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Reviews of Days Inn by Wyndham Kissimmee West

2.5 out of 5
Days Inn by Wyndham Kissimmee West
4125 W Vine St, Kissimmee, FL

Reviews

6.0
Rating 10 - Excellent. 163 out of 1007 reviews" "
Rating 8 - Good. 231 out of 1007 reviews" "
Rating 6 - Okay. 206 out of 1007 reviews" "
Rating 4 - Poor. 166 out of 1007 reviews" "
Rating 2 - Terrible. 241 out of 1007 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Glineth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I got my room and when open the door didn’t like the bad smell, then I looked at the bathroom and wasn’t pleasant. I asked for another room and they gave me another one. This one was a little bit better though I didn’t like it at all and didn’t want to ask for another one guessing they were all the same.So I went to Walmart and bought a cleaner spray and germ and odor spray and clean it myself. The bathroom had a bad smell and the curtain had mold like if never was changed. The bedsheets didn’t have a nice clean smell so I bought a new sheets set at Walmart. I don’t want to come back to this hotel. What a bad experience for me and my wife. This people don’t know how to run this business! The brake-fast was poor and the pool dirty.
Stayed 1 night in Mar 2024

2/10 Terrible

Jack

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. The room smelled of mold, sheets had dirty and blood, no towels.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jasmine

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very upsetting very gross
Stayed 1 night in Mar 2024

10/10 Excellent

Rooby, Atlantic City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 3 nights in Mar 2024

2/10 Terrible

Ruby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a perfect neighborhood and close to everything for tourist. With that being said it was a horrible experience. I only wanted 3 things in a hotel when I travel. I needed breakfast, good location, and a pool. When we got there, there wasn’t any towels in the bathroom and no toilet paper. Since we got there so late I was okay. In the morning when we went down for breakfast there was none. The owner asked me if I wanted a cereal. The room was not ever cleaned and there was sketchy people throughout the property. The card kept on deactivating so I had to go to the front office and wait 20 minutes. Everyday I had to go get a new towel or toilet paper. The hotel is nice but it’s rundown by the slumlord. It can be so nice if they put work into it. I had already paid so I couldn’t leave. At night time there was drug activity. Avoid this place at all cost!!!!!
Stayed 5 nights in Mar 2024

2/10 Terrible

Kylie

Disliked: Property conditions & facilities
Do NOT stay here! 3 rooms they showed me and they were all bad. Floor not clean, bed sheets dirty! Bathroom not clean sink in the kitchen part was leftover coffee stuck on the bottom. Bugs in one room. Had people in next room fight at super early hours of the morning he even mentioned about shooting the place down. This place would be fantastic for all the homeless people around.
Stayed 2 nights in Mar 2024

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Celeste

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old rundown property. The toilets are low and the cable didn't work the first night. The pictures are deceiving it may have looked great when it was new, crown molding and half walls but it is not maintained.
Stayed 2 nights in Feb 2024

2/10 Terrible

Rocco

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a spousal fight several times, car alarms and our room stunk of smoke even though we got a nonsmoking room!
Stayed 1 night in Feb 2024

2/10 Terrible

Mandie Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had food in it and we had to ask for more than one towel. Was there 4 nights and they never cleaned our room took out trash or replaced our towels
Stayed 4 nights in Feb 2024

2/10 Terrible

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
left when i killed bloody bed bug biting me at night
Stayed 2 nights in Jan 2024

6/10 Okay

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
We will not be staying here again. Dirty showers, no towels, etc....

2/10 Terrible

Marina, Brighton

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is terrible. Everything is dirty and there is a dirt on the floor. Bedding was not fresh. There was no water in one of the rooms. We arrived at 11pm and had to cancel our stay (we had a reservation for 5 days) first thing next morning. Property promised full refund but we did not get it yet.
Stayed 5 nights in Dec 2023

2/10 Terrible

MARTIN

Disliked: Cleanliness, staff & service, property conditions & facilities
they say they have breakfast. but they dont have. it is unacceptable, fake news.
Stayed 1 night in Dec 2023

2/10 Terrible

Jorge

Disliked: Property conditions & facilities
They said we was Betty pull the property with daily. They do not clean the room. You have to go downstairs and give you the towel it was it was very sad.
Stayed 5 nights in Dec 2023

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel experience was horrible. They did not have any breakfast, the coffee was cold, the milk container had layers of stain milk around the containers. The room smelt really bad, it smelted musty. The bed sheets had stains on it and mold spots. Majority of the furniture had built up dusk and was broken. The shower curtain had mold on the bottom. The water pressure from the shower and sink barely came out. The front door barely closed, we had to put a chair behind the door. The front desk individual tried to sell us a room that had a leaking toilet. Which he tried to fix it in-front of us and then claim that it's not that broken we couldn't used the toilet as much. There's no easy access for handicaps.
Stayed 1 night in Dec 2023

