1 Bedroom Private Pool Villa (North View) | Exterior
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Reviews of Jimbaran Cliffs Private Pool Hotel & Spa

4 out of 5
Jimbaran Cliffs Private Pool Hotel & Spa
Jalan Gedong Sari 888, Mumbul, Kuta Selatan, Nusa Dua, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 164 reviews" "
Rating 8 - Good. 55 out of 164 reviews" "
Rating 6 - Okay. 18 out of 164 reviews" "
Rating 4 - Poor. 5 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

4.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Dee, Canada

Travelled with partner
Liked: Cleanliness, staff & service
Very nice & quiet, spacious & great having your private plunge pool. Staff was really nice & tours are very reasonable—best deals around. Only negative was that nothing was with in walking distance so you’d have to cab it everywhere
Stayed 7 nights in Aug 2019
Response from Peter and Yudiani on 28 Aug 2019
Many of our guests hire motorbikes from Rp 70-160,000 per day so they have the best of access from our centrally located hotel. Then they can relax in luxury and privacy at the end of their day.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is very remote! It's very inconvenient to get out of the hotel onto the main street! Except for the taxi in front of the hotel, no other car was willing to drive in... . The view was beautiful on website pictures, but it actually looked like it was on top of an unbuilt mountain. It also didn't feel safe!
Stayed 1 night in Jul 2019
Response from Peter and Yudiani on 28 Aug 2019
We have done everything to show our location which is perfect for a couples luxury retreat. Aerial photographs and ocean shown on the horizon make it clear we are neither on a beach or surrounded by shopping precincts. In the dry season the surrounding farmland loose all their leaves and you can see all the Balinese homes surrounding Jimbaran Cliffs. Bali is one of the safest places in the world. We have been living at Jimbaran Cliffs for more than 10 years and our daughter who is now 10 roams freely around the farming area with all the other children and knows she has to be home by dark. Even so we have 24 hour security at Jimbaran Cliffs for guests peace of mind. Many of our guests hire a motorbike so they can enjoy all of Bali and return to Jimbaran Cliffs to relax in their private pool and private courtyard villa.

8/10 Good

Ada

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service was god but the facilities inside is very poor. The amenities are old, the towels, the table cloth very old.The cups have stink on it. But for this price, it's worth to stay once.
Stayed 2 nights in Apr 2019

8/10 Good

Mick, Port Douglas Australia

Liked: Staff & service
We stayed in the Bayview room and loved the view the pool is a nice way to end your day in Bali the back deck area is small but with the cabana it feels like you’re on top of Bali the cabana tho is unsafe it leans and is getting eaten by termites the flooring is about to cave in. The room itself is kept tidy but the walls are mouldy and need a good scrub and paint and the bedding is really old and worn. The bathroom is dark and old as well the toilet leaked on the floor and the shower literally had no water pressure the bath was ok the room fills with mosquitoes at night so make sure you buy bug spray it sounds bad but we did enjoy our stay here the staff are kind the views are stunning it’s a nice way to unwind
Stayed 7 nights in Oct 2018

6/10 Okay

ASHIK

Stayed 2 nights in Oct 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size of room, location kind of far from everything.
Stayed 2 nights in Sep 2018

8/10 Good

Abdalah, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The excellent view is the best thing, clean, private, really quite and peacful with good staff. Very far from attractions and this is the biggest problem but you will love staying there.
Stayed 1 night in Sep 2018

10/10 Excellent

Abdalah, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for those who seek peace, excellent view, remote from attraction but you have everything
Stayed 2 nights in Sep 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax. Service was good, room was clean. Food not the best and many items on the menu were unavailable, although breakfast was great!
Stayed 3 nights in Aug 2018

8/10 Good

kadek cohan, vancouver .bc canada

Liked: Staff & service, room comfort
Good hotel.staff very nice
Hotel very nice. Private.staff very good pleasant. Only need to improve is the maintaining the cleanest of the condition of the hotel.laundry. The bad was the road to get there is very bad road lighting. Recommended use driver.if you drive by your self might get lost.
Stayed 2 nights in Apr 2018
Response from Angela - Reservations on 19 Apr 2018
Jimbaran Cliffs provides a taxi / touring service at the same rates as Bluebird Taxi's with free airport transfers ( we need flight numbers and Bali times at least 48 hours before arrival to guarantee your free transfer).

