Front of property

Reviews of Coconut Waikiki Hotel

3.5 out of 5
Coconut Waikiki Hotel
450 Lewers Street, Honolulu, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1007 reviews" "
Rating 8 - Good. 319 out of 1007 reviews" "
Rating 6 - Okay. 88 out of 1007 reviews" "
Rating 4 - Poor. 35 out of 1007 reviews" "
Rating 2 - Terrible. 27 out of 1007 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Good location. Clean & large rooms. Water station, coffee station. Loved having a mini kitchen. Would stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shari

LOVE the filtered water in a dispenser on the main floor. Like having a fridge, sink and table and microwave.
Stayed 1 night in Mar 2024
Response from Joanne - Assistant Operations Manager on 16 Mar 2024
Aloha Shari! Thank you so much for the amazing rating and wonderful comments. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Joanne - Assistant Operations Manager on 16 Mar 2024
Aloha Sandra! Mahalo for staying with us and for sharing your wonderful rating! I trust you made many amazing memories in paradise, and we hope we have the opportunity to welcome you back again!

10/10 Excellent

Jiawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff and complementary ticket to Bishop Museum
Stayed 1 night in Mar 2024
Response from Joanne - Assistant Operations Manager on 16 Mar 2024
Aloha Jiawei! Thank you for being our guest during your recent visit to Waikiki. I'm so happy to hear that our location and especially our staff, helped make your time in paradise enjoyable!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat it for the price! We loved our stay here and the popcorn in the foyer. Would definitely stay again. The beds were comfy, and all linens clean but the rooms did show signs of wear and tear in places.
Stayed 2 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 16 Mar 2024
Aloha Jessica! Mahalo for staying with us and for the wonderful 5 star rating! I'm so thrilled you had a fantastic vacation, and we are honored to have been a part of it. When Hawaii calls again, we would be honored to welcome you back to your new home on the island!

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value and clean hotel.
Stayed 2 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 16 Mar 2024
Aloha Louise! Mahalo for being part of our ohana during your recent stay in Waikiki! Your wonderful rating and kind words are very much appreciated. We look forward to welcoming you back again soon!

8/10 Good

William, Landmark

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with this hotel! It is easy walking distance from Waikiki beach, and from other Waikiki shopping and dining options. The pool is very small, and often shaded. The staff sometimes had difficulty giving directions and suggestions about local eating, etc, but those are easily researched elsewhere. The rooms were clean and comfortable. One great feature of the Coconut Waikiki was free entry to the Bishop Museum, a spectacular resource about Hawaiian history. We had not heard about this museum on other sites or research about Honolulu, but it was a highlight of our 2-week stay in the islands. Don't miss it! We booked an Uber from a 4th-floor room, and didn't realize that Location had reported an address on the next street over. That was easily remedied, but something to watch out for. We will stay at the Coconut Waikiki again if we visit Honolulu.
Stayed 2 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 8 Mar 2024
Aloha William! Mahalo for staying with us and sharing such a wonderful rating and kind words. I am so pleased to hear that you enjoyed our accommodations. Our location allows easy access to all of Waikiki, yet is far enough removed to relax. When Hawaii calls again, we will be here ready to welcome you back to paradise!

10/10 Excellent

Wesley Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing and rooms were clean.
Stayed 4 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 8 Mar 2024
Aloha Wesley Adam! Thank you so much for staying with us and sharing your thought about our hotel. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a fantastic location with a great view of the mountains. Fantastic restaurants within walking distance. Extremely friendly and helpful staff. Valet parking was great and fast but $40 per night seems expensive.
Stayed 7 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 8 Mar 2024
Aloha James! Mahalo for staying with us and taking time to share your comments and wonderful 5 star rating. I am so pleased to know that our hotel and team were able to make your vacation in Hawaii memorable. Our location is convenient to all Waikiki has to offer and our amenities are designed to provide our guests easy, comfort and a quiet respite from their adventure. And, at the heart of the hotel, is our friendly and engaging staff who love to engage with our guests. I hope that you felt like part of the family here!

