COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Heritance Tea Factory

Photo gallery for Heritance Tea Factory

Featured image
LCD TV
View from Room
Memory-foam beds, in-room safe, blackout curtains, iron/ironing board
Memory-foam beds, in-room safe, blackout curtains, iron/ironing board

Overview of Heritance Tea Factory

Heritance Tea Factory

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Kandapola Nuwara Eliya, Nuwara Eliya

Explore the area

  • Popular LocationPedro Tea Factory15 min drive
  • Popular LocationLover's leap Waterfall19 min drive
  • Popular LocationPidurutalagala23 min drive

Choose dates to view prices

About this area

Kandapola

Located in Kandapola, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Pidurutalagala. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting.

What's nearby

  • Pedro Tea Factory - 15 min drive
  • Lover's leap Waterfall - 19 min drive
  • Pidurutalagala - 23 min drive
  • Sri Baktha Hanuman Kovil - 26 min drive
  • Lake Gregory - 37 min drive

Getting around

  • Haputale Railway Station - 76 min drive

Restaurants

  • Kenmare Restaurant — 1 min walk
  • Kenmare restaurant — 1 min walk
  • Anmapoorane Restaurant - 21 min drive
  • Milano - 22 min drive
  • De Silva Food - 22 min drive

About this property

Heritance Tea Factory

Luxury hotel with free valet parking and restaurant
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 50 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and memory foam beds. Guests will also find LCD TVs, room service and rainfall showerheads.
Heritance Tea Factory offers 50 forms of accommodation with a safe and complimentary bottles of water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. This Kandapola hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: LKR 25 for adults and LKR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Ecotours
  • Mini golf

Family friendly

  • Laundry facilities
  • Mini golf
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: LKR 25 for adults and LKR 12 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel Nuwara Eliya

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 117 out of 196 reviews
5 - Excellent 60%
Rating 4 - Good. 54 out of 196 reviews
4 - Good 28%
Rating 3 - Okay. 13 out of 196 reviews
3 - Okay 7%
Rating 2 - Poor. 8 out of 196 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 196 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance Tea Factory is a great place to experience. The staff are wonderful, the food is very good and all in all we’re very glad we stayed. The bathrooms are a bit passé and the décor is a bit drab... but... do go! The surrounding area is truly stunning and the cottage garden is enchanting. So much to do and see... a great quirky experience.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place. We had a room with a balcony which I would highly recommend as the views and crystal clear air are stunning. The standard of the room and the friendliness and professionalism of the staff was first class. The food was excellent. I cannot recommend this hotel highly enough.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Spectacular vistas. Good food. Access via car is a bit difficult but well worth it.
Stayed 2 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
I booked this hotel but then called the hotel within 2 hours of booking it to cancel it due to it being much farther drive from the city than searched. The hotel manager refused to refund me even though I never went and called right after I booked. Hotels.com said to me it is the hotels decision if I can be refunded. Horrible experience.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020