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Reviews of Vanderbilt, Auberge Resorts Collection

5 out of 5
Vanderbilt, Auberge Resorts Collection
41 Mary St, Newport, RI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 283 reviews" "
Rating 8 - Good. 46 out of 283 reviews" "
Rating 6 - Okay. 26 out of 283 reviews" "
Rating 4 - Poor. 7 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , easy walk to shops and town, very helpful and accommodating
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a restored mansion built in 1909 for Alfred Vanderbilt's mistress. Such a funny origin for a beautiful inn! Our suite was beautiful, with 15 foot ceilings and lots of amenities. There is tea in the dining room, which was a marvelous experience. Fireplaces, beautiful furnishings, lots of places to sit and relax in the common areas. The fitness room is fine for a small hotel. The staff are exemplary, from our concierge who arranged reservations and made recommendations on things to do to our charming server at tea, to the desk staff and valet. Thank you!
Stayed 2 nights in Jan 2024

8/10 Good

hilary

Stayed 2 nights in Dec 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

y gail

Travelled with partner
Liked: Amenities
My husband and I liked that the property was located in the heart of New Port. The location allowed us to walk to many of the historical sites. The Vanderbuilt Hotel and grounds are quite lovely. Thank you,
Stayed 3 nights in Aug 2023

2/10 Terrible

David

Disliked: Property conditions & facilities
Disappointed
Stayed 1 night in Oct 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a nice size and very clean, bed extremely comfortable. Breakfast delicious in a very charming atrium in courtyard setting. All staff were extremely professional and helpful, especially when I closed car door on my finger when dropping it with valet. Yes, very expensive, but the location was ideal for walking into town for the boat show, it was a treat.
Stayed 1 night in Sep 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auberge at its Best
Fantastic hotel experience. Hospitable service, beautifully decorated rooms, energizing roof deck, and high quality culinary offerings. Centrally located in Newport.
Stayed 4 nights in Sep 2023

10/10 Excellent

Stacy

Stayed 1 night in Jun 2023

10/10 Excellent

Miguel Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The walls of the rooms were very thin...
Stayed 3 nights in May 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so happy with my stay . The moment I step into the mansion staff greet me with Rośe . They all so friendly n call me by my names like I have personal butler . The mansion is beautiful design . Walking around the mansion is like going on a tour. I love The library , the garden and they have a billiard room . Is make u feel like u are home . The room are nice n clear. Is very modern with a touch of renaissance feel.location is perfect is so convenient to walk around .The only delta of this place because is a mansion house built in the old day the sound prove is not so good . I can hear when people walk on the roof or the church bell ring every hour . Other than that everything is great . I will definitely come back again .
Stayed 1 night in May 2023

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Fred

Travelled with partner
Liked: Cleanliness, staff & service
pictures misleