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Reviews of B&B HOTEL Paris Le Bourget

2 out of 5
B&B HOTEL Paris Le Bourget
Rue Bas Martineau, 197-211 Avenue Paul Vaillant Coutur, La Courneuve

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 342 reviews" "
Rating 8 - Good. 144 out of 342 reviews" "
Rating 6 - Okay. 61 out of 342 reviews" "
Rating 4 - Poor. 24 out of 342 reviews" "
Rating 2 - Terrible. 24 out of 342 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Terrible bed
Stayed 3 nights in Oct 2023

4/10 Poor

Vânia

Travelled with group
Disliked: Staff & service, property conditions & facilities
The lady staff that welcomed us to the hotel on our arrival was very polite and professional , can’t be said for the gentleman(not so much of a gentleman) that was working on our second night. We arrived back from the town and reported again that unfortunately my roommate couldn’t sleep due to the room being so close to the main road. We asked if we could swap rooms and he point blank said a very sharp “NO!” , then during our conversation he was dismissive and said “ well you could sleep last night but this one you can’t ?”. We literally disengaged in the conversation , asked for some towels and as we’re walking to the stairs I could hear him commenting on French a very negative remark about us ! Didn’t had the decency nor professionalism to allow the clients to leave the site to be so unreasonable! I’ve commented so he could hear that I understand French as well in French ! I will NOT recommend this hotel because of this gent attitude , lack of professionalism and decorum ! If a client complaints about noise and you have available rooms you should solve the situation not leaving for next day nor even being unprofessional! I’ve worked in hospitality since my teen years and not once I treated a client like this “gent “ did !
Stayed 3 nights in Sep 2023
Response from Flora on 20 Sept 2023
Hello Vânia,I am very sorry about the way you were received during your stay at the {hotel}.We regularly sensitize our teams to the quality of service and especially the reception. Our primary goal is to ensure your comfort and well-being throughout your stay.Please be assured that your comment has already been the subject of a service meeting and that procedures must always be adapted to the context and situations, obviously this time we weren't up to scratch.We hope to regain your trust during your next stay.We look forward to welcoming you back to Hotel B&B Paris Le Bourget in the near future.

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was food
Stayed 1 night in Jul 2023
Response from The reception on 17 July 2023
Dear Randy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
A cost effective hotel, convenient for the Parc des Exhibition just 25 minutes on the RER, and Charles de Gaulle airport. Paris centre is inly 20 minutes by RER. The hotel staff were very friendly and helpful. The breakfast was plentiful and only 10.95€. Free secure parking was also very useful. The local area is untidy and run-down. But there is a large supermarket, Mc Donalds and other restaurants only 2 minutes walk from the hotel. Highly recommend the Grill Istanbul restaurant for a cheap good quality meal. In summary, this is a great hotel if you are travelling for business and need parking near Paris.
Stayed 5 nights in Apr 2023
Response from Yasser on 21 May 2023
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Guilene

Stayed 2 nights in Feb 2023
Response from Yasser on 22 Feb 2023
Bonjour Guilene,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Bien à vous,

8/10 Good

Jemmi

Stayed 2 nights in Oct 2022

6/10 Okay

Michael

Stayed 1 night in May 2022
Response from Yasser on 7 June 2022
Bonjour Michael, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Bien à vous,

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was over priced but that was due to the champions League final. Room was basic but clean.
Stayed 1 night in May 2022
Response from Yasser on 24 June 2022
Dear James Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

Valentina

Business traveller
Liked: Staff & service
Disliked: Amenities
Room was clean but very basic despite £100 per night, although it might be general downfall of Paris. Room had no tea or coffee facilities, no hair dryer. In terms of toiletries only a big refillable tube of shampoo/body wash in the shower , i.e. nothing at the sink. Positioning of towel hooks is questionable - right above the toilet roll. Sound insulation is pretty good with the windows closed, but is too noisy with windows open - a large road nearby. Visited at the beginning of May but aircon was still in winter mode (i.e. on heating mode), although it was switched to cooling (it is a setting for the whole building) after I've asked. Selected the hotel for the location, i.e. proximity to RER B station (~10mins walk), which has Gare du Nord to the south and CDG airport and Parc of Expositions to the north. Not much to see in the immediate area. Breakfast is pretty basic - I wouldn't have the cooked eggs/bacon/sausage again, but there was enough not to go hungry. Youghurts were nice, there was some juice / coffee / hot chocolate, croissants / pain au chocolat / madeleines.
Stayed 2 nights in May 2022
Response from Yasser on 9 May 2022
Dear Valentina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Kandiah

