Ratings based on 577 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller from Illawarra

Posted 10/07/2019
Neat and tidy hotel. Friendly and very helpful staff. Bit dated but clean. Buffet breakfast was amazing with good barista coffee and a lot of options to choose.
Comment from Hotel Management
11/07/2019 by Angeline Sabio - Duty Manager, Hotel Management
Dear Guest, Thank you for leaving us a feedback. We're glad to hear that you had a good experience on your recent stay! We hope to welcome you back to our hotel very soon! Warm regards
4 out of 5
by A verified traveller from Narromine

Posted 08/07/2019
The room was pleasant and clean, but I was disappointed that the shower was over the bath - this is dangerous for the elderly or disabled - and there were no drawers provided for longer-stay guests.
Comment from Hotel Management
11/07/2019 by Angeline Sabio - Duty Manager, Hotel Management
Dear Guest, Thank you for your feedback. Unfortunately, most of our rooms have the shower over the bath but we do have rooms with separate showers or accessible rooms that we can organise on request. If you choose to stay with us in the future, please let us know if you come across any issues and our team will be more than happy to assist! Warm regards
4 out of 5
by A verified traveller

Posted 06/07/2019
Comment from Hotel Management
11/07/2019 by Angeline Sabio - Duty Manager, Hotel Management
Dear guest, Thank you for leaving us a rating! We hope to see you again very soon! Warm regards
4 out of 5
by A verified traveller

Posted 24/06/2019
Comment from Hotel Management
25/06/2019 by FOM Rydges Norwest, Hotel Management
Dear Anon, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matt Evans Front Office Manager Rydges Norwest Sydney
4 out of 5
by A verified traveller

Posted 23/06/2019
Comment from Hotel Management
25/06/2019 by FOM Rydges Norwest, Hotel Management
Dear Anon, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matt Evans Front Office Manager Rydges Norwest Sydney
5 out of 5
by A verified traveller

Posted 15/06/2019
Comment from Hotel Management
18/06/2019 by RydgesNorwestSydney, Hotel Management
Dear Anon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Matt Evans Front Office Manager Rydges Norwest Sydney
4 out of 5
by A verified traveller

Posted 13/06/2019
A beautiful environment Spoiled by noisy air return in my room that woke me at 4.30! I didn’t even have the air con on in my room
Comment from Hotel Management
18/06/2019 by RydgesNorwestSydney, Hotel Management
Dear Anon, Thank you for taking the time to share your feedback, I will share your message with our management team to work on the issues raised. We hope to welcome you back to our hotel very soon! Sincerely, Matt Evans Front Office Manager Rydges Norwest Sydney
5 out of 5
by A verified traveller from Canberra

Posted 15/05/2019
Great property. Good Location and staff were helpful.
Comment from Hotel Management
16/06/2019 by Angeline Sabio - Duty Manager, Hotel Management
Dear Guest, Thank you for taking time to give us a review. We're glad you enjoyed your stay and we hope to see you again very soon! Warm regards,
5 out of 5
by A verified traveller

Posted 11/05/2019
Comment from Hotel Management
11/05/2019 by FOM, Hotel Management
Dear Anon, Thankyou for taking the time to review our hotel. We hope to see you again soon. Warm regards, Matt Evans Front Office Manager Rydges Norwest Sydney
3 out of 5
by A verified traveller

Posted 13/04/2019
Comment from Hotel Management
29/04/2019 by FOM, Hotel Management
Dear Anon, Thankyou for taking the time to review our hotel. We hope you enjoyed your stay and would love to see you again in the future. Many Thanks Matt Evans Front Office Manager Rydges Sydney Norwest