as a facility available at this hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was cheaper than other hotels and was very spacious and classy inside, probably have a lot of business men staying there. Would highly recommend. Very expensive breakfast though
Stayed 2 nights in Aug 2019

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very lovely hotel nice and friendly staff
Stayed 4 nights in Jul 2019

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great unique modern hotel
Great unique location, beautiful clean modern hotel and room, friendly multilingual staff.
Stayed 1 night in Jul 2019

6/10 Okay

Lee

Liked: Staff & service, property conditions & facilities, room comfort
Not of if the best
Rooms small... Breakfast Buffett very basic
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Paul, Banstead Surrey UK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Very helpful Good make over updated Hotel Good bar area Helpful staff. Mohamed very helpful on Reception.
Stayed 3 nights in Jun 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Amina on 3 May 2019
Bonjour Sabrina Nous vous remercions pour la note attribué à votre séjour , nous apprécions ! A très bientôt . Bien cordialement

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was recently renovated, great improvement, staff was great, thanks Youssef! Brandon
Stayed 2 nights in Jan 2019
Response from Amina on 14 Jan 2019
Hello Brandon, We thank you for taking the time to share your impressions after your stay; We hope to see you again at Campanile Le Bourget Airport ! Kinds regards

8/10 Good

derek, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel,no problems with anything really,Only downside restaurant not open weekend evenings
Stayed 2 nights in Nov 2018
Response from Amina on 22 Nov 2018
Hello Derek Thank you for you comment ! We appreciate , we apologize for the embarrassment concerning the restaurant. We hope to see you again at Kyriad Prestige Le Bourget Airport . Kinds regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean and tidy.
Checked in at 14.00 and were given the room that we had previously requested
Stayed 2 nights in Sep 2018
Response from Gisela A. S. Responsable Hébergement on 15 Oct 2018
Dear sir / Madame, Thanks to sharing your experience at our hotel Kyriad Prestige Le Bourget. We are glad to hear you enjoyed your stay ! We hope you will keep great memories of your stay. Looking forward to welcoming you again! Kind regards, Gisela A. S. Responsable Hebergement

8/10 Good

Verified traveller

Liked: Cleanliness
Ok for 2nights
Nicely refurbished lobby Nice room but lacks maintenance. (Mould in bathroom tiles + damaged soap holder+ wall plugs not functioning near TV side) AC turns on but not effective being in August. They have turned system off!! Window does not open. Room 509 Stayed in Ibis and AC much better.
Stayed 2 nights in Aug 2018

8/10 Good

Adnan, Manama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Everything was ok, the only negative thing is the unavailability of fridge
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 13 nights in Jul 2018

10/10 Excellent

Christopher, Cheadle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel nice places within walking distance to eat free WiFi
Stayed 4 nights in Jul 2018

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, room comfort
Good stay
It hits the spot, We use this hotel for business travel in the area. Rooms are clean, staff friendly and lobby recently renovated
Response from Gisela A. S. Responsable Hébergement on 6 May 2018
Dear sir, Madame, Thanks for your review. We are glad to hear you enjoyed your stay at our hotel Kyriad Prestige Le Bourget. I hope to welcome you for your next stay in order to offer a new experience in our hotel. Kind regards, Gisela A. S. Responsable Hébergement

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel. No complaints
Very Very Nice Hotel, specially all the staff. All of you guy who’s reading my review please don’t see other reviews. The hotel is very nice. Family friendly. Big free parking, good WiFi speed in rooms and in lobby. And the staffs are very cooperative. Very clean overall.
Response from Gisela A. S. Responsable Hébergement on 1 May 2018
Dear sir, Madam, Thanks for this wonderful review. We are glad to hear you enjoyed your stay on our hotel. We hope see you again ! Best regards, Gisela A. S Responsable Hébergement

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchement, hôtel, très propre personnel, très souriant, mais le problème J’ai pas pu dormir de la nuit parce que il y avait beaucoup de vent et une portrait était mal fermé sur le toit, elle arrêtait pas de claqué à chaque souffle de vent et comme j’étais au dernier étage, ça m’empêché de dormir malgré que j’ai appelé la réception plusieurs fois ils ont rien pu faire. Et bien sûr aucun dédommagement au petit matin.
Stayed 1 night in Dec 2023
Response from Front Desk Manager. on 31 Jan 2024
Bonjour , Nous vous remercions de votre commentaire et sommes navrés de l'expérience qui n'a pas été fameuse pour vous au sein de notre établissement.Nous espérons nous rattraper dans un prochain séjour en vous faisant un geste commercial qui pourrait vous ravir.Au plaisir de vous revoir dans notre établissement .

8/10 Good

FANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Manager. on 31 Jan 2024
Bonjour , Nous vous remercions de votre aimable commentaire.Au plaisir de vous revoir dans notre établissement.Cordialement ,

10/10 Excellent

Matthieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Chambre tres spacieuses avec literie de bonne qualité et parking gratuit
Stayed 2 nights in Aug 2023
Response from Nicole on 9 Sept 2023
Bonjour Matthieu,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement,

10/10 Excellent

Gerhard, Lockenhaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wenn man in der nacht ankommt muss man sehr kompliziert durch ein firmengelände mit vielen abbiegungen anreisen( eventuell 2 kleine Hinweisschilder würden das problem lösen) ansonsten ein sehr gutes gutes hotel
Response from Rosalie NUNEZ on 3 Sept 2023
Hallo, wir danken Ihnen für Ihren Kommentar.Der Flughafen Le Bourget verwaltet die Plakate, es gibt jedoch Hinweise, wie man zu uns gelangt.Wir hoffen, dass das nächste Mal für Sie einfacher sein wird.Wir freuen uns auf ein Wiedersehen in unserem Haus.Beste grüße ,