Reception

Reviews of Sphinx Hotel Motel

4 out of 5
Sphinx Hotel Motel
2 Thompson Road, North Geelong, North Geelong, VIC

Reviews

7.0

Good

Rating 10 - Excellent. 100 out of 462 reviews" "
Rating 8 - Good. 157 out of 462 reviews" "
Rating 6 - Okay. 110 out of 462 reviews" "
Rating 4 - Poor. 60 out of 462 reviews" "
Rating 2 - Terrible. 35 out of 462 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lusine

Stayed 1 night in Mar 2024

6/10 Okay

Nadeera

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome, and the menu had a great variety. Food was wonderfu
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Stayed 1 night in Jan 2024

4/10 Poor

Jeremy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
The rooms were cramped but reasonable quality, but there were old soap bars in the bathroom and hairs on one of the beds. The staff apologised the next day and said we’d get a call but it’s been a week. People were slamming doors outside our room after midnight. On the positive side if you are into gaming and themed venues and partying all night this might be your venue, the bar / games room was right next to the accommodation.
Stayed 1 night in Dec 2023

2/10 Terrible

Adrian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was not water coming out on the hot water tap at all. Couldn’t contact anyone on site to have issue fixed terrible system in placed.
Stayed 1 night in Dec 2023

10/10 Excellent

Bishoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will be back
Stayed 1 night in Dec 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
We booked the spa room, which was nice. The room was a bit dated, but clean and comfy. The staff went above and beyond duty though to help you, if needed.
Stayed 1 night in Nov 2023

8/10 Good

Guangming

Stayed 1 night in Nov 2023

6/10 Okay

Ourania

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sharri

Liked: Staff & service, amenities, property conditions & facilities
I was a bit iffy when i first pulled up but it was such a good set up, room was great with a spa bath and dinner from the bistro (although no room service, you could take away from the bistro to your room) was absolutely delicious. The staff were all helpful and friendly and the night was peaceful and quiet and bed was comfy.
Stayed 1 night in Aug 2023

4/10 Poor

samantha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Check bedding
There were blood stains on the mattress protector. The kettle was so stained on the inside it made you feel sick. I complained and they gave me a full refund and changed the cover and the kettle. Management were very apologetic and very helpful. The bathroom was very tiny and gaps in the window frames for bugs and air to come thru. The actual dining area and food was beautiful .
Stayed 2 nights in Jul 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Clem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
very average room for the cost and for some reason the couple in the next room paid $ 35.00 less than we did no breakfast in room apparently you could purchase a breakfast box from reception which was closed at 4.30
Stayed 1 night in Jul 2023

6/10 Okay

anne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
very poor and unsafe amenities for accomadation. Concrete uneven and broken potential trip hazards. The steps very dangerous and when stepping onto the ground form the last step ground falls away difficult to keep balance especially when negotiating with a suitcase. Shower in the room taps need some attention very difficult to regulate potential to be burnt by hot water On the positive side very helpful and friendly. Although a younger staff member was dismissive of an older patron when he wanting help to navigate the money dispensing machine in the pokies venue. The younger staff have to remember they are there to help the patrons and not find them problematic. I would have to think long and hard if i would stay here again due to the poor state of the buildings
Stayed 1 night in Jul 2023

2/10 Terrible

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed 2 nights and unfortunately our room had a interconnecting door, the 1st night the rubber trim around the front door was mising so it rattled all night and we could hear the other guests clearly, every cough, toilet break, sneeze, the next night we stuffed toilet paper in the door and a towel behind it but 12pm we had a drunk girl next door that had vomited and pooped herself, she finally passed out 12.30 but 2pm her friend came back and it was full on, we could here everything, at 2.30 am they were ringing up some guys to come over so we packed and left at 3am, we only had 2 hours sleep and had a 5 hour trip ahead but there was no point in staying. So would definitely warn against staying there
Stayed 2 nights in Jun 2023

6/10 Okay

rodney

Stayed 1 night in May 2023

10/10 Excellent

Sahara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely place to stay. Loved the Egyptian theme, loved the service & loved the atmosphere.
Stayed 1 night in Apr 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
I checked in late as travelled from country vic by v/line transport got the keys from the lovely friendly woman in the gaming room was quick and easy to pay and pick up keys had everything I needed in my room comfortable clean bed the only thing I didn’t like was didn’t get to use the pool as it was April lol 😂 Would definitely be happy to stay here again
Stayed 1 night in Apr 2023

6/10 Okay

Tess

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and quite OK, but the steps up to it felt a bit unsafe, and I felt it was overpriced compared to other places. The bistro at the hotel was great though.
Stayed 1 night in Apr 2023
Response from Reservations Team on 29 Apr 2023
Thanks for your feedback Tess.

