Basic Studio | Private kitchen

Reviews of Noa Residence

3.5 out of 5
Noa Residence
200 Woodstock Road, Oxford, England

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael S., Huntsville, Alabama. USA

Liked: Cleanliness
Excellent accommodations!
Property was fairly priced; within walking to complete services. City-centre bus right outside door. Adequately appointed and quiet! Manager was responsive and helpful!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with easy public transport. Clean and convenient.
Stayed 7 nights in Sep 2019
Response from Anthony on 22 Oct 2019
Thank you very much for your feed back

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy
Very clean and tidy. Great little set up
Stayed 1 night in Aug 2019
Response from Anthony on 22 Oct 2019
Dear Madam Thank you very much for your feed back KR anthony

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is OK but communication and checking in procedure need a lot of improvement. The Expedia listing says to contact ahead for check in instructions. I did twice through Expedia with no response. Emailed Noa directly with no response. A friend in Oxford called and was told she and I both would be emailed check in instructions. They never arrived. So the day of check in my friend in Oxford went with me. No response. Just a directive on a sign to ring a phone number. As an overseas visitor, how would someone without a mobile be able to ring anyone. It’s only because my friend heard someone behind a door and knocked did we luck into help. The person who answered the door was another guest who rang the owner to get access to a lock box with a key in it. And instructions as to how to check out with no reception. Acceptable accommodation but to me, not worth the stressful check in and terrible communication.
Stayed 2 nights in Jul 2019

4/10 Poor

Lai Yee Vyane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wee apartment
Close to the centre, close to John Radcliffe Hospital, parking, clean, comfy.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Zero communication is the name of this game. There was no response regarding how to check in after several attempts. Expedia has to be contacted. After arrival on the property, housekeeping let us in but had no answers as to information about where to park, what room I was in, check out procedures, etc. the room I was led to was not what I reserved (a one bedroom apartment). I was led to a studio and told all the rooms are like that. The site manager (owner?) was put on the phone and was less than pleasant or accommodating about the reservation. The room was cleanly enough, but just a sour taste was left in my mouth. It was pretty obvious that we were just part of the paycheck.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Smelly room meant little sleep!
Room was spacious & comfortable, but had a very strong oudor of stale cigarettes or something like that, which made it quite unpleasant. So, did not sleep very well. Would not use again!
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We stayed in a lower ground floor room 8, and you could smell a sewage smell in the bathroom. The bathroom was absolutely tiny and the bed was extremely uncomfortable with no cushioning at all. The tv didn’t work either, so quite disappointed.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Duplicate charges and no refund
Hotels.com were paid in full at the time of booking on 11th September. Noa residence also took an additional payment of £109.25 some ten days later which appears on the credit card as 'Noa residence' – not like it can be confused with any other charges. When questioned by hotels.com they have denied this charge. We phoned them directly but they were unable to offer any explanation – or refund. I also emailed Noa residence and provided proof of the transactions, but they did not reply. A dispute has been opened via the credit card provider in order to try to get the money back. Customer service zero.
Stayed 3 nights in Sep 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, convenient, affordable place to stay.
Great place to stay for the money. The apartment was well equipped for cooking. The location was good could walk into town or take the bus, the stop was two doors down. Shopping was around the corner and a few blocks away. Altogether a good experience, would definitely stay here next time we're in Oxford. Staff was friendly and helpful.
Stayed 4 nights in Sep 2018
Response from Anthony on 1 Oct 2018
Thank you vary much for your feed back

6/10 Okay

janet, warwickshire

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Misleading pictures
The ‘studio’ was well equipped but very cramped - nothing like the pictures on the website. Although it was clean there was a stale smell when I arrived. I sent a message in advance about parking but got no response. I then got a text message during the day I was in Oxford asking for my registration number with no explanation.
Stayed 2 nights in Aug 2018

8/10 Good

Tibs, Co Kildare, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Full amenities apartments close to Oxford centre
The apartment was tidy and clean with microwave, fridge, oven and TV. Shower worked great and the location is so handy, especially for the university side of town. Only downside is it is not made clear that you have to check in/out at another B&B which is about 15 minutes walk away.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ideal for a comfortable, convenient and practical stay. We have written to the manager to advise that the oven was completely non-functioning. Electric hob, microwave and all other facilities were fine.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice well equipped apartment
Very easy and nice stay at Noa apartments. I was text the code for the door so just let myself in without having to bother with any reception faff. The room was very light and spacious and had really good kitchen facilities to make myself at home.
Response from Anthony on 14 May 2018
Thank you very much for your feed back .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Comfortable spacious room with all amenities. Owners were very helpful and responsive. A little out of the city centre but an easy bus ride or c.25min walk in.
Response from Anthony on 14 May 2018
Thank you very much for your feed back.

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
I was disappointed. It wasnt exactly cheap for the nights stay but it just reminded me of a youth hostel. It certainly didnt look as clean and fresh as the pictures made out and our room was very small and cramped... I did peak in 1 of the other rooms and it looked a lot nicer and more spacious which probably didnt help my mood with the room that I ended up in... the furniture was also all scuffed and worn and just looked tatty... The only plus was the location to Oxford itself although still a good 25-30 min walk into the town center

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not bad value and conveniently placed
My room was a strange mixture of modern appliances and amateurish fixings. The fridge and microwave were newish and efficient but badly housed in cupboards that were obviously adapted, and not successfully, for them. The shower room was modern, clean and bright, but although there was an air extractor it didn't seem to be working. Nor was the cooker hood. I had a single room and it was small and poky, also rather dark, and the light had to be kept on during the day. On the other hand, the bed was very comfortable and the heater very efficient.As a short stay, Noa is cheap for Oxford, and there is parking, which is good. Easy bus ride into town. A completely pointless washing machine- you wouldn't stay long enough to make that necessary. I'd say it is a decent place, especially for Oxford, and inexpensive. If you had a double sized room it might be quite pleasant, but definitely worth a try for a couple of days. Not 3 star, by the way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one nigjt
Well equipped flat, had tea coffee sugar and washing powder very thoughtful
Stayed 1 night in Mar 2018
Response from Anthony on 4 Apr 2018
Dear sir/madam Thank you very much for the feed back

10/10 Excellent

Jose angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendable
Todo excelente super bien el lugar y la ubicación
Stayed 1 night in Sep 2019
Response from Anthony on 22 Oct 2019
Dear Jose Angel Thank you very much for your feed back KR anthony

8/10 Good

Monica

Stained carpets and no cleaning except from making the bed. You need a code to open the key box outside the main door (telephone numbers to owner are given where the key boxes are). It is no reception at the place. Otherwise, all you need for week or so.
Stayed 3 nights in Dec 2018

8/10 Good

Polly, HK

Liked: Cleanliness, property conditions & facilities
Clean and tidy room
It is good to have an open kitchen in the room for preparing simple meals. The environment is quiet and comfortable.
Stayed 1 night in Sep 2018
Response from Anthony on 1 Oct 2018
Thank you very much for your feedback

8/10 Good

Maria, erlangen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
nettes Staedtchen, Geschaeftchen, Cafes....
location war perfekt fuer uns, da sie genau an der Bushaltestelle war, die wir stadt ein und stadtauswaerts benutzen wollten.......leider war die haltestelle wegen einer langwierig ausssehenden Strassen Baustelle verlegt.........
Stayed 5 nights in Jun 2018

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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