4/10 Poor

Sheikh Minhaj, Scottsdale, AZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Doesn't worth the money
I had an expectation that I could bath in the private pool. But it failed measurably. The pool is more than 6 feet deep, its impossible to bath in the pool if you don't know swimming. Plus the bathroom's bathtub was not functioning. The water was not passing. Only good thing is the staff members were really helpful and cordial.
Stayed 1 night in Nov 2017
Response from Angela on 28 Nov 2017
Thank you for your constructive comments, our swimming pools do range from 146-169 cm deep. If you had asked the staff they would have lowered the pool level to suite your needs.

10/10 Excellent

Vicki, Perth Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and relaxing
I spent a week at Jimbaran Cliffs as I needed to unwind and relax after a busy year. This was the perfect place to do it. The private pool was amazing and I spent many an hour swimming in it and relaxing in the Bali hut. The staff were terrific, special mention of Putu in the restaurant. She was brilliant from day one, remembered my name right from the start and after one meal remembered my particular preferences and was ready and waiting as soon as I walked in. I also got the staff to try out making lots of new cocktails, which meant I got to try out consuming them.... I had a massage most days and they were very relaxing. Overall some much needed downtime was very enjoyable in this lovely place. The owner Peter stopped and had a chat over breakfast one morning which was great. If you like peace and serenity, this is the place for you.
Stayed 8 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Liked the pool and the staff food and spa also excellent
Stayed 6 nights in Sep 2017

10/10 Excellent

adam , adelaide south Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and private. Absolutely loved it.
Stayed for 8 nights. Private and cosy. Pool fantastic and staff very helpful and friendly. Will definately be back.
Stayed 7 nights in Aug 2017
Response from Angela on 16 Sept 2017
We appreciate your time reporting on Jimbaran Cliffs, we will provide better services before you return

8/10 Good

Rachel, Australia

Liked: Cleanliness, staff & service, room comfort
Nice Hotel if you want quiet getaway
We enjoyed our stay here, very friendly staff. Room was lovely and the villa pool area was excellent. Nice bathroom. The room and pool were clean. We stayed for 4 days which was enough. Good value for money. It is quite isolated so more suited to honeymoon couples. Biggest let down was the restaurant, below average. We went out for all meals after the first experience.
Stayed 4 nights in Jul 2017
Response from Angela on 16 Sept 2017
Thank you for your constructive criticism, we have solved the problems we had with our french toast, pancakes, fish and chips. Problem with some dishes being too cold has been fixed. If there were any other issues we would appreciate your assistance.

10/10 Excellent

Richard, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but truly hidden hotel
I stayed three nights here and I fully enjoyed much more than I expected. Especially the private pool is clean, huge and deep, so I jumped in every morning and night. The room is also big and all necessary items are equipped. The hotel stuffs are very friendly and kind. The restaurant is awesome and you should try fish fillet which I had twice during stay. The location is truly hidden. It's about 20 mins from main street and I enjoyed calm and quiet time on the day bed. On the other, the hotel is truly hidden indeed, even local driver hard to find and reach here. So you need to tell your driver the address and hotel's phone number. From the above, it's great cost performance and I definitely come back.
Private pool and day bed
The view from day bed

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Dana, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lowkey luxury in secluded spot
It was hard to find this hotel. It is actually in Nusa Dua and not Jimbaran. Our taxi driver had trouble finding it even with an address and my GPS (which was incorrect...led us nearby but not all the way there). The best thing to do is to coordinate with hotel staff beforehand to arrange a (free) pickup from the Bali airport, which is not far away. The hotel staff was wonderful. They were extremely friendly and helpful. They arranged taxi rides, shuttle service, and scooter rental for us. The food from the restaurant was great and reasonably priced (as most things are in Bali). The room was clean, had all the necessary amenities (only complaint was tv and DVD player stopped working on our last day, but that was a minor issue). The private pool on the room's balcony was gorgeous. It was really a highlight of the resort. The other highlight was the complimentary massage at the spa. Wonderful.
Balcony with private infinity pool
Bed and dining room table
Outdoor tub and shower
Response from Angela on 26 Jan 2017
Thank you for your support. We are on the Nusa Dua side of the Jimbaran boundary, all our views are over Jimbaran. I apologize for the confusion, our competitors are continually shifting our hotel position on Google Maps. We are taking action to prevent this in future and Google have advised this problem will be resolved in early February. Our cable entertainment system has been modified by the provider reducing our number of channels from 316 introductory service to 250 channels. All suites had a problem for one night during the changeover.