8/10 Good

Elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
meals at the pub was great.
Stayed 2 nights in Mar 2023
Response from Management on 29 Apr 2023
Glad you enjoyed your meal!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was comfortable and clean.
Stayed 1 night in Mar 2023
Response from Management on 29 Apr 2023
Thanks Sandra. We hope to see you back again!

6/10 Okay

Rikki-lee

Stayed 1 night in Mar 2023

10/10 Excellent

Trevor

Stayed 2 nights in Mar 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to pokies
Stayed 2 nights in Mar 2023

8/10 Good

Sue

Stayed 1 night in Mar 2023

10/10 Excellent

Chandralatha

Stayed 1 night in Mar 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sphinx was a very nice motel and came at a quite reasonable price. We enjoyed our stay there.
Stayed 1 night in Mar 2023
Response from Management on 29 Apr 2023
Thanks Andrew. Glad you enjoyed our facilities.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant and relaxing. The staff were efficient and friendly.
Stayed 1 night in Mar 2023

6/10 Okay

Bill

Stayed 1 night in Mar 2023

6/10 Okay

Mark

Very Basic
Very basic accommodation. The television did not work and after reporting to reception they sent a bar staff to try to solve the problem but he had no idea and returned to the bar leaving us with no TV and no explanation, apology or resolution. Feel it was very overpriced for what it provided but that was probably just cashing in on a concert i the area that night. Would not stay here again!
Stayed 1 night in Feb 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weekend in G-Town
Always a decent stay, food at the pub is great and has 2 kids play areas. We stayed 2 nights and the 2nd day we were not provided with extra tea and coffee, which we should have been as if we stayed one, the room would be refreshed. Towels were, so not sure why they didn't replace tea/coffee/soap etc. Other than this, it's clean, basic rooms and a bit of fun. Wifi did not connect.
Stayed 2 nights in Feb 2023

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on 10 Feb 2023
Thank you for staying with us Phil. We hope to see you return one day.

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, easy parking, great value.
Stayed 2 nights in Jan 2023
Response from Management on 10 Feb 2023
We are glad you enjoyed our facilities Cameron. Looking forward to seeing you back one day.

6/10 Okay

Mark

Liked: Cleanliness
It was clean and did the job. Bed was only just.

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ancient Egypt feel as you enter the foyer of the premises.

8/10 Good

Haviva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Sandy

Travelled with family
Liked: Cleanliness, staff & service
Essential room facilities, the room that I stayed unable to access to wifi.

4/10 Poor

Mon Harris

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The are heaps of mosquitoes and other insects inside the room.

2/10 Terrible

BRETT

Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay at the Sphinx if you want a quiet room for the night. The Gaming room is close and open until 3.00 am, so lots of noise from drunk people during the night. Overpriced for what it it is. I would rate the room as 3 star.

8/10 Good

Kay

8/10 Good

Raymond

Stayed 1 night in Dec 2022

2/10 Terrible

Judy

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very friendly
Stayed 1 night in Dec 2022

6/10 Okay

Jennifer

Travelled with partner
Architecture was amusing. Place was a bit shabby. Staff were friendly. Motel room more like hotel room- no microwave crockery, cutlery. In adequate when we unexpectedly had to stay for a week.

2/10 Terrible

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Beds were rock hard the room was full of mosquitos the bathroom door didn’t close so no privacy to shower or go to the toilet and I have never stayed in a motel except this one where there is no water supplied in the fridge very overpriced for what you get

6/10 Okay

Siobhan

Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Staff at reception were very friendly and helpful with my enquiries and giving me directions where to go when I left. I will be staying at the Sphinx on my next travels