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was cheap and clean, valet was quick!
Stayed 2 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 8 Mar 2024
Aloha Bryan! Mahalo for staying with us and being a part of the ohana at Coconut Waikiki Hotel. When Hawaii calls again, we will be ready to welcome you back to your home in paradise!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Did miss the continental breakfast of the recent past.
Stayed 5 nights in Feb 2024
Response from Joanne - Assistant Operations Manager on 8 Mar 2024
Aloha Daniel! Thank you for being our guest during your recent visit to Waikiki. I'm so happy to hear that our location and especially our staff, helped make your time in paradise enjoyable!

10/10 Excellent

Wilhelmien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Joanne - Assistant Operations Manager on 16 Mar 2024
Aloha Wilhelmien! Mahalo for being our guest and sharing such a fantastic rating! I trust you found many great adventures in paradise. We would love to welcome you back on your next vacation to Hawaii!

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Feb 2024
Response from Joanne - Assistant Operations Manager on 8 Mar 2024
Aloha Pamela! Mahalo for staying with us during your vacation in paradise! I am so pleased to hear that you found your stay with us perfect. You are forever part of the ohana here, so when Hawaii calls again, we will be here ready to welcome you back to your home in paradise!

8/10 Good

INGRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Joanne - Assistant Operations Manager on 28 Mar 2024
Aloha Ingrid! Mahalo for staying with us and sharing such a wonderful rating. I appreciate your patronage and hope we have the opportunity to welcome you back again in the furture!

8/10 Good

Leopoldo Pasquale

Stayed 13 nights in Jan 2024
Response from Joanne - Assistant Operations Manager on 28 Mar 2024
Aloha Leopoldo! Mahalo for staying with us and being a part of the ohana at Coconut Waikiki Hotel. When Hawaii calls again, we will be ready to welcome you back to your home in paradise!

8/10 Good

Roy

Very good complimentary pop corn, coffee and drinks. Star very friendly
Stayed 1 night in Jan 2024
Response from Joanne - Assistant Operations Manager on 26 Feb 2024
Aloha Roy! Mahalo for staying with us during your vacation in paradise! I am so pleased to hear that you enjoyed the hotel's assortment of amenities and that you found our team very friendly. We truly appreciate your patronage and hope we have a chance to welcome you back to Coconut Waikiki Hotel in the future.

10/10 Excellent

Kevin F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Joanne - Assistant Operations Manager on 26 Feb 2024
Aloha Kevin! Mahalo for staying with us and sharing such a wonderful rating. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

6/10 Okay

Ann, Carmichael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean - I received an upgrade to an access bathroom with tub/shower but would have preferred a free-standing shower. One day my room was not cleaned even though I removed my privacy sign and informed the front desk at 11:00. am to clean it. Staff was nice about the situation. Lewers Street could use more lighting late at night.
Stayed 2 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 26 Feb 2024
Aloha Ann! Thank you for being our guest and sharing your kind words about the hotel. I am sorry to hear that housekeeping missed your room but I am happy to hear that our team was able to assist you. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Heated pool was really nice, since sun doesn't really hit it. Staff was very helpful.
Stayed 2 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 8 Jan 2024
Aloha Michael! Mahalo for staying with us and for the wonderful 5 star rating! I'm so thrilled you had a fantastic vacation, and we are honored to have been a part of it. When Hawaii calls again, we will be ready to welcome you back to your home in paradise!

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with this hotel. Much chepaer and better than another hotel we stayed (Ramada Waikiki), but better service and room. They even gave us a complimentary wine bottle on arrival.
Stayed 1 night in Dec 2023
Response from Joanne - Assistant Operations Manager on 26 Feb 2024
Aloha Tony! Mahalo for staying with us and for the wonderful rating and comments. I appreciate your patronage and hope we have the opportunity to welcome you back in the future!

