Superior Twin Room, Ensuite (Front Facing) | View from property

Reviews of The Buttery Hotel

4 out of 5
The Buttery Hotel
11 Broad Street, Oxford, England

Reviews

8.0

Very good

Rating 10 - Excellent. 302 out of 1000 reviews" "
Rating 8 - Good. 473 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, perfectly acceptable accommodation for Oxford. Access up multiple steep stairs, pleasant staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room, staff were friendly, good location. Would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Mercè

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, next to all the attractions. The room was nice and clean, very comfortable bed. I highly recommend it, you can reach both the colleagues and also pubs, restaurants and shopping area by walk.
Stayed 1 night in Feb 2024

10/10 Excellent

polly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful rooms in the centre of the city, but no disabled access as the rooms are up a lot of stairs
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and conveniently located. We stayed in a front-facing room which was spacious and had views of a beautiful building across the way. We were able to store our luggage for a few hours and explore Oxford more freely on our last day. Would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Josafat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Matt

Stayed 1 night in Dec 2023

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The night shift person was not super familiar with finding us a chip shop, that because i don think there is one! Would be halpful to provide guets with isb chargers, it is the 21st century.
Stayed 1 night in Dec 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in the city center.
It is a lovely little hotel in the middle of the city. The room was large, clean, and the bed was comfy with a modern bathroom. The hotel has quite a few narrow stairs to climb to rooms. I got quite a bit of street noise in the morning. I would book here again.
Stayed 1 night in Dec 2023

8/10 Good

Beth

Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Buttery. The stairs were a bit of a surprise. They are narrow due to the age of the building. We were hugely rewarded with what I think was the best view in the whole building. LOVED IT!!! Clean, comfy beds, beautiful views, lovely antique doors knobs, quirky windows. LOVED IT ALL! Thank you Buttery and staff you did not disappoint!!

10/10 Excellent

Fiona

Liked: Property conditions & facilities
Perfect spot to explore Oxford
Stayed 2 nights in Nov 2023

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful cozy spot near everything in the center. And for my tastes, so close to Waterstones Books. The only reason I did not give it 5 stars is the lack of elevator. The narrow steep winding stairs are a bit precarious. However, the staff was proactively helpful and they carried my luggage up to the room and back. So … no real problem.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Office staff very friendly & helpful answering questions. Central location is the big plus. While the old hotel has a lot of character, the steep stairs are a challenge to maneuver with luggage, especially the triangular steps where the stairway curves.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verity

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Great location, comfortable rooms, nice staff. Highly recommend. No lifts and lot’s of stairs. I like that but others may not.
Stayed 2 nights in Oct 2023

6/10 Okay

Alban

Travelled with group
Disliked: Property conditions & facilities
Location was good. However, the room smelled like it had been recently fumigated. Other than that, it was fine. But very basic.
Stayed 1 night in Oct 2023

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value right in the centre of Oxford
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location.. Could not be more conveniently situated. All fine and receptionist very helpful in assisting us with a communication problem further on on our trip.
Stayed 2 nights in Sep 2023

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Meh.
It is less of a hotel and more of a boarding house. It is some rooms above a shop. The stairs are very narrow and twisty. The room was pokey and not cleaned very well. The room had no desk (aside from a small table that had a tv and a kettle on it. No space to work. There is no breakfast served here. For an overnight business trip it is alright, but far from inspiring. Close to city centre. Very expensive for what is offered.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexandra Bech

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service
The accommodations were clean and comfortable, and everything worked as it was meant to. It's a matter of expectations... There's no room service or lobby area...this felt more like a boarding house than a hotel. No minifridge, but there was an electric kettle with excellent coffee and tea selection, and daily biscuits. For the price, it was truly perfect for my 4-day business trip. The location is unbeatable. Front desk attendant lifted my ridiculously heavy luggage up and down the 3 flights of stairs for me, including at 4:30am. King bed was very comfortable. The street noise was very limited at night, though if there had been more people on the street it would have been intrusive.
Stayed 4 nights in Aug 2023

8/10 Good

Linda

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for exploring Oxford on foot.
Stayed 1 night in Aug 2023

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, center of the city, close to New College, I was able to check in early when room was ready. Staff is friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Hirotake, Washington

