Exterior

Reviews of Royal Oxford Hotel

3 out of 5
Royal Oxford Hotel
Park End Street, Oxford, England

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 603 reviews" "
Rating 8 - Good. 244 out of 603 reviews" "
Rating 6 - Okay. 90 out of 603 reviews" "
Rating 4 - Poor. 21 out of 603 reviews" "
Rating 2 - Terrible. 8 out of 603 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

YUANCHONG, Hockessin

Liked: Staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Absurd that the hotel has no lift! If your particulars had included this basic information, as an 84 year old, I would have gone elsewhere. It makes me realise that I cannot rely on Expedia particulars and as a consequence I may cease to use Expedia. Otherwise (but this is a big exception), the hotel was fine.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient from the train station and just at the edge of the city center. Oxford castle about a 3m walk. Rooms were clean and spacious (by UK standards) and a supermarket was just around the corner. There's no lift however but wasn't a problem since we didn't have a lot of luggage. Overall, pretty happy and would stay here again if we're ever in Oxford.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in for a short weekend away break, whilst seeing a show and shopping. Staff were friendly, polite and helpful. Would stay again!
Stayed 1 night in Dec 2023

4/10 Poor

John

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I really appreciated were the staff who talked me through the parking business, which wasn't complicated but is the sort of thing I find muddling! Bless them.
Stayed 1 night in Nov 2023

10/10 Excellent

iris

Stayed 3 nights in Nov 2023

8/10 Good

ADAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No on site parking
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were so comfortable! The area was very close to the train station, but it was a busy and noisy area. We used earplugs. The shower temperature was hard to regulate, but it was a great room and very friendly staff!
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really impressed with this hotel
Exceptionally friendly front staff, lovely clean room and bathroom. Beautiful old building with thick walls and a good layout. 3 minutes walk from train station, 10 minute walk from centre and all attractions, fab location. Really impressed for a 3 star hotel. Would definitely stay again. Slight road noise but did not disturb sleep.
Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Travelled with partner
Liked: Amenities
Very pleasant stay and helpful staff. Highly recommend.
Stayed 1 night in Nov 2023

6/10 Okay

Jo

Business traveller
Liked: Cleanliness, staff & service
Barely got any sleep due to traffic outside and building works somewhere. Not the hotel's fault but would put me off staying there again. There is a restaurant next door but no facilities at the hotel. The receptionist was very nice and the room was warm. Huge shower.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable 2 night break
We had a nice 2 night break, just a reminder to anyone who needs a lift, unfortunately they don't have one, but the rooms are very clean and comfortable. Only 5 minute walk and you are in the city centre.
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Narmathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to station with discounted 24 hour parking. Lovely staff and snacks in the room. Building is historic but room lovely and clean and well maintained
Stayed 1 night in Oct 2023

6/10 Okay

Mary

Liked: Cleanliness, staff & service
staff carried luggage but found stairs difficult
Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
While the location was good as far as its proximity to the train and bus stations and the room was clean an pleasant, the area around the hotel was very dirty with much litter and groups of drunken people who were breaking bottles and glassware and contributing to an unpleasant and uncomfortable feel.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Oxford hotel was perfectly situated to walk from the train station or into the city center. The rooms were spacious, the beds comfortable and the bathrooms lovely. The staff (especially William) were polite, helpful and patient with all of our tourist questions.
Stayed 1 night in Oct 2023

8/10 Good

Glen

Stayed 1 night in Sep 2023

8/10 Good

Steve

Stayed 1 night in Aug 2023

8/10 Good

Burt

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Marilyn

Stayed 1 night in Sep 2023

10/10 Excellent

ENRIQUE

Stayed 3 nights in Sep 2023

6/10 Okay

Jiwei

Travelled with partner
We arrived in a hot day. The room was hot. The hallway smells. The AC in the room very weak. We turn the AC on and went out. At night it was still hot. Had to open the windows, it was so noisy. Can hardly sleep. So tired. Didn’t bother to call the front desk. Finally the midnight, couldn’t stand the noise and close the windows. The room temperature finally dropped to a level bearable in another couple of hours. Hardly slept.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. Great rooms too!
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always friendly and helpful. Early check in much appreciated
Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Stayed 1 night in Aug 2023

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
My stay was very pleasant. The room was quite spacious and extremely clean and the air conditioning was silent and effective. The staff were very pleasant and helpful. The location is very good - a short walk to the central bus station and the main shopping and restaurant areas.
Stayed 1 night in Aug 2023

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Penelope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the most convenient hotel in Oxford
Stayed 1 night in Aug 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located accomodation that does the job
Well located. Basic accomodation near train station. Bathroom was small.
Stayed 2 nights in Aug 2023

10/10 Excellent

Boris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- very close to train and bus station, walkable distance from the castle and Oxford colleges. Cosy hotel. There is no lift but they brought our luggage to the room
Stayed 2 nights in Aug 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at this hotel. Friendly and helpful staff, clean rooms, great location, all good.
Stayed 2 nights in Aug 2023

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
There really is nothing to this hotel. It looks big in the picture, but actually it occurs only a small reception area on the ground floor; retail shops occur the rest of the ground floor. The hotel has all or most of upper floors. There is a small restaurant that serves breakfast, not included, which we found to be slow, and supper. The hallways are narrow and very stuffy. The best feature of the rooms and the hotel is the bathroom, which has been completely remodeled and well-designed. The bed is rock hard. The staff was very helpful.
Stayed 1 night in Aug 2023

6/10 Okay

Stella

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was helpful, and responded rapidly to requests. There was no lift, but staff helped carry luggage up the stairs. The AC was not truly adjustable, but the windows opened; the room was hot when we arrived. There was a tub/shower combo, and the tub was very welcome. The room was spacious, and the beds comfortable. The immediate are was a bit run-down, but a close-by pub had good food.
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service
The Hotel was conveniently situated to the station
Stayed 3 nights in Jul 2023

8/10 Good

Heathe

Travelled with family and small children
Liked: Amenities
Very conveniently located. Parking is a bit of a problem, but that is Oxford in general, and expensive. Park in a park and ride and get the bus in. Hotel room was good, nice bathroom. No lift but only 2 floors so doable. Having the restaurant next door is handy.
Stayed 2 nights in Jul 2023

8/10 Good

Vanessa

Stayed 1 night in Jul 2023

8/10 Good

stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was modern and having air conditioning was great. The room was quiet and beds comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katrine Kranker

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very lovely, larger than expected and had everything we needed. Staff service was really good
Stayed 1 night in Jul 2023

6/10 Okay

michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place needs. Deep cleaning and a facelift.
Stayed 1 night in Jul 2023

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to train station and downtown shopping and restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly
Stayed 1 night in May 2023
Response from MJ on 10 June 2023
Dear Rodrick,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us.With Kindest Regards,Royal Oxford Hotel Team

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great base for seeing Oxford and within a 5 minute walk from the city centre.
Stayed 2 nights in May 2023
Response from MJ on 10 June 2023
Dear Stephen,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us.With Kindest Regards,Royal Oxford Hotel Team

10/10 Excellent

Margery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were exceedingly helpful.
Stayed 2 nights in May 2023
Response from MJ on 10 June 2023
Dear Margery,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us.With Kindest Regards,Royal Oxford Hotel Team

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and friendly staff, great location near the train station.
Stayed 1 night in May 2023
Response from MJ on 10 June 2023
Dear Simon,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us.With Kindest Regards,Royal Oxford Hotel Team

8/10 Good

Ling Ying

Stayed 1 night in May 2023