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Reviews of Burlington Apartments

3 out of 5
Burlington Apartments
Dragonara Road, St. Julian's

Reviews

4.8
Rating 10 - Excellent. 1 out of 123 reviews" "
Rating 8 - Good. 21 out of 123 reviews" "
Rating 6 - Okay. 36 out of 123 reviews" "
Rating 4 - Poor. 28 out of 123 reviews" "
Rating 2 - Terrible. 37 out of 123 reviews" "

5.0/10

Cleanliness

4.6/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ian

Liked: Cleanliness
Get what you pay for.
When torrential rail fell the window to the bathroom (located internally not facing outside) leaked badly and caused a pool of water to sit on bathroom floor, hallway and out front door. The shower has no curtain or barrier so always leaks over bathtub and the shower holder was so loose the shower head kept falling - ended up using as hand shower. You basically get what you pay for here, when i arrived i was told deposit must be paid in cash but nowhere on site or booking does it state this just says about deposit. The Burlington apparetments did not get back to me based upon 3/4 emails i sent. As i say you get what you pay for, location was ideal for me for where i needed to be.
Stayed 11 nights in Oct 2022

6/10 Okay

Sami

Travelled with family
Disliked: Cleanliness
Ezaydi
No cleaner come to us.
Stayed 2 nights in Feb 2022

2/10 Terrible

Izabela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! Dirty, no
Stayed 2 nights in Feb 2020
Response from Monika on 13 Feb 2020
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards Burlington Apartments Management

6/10 Okay

Kirsty

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Monika on 7 Nov 2019
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 Good

Verified traveller

Liked: Staff & service
Great location!
The location is fantastic, right in the middle of all the social events. The room is acceptable for the price.
Stayed 3 nights in May 2019
Response from Monika on 19 Sept 2019
Dear Guest, Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at our Hotel. We are glad to read that you enjoyed our great location. We will pass on your kind compliments to everyone concerned. The Hotel Management

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
i liked the location as it was close to the beach and the city centre and there were many shops around. The construction was going on and there was a lot of dirt and dust, last centuries lifts which never worked, old furniture, dirty linen, and dirty curtains and dirty towels.No hair driers or irons.
Stayed 11 nights in Oct 2018
Response from Monika on 4 Dec 2018
Dear Guest Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at Burlington Apartments in near future. Kind Regards Burlington Management.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but annoyingly noisey at night
Stayed in malta for a few days burlington and then dragonara apartments. Both good and central and very good kitchen/space etc. Unless you are a partying type the noise from outside really is quite annoying. However for the price and location it is expected so it just depends how strongly you feel about getting a good nights sleep. Would be great if the hotel invested in more sound proof windows.
Stayed 1 night in Jun 2018
Response from Managment on 18 July 2018
Dear Guest, Thank you for dedicating your time to share your experience regarding your stay at Burlingon Apartments. Regarding your comments, please rest assured that these are duly noted. We would also like to have the opportunity of assisting you with your issues while in resort. Kind Regards Burlington Management

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Decent, once you find the reception
I just don't understand why this hotel, makes finding the reception so difficult. It took me an hour to work out that the reception is on the fourth floor of a completely different building. Plus no towels on the first day. Luckily the lady with the red hair at reception is friendly. The place is no extras but decent value, I had a nice view from the balcony due to being at the top floor
Stayed 2 nights in Jun 2018
Response from Managment on 21 June 2018
Dear Guest, Thank you for dedicating your time to share your experience regarding your stay at Burlingon Apartments. Regarding your comments, please rest assured that these are duly noted. We would also like to have the opportunity of assisting you with your issues while in resort. Kind Regards Burlington Management

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Basic but good.
The apartment I stayed in was very big and spacious. The stairs leading up to the apartments were very dirty with a trail of food leading up them. The apartment itself was clean. They should be more clear that out of hour check-in is to take place in a hotel across the street as myself and another group were struggling to find out how to get our keys. The local area has very busy nightlife, which is convenient if that's what you're looking for.
Stayed 3 nights in May 2018
Response from Managment on 21 June 2018
Dear Guest Thank you for taking time to leave your feedback. We are happy that we met your expectations and we hope to see you again at Burlington Apartments in near future. Kind Regards Burlington Management

4/10 Poor

Rita, Seattle

Disliked: Staff & service, property conditions & facilities
No signage.
This place is hard to find. Zero signs. The apartment itself was clean but the property it sits on was vile. Good location though. Somebody messed up and didn’t leave us a key so we sat around at 11pm after a long day of traveling waiting for an hour to get our keys.
Stayed 1 night in Apr 2018
Response from Managment on 13 May 2018
Dear Guest, Thank you for dedicating your time to share your experience regarding your stay at Burlington Apartments. Regarding your comments, please rest assured that these are duly noted. We would like to apologize for any inconvenience; however we would also like to inform you that we are always happy to assist our guests whenever it is requested. Please note that on the envelope given to you upon arrival with the key, there are all the contact information if you had any issues. Unfortunately we were not given an opportunity to assist you during your stay. Kind Regards Burlington Apartments

8/10 Good

Laurence

Liked: Cleanliness, staff & service
St Julian's weekend away
Excellent price for a pleasant weekend stay.
Stayed 3 nights in Nov 2017
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Weef , Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities
Super bad
I had to spend an hour on the street to find the location and then another hour to find the reception as it's in another building a 100 meters away.

2/10 Terrible

Robin, Edinburgh

Disliked: Property conditions & facilities, room comfort
A bit like hell, only warmer.
I'd definitely recommend this hotel, to someone I completely despised. The temperature in the room was somewhere in between an oven and hell. The only air generated in the room was from a ceiling fan, although by the sound and size I'm sure it was an old Boeing 747 propeller. My escape from the heat was taking my paper thin mattress to the balcony. This didn't escape the noise thanks to a wheelie bin attendent who one day will make a fine bongo player.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Top of the low to high price list = the burlington
Well thats the method I used to find the Burlington so why would I complain? Yes, there's no reception (or staff onsite?) so you get the key to your room across the road. Yes, the rooms are very basic. Yes, the lifts are rickety. Yes, there's a lot of noise from the street below Yes, there's also an awful lot of young noisy holidaymakers staying there too. But ... Its dirt cheap Its clean I was able to wash, sleep and leave my stuff in there safely (there's a safety deposit box in the room) and get out to find myself bang in the middle of Paceville, St Julians. So no complaints from me

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL
I was given an apartment under a building site. Everywhere seemed dodgy, nothing in the room worked.

2/10 Terrible

David, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no water in the apartment for first 2 days of our stay. We entered the apt via a very dingy doorway and rickety old lift.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't believe that this terrible hotel is offered through Expedia! I am a 10+ year customer with expedia, but never ever had such a horrible hotel stay experience. I need my money back for the hotel portion of the trip. The flight was fine.

2/10 Terrible

Dave, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cheap but not cheerful
Situated above major building works, adjacent to the main night life area. Reception inoperative when you arrive - with no appliances to cook with - not even a kettle.

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service
trip
We arrived, and had to look for an hour to get the keys Noone on the phone, the "opposit hotel" , we were able to get the keys, was on the next street. Wi-fi was importent for us, but No wi-fi in the house. We had to pay in another place, to use the net. Toilett was leaking , cockroach in the corner.... So , if we'll get back, we choose another apartman, or hotel, sure..

2/10 Terrible

x, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
When we got in hotel tere was nobody for ask about our room!! When after 2 hours waithing finaly we arrived in side the room the heating didnt work also the kichen and television!! The bathroom it was only thing nice and clean fortunaly!! I'll never come back in this hotel!!

2/10 Terrible

RIOU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Diana carolina

Disliked: Cleanliness, room comfort
Infortunadamente terrible.
Infortunadamente mi experiencia fue terrible, llegamos al hotel y el inodoro no servia osea no podimos utilizar el baño, el televisor nunca sirvio, realice la recerva en este hotel por el servicio de piscina y estaba cerrada, me puse en contacto con el hotel y hasta el momento no obtengo respuesta, fui varias veces al hotel donde me entregaron las llaves y solicite por lo menos el arreglo del baño y hasta 3 dias despues fueron a medio solucionarlo ya que no quedo en buen funcionamiento, no hay cortina de ducha por lo que te duchas y se moja todo el baño, no hay almohadas ni mantas extras, los colchones y almohadas una cochinada, los tomacorrientes no sirven, lo unico limpio fueron los utencilios de la cocina, en fin una experiencia poco recomendable .
Stayed 7 nights in Jan 2023

2/10 Terrible

Juan Ramón

Disliked: Cleanliness, amenities, property conditions & facilities
Muy sucio, paredes, ventanas, cortinas, llenos de suciedad, tenía hasta una cucaracha, olía mal el apartamento, zonas comunes del edificio, con colillas de cigarros en el suelo y ascensores, en general muy mal todo

8/10 Good

Morten Naver

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2022

2/10 Terrible

Evolucion

Stayed 1 night in Sep 2022

2/10 Terrible

Paola

Disliked: Cleanliness, room comfort
Struttura più che pessima
Non riesco a trovare un aggettivo che descriva in maniera esaustiva la mia esperienza presso tale struttura Stanza sporchissima, armadi senza ante,bagno da far paura, ventilatore non funzionante, frigo sporco, scarafaggi sugli stipiti della porta, tra l'altro rotta Abbiamo abbandonato questa "stalla" dopo neanche 5 minuti dall'arrivo Un consiglio....evitate di prenotare
Stayed 1 night in Jun 2022

2/10 Terrible

Julia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The house is all insects and it is not clean at all. I do not advise anyone to go to it. It is not worthy, nor is it a star. It is under the stars.
Stayed 10 nights in Jun 2022

6/10 Okay

Anto

Disliked: Cleanliness
Stayed 8 nights in May 2022

8/10 Good

Vincenzo

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Vucsics

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Marta

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Mylène

Travelled with group
Disliked: Cleanliness, room comfort
L'accès pour l'accueil est très compliqué mais les personnes étaient sympathiques. L'immeuble ne ressemble pas forcément aux photos avec des couloirs défraichis et concernant la piscine on frole la publicité mensongère, elle se trouve dans un autre hôtel à 300m. Concernant le logement : une catastrophe. Réservation pour 3 personnes nous n'avons eu qu'une seule serviette de bain. Le sol était sale et il y avait des cafards dans la salle de bain (dans la baignoire y compris). A EVITER
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Il posto e’ centralissimo , la struttura e’ standard ma personalmente ho riscontrato molta Assistenza .
Stayed 9 nights in Jun 2021

4/10 Poor

Jeremy M.

Pas génial
L'appartement était très bien sauf un gros manque de propreté un manque d'isolation au niveau des fenêtres il n'y avait pas d'eau chaude et l'hôtel est vraiment très bruyant donc pas une très bonne expérience de cet appartement
Stayed 7 nights in Dec 2019

6/10 Okay

Youngsun

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

6/10 Okay

Lotte

Stayed 7 nights in Nov 2019

10/10 Excellent

redouane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien passé
Stayed 4 nights in Nov 2019
Response from Monika on 12 Dec 2019
Dear Guest, Thank you for your feedback. Hope to see you soon again! Kind Regards

2/10 Terrible

Aristeidis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Monika on 11 Oct 2019
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

8/10 Good

Emilien

Travelled with group
Liked: Property conditions & facilities, room comfort
J’ai adoré mon séjour, je recommande la destination de Malte , pour les jeunes comme pour les plus vieux, une destination qui bouge bien ,si vous avez l’occasion de faire le blue lagoon faite le c’est le top
Stayed 4 nights in Sep 2019
Response from Monika on 19 Sept 2019
Cher invité, Merci d'avoir pris le temps de laisser vos commentaires. Nous sommes heureux que nous ayons répondu à vos attentes et nous espérons vous revoir à notre hôtel. Nous sommes heureux de lire que vous avez apprécié notre emplacement et notre personnel amical. Nous allons transmettre vos compliments à toutes les personnes concernées. La gestion de l'hôtel

4/10 Poor

Pizzi, Italia

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Ci hanno dato la camera sbagliata, il cucinotto non funzioñava...
Stayed 7 nights in Aug 2019
Response from Monika on 22 Oct 2019
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
L'appartamento purtroppo non era molto pulito abbiamo anche trovato in cucina acqua sul pavimento e abbiamo dovuto noi pulire, tra l'altro per giorno 26/08/2019 avevo anche prenotato una camera e dopo aver prenotato ho visualizzato gli orari per me impossibili da usufruire visto che il mio arrivo con la famiglia sarebbe stato alle 2:00 di notte del 26/08, vi ho contattati per il cambio orario ma non avete fatto nulla in merito ! Capisco che non era rimborsabile ma almeno rimediare con un altra camera e gli orari, invece vi siete tenuti i soldi ed ho dovuto pagare un altro albergo. Mi era stato detto che facevate il possibile per il rimborso e farcelo avere tramite l'altro Hotel , mi sono informata in Hotel il mattino dopo ma loro erano allo scuro di questa cosa.
Stayed 1 night in Aug 2019
Response from Monika on 22 Oct 2019
Dear Guest, Thank you for dedicating your time to share your experience in regards to your stay. Please rest assured that your comments are duly noted. We would also like to have the opportunity of assisting you during your stay. Kind Regards The Hotel Management

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from Monika on 19 Aug 2019
Dear Guest, Thank you for your feedback. Kind Regards The Hotel Management

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Monika on 22 July 2019
Dear Guest, Thank you for your feedback. Kind Regards Burlington Apartments Management

6/10 Okay

Sanctom

Travelled with family
Disliked: Staff & service, amenities
Tres difficile a trouver quand l'arrivee est tardive et pas d'eau chaude, ne fonctionne pas
Stayed 1 night in Jul 2019
Response from Monika on 17 Jan 2020
Dear Guest, Thank you for your feedback. Kind Regards Burlington Apartments Management

6/10 Okay

Verified traveller

Travelled with group
La struttura si trova in una posizione molto comoda per spostarsi con i mezzi. Ottima posizione per chi vuole divertirsi alla sera tra bar, discoteche e ristoranti. Struttura deludente. Lavori in corso. Reception inesistente in quando bisogna rivolgersi ad un altro albergo. Televisione che non funzionava in quanto mancanza di collegamento. Il phone a noleggio con una cauzione di 20€.
Stayed 7 nights in Jun 2019
Response from Monika on 8 July 2019
Gentile Ospite, Grazie per aver dedicato il vostro tempo a condividere la vostra esperienza per quanto riguarda il vostro soggiorno in Burlington Apartments. Vi assicuriamo che i vostri commenti siano debitamente annotati. Siamo felici, che la posizione degli appartamenti. Vorremmo avere l'opportunità di assistervi con i vostri problemi mentre siete stati in struttura. Cordiali saluti Burlington Management

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Apartamento senzillo. Estaba un poco sucio y en un principio no tenia cocina por lo que la tubimos que pedir aunque estaba incluida. Sabanas algo sucias. Apartamento muy centrico, a nada de la fiesta.
Stayed 5 nights in Jun 2019
Response from Monika on 17 Jan 2020
Dear Guest, Thank you for your feedback. Kind Regards Burlington Apartments Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Burlington Apartments Management on 12 June 2019
Dear Guest, Thank you for your feedback. Kind Regards Burlington Apartments Management

2/10 Terrible

Ilaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incubo
Sporcizia ovunque, manutenzione zero, appartamento vecchio, zero comfort e per non parlare della reception, se si hanno dei problemi bisogna essere fortunati a trovarla aperta visto che hanno degli orari ridicoli, aperta fino alle 16 il sabato fino alle 12 e la domenica chiusa.. per 4 persone a nostra richiesta ci hanno dato un phon(da viaggio) dovendo pagare 20 € di cauzione che neanche lo stesso phon valeva.. Ma vabbè.. Un consiglio, specificate che le prese non sono come quelle che usiamo in Italia e nella maggior parte dei paesi europei se non tutti, visto che al nostro arrivo siamo dovuti correre a comprarle a 3€ ciascuno che non mi pare poco, oltre al disagio che abbiamo avuto visto che appena arrivati siamo dovuti correre ai ripari.. Pessimo, non vi fate ingannare di buono ha solo la posizione, per il resto a noi ha solo rovinato in parte la vacanza, ci siamo trovate malissimo, soprattutto per la mancanza di igiene che ci tengo a sottolineare,siamo andate a lamentarci e ci hanno detto che ce la facevano ripulire ed in pratica sono venuti solo ad aggiustare i letti, neanche una spazzata a terra.A mio parere da chiudere! MAI PIÙ!!!
Stayed 4 nights in May 2019
Response from Monika on 10 June 2019
Gentile Ilaria, Grazie per aver dedicato il tuo tempo a condividere la vostra esperienza per quanto riguarda il vostro soggiorno in Burlington Apartments. Vi assicuriamo che i vostri commenti siano debitamente annotati. Vorremmo avere l'opportunità di assistervi con i vostri problemi mentre siete stati in struttura. Si prega di annotare che la reception che si trova a Dragonara Gate, e' aperta durante gli orari dell'ufficio. Comunque in ogni caso c'e la reception di St. George's Park Hotel, che e' aperta 24/7, ed e' soltanto dall'altra parte della strada. L'asciuga capelli si puo ottenere con 20€ di caparra. Questo servizio e' considerato come extra, visto che non e' pubblicizzato. Eco Tax (contributo ambientale) e' obbligatorio in tutte le strutture di Malta, molto simile alla “imposta di soggiorno” Italiana, che viene applicata a tutti i turisti che si fermano per almeno una notte nelle città turistiche italiane. Cordiali saluti Burlington Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Super Ausgangslage, öffentliche Verkehrsmittel schnell erreichbar. Für das Geld völlig ok!
Stayed 7 nights in May 2019
Response from Monika on 4 June 2019
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu hinterlassen. Wir freuen uns, dass wir Ihre Erwartungen erfüllt haben und hoffen, Sie in unserem Hotel wieder zu sehen. Wir freuen uns zu lesen, dass Sie unsere großartige Lage und unser freundliches Personal genossen haben. Wir werden Ihre freundlichen Komplimente an alle Beteiligten weitergeben. Die Hotelleitung

8/10 Good

Verified traveller

Stayed 7 nights in May 2019
Response from Monika on 31 May 2019
Dear Guest, Thank you for your feedback. Kind Regards Burlington Apartments Management