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Reviews of Hotel Binario Umeda

4 out of 5
Hotel Binario Umeda
3-9-1 Toyosaki, Kita-ku, Osaka, Osaka-fu

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 583 reviews" "
Rating 8 - Good. 243 out of 583 reviews" "
Rating 6 - Okay. 108 out of 583 reviews" "
Rating 4 - Poor. 25 out of 583 reviews" "
Rating 2 - Terrible. 10 out of 583 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannyn

Stayed 4 nights in Dec 2023
Response from Hotel Binario Umeda Accommodation Manager on 25 Feb 2024
Thank you for your stay. We look forward to seeing you again.

10/10 Excellent

Marta

Stayed 12 nights in Nov 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. Thank you very much for taking time out of your busy schedule to evaluate our "comfortable space". We look forward to seeing you again.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ホテルビナリオ梅田 フロント on 29 Feb 2024
この度のご宿泊利用、並びに、評価をいただき、ありがとうございました。またのご利用をお待ちしております。

8/10 Good

Monique

Stayed 1 night in Nov 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. Thank you very much for evaluating our "comfortable space". We look forward to seeing you again.

10/10 Excellent

ASAMI

Stayed 1 night in Nov 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. Thank you very much for evaluating our "comfortable space". We look forward to seeing you again.

10/10 Excellent

RYUICHI

Stayed 1 night in Oct 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. Thank you very much for evaluating our "comfortable space". We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
The facility was basic as I had expected with small room and a bit of walk from train station. However, their service was excellent and above my expectation. I could see they were trying their best to make guests' stays better.
Stayed 2 nights in Sep 2023
Response from Hotel Binario Umeda Accommodation Division on 8 Oct 2023
Thank you for staying with us this time. We are very happy that you appreciated the response of our staff in this way. We will continue to strive to ensure that all future customers feel the same way. Also, if you have a chance to come to Osaka, Japan, please consider staying with us again. thank you very much.

10/10 Excellent

KM JUDE

Stayed 1 night in Sep 2023
Response from ホテルビナリオ梅田 宿泊課 on 8 Oct 2023
Thank you for staying with us this time. We are very happy that you were satisfied with your stay with us. We look forward to seeing you again.이번 숙박에 감사드립니다. 저희에서의 체재가 만족하실 수 있었던 것, 매우 기쁘게 생각했습니다. 또 이용을 기다리고 있습니다.この度のご宿泊ありがとうございました。私どもでの滞在がご満足いただけたこと、とても嬉しく思いました。またのご利用をお待ちしております。

6/10 Okay

JOEY

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and convenient
Stayed 1 night in Aug 2023
Response from Hotel Binario Umeda Accommodation Division on 8 Oct 2023
Thank you for staying with us this time. I am very happy that you found it clean and convenient. If you ever come to Japan again, please consider staying with us. We look forward to seeing you again.この度のご宿泊ありがとうございました。清潔・便利と感じていただけたこと、とても嬉しく思いました。再び、来日されることがありましたら、私どもでの宿泊をご検討下さい。またのご利用をお待ちしております。

6/10 Okay

OKADA

Stayed 1 night in Aug 2023
Response from Hotel Binario Umeda Accommodation Division on 8 Oct 2023
この度のご宿泊ありがとうございました。お気付きの点等がございましたら、是非ともお知らせ下さい。いただきましたご意見に対しては、速やかに対応させていただきます。またのご利用をお待ちしております。

6/10 Okay

Clifton

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. Thank you very much for evaluating our "comfortable space". We look forward to seeing you again.

10/10 Excellent

AYANO

Stayed 4 nights in Jun 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. Thank you very much for evaluating our "comfortable space". We look forward to seeing you again.

10/10 Excellent

HOGYUN

Stayed 2 nights in Jun 2023
Response from ホテルビナリオ梅田 フロント on 9 July 2023
この度のご宿泊ありがとうございました。今後ご利用いただく皆様にも「快適空間」を体感いただけるよう、努めてまいります。またのご利用をお待ちしております。

6/10 Okay

Georgina

Travelled with partner
Liked: Cleanliness
Very thin walls! reasonably friendly front desk staff. Was left a bit underwhelmed having read previous reviews highly recommending the hotel. Great proximity to stations and delish food options nearby though.
Stayed 3 nights in Jun 2023
Response from ホテルビナリオ梅田 フロント on 9 July 2023
Thank you for staying with us this time. However, we apologize for the inconvenience caused by the noise from the next room. In such cases, please contact the front desk. Promptly we will correspond. We look forward to seeing you again.

8/10 Good

TAKASHI

Stayed 1 night in Jun 2023
Response from ホテルビナリオ梅田 フロント on 9 July 2023
この度のご宿泊ありがとうございました。今回の滞在に於いて、不具合はございませんでしたでしょうか?具体的な感想投稿もお待ちしております。またのご利用をお待ちしております。

10/10 Excellent

Kam

Stayed 4 nights in Jun 2023
Response from ホテルビナリオ梅田 フロント on 9 July 2023
この度のご宿泊ありがとうございました。今回の滞在に於いては、概ね満足いただけたことと存じます。今回の滞在に於いては、具体的な感想投稿もお待ちしております。またのご利用をお待ちしております。

10/10 Excellent

Koji

Stayed 1 night in May 2023
Response from ホテルビナリオ梅田 フロント on 9 July 2023
この度のご宿泊ありがとうございました。今回の滞在に於いては、概ね満足いただけたことと存じます。具体的な感想投稿もお待ちしております。またのご利用をお待ちしております。

6/10 Okay

Juwon

Stayed 3 nights in Jun 2023
Response from ホテルビナリオ梅田 宿泊課 on 4 July 2023
この度のご宿泊ありがとうございました。今回の滞在に於いて、不具合はございませんでしたでしょうか?またのご利用をお待ちしております。

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean. Neighborhood around the property is quiet. They have microwaves and coin laundry which was very convenient. Stations are within walking distance. Room is fairly sized. Amenities provided was very useful and convenient. A very nice place to stay in Osaka. Highly recommended.
Stayed 2 nights in Jun 2023
Response from Hotel Binario Umeda Accommodation Division on 4 July 2023
Thank you for staying with us this time. I am very happy to hear that you were satisfied with your stay. We will do our best to ensure that everyone who uses our services in the future will feel the same way. We look forward to seeing you again.

8/10 Good

TAKESHI

Stayed 1 night in May 2023
Response from ホテルビナリオ梅田 宿泊課 on 4 July 2023
この度のご予約ありがとうございます。私どもの快適空間を体験いただけたこと、嬉しく思いました。またのご利用をお待ちしております。

10/10 Excellent

Yenpin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良好的住宿體驗
住宿地理位置交通方便、房間每日清掃整潔乾淨、房間空間及衛浴設備略顯狹小、其他一切都非常滿意
Stayed 10 nights in May 2023
Response from ホテルビナリオ梅田 宿泊課 on 4 July 2023
谢谢你这次入住。 我们这次使用的房间是一个紧凑的房间。 我们也有大房间,所以下次你住在大阪时请考虑。 我们期待再次见到您。

10/10 Excellent

MITSURU

Stayed 2 nights in May 2023
Response from ホテルビナリオ梅田 宿泊課 on 4 July 2023
この度のご宿泊ありがとうございました。私どもの「快適空間」に概ね満足いただけたこと、とても嬉しく思いました。またのご利用をお待ちしております。

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff
Stayed 3 nights in May 2023
Response from Hotel Binario Umeda Front on 27 May 2023
Thank you for staying this time. I was glad that you posted your impression that it was "clean and the staff were very helpful". In the future, we will continue to strive to improve the quality of customer service so that everyone who uses us will feel the same way.

6/10 Okay

ASAMI

Stayed 1 night in May 2023
Response from ホテルビナリオ梅田 宿泊課 on 4 July 2023
この度のご利用ありがとうございました。私どもで宿泊は、いかがでしたでしょうか?具体的にご意見・感想をお聞かせいただけると幸いです。またのご利用をお待ちしております。

10/10 Excellent

KEITARO

Stayed 1 night in May 2023
Response from ホテルビナリオ梅田 宿泊課 on 4 July 2023
この度のご利用ありがとうございました。私どもの「快適空間」にご満足いただけたようで、安堵しました。具体的にご意見・感想をお聞かせいただけると幸いです。またのご利用をお待ちしております。

8/10 Good

Jae

Stayed 2 nights in Apr 2023
Response from Hotel Binario Umeda Front on 29 Feb 2024
We would like to express our gratitude for your use of our accommodation and for your evaluation. We were pleased to see that they were generally satisfied with our "comfortable space".