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Unbelievable service. Unbelievable property and the private room had everything we needed. The only let down was that we didn't stay longer. Best accommodation of the whole holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and very nice helpful staff
Your was very educational and staff members very helpful! Room and view was amazing

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The approach road was narrow and winding and rather scary arriving at night. Unfortunately we arrived at 11 pm and had to leave at 9am so there wasn't much to experience the room and service. Room and bathroom were spacious and well laid out but each time you take a shower the water does not drain properly and the whole room gets wet. We called in advance and requested for food upon arrival and it was served quickly. I guess unless you are in for the spa treatment one would find it rather remote as it is not a place that you can go out for a leisurely stroll.

8/10 Good

lorraine

Liked: Cleanliness, staff & service, room comfort
Relaxing spot FAR from the hustle and bustle
I've read a few reviews about this hotel being dated. If your looking for ultra modern then it's not for you. Personally a tile missing on the swimming pool wall high above my head did not affect my stay. We were in the area for a friend's wedding so we had no real plans to see a lot of the local area, it was our relaxing few days of the trip as we had jam packed days planned for other locations. We spent soo much time in our room and chilling my the pool both during the day and in the evening enjoying our gazebo. We even had a resident iguana that lived behind its light. We got the hotel taxi down to the beach a number of evenings for dinner which was easily arranged. We ordered breakfast to our room most mornings which was always prompt and very tasty. We did learn on the day after the wedding that it was much cheaper to have an early brunch as the lunch prices were a lot lower than the breakfast ones. All in all we were happy with the food. The room and bathroom was scented with insence with was a lovley touch. If you are looking for an active place close to amenities with social bars and restaurants this is not the place for you!! If like us you want a few days to chill out on your own and enjoy each others company then you won't be disappointed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jimbaran cliffs
Room was huge, clean, nicely decorated. Bed was comfortable. I didn't realize it was going to have a mini kitchen area, not that I was planning on cooking. The bathroom had a huge tub which can prolly fit more than two people. From the bed area to bathroom to the outdoor part, it had those insect repellant incense but there were still mosquitos/bugs that were flying around, helpful but doesn't make all the bugs go away. It is Bali and surrounded by plants/trees which is acceptable and expected. Staff were very friendly and arranged our taxi to arrive at 430am. I picked the hotel because of the location price and free airport shuttle service but unfortunately airport shuttle service is not 24/7. That was the only downside/con of this hotel. Other than that I would highly recommend this hotel

8/10 Good

BrekkyBuddies, Perth

Liked: Cleanliness, staff & service, room comfort
Overall good. Easy on the pocket. Close to airport. Free airport pick up and drop off.

6/10 Okay

chris, melbourne

Very quiet and away from everything.
Staff were fabulous even though there seemed to be a bit of a language barrier with a few staff. Was away from everything which is what we were seeking, however when we did venture out we found it an issue getting back as taxis are not very familiar with this area. Would suggest Trying to arrange transport with villa drivers prior to leaving villas. Villas lovely and clean. Was fabulous getting out of bed, walking out the door and your private pool directly in front of you. Restaurant on site great.