Travelled with family, Travelled with family and small children
Liked: Amenities
Right in the middle of the city and the sightseeing area. No time wasted getting to and there!
Stayed 1 night in Aug 2023

8/10 Good

karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very central, across from Trinity College. Public square outdoors proved very noisy one night after midnight, but otherwise a lovely stay.
Stayed 3 nights in Aug 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though my room overlooked Broad Street, it was entirely quiet. But one should be warned that the hotel has no lift and the stairs not only have high risers but are also sometimes narrow at turns. I was on the third floor (fourth floor in North American terms), so it was quite a climb, but the staff volunteered to lug my suitcase up from the desk on the first floor to the third floor! There is a light for the bathroom mirror, which you may not discover unless you touch under the mirror on the right-hand side. And there was a delightful little tray for putting a wet tea bag (the complementary biscuits provided along with the tea and coffee were particularly good). The only drawback to this hotel? That climb to the top storey.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Enjoyed a lovely stay in Oxford for my daughters graduation. The Buttery was perfectly located, the staff very friendly and helpful. The room was a decent size, although a bit dated. Tea and coffee tray provided, no breakfast option, plenty of restaurants/cafes nearby.
Stayed 2 nights in Jul 2023

8/10 Good

Pamela

Stayed 2 nights in Jul 2023

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre rooms
Very convenient city centre hotel. Clean and tidy throughout. A good sized room for the price and location. Plenty of nearby cafes for breakfast
Stayed 1 night in Jul 2023

8/10 Good

Jeong-Jun

Travelled with family
Liked: Cleanliness, staff & service
good location
Stayed 2 nights in Jun 2023

10/10 Excellent

Rose

Stayed 2 nights in Jun 2023

10/10 Excellent

Lindsey

Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was nice and quiet, clean and tidy. It was great to be able to leave my bag at the hotel after check out and collect it later that day.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

VL

Stayed 1 night in May 2023

6/10 Okay

Jeffrey, Saint Paul

Liked: Cleanliness, staff & service
The best part of staying at the Buttery is its central location in the very heart of Oxford and proximity to public transportation. The property is aging, and you have to negotiate narrow staircases with luggage. It's really not a hotel experience but a private room.
Stayed 5 nights in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Kathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character of the rooms was pleasant.
Stayed 1 night in Apr 2023

8/10 Good

Kathryn, Redmond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has all the charms and quirks of an older building with twisty narrow staircases and multiple levels. Its location in the heart of Oxford makes it super convenient and the rooms seem surprisingly spacious. My room faced the main road and was on the first floor, which meant lots of noise with people talking on sidewalk just feet away from my windows
Stayed 2 nights in Apr 2023

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly hotel, well located in the centre of Oxford
Stayed 1 night in Apr 2023

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in the building and shop neighbors helped us find the entrance which is a little tucked away. The steps are fairly steep and winding but hand rails are well kept. Rooms are spacious and kept clean and the staff is attentive to the room each night. Very conveniently located to many Oxford destinations and easy to find a meal nearby.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable albeit old property w/o all the flashy bits in a modern hotel. Although the stairs are a bit steep, the hotel location - opposite Balliol College - is excellent. Heartily recommended for everyone who can manage stairs.
Stayed 2 nights in Apr 2023

8/10 Good

Katharine

Business traveller
Liked: Cleanliness, staff & service
It was lovely and central, also affordable. However, I booked a single room that had no handbasin in the bathroom - it was in the bedroom with no towel rail, no heating in the bathroom and the only heating in the very cold room was a barely functioning strange electric wall mounted heater that had no fan and I woke with the cold in the night. It was bleak and minimal. Sufficient for the stay, but not particularly good value for money.
Stayed 1 night in Mar 2023

10/10 Excellent

SHuofei

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great place. Superb service. Amazing location. Will stay again for sure.
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable stay
The Buttery has a great location for all tourist sights although this does mean rooms at the front are a little noisy as they are opposite part of the uni - worth bearing in mind if you are sensitive to noise.
Stayed 2 nights in Feb 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was a great location and nice rooms. I asked for the top floor so had lots of steps but enjoyed the view and got some exercise. Over all great stay. Will be back.
Stayed 3 nights in Jan 2023