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Overview of Heritance Tea Factory

Photo gallery

Lobby seating area
LCD TV
View from Room
Memory foam beds, in-room safe, blackout curtains, iron/ironing board
Memory foam beds, in-room safe, blackout curtains, iron/ironing board
VIP Access

Heritance Tea Factory

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPedro Tea Factory15 min drive
    Popular LocationLover's leap Waterfall19 min drive
    Popular LocationPidurutalagala23 min drive

Choose dates to view prices

Premium Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Floor Deluxe

  • 19 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Premium Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About this area

Nuwara Eliya

Located in Nuwara Eliya, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Pidurutalagala. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting.
Popular Location

What's nearby

  • Pedro Tea Factory - 15 min drive
  • Lover's leap Waterfall - 19 min drive
  • Galway Forest Reserve - 20 min drive
  • Pidurutalagala - 23 min drive
  • Sri Baktha Hanuman Kovil - 26 min drive

Getting around

  • Haputale Railway Station - 76 min drive

Restaurants

  • Kenmare Restaurant — 1 min walk
  • Kenmare restaurant — 1 min walk
  • Anmapoorane Restaurant - 21 min drive
  • Milano - 22 min drive
  • De Silva Food - 22 min drive
View map

About this property

Heritance Tea Factory

Luxury hotel with free valet parking and restaurant
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 50 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and memory foam beds. Guests will also find LCD TVs, room service (during limited hours) and rainfall showerheads.
Heritance Tea Factory offers 50 forms of accommodation with a safe and complimentary bottles of water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. This Nuwara Eliya hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: LKR 25 for adults and LKR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Ecotours
  • Mini golf

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Mini golf

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: LKR 25 for adults and LKR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel Nuwara Eliya

Frequently asked questions

Can I cancel my reservation for free at Heritance Tea Factory and receive a full refund?
Yes, Heritance Tea Factory offers free cancellation on select room rates, because flexibility matters! Please refer to Heritance Tea Factory cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Heritance Tea Factory?
As of 22 Jan. 2021, prices found for a 1-night stay for 2 adults at Heritance Tea Factory on 21 Feb. 2021 start from AU$429, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Heritance Tea Factory pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heritance Tea Factory?
Self-parking and valet parking are free at this property.
What time is check-in at Heritance Tea Factory?
Check-in is from 2:00 PM - 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Heritance Tea Factory?
Checkout is at noon.
Does Heritance Tea Factory provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Heritance Tea Factory located?
Situated in the mountains, this luxury hotel is within 9 miles (15 km) of Pedro Tea Factory, Pidurutalagala and Lover's leap Waterfall. Victoria Park and Galway Forest Reserve are also within 9 miles (15 km).
4.4
Excellent
Rating 5 - Excellent. 117 out of 196 reviews
5 - Excellent 60%
Rating 4 - Good. 54 out of 196 reviews
4 - Good 28%
Rating 3 - Okay. 13 out of 196 reviews
3 - Okay 7%
Rating 2 - Poor. 8 out of 196 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 196 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance Tea Factory is a great place to experience. The staff are wonderful, the food is very good and all in all we’re very glad we stayed. The bathrooms are a bit passé and the décor is a bit drab... but... do go! The surrounding area is truly stunning and the cottage garden is enchanting. So much to do and see... a great quirky experience.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place. We had a room with a balcony which I would highly recommend as the views and crystal clear air are stunning. The standard of the room and the friendliness and professionalism of the staff was first class. The food was excellent. I cannot recommend this hotel highly enough.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Spectacular vistas. Good food. Access via car is a bit difficult but well worth it.
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
I booked this hotel but then called the hotel within 2 hours of booking it to cancel it due to it being much farther drive from the city than searched. The hotel manager refused to refund me even though I never went and called right after I booked. Hotels.com said to me it is the hotels decision if I can be refunded. Horrible experience.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
WOW! that is what I would say. Beautiful location, well maintained hotel and superb service and food. We spent three nights here and we were made to feel like royalty. The food was superb, the staff had smiles on their faces all the time!
Stayed 2 nights in Feb 2020

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