4/10 Poor

Kaylee, Abu Dhabi

Liked: Room comfort
Disliked: Staff & service
Cliff hotel
The bathroom and infinity pool are awesome, but beyond that the hotel and staff leave a lot to be desired!!! The hotel is about 10-15 minutes from anything and they do charge quite a bit to take you even up the street to the nearest busy street. The first night we did not have television and we did not have a working phone at any point during our stay and the staff could do nothing to fix the phone issue. The food is subpar at best and they do a sign and pay later method which was inconvenient because A friend and I were staying together for our trip. They ended up messing our bills up in the end when I left and we ended up having to sort the whole thing our for them in the end. If anyone is considering this hotel, just pay $.26 more and stay closer to city center or near the beach!!! Save yourself a headache!!!
Response from Angela on 19 July 2016
We apologise for your bad experience at Jimbaran Cliffs. Our PABX system failed for the first time since opening 6 years ago on a Friday and we couldn't have it fixed till the Tuesday. The television was out for one night being upgraded from the 300 or so channels to an improved system with access to 7 days of programming on all channels. Jimbaran Cliffs policy is to protect our staff from guests wanting to pay every bill separately. We provide a service for separate billing in rooms where requested. We are investigating why you had problems with check out billing, this is our first and only complaint. Our Lautan Restaurant is continually improving, our manager will go through all your restaurant accounts to make improvements. Your rating of 2/5 compared with our average of 4.5/5 is very concerning, we will make sure we continue improve our service till all guests review at 5/5.

8/10 Good

Michelle, New York

Liked: Staff & service, property conditions & facilities
nice villas and amazing infinity pools
I would rebook this hotel just for their infinity pools! They look exactly like the pictures and even though the cheaper villas have a roof blocking the skyline, its still worth it. The only reason I wouldn't rebook is because of the mosquitos. There are alot of them especially because the bathroom is partly outside. The bathroom is one of the highlights of the room but can feel like a luxurious public pool shower area. The room and private pool was overall clean. The bed was ok, some towels had holes in them. I love the complimentary fresh fruits upon arrival. The staff is super nice and accomodating, I was able to check in a few hours early. The restaurant was pretty empty when I went, the food was decent. I think there was a connecting door, near the bathroom, to another villa because I could hear the couple next door. The location of the hotel is really hidden, its far but close to the center city/beach area. If you are looking for a getaway but still want an option to go to the beach which is 15/20 mins away then I recommend booking this spot! Very close to the airport and they provide a free ride there which is a plus!
Only pic I have on my phone :( LOVE this private pool

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

T, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene hide out
Putra was fantastic throughout our 4 night stay, friendly with good english. This hotel is located up a small rd, past a cow, chicken, some wild dogs and a dirt road. Our very first taxi said he had last taken guest to this hotel 10 years ago! Most other taxi's didn't know the way so we said it was between mini mart and same same map restaurant off the main highway. The printed map provided by the hotel is very small and blurry. The hotel's own shuttle is reasonably priced. We stayed in room 101 which has the cliff edge (definitely worth it) which has nothing to obstruct the wide views unlike 105 that mainly sees roofs. rm 101 is a fair way from any views of the water but you can see the farm below which mainly consists of 5 dogs a rooster (which will wake you up) and a few houses here and there, cacao trees. Rained most mornings so never caught the sunrise but the sunsets were beautiful. Having a private pool was amazing! The cabana had ants on it too often so I never stayed for more than a few minutes. I know the housekeeping staff sweep it but ants will be ants. The pillows, bed and linen were nice and soft, although some of the pillow cases have started to fray at the edges; clean none the less. Good strong wifi in 101. Decor is nothing to rage about, lamp shades need to be washed or replaced in 101. 105 better decor. never experienced "outdoor bathroom" before - not sure it is for us because it's hot out there with no aircon with strong incense (to keep away bugs?)

8/10 Good

Joumana, Melbourne, Vic, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, amazing sunset and extremely friendly staff
At first it felt a little far from everything but then I preferred it as we would have a little swim in the morning and go out for the day and have a swim at night. The villa we stayed in was amazing with an amazing view! It was very clean and we got room service daily. The only thing was there wasn't enough cups for all of us as there was eight of us other than that no complaints. The staff would turn on the mosquitos repellent daily for us, not one mosquito in the villa! Loved the pool, it was reasonably priced, the money we saved we spent it on sightseeing. We used the car service a few times, very reasonably priced and they were always ready when we needed them. The staff were very friendly and polite. Would definitely stay there again and I highly recommend Jimbaran Cliffs Resort and Spa!
Breakfast by the pool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
The perfect place if you don't want to go anywhere. Laze by the pool, have a few drinks and soak up the tranquil surrounds. A good selection of western food that is fresh and of a high standard delivered to your door. Followed by a relaxing bath outside

10/10 Excellent

Nicolas, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the two of you
Perfect for a romantic getaway. It's not near the sea, but the sea is not far. Great, would go back now.