Stayed 1 night in Apr 2022
Response from Yasser on 29 Apr 2022
Bonjour Kandiah, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Hôtel Paris Le Bourget lors d'un prochain séjour. Bien à vous,

6/10 Okay

Dorthe

Stayed 3 nights in Apr 2022
Response from Yasser on 13 May 2022
Bonjour Dorthe, Ce fut un réel plaisir de vous recevoir. Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins. Dans l’attente du plaisir de vous accueillir de nouveau. Bien à vous,

10/10 Excellent

Abdelkarim

Liked: Cleanliness
Stayed 3 nights in Apr 2022

8/10 Good

Walter

Travelled with family
Stayed 1 night in Mar 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Better than our expectations
Excellent stay. Rooms clean and well equipped. Staff very friendly and helpful. We even had a view of the Eiffel Tower from our room. Secure free parking and a short walk to the RER station and a short train trip to central Paris for only 2€.
Stayed 3 nights in Mar 2020

8/10 Good

AliSaleh, Cairo

nice and clean, in down town, friendly at reception
Stayed 2 nights in Mar 2020
Response from Yasser on 13 Mar 2020
Dear Mr Ali Saleh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Kandiah

Business traveller
Stayed 1 night in Jan 2020

10/10 Excellent

Ahilan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Yasser on 22 Feb 2020
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel B&B Paris Le Bourget. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Bien à vous,

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from Yasser on 21 Feb 2020
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel B&B Paris Le Bourget. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Bien à vous, Yasser

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the bed was so comfortable. Thanks Guys
Stayed 1 night in Jan 2020
Response from Yasser on 10 Feb 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at B&B Paris Le Bourget. Sincerely, Yasser

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Yasser on 14 Jan 2020
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour au B&B Paris Le Bourget C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Yasser

6/10 Okay

Hasham

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019
Response from Yasser on 2 Jan 2020
Bonjour Mr Hasham, Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour au B&B Le Bourget. Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle. Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis. A très bientôt Cordialement, Yasser

8/10 Good

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For short business stay
Near Bourget Gare. Good breakfast. Wi-Fi needs to be connect again and again. There is a Chinese restaurant, a Poulet/Chicken restaurant and Mc Donalds just next to the hotel. Surrounding of the hotel is not very clean
Stayed 4 nights in Sep 2019
Response from The hotel team on 1 Nov 2019
Dear Nauman, Thank you for sharing your experience with us. The whole team is very happy that you have spent a very pleasant stay at the B&B Paris La Courneuve. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon.

6/10 Okay

MARIBETH

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from L'équipe B&B La Courneuve on 3 Nov 2019
Bonjour Maribeth, Ce fut un réel plaisir de vous recevoir. Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins. Dans l’attente du plaisir de vous accueillir de nouveau.

10/10 Excellent

Rumie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No fee parking and only 1 person to attend the reception and breakfast
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean and tidy. Could have done with an extra pillow.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
English speaking Staff were amazing very helpful and happy to assist. Room very clean and spacious. Very good Parking - Safe locked compound. Didnnot have Breakfast but McDonald’s and metro was close enough by to get around:
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was okay. No soap in the bathroom. Poor WiFi connection.
Stayed 1 night in Apr 2019