8/10 Good

Elizabeth

Stayed 1 night in Dec 2023
Response from Joanne - Assistant Operations Manager on 22 Jan 2024
Aloha Elizabeth! Mahalo for staying with us and sharing such a wonderful rating. I appreciate your patronage and hope we have the opportunity to welcome you back in the future!

6/10 Okay

Jonathan

Stayed 4 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 29 Dec 2023
Aloha Jonathan! I'm so sorry to hear that your stay with us was less than exceptional. If time permits, we would appreciate you sharing the reasons for your dissatisfaction so we may work to improve the experience for our guests. Thank you for staying with us and I hope your time in Hawaii was fantastic!

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.
Great service. Under construction noise. Otherwise, I enjoyed the facilities and would rebook.
Stayed 6 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 29 Dec 2023
Aloha Audrey! Thank you for choosing to stay with us and for showcasing your beautiful photos. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

10/10 Excellent

Garrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joanne - Assistant Operations Manager on 18 Dec 2023
Aloha Garrison! Mahalo for staying with us and sharing such a wonderful rating. I appreciate your patronage and hope we have the opportunity to welcome you back in the future!

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Military dont stay here
Coconut hotel is on military approved TLA list and so they are NOT supposed to charge their $30 amenity (junk) fee but I brought it to their attn twice and they dont care. When you add their $40 parking (mandatory valet) which is not reimbursible, and all the fees/taxes, this $130 room turns into a $300 a night room.
Stayed 3 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 29 Dec 2023
Aloha William, Thank you for choosing to stay with us and for sharing your feedback regarding your recent stay with us. I am sorry to hear about the troubles you faced with the TLA program. When you book directly through the hotel, the TLA exemptions are processed as you stated. However, it appears you booked through a third party company. There are process we must take in order to approve any TLA exemptions and unfortunately, Hotels.com or any third party bookings are not part of this program. I understand your feedback on parking fees. Due to the limited number of stalls and the number of guest vehicles we need to accommodate, the hotel offers valet service to ensure all guests can be accommodated. The parking fee is similar to other hotels and parking structures due to the high demand for parking in Waikiki. Free parking is very limited in Waikiki, and come with restrictions and no parking times. Please accept my sincere apologies for the issues you faced and thank you for taking the time to share your feedback. We will continue to strive to make a positive impact on our guests' experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
The staff was excellent, very kind and accommodating, made us feel welcome! Will definitely stay again!
Stayed 3 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha! Mahalo for being part of our ohana during your recent stay in Waikiki! We appreciate you showcasing our wonderful staff. They are heart of Coconut Waikiki Hotel and genuinely enjoy getting to know our guests. You are forever part of the ohana here, so when Hawaii calls again, we will be here ready to welcome you back to your home in paradise!

8/10 Good

David

Stayed 2 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha David! Thank you so much for staying with us and sharing wonderful rating. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

10/10 Excellent

Corey

Stayed 1 night in Dec 2023
Response from Joanne - Assistant Operations Manager on 6 Jan 2024
Aloha Corey! Thank you for being our guest and sharing your wonderful rating. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excellent

MING ZI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay.
Stayed 1 night in Dec 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha Ming Zi! Mahalo for staying with us and sharing such a wonderful rating. I appreciate your patronage and hope we have the opportunity to welcome you back to your new home in paradise!

2/10 Terrible

AIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coconut Short Comings.
Small rooms. 1964 decor. Lumpy rugs. Needs updating. Bathroom 5 ft by 7 ft. Child size Toilet. If height over 66 inch too small. 1980 non-digial TV set for digital channels. 12.07.2023 no room service, no towels, bed made or coffee. 12.06.2023 no room coffee provided. No military parking discount.
Stayed 3 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha Aida! Mahalo for staying with us and sharing your feedback. I'm disappointed to learn your accommodations didn't meet your expectations. Our housekeeping team takes pride in providing a clean, comfortable room for our guests to relax. They will want to know where they missed the mark so they can correct those deficiencies. They work very hard to make each guest feel at home and clearly we missed the mark with you. I understand that our hotel was not the right fit for you, but do appreciate you giving us a try and sharing your feedback. I hope that your had a fantastic vacation in Hawaii!

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street noise was considerable. Price was unbeatable! Valet parking was always quick and courteous. All staff were pleasant, helpful, attentive. 24-hour coffee, tea, & hot chocolate was appreciated, and area was kept clean - entire lobby was always neat and clean. Popcorn available afternoons.
Stayed 2 nights in Dec 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha Sue! Thank you so much for the amazing rating and wonderful comments you shared about the hotel and staff. Sometimes, it's the little things that make all the difference. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best servicing hotels in Wikiki area
The manager, Danie, Robert are world class employees.
Stayed 2 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha Sunil! Mahalo for being part of our ohana during your visit to paradise. We truly appreciate your wonderful rating and kind words about the hotel. I'm so happy to hear that our location and especially our staff, helped make your time in paradise enjoyable. You are forever part of the ohana here, so when Hawaii calls again, we will be here ready to welcome you back to your home on the island!

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2023
Response from Joanne - Assistant Operations Manager on 3 Dec 2023
Aloha Judith! Thank you so much for being our guest and sharing such a wonderful review. I am so thrilled to hear that your experience with us was great. We would be honored to welcome you back to Coconut Waikiki Hotel on your next vacation to paradise.

8/10 Good

Rodney

Travelled with group
Liked: Staff & service, amenities
Close to shops and beach Rooms very small and need refubishing
Stayed 1 night in Nov 2023
Response from Joanne - Assistant Operations Manager on 4 Dec 2023
Aloha Rodney! Mahalo for staying with us during your vacation in paradise! I am so pleased to hear that you enjoyed the hotel's location. Our accommodations are great for those who like to get away from the hustle of being in the center of Waikiki, but still close enough to walk to all it has to offer. When Hawaii calls again, we will be ready to welcome you back to paradise!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Joe! Mahalo for being part of our ohana during your recent stay in Waikiki! Your 5 star rating and kind words are very much appreciated.

8/10 Good

heather

Stayed 1 night in Nov 2023
Response from Joanne - Assistant Operations Manager on 14 Dec 2023
Aloha Heather! Thank you so much for staying with us and sharing your thoughts about our hotel. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget friendly stay!
I stood here for 3 nights and chose this hotel because the price was budget friendly and the reviews seemed to be positive. It was exactly what you would think it is. It is just a place you would need to sleep. The workers were friendly and helpful. They provide pool towels. They offer free popcorn every afternoon. They also had a water station so that you can refill your own water bottles. I actually got a free upgrade to a king bed with a front view! It was in a safe area but the windows were weird. They had two windows on the sides that were kind of like blinds so noise definitely got in from the very busy street out front. It didn’t bother me because I’m a heavy sleeper but if you’re a light sleeper then you might not like it. You also have to keep your AC very cold because otherwise it will be warm since it isn’t a central unit. The stay was fine other than the parking situation. If you choose to stay then it is worth paying for valet parking because otherwise if you get back too late it will take a long time to find a spot. It took me 30 minutes to find a spot that was two streets away. Other than that, I do recommend if budget friendly is your priority! It was only a $100 deposit fee. Have fun!
Stayed 3 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Natasha! Mahalo for staying with us and taking time to share your comments and wonderful rating. I am so pleased to know that our hotel and team were able to make your vacation in Hawaii memorable. When another paradise vacation calls again, we would be honored to welcome you back!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Angie! Thank you for being our guest during your recent visit to Waikiki. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Staff was very accommodating for all requests. We really enjoyed the yummy coffee every morning! Hotel is a bit dated, but very clean and had everything we needed.
Stayed 7 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Steve! Mahalo for staying with us and for the wonderful rating and comments. I am thrilled to hear you found our staff friendly, hotel clean and that you enjoyed the coffee station! We would be honored to welcome you back to Coconut Waikiki Hotel on your next vacation to paradise.

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location. The Mountain View rooms are the best!
Stayed 4 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Brandie! Mahalo for staying with us during your vacation in paradise! I am so pleased to hear that you enjoyed the hotel's location and accomodations. I must agree, the mountains views are an amazing sight to wake up to every morning. You are family now, and we cannot wait to welcome you back to your home in paradise!

8/10 Good

maureen

Travelled with family
Good location. Liked room but washroom was tiny.
Stayed 2 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Maureen! Thank you for being our guest and sharing your kind words about the hotel. Our location allows easy access to all of Waikiki, yet is far enough removed to relax. When Hawaii calls again, we will be here ready to welcome you back to paradise!

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel conveniently located!
Good hotel less than 10min walking from Waikiki. Nothing particular about it but comfortable and pleasant. Kinda liked the free popcorn and snacks in the evening!
Stayed 1 night in Nov 2023
Response from Joanne - Assistant Operations Manager on 12 Nov 2023
Aloha Pierre! Mahalo for staying with us and writing a review. I am glad to hear that you found our location convenient, accommodations comfortable, and you enjoyed the complimentary popcorn in the lobby. As a small, boutique hotel, we truly appreciate your patronage and hope we have a chance to welcome you back to Coconut Waikiki Hotel in the future!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 12 Nov 2023
Aloha Christopher! Thank you so much for staying with us and sharing your thoughts about our hotel. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous staff, easy access, clean room!
Stayed 4 nights in Nov 2023
Response from Joanne - Assistant Operations Manager on 12 Nov 2023
Aloha James! Thank you for being our guest and sharing your kind words about the hotel. As a small, boutique hotel, our goal is to provide a unique, engaging experience, allowing our guests the opportunity to find adventure right outside our doorstep. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excellent

Hongfang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating. Hotel is centrally located within walking distance to dinning and shopping. Would recommend
Stayed 6 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 5 Nov 2023
Aloha Hongfang! Mahalo for staying with us and for the wonderful 5 star rating! I'm so thrilled you had a fantastic vacation, and we are honored to have been a part of it. Our location allows easy access to all of Waikiki and transportation around the island. Thank you so much for taking time to recognize our team. They are the heart of Coconut Waikiki Hotel and truly love sharing their island home. When Hawaii calls again, we would be honored to welcome you back to your new home on the island!

10/10 Excellent

Fallyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 5 Nov 2023
Aloha Fallyn! Thank you so much for staying with us and sharing your thoughts about our hotel. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable!

10/10 Excellent

Fabian

Stayed 3 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 25 Nov 2023
Aloha Fabian! Thank you for being our guest and sharing your kind words about the hotel. As a small, boutique hotel, our goal is to provide a unique, engaging experience, allowing our guests the opportunity to find adventure right outside our doorstep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tom the Bomb
Staff was friendly and helpful. Room was comfortable and clean. Fresh popcorn at 3 o’clock is a nice feature.
Stayed 5 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 5 Nov 2023
Aloha! Mahalo for staying with us and taking time to share your comments and wonderful rating. I am so pleased to know that our hotel and team were able to make your vacation in Hawaii memorable. When Hawaii calls again, we will be ready to welcome you back to your home in paradise!

8/10 Good

IVY

Liked: Staff & service, property conditions & facilities
Everything was good except the restroom - it needs to upgrade or remodel. The tile was so old and molded
Stayed 5 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 5 Nov 2023
Aloha Ivy! Mahalo for being part of our ohana during your recent stay in Waikiki! Your amazing rating and feedback are greatly appreciated. We would be honored to welcome you back to Coconut Waikiki Hotel on your next vacation to paradise!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to Waikiki and bus system.
Stayed 9 nights in Oct 2023
Response from Joanne - Assistant Operations Manager on 5 Nov 2023
Aloha Kevin! Mahalo for staying with us and sharing your 5/5 rating. I am so pleased to hear your enjoyed your accommodations. Our location allows easy access to all of Waikiki, yet is far enough removed to relax. When Hawaii calls again, we will be here ready to welcome you back to paradise!