2/10 Terrible

Eduviges

Stayed 3 nights in Dec 2023

2/10 Terrible

Dung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be fooled
Looks nothing like their pictures and most definitely not a place for kids. Arrived with my 7 year old and when we got to our room there was a really bad odor. We walked around a bit and she accidentally touched a cockroach. There was no way we were able to sleep there overnight so we looked for another hotel. I asked for a refund and the front desk guy seemed understanding and said he couldn’t refund me for all 4 nights but he would refund me for 3 and he never did
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Unclean
Stayed 1 night in Dec 2023

2/10 Terrible

Angel E

Travelled with group
No towels in the room, lights no working
Stayed 2 nights in Nov 2023

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!!
When I got to my room, none of the lights worked. One lamp was completely broken. Had to switch rooms. The next room I was given was already occupied. Their Free Breakfast was Free...of Food...the worst.
Stayed 3 nights in Nov 2023

2/10 Terrible

Santiago

Stayed 1 night in Nov 2023

4/10 Poor

Robert

Travelled with partner
Disliked: Amenities
Property needs to be cleaned or remoldeled
Stayed 1 night in Nov 2023

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Would never stay there again. Rooms are so nasty whoever cleans those rooms should be ashamed. Property managers fired. Just nasty.
Stayed 1 night in Nov 2023

2/10 Terrible

Blair

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old!!! Walk in the room, turn on the light switch - no luck, found the light unplugged. Now I wish I never turned on the lights! Toilet paper was coming out of the door peep hole, the security latch was broken off the door, no towels or cups in the room, the TV remote was held together by blue painters tape, mold on the bathroom ceiling, dried up blood next to the ironing board (looks like housekeeping knew about it because the floor was unswept or mopped in weeks). The bathroom floor was also unkept...the tub drain was behind the toilet in a pile of dirt. We received towels that were old and paper thin no wash cloth or hand towels provided. Found 2 live Roachs - ok it's Florida, I'll give them that one! But at a rate of $140 a night prepaid I will never stay at this property again! Breakfast was supposed to be continental - 8am no food was out.
Stayed 1 night in Nov 2023

8/10 Good

Doreen

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Disappointed
The rooms were not nearly as nice as the profile. There weren’t any towels in the room. Repairs weren’t done the the safety lock on the door, hooks in the bathroom. There were cigarette burns on the tub. They evidently don’t look behind the doors when they clean. When I went down to get towels no one was at the desk. Had to make another trip down Days Inn are definitely not as nice as they once were.
Stayed 1 night in Oct 2023

4/10 Poor

Nathalia

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsanitary place to stay and lice
Stayed 2 nights in Sep 2023

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Breanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mold, broken door locks, stains on furniture and bed. I even had a pink stain in bedsheets so it makes me wonder if they change the bedding. No breakfast like they claim and vending machines are supposedly broken.
Stayed 2 nights in Jan 2022
Response from Days Inn kissimmee West on 28 Jan 2022
IT'S ALWAYS BEST TO QUICKLY INFORM THE FRONT DESK OF ANY ISSUES WITH YOUR ROOM. SO FRONT DESK IS ABLE TO ACCOMODATE YOU ASAP. ) As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Days Inn kissimmee West on 22 Jan 2022
IT'S ALWAYS BEST TO QUICKLY INFORM THE FRONT DESK OF ANY ISSUES WITH YOUR ROOM. SO FRONT DESK IS ABLE TO ACCOMODATE YOU ASAP. ) As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Gisselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t clean
Stayed 4 nights in Dec 2021
Response from daysinn kissimmee west on 5 Jan 2022
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2021
Response from Days Inn kissimmee West on 5 Jan 2022
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Cecilia

Disliked: Staff & service, amenities, property conditions & facilities
Very dirty they don't clean every day (feminine)
Stayed 4 nights in Dec 2021
Response from Days Inn kissimmee West on 5 Jan 2022
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The size of the unit was great and the amenities of the kitchenette was great. However, it had a strong odor and was not exactly the cleanest. Fixtures were broken. We actually were afraid to use the bathroom. Good thing the gentlemen working at night was so accommodating to give us extra blankets to cover the sofa for our son who was sleeping on it.
Stayed 1 night in Dec 2021
Response from Days Inn kissimmee West on 1 Jan 2022
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay as far away from this place as possible. The night attendant was rude, I guess he didn't think I could hear him as he was cursing me out so as he gave me my key card I told him I was sorry that I inconvenienced him, there was no lock on the the door, the TV didn't work, there was roaches, no wash cloth to bathe with good thing I had brought one, one night as my daughter's & I was sleeping someone walked into my room because the attendant gave them the same room I was in, there was no housekeeper, the sink didn't work. The pictures they had posted for their was definitely false advertisement because it was definitely nothing like their pictures, because this place was disgusting.
Stayed 5 nights in Dec 2021
Response from Days Inn kissimmee West on 29 Dec 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Ranjith Kumar, Maryville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst I won’t recommend to anyone
Stayed 3 nights in Dec 2021
Response from Days Inn kissimmee West on 29 Dec 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share

10/10 Excellent

Yahaira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and stay
Stayed 2 nights in Dec 2021
Response from Days Inn Kissimmee West on 29 Dec 2021
We appreciate the time you took to share your experience, and hope to again extend exceptional service on your next visit to Orlando Kissimmee Florida.

