Ratings based on 1,777 Verified Reviews

4.4 out of 5
81% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 17/05/2019
Good location, large rooms, quality staff. Nice restaurant on site.
5 out of 5
by A verified traveller from Florida

Posted 14/05/2019
Wonderful!!! The room was luxurious. Wonderful amenities! Helpful staff and perfect location.
Comment from Hotel Management
15/05/2019 by Hotel Reception, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 13/05/2019
Comment from Hotel Management
15/05/2019 by Hotel Reception, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 06/05/2019
Comment from Hotel Management
15/05/2019 by Hotel Reception, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 04/05/2019
Comment from Hotel Management
15/05/2019 by Hotel Reception, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller from Cleveland OH

Posted 30/04/2019
Staff friendly and room more than met expectations. Will definitely recommend this hotel to friends and family. Great location too. Thanks Expedia!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 29/04/2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 29/04/2019
4 out of 5
by A verified traveller from Brighton

Posted 29/04/2019
Lovely hotel, for temp stays by disabled guests portable frames for the toilet would be good. Prior notice about the Markey st Ent would be very useful. When leaving by the Market st door, there should always be a member of staff to accompany a wheelchair due to the door open buttons not working properly. Most important is that this door needs a telephone from the outside to enable disable guests to enter after arriving by train.
5 out of 5
by A verified traveller from Los Angeles

Posted 25/04/2019
Gorgeous building. Old world feel. Right by old town.