6/10 Okay

Kandiah

Disliked: Room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Hayz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget option
Good clean budget hotel near the train into Paris with free parking. Very friendly helpful staff and the hotel as a good cheap buffet breakfast well worth the extra.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was safe car park when we arrived, staff were helpful, when we went to beds they were a bit small as they were splitted and not very satisfied, Breakfast was okay some croissants, jams cheese etc. it was good for the price and location. 45mins to Eiffel via car due traffic conditions.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I’m really glad you asked, because I was going to send you a message as soon as I got back from our trip. This hotel was was disappointing. Pictures did not match hotels pictures online at all. It was full of false advertisement. When they say the property has a view of the Effie tower. Don’t be fooled it’s juat a painting in the room behind the bed. When we received our rooms they were smaller than expected. Barely space to walk. Not even space for our clothes to be put away. They had to stay in our luggage for our entire stay. When we spoke to front desk for help she would brushed us off and told us that she couldn’t speak English. When we asked for extra pillows because there was only 2 in each room we were told it was two pillows only per room. For the first 3 nights!!!! I’m sorry but this is not what I’m use to. There was No blow Dyer, no shampoo, no conditioner not even soap to wash our hands, our shower head was broken and spraying water over the shower curtain onto to the walls of our bathroom. Very disappointing. Our Window view has entire side of the asian buffet. You can smell the food so window can not be opened but also because people can see Inside your room. Very uncomfortable and inconsiderate. I will not be not be recommending this place to anyone. I was very embarrassed to say were I was staying. I wouldn’t look forward to coming back.
Stayed 7 nights in Mar 2019

6/10 Okay

Kandiah

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Daniel

Liked: Staff & service, room comfort
Close to the airport. Villepinte is a cute town that has a village feel. Great for an overnight before flying out!
Stayed 1 night in Aug 2018

6/10 Okay

Liam

Liked: Cleanliness
Disliked: Room comfort
Not too bad
Great spot for visitors driving into Paris from the UK or northern France. Room was small and basic, but cannot fault the cleanliness. Hotel is not in the greatest area as it is about a 10 minute walk to the metro station 'la courneuve 8 mai 1945' which is at the end of the line. We didn't have any issues but can see why people might want to avoid it. We paid around £40 a night which is a bargain for Paris and parking so no complaints there. Overall a great short stay if you are driving in to the city.
Stayed 2 nights in Jul 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price - Super friendly staff
Staff was exceptionally friendly. Huge room Great breakfast We only needed to stay overnight and this hotel suited us perfectly.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so clean room and not so comfortable bed
Stayed 4 nights in Jun 2018

4/10 Poor

Dilshad, Rome, Georgia

Disliked: Cleanliness, property conditions & facilities
No comfortable!
The hotel did not have a hand soap in the toilet. The front desk employee told me to use the shampoo to clean my hand! They did not have a conditioner! and they did not provide a new shampoo the 2nd day. The toilet was out of toilet papers the 2nd day of our stay. We booked it at a price of 273 Euro for two days but the hotel charge the other customer 110 euro per day. This means we paid 53 Euro more! I do not recommend this hotel to anyone is visiting Paris!
Stayed 2 nights in Jun 2018

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & Convenient
Very smooth check-in and very clean room. Excellent location close to RER provides quick access to Centre-Ville. Secure and free parking on-site. Highly recommended.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
close to Metro
close to metro walking distance easy access. ok hotel
Stayed 3 nights in May 2018

10/10 Excellent

Sadek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

maireen, wisconsin USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Family of four. We had a large basic room. very nice front desk staff. About a 5-10 minute walk over a bridge and through construction from RER. Hotel was clean and fit our needs
Stayed 1 night in Mar 2018

4/10 Poor

Nauman

Disliked: Cleanliness
Will not stay here ever again
Starting from good things; Breakfast and internet connection. Unfortunately, not a clean hotel. Stains and dirt marks all over the carpet, stinking smell coming out of bathroom. I had to change room because sink had a leakage and hotel staff didn't know before giving the room. House keeping forget to clean the room. WOW what a service. Reception had a new person under training. He could hardly speak English and was too slow. I am not going to stay there again.
Stayed 3 nights in Feb 2018

8/10 Good

Nabil, Cairo - Egypt

Liked: Cleanliness, staff & service
Disliked: Room comfort
very tight rooms with no space to put the luggage and to be able to move around. Beds are very small also. Expensive in comparison to what is offered.
Stayed 4 nights in Jan 2018