8/10 Good

Michael

Stayed 2 nights in Dec 2021

2/10 Terrible

Samara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

2/10 Terrible

Yadaris

Disliked: Cleanliness, amenities, property conditions & facilities
very dirty place
Stayed 4 nights in Dec 2021
Response from days inn kissimmee west on 16 Dec 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Larry R.

Stayed 2 nights in Nov 2021

2/10 Terrible

Santos

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
i didn't like anything. There was dead cockroaches in the drawers. Cut wires exposed. The ac and most of the lights didn't work. And the key for the room also didn't work. Would not recommend
Stayed 2 nights in Nov 2021
Response from daysinn kissimmee west on 25 Nov 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Days Inn kissimmee West

2/10 Terrible

virgil

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place is nasty. Don't look behind the beds or under the sheets. The are said to have new ownership so I hope they can get this place turned around but it is filthy. Couldn't count the hairs on the sheets let alone under. Literally cigarette buts and wrappers behind the bed, dead bolt lock didn't lock properly. Had folded cardboard shimming up furniture, and literally food "rice" in the indents in the mattress under the hair pubic hair ridden mattress cover. Bathroom was vile. New ownership needs to work on making 10 rooms good, rent those, get better reviews and work on the rest as time goes on. Also don't rent by the week. Guy standing outside his door two doors down smoking pot with no shirt on and sketchy looking. I was alone so I checked out another room. Just as bad, so I checked out. Now I have to try to get my money back.
Stayed 5 nights in Nov 2021
Response from DAYS INN on 24 Nov 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Days Inn kissimmee West

2/10 Terrible

Sean, Fort Washington

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was excessively dirty, Roach powder and corners on floor everywhere in room, bedframe non-assembled, electrical outlets loose in wall and without covers, musty smell in room.
Stayed 2 nights in Nov 2021
Response from DAYS INN on 24 Nov 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Days Inn kissimmee West

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
I make the trip to Orlando and my surprise my room was cancel for no reason and i never received any email why.......
Stayed 1 night in Nov 2021
Response from daysinn on 18 Nov 2021
As a paying guest you deserve to be accommodated. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your reservation was cancelled; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Days Inn kissimmee West

2/10 Terrible

Tatiana

Travelled with family
Disliked: Property conditions & facilities
Terrible
Stayed 2 nights in Nov 2021
Response from daysinn on 17 Nov 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Days Inn kissimmee West

2/10 Terrible

Shelby

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool appeared to be ok, but the location was in a bad part of town. The outside of the property was dirty. The room was a hodge podge of old sheets, bad pillows etc. The bathroom was in horrible condition. The shower curtain had black mold all over it and the tub was patched and white patch material that was clogging the drain. I was not going to use the shower. All I could do was brush my teeth and try and sleep a little. Overall, a nasty motel. I would be ashamed to have my name attached to it!
Stayed 1 night in Nov 2021
Response from daysinn on 17 Nov 2021
As a paying guest you deserve to be accommodated. It is always good to contact the front desk, so they can quickly rectify any issue with your room. Move you if necessary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Kissimmee West. We're sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us, and we're saddened to hear. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Days Inn kissimmee West

2/10 Terrible

Eric

Disliked: Staff & service
Fraud
I was charged for staying here but never actually stayed. After booking the room online, I was called by Days Inn and told that they didn’t have two rooms and that I would have to make other arrangements. I did just that but they still took my money for the rooms anyway
Stayed 1 night in Oct 2021
Response from DAYS INN KISSIMMEE WEST on 10 Nov 2021
((NOT FRAUD, PERHAPS A CLERICAL MISTAKE.)) PLEASE INCLUDE YOUR NAME AND RESERVATION DETAILS SO WE CAN LOOK INTO THIS MATTER. THANK YOU.

4/10 Poor

Kimberly

Stayed 1 night in Oct 2021
Response from DAYS INN KISSIMMEE WEST on 15 Oct 2021
Thank you for your review. All reviews negative or positive helps us improve our quality of service. We appreciate the time you took to share your experience, and hope to again extend exceptional service on your next visit to Orlando Kissimmee Florida. Days Inn Kissimmee West