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SureStay Hotel by Best Western Castro Valley
2.5 star property

Hotel in Castro Valley with free breakfast and 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

SureStay Hotel by Best Western Castro Valley

Photo gallery for SureStay Hotel by Best Western Castro Valley

Property entrance
Desk, laptop workspace, blackout curtains, iron/ironing board
Bathroom sink
Property grounds
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of SureStay Hotel by Best Western Castro Valley

Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking included
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is AU$138
Price available on 5/5/2024

Explore the area

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
  • Popular LocationCalifornia State University East Bay9 min drive
  • Popular LocationRingCentral Coliseum13 min drive
  • Popular LocationOakland Zoo13 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)16 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Castro Valley

Located in Castro Valley, SureStay Hotel by Best Western Castro Valley is on the Strip and near the airport. Dublin Heritage Park & Museums and Tommy T's Comedy House are cultural highlights, and travellers looking to shop may want to visit San Francisco Premium Outlets and Southland Mall. Check out an event or a game at RingCentral Coliseum, and consider making time for Oakland Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours.
Visit our Castro Valley travel guideOpens in a new window

What's nearby

  • California State University East Bay - 9 min drive
  • Stoneridge Shopping Center - 10 min drive
  • RingCentral Coliseum - 13 min drive
  • Oracle Arena - 13 min drive
  • Oakland Zoo - 13 min drive

Getting around

  • Castro Valley Station - 2 min drive
  • Pleasanton Station - 15 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 17 min drive

Restaurants

  • McDonald's - 18 min walk
  • Starbucks - 17 min walk
  • Chipotle Mexican Grill - 3 min drive
  • i-Tea - 2 min drive
  • Panda Express - 4 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Hotel on the Strip
SureStay Hotel by Best Western Castro Valley provides free breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A 24-hour front desk and a vending machine
  • Guest reviews say good things about the helpful staff
Room features
All guest rooms at SureStay Hotel by Best Western Castro Valley have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Is SureStay Hotel by Best Western Castro Valley pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on 29 Apr 2024 start from AU$145.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castro Valley?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castro Valley?

Checkout is at 11:00 AM.

Where is SureStay Hotel by Best Western Castro Valley located?

Situated on the Strip, this hotel is within 3 miles (5 km) of Hayward Japanese Gardens, Lone Tree Cemetery and Golden Tee Golfland. Alex Giualini Plaza Park and Lake Chabot Spa are also within 3 miles (5 km). Castro Valley Station is 29 minutes by foot.

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 631 reviews" "
Rating 8 - Good. 255 out of 631 reviews" "
Rating 6 - Okay. 96 out of 631 reviews" "
Rating 4 - Poor. 52 out of 631 reviews" "
Rating 2 - Terrible. 38 out of 631 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Veronica, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with the room and breakfast. I will stay again.
Stayed 1 night in Apr 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service all around
Stayed 2 nights in Mar 2024

2/10 Terrible

Edward H

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The front dest always very helpful
Stayed 1 night in Dec 2023

8/10 Good

LouJean

Liked: Amenities
Quiet. Close to services Clean.
Stayed 2 nights in Feb 2024

6/10 Okay

Tou

Business traveller
Liked: Cleanliness, staff & service
This place is just cold and heater dont work well.
Stayed 1 night in Feb 2024

10/10 Excellent

jason, palestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the is close to everything, convenient after work. The room was very clean. It was a little noisy with the people next room. I'am always have a good night sleep.
Stayed 1 night in Jan 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was nice and helpful.
Stayed 1 night in Jan 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024