Exterior

Reviews of Magnuson Hotel

2.5 out of 5
Magnuson Hotel
4694 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Reviews

5.2
Rating 10 - Excellent. 99 out of 743 reviews" "
Rating 8 - Good. 135 out of 743 reviews" "
Rating 6 - Okay. 113 out of 743 reviews" "
Rating 4 - Poor. 115 out of 743 reviews" "
Rating 2 - Terrible. 281 out of 743 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Yelena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY DIRTY. SMELL LIKE PEE AND BLOOD ALL OVER THE WALLS IN THE ROOM AND BATHROOM. Didnt stay. Went straight back to office and told them to refund money and clean room. BIG HEALTH ISSUE. The front desk WAS AWARE of room condition and still rent it without deep cleaning. Stay away.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible run down.
First room we went into tub was falling apart. Couch was all ripe up. Room smelt moldy and damp. Shower had no pressure. Worst stay ever. Ended up sick from room.
Stayed 3 nights in Oct 2022

2/10 Terrible

Viacheslav

Disliked: Property conditions & facilities
It’s very old and dirty everting! Danger location
Stayed 1 night in Oct 2022

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really sad that you work with this motel. You should have a more strict method to accept hotels in your platform. The place was disgusting, the roomsemelled like an ashtray. The shower was full of hairs. The worst part is that in the parking were a lot of junkies drinking and consuming drugs.
Stayed 2 nights in Oct 2022

6/10 Okay

Wandaliz

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Paul

Stayed 4 nights in Sep 2022

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary hotel
We visited the area for Howl-o-Screams. The hotel and the room were dumpier and scarier than the haunted houses. Avoid this place.
Stayed 1 night in Sep 2022

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
No se ni por donde comenzar para describir lo asqueroso y horrible de este lugar. Lo único positivo de este lugar es su localización y precio, lo cual al final no vale la pena por lo incómodo y asqueroso del lugar. El cuarto estaba sucio en todos sus aspectos, la cama de color amarillento con sabanas y almohadas que parecían no haberse cambiado por su color amarillo y marrón. Cama incómoda se sentían los alambres del mattress en la espalda lo cuál me hacía sentir en peligro de ser traspasada por uno de sus alambres mientras dormía. Baño totalmente sucio. Lavamanos estaba agrietado y con pelos. Bañera con piso agrietado y pintura colgante, moho en todas partes, granos de arroz encima de la nevera lo cuál demuestra que la habitación no fue limpiada. Las chicas del housekeeping rudas y malcriadas. Todas las mañanas golpeaban la puerta con rudesa. Hubiera preferido pagar más que pasar por esta pesadilla. No vayan a este hotel no vale la pena los dolares ahorrados.
Stayed 3 nights in Sep 2022

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bad experience , room's has bad mould problem, surrounding is not safe you will get rob! Is too much to list.
Stayed 7 nights in Sep 2022

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There are roaches everywhere n not clean properly
Stayed 1 night in Sep 2022

6/10 Okay

HECTOR

Stayed 3 nights in Sep 2022

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This property was run down and felt very dirty. There was dirt built up around the edges of the bathroom and the sink was cracked and the bathtub faucet was falling out of the wall. It was just not well taken care of. I would not choose this place again.
Stayed 1 night in Jun 2022

6/10 Okay

Ravikumar

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Unclean premises
Stayed 1 night in Aug 2022

4/10 Poor

David

Stayed 1 night in Aug 2022

2/10 Terrible

Wann

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Place was closed before we even checked in and even more sad it was my birthday.
Stayed 1 night in Aug 2022

2/10 Terrible

Ana C

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs remodeling everything! Everything is a junk.
Stayed 1 night in Aug 2022

8/10 Good

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
They always say you get what you pay for but this hotel was pretty good for the money. It was disappointing that the pool wasn’t open because of some issue to do with not being able to stay filled. The staff were really nice. It was great to see that they had laundry on the property but unfortunately the ice machines didn’t work. Over all I would recommend a stay here it was an over all enjoyable experience lots to do close by.
Stayed 6 nights in Jul 2022

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance
Stayed 5 nights in Jul 2022

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Ester

Disliked: Cleanliness, staff & service
The bathtub was filthy. The sink was dirty. The carpet was matted. I hated the room, but I had already paid for it.
Stayed 1 night in Jul 2022

2/10 Terrible

Erick Leonardo, Cartago

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course I'll leave a review. It was by far the worst hotel I've ever been at (and I've been in over five hundred hotels all over the world since I work as a translator and tourist guide) and I truly hope that you can improve everything starting with cleaning, there was garbage under the bed and excessive dirt all over the room, sheets had nasty stains and we even killed a couple cockroaches, bed was broken and sofa also, smell was awful, fridge's door didn't close correctly, furniture was way too old and very deteriorated with loads of dirt (again), there was a broken shade with two big holes in one of the lamps and another one totally missing, the toilet was partially detached from the floor, the shower wall was damaged with a big crack, the shower curtain was stained and old, the window curtain was damaged as well, we couldn't open it as you would regularly do. We couldn't really believe there was no chairs available in the lobby or a restroom or even a simple waste basket. Not to mention two roof leaks right where the line to check-in starts. And last but not least the cleaning lady was more than rude, knocking the door at 10am in a disrespectful way and after only two quick knocks she decided to open the door by herself just to say "be sure to be out at 11am" and then at 11am sharp she knocked again in a disrespectful manner again making sure to kick us out right away. We wondered why the hurry if you don't really clean the room. The neighborhood is dangerous
Stayed 1 night in Jul 2022

2/10 Terrible

jose

Disliked: Staff & service
Ok
Stayed 2 nights in Jul 2022

4/10 Poor

Viveca

Travelled with family and small children
I did not like that no one was there to assist you after 12 at night because I was looked out twice and had to sleep on the streets till morning with my 2 little sons because no one was there to open up my room for me because my keys malfunctioned . I was never reemberced for those nights
Stayed 8 nights in Jul 2022

4/10 Poor

Rob

Travelled with family
Disliked: Cleanliness, staff & service
pool closed.
Hotel had the pool filled yet it was closed. Summer in July. Pool needs to be open. Cheap hotels still needs a pool.
Stayed 5 nights in Jul 2022

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting. Smelled musty and there were bugs. No soap no wash clothes or hand towels. Thank goodness we were only there to sleep. The bed was the only positive. It was very comfortable. Will never stay there again. Do not recommend.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2022

2/10 Terrible

Diamond Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was so unsafe locks on doors and windows broken Unclean used beds and dirty bathroom floors The worker on duty was the only nice thing about this place
Stayed 2 nights in Jul 2022

4/10 Poor

Lena, Miami

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, outdated. I didn’t want to touch anything. And the property next door I could literally watch the drug deals happening. Only good thing was the location, close to food and activities.
Stayed 1 night in Jul 2022

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the room without being clearly made aware of any policy that said the office was closed at 12am until after i paid for the room and at 12:03am i was turned away and wasn’t able to check in
Stayed 1 night in Jul 2022

2/10 Terrible

Isabelle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m usually happy with a bed and shower, but not when the bed is the most uncomfortable I have ever slept in. The place is disgusting, horrible smell, so hard to stay in the room, at least we only stayed in to sleep. We used the washing machine and there was about 20 street cats and a raccoon. The cleaning lady was rude, and knocked a bunch of times the day of the check out before check out time trying to kick us out so she could “clean” even though she didn’t come the day prior. Please do yourself a favor and go somewhere else, the cheap price is not worth the horrible sleep. There are cheap places that are better.
Stayed 3 nights in Jun 2022

2/10 Terrible

RAFAEL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was terrible.
Stayed 3 nights in Jun 2022

2/10 Terrible

FRANK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU'VE GOT TO BE KIDDING
Quite frankly, we spent 10 minutes at the hotel. As soon as we opened the room door, we could smell mildew. Looking around, we seen the bedding was old, and the all of 2 pillows were flat. The furniture was worn. We turned around and left. I went to the front desk, and explained why we were not staying.
Stayed 3 nights in Jun 2022

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Always check your sheets
Staff was super friendly the rooms are run down and smelled horrible housekeeping needs to do a better job keeping up with the room management needs to check there work also our sheets were disgusting had stains all over them
Stayed 2 nights in Jun 2022

2/10 Terrible

Ismanuel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Property is extremely run down. Staff was extremely rude and refused to give me my money back due to them not being able to register me for the first night after they close down the hotel at 12pm and I had to sleep else where for the first night. Lady at front office was super rude when I asked about getting reimbursed for the night since I was not able to sleep at the hotel. She stated that was not possible. With such a negative attitude. Would never stay there again. Bathroom drain was clogged.
Stayed 3 nights in Jun 2022

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Shannon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place is horrible. Do not stay here. Filthy, broken sink, broken lights, broken toilet paper holder, bathroom door didnt shut, nasty druggies sleeping in cars, people living in rooms with their clothes and kids toys and bikes in parking spots. Definitely a nasty and scarey place to stay. I immediately asked for a refund but was told no.
Stayed 1 night in May 2022

2/10 Terrible

HERNAN

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a disgusting room the dirty bathroom and the dirty bathtub
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I would not recommend staying here. Staff in the evening is rude and unprofessional. Morning staff was fine. The furniture appears to have been from the 70s. The lampshade was broke, bed sheets had cigarette burns in them and the room smelled musty when you first walked in. The pull out couch was dirty and stained.
Stayed 1 night in Jun 2022

6/10 Okay

Robert

Place has not been remodeled in many years. Bathroom fan did not work. Stains on carpet, etc. Furniture is very old.
Stayed 1 night in May 2022

2/10 Terrible

Teresa G

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom, carpet edges peeled away from the wall, trash left in and under the furniture. Honestly, just surprised it wasn't crawling with bugs. Probably because it had such a strong odor of pesticides in the room.
Stayed 4 nights in May 2022

8/10 Good

David, Harrogate

Liked: Cleanliness, staff & service
I thought the swimming pool was not in service
Stayed 8 nights in May 2022

8/10 Good

Mario

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The floors were very dirty. The hotel itself was quite nice for the price we paid. I would go back in a second.
Stayed 1 night in May 2022

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk clerk a young lady .speak no very nice with the costumer .me.lale she have a problem she was no profecional at her job.she spoke portaguise
Stayed 1 night in May 2022

8/10 Good

David, Harrogate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and since the pandemic it’s less busy but the cleaner did a good job
Stayed 3 nights in May 2022

2/10 Terrible

Tal

Stayed 1 night in May 2022

6/10 Okay

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Alisha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our sink was broken it was leaking and out t.v didn't want to work and there was roaches
Stayed 1 night in Apr 2022