8/10 Good

Ali, Bunbury, West Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel - fantastic staff
Fantastic place, great staff. Little expensive to get into town tho - they should probably offer this service for free (as a taxi was actually cheaper than the hotel). Also they should offer the continental breakfast for free each day.

10/10 Excellent

Aung Thein, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a Private Hotel
-We book 4 rooms villa. It has around 3000-4000 ft -A lot privacy. It look like a Home. -Nice view from the Villa -We tried the dinner at Restaurant. Generally all great unless our Beef Satay were over grill (totally Black) but they still put on our table. We need to ask for exchange it. -One more thing they can improve is "reply email" and "free transporation". The hotel provide free transport to some destination. I had replied them that we have 8 ppl with luggage cannot fix with 7 seater car. But no reply for that and only send 1 car to us. Need us wait for 2nd pick up. Moreover when leaving the villa they need us to give another car charges because they said 1 room only provide 1 Free car. The fees is not much. But i think it is a service that can improve for 4 rooms villa. We booked for 4 bed rooms villa, it should be 8 guests, right?

10/10 Excellent

dennis, lake king wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymooners
It was our honeymoon, was a nice quiet place to stay. Staff where wonderful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice trip
perfect stay

8/10 Good

Darren, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
4 days spent at this private spa & resort. reecomend this for couples that maybe are honeymooning etc

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute bliss
No other word to describe this hotel but amazing! We loved everything about it! Incredible service, amazing and reasonable massages, beautiful rooms and having a private pool was perfect! Thanks for such a great stay!

10/10 Excellent

Iain, Perth, soon to be Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, very relaxing.
Made to feel welcome from the first to last moment. Great room, lovely private pool.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
quiete place
Good stay for getaway.. quiete place.. room lil bit old

10/10 Excellent

Sue, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our own private pool!
We loved the property although it was not close to amenities. Very quiet and peaceful. Great to wind down.

8/10 Good

Brian, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & room. Below avg food &accessibilty
The concierge was very pleasant. He arranged pick up from the airport when our flight landed at 5:15 am. He arranged tour to Ulawatu and dropped us off and picked us up near Nusa Dua. The room was in great condition, and very clean. We loved the private pool. Also, we were greeted with rose pedals in the tub also on the bed as we were visiting on our honeymoon and I mentioned this when booking the hotel. The negatives include very high priced food and massages. Also, the food was cold when we ate in the restaurant or when ordering for room delivery. Also, the food was bland and overpriced. The couple massages were decent, but the price paid did not match the quality of the massages. The hotel is very far and removed from the main road. It'd be a 10 min walk through an unsafe neighborhood just to get the main road so a driver is mandatory. Not accessible by foot to nearby markets or restaurants.

8/10 Good

John, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Courteous; Cleanliness: Pleasant; All staff very very friendly

6/10 Okay

Utut, Australia - WA - Perth

Disliked: Property conditions & facilities
Facilities: Tired, Ordinary, Old; Value: Rip-off; Service: Basic, Polite, great if your tipping; Cleanliness: Tidy, Neat, blocked ablutions smelly; close to all shopping and amusements

6/10 Okay

Jodi-Anne, Australia - NT - Darwin

Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, Nothing special, Old; Value: Reasonable; Service: Sufficient, Helpful, Polite; Cleanliness: Lacking, Poor; in the middle of no ware surrounded by rubbish

8/10 Good

Vladimir, Australia - NSW - Sydney

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel but away from town
Nice scene from the hotel but transportation is a must.

10/10 Excellent

Kelly, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Found a awesome, cheap authentic restaurant nearby. The best Indonesian food we have had.... And we have had a lot!

8/10 Good

Norma, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Secluded and it's far from town. Great place if you looking for quiet and secluded place. My daughter really like the private pool and enjoying her time

6/10 Okay

Wan, Hong Kong

Liked: Cleanliness
Nice environment but isolate
+ Nice pool, big bed - Kitchen is only a decoration unless you pay $20(USD) per day for gas and other kitchenware. - Not good value for money - Far away from anywhere