10/10 Excellent

YEEUN

Stayed 3 nights in Apr 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

10/10 Excellent

Vanessa

Stayed 3 nights in Apr 2023
Response from Hotel Binario Umeda Accommodation Section on 25 Feb 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

8/10 Good

TAKESHI

Stayed 1 night in Apr 2023
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

10/10 Excellent

MAKIKO

Stayed 2 nights in Mar 2023
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

10/10 Excellent

tsuyoshi

Stayed 2 nights in Mar 2023
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

6/10 Okay

EIICHI

Stayed 1 night in Jan 2023
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were pleased to see that they were generally satisfied with our "comfortable space". We look forward to seeing you again.

8/10 Good

Brendan

Stayed 2 nights in Jan 2023
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
繁華街のはずれにあって使い勝手の良い良いホテルです
梅田の茶屋町の大通り沿いにあり場所がわかりやすく、大阪駅からは多少歩くものの、近隣に遅くまで営業している飲食店やコンビニなどあり、大変便利でした。 部屋も広く綺麗で、アメニティはロビーで自分で持っていく形式でしたが、どんなものを置いているのかの表示が小さく、有料アメニティの表示もちょっとわかりづらかったです。 通りを挟んだ向かい側が消防署で、宿泊した部屋が通り沿いだったので、深夜に緊急車両が出動する際にかなり大音量でサイレンが鳴り起こされたので、そこは運ですが、朝までぐっすり眠りたい人には難ありかもしれません。 和食の朝食ブッフェがとても豪華でおいしかったです。
Stayed 1 night in Jan 2023

10/10 Excellent

Gwyn

Stayed 1 night in Dec 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very happy that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

8/10 Good

TAZAKI

Stayed 1 night in Dec 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very happy that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

6/10 Okay

Wing Wai

Stayed 5 nights in Nov 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. Thank you very much for taking the time out of your busy schedule to give us an evaluation. We look forward to seeing you again.

10/10 Excellent

Paula

Stayed 3 nights in Nov 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We were very happy that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.

6/10 Okay

akazawa

Stayed 1 night in Nov 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. Thank you very much for taking the time out of your busy schedule to give us an evaluation. We look forward to seeing you again.

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming.
Stayed 3 nights in Oct 2022
Response from ホテルビナリオ梅田 宿泊課 on 5 Mar 2024
Thank you for your stay. I was also very happy to have a good impression of the staff. We will continue to strive to make you feel the same way this time. We look forward to seeing you when you come back to Japan.

8/10 Good

Yen Chang

Stayed 5 nights in Oct 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We would also like to express our gratitude to you again for taking time out of your busy schedule to receive such an evaluation. We look forward to seeing you again.

8/10 Good

madoka

Stayed 8 nights in Sep 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We would also like to express our gratitude to you again for taking time out of your busy schedule to receive such an evaluation. We look forward to seeing you again.

10/10 Excellent

AKI

Stayed 1 night in Sep 2022
Response from Hotel Binario Umeda Accommodation Section on 26 Feb 2024
Thank you for your stay. We would also like to express our gratitude to you again for taking time out of your busy schedule to receive such an evaluation. We look forward to seeing you again.

10/10 Excellent

Koji

Stayed 1 night in Aug 2022

2/10 Terrible

TAKUTO

Stayed 2 nights in Aug 2022

8/10 Good

SHINOBU

Stayed 1 night in Jul 2022

10/10 Excellent

Naoki

Stayed 1 night in Jul 2022

8/10 Good

DAISUKE

Stayed 1 night in Jun 2022

8/10 Good

Kengo

Stayed 1 night in May 2022

10/10 Excellent

Kiichi

Stayed 1 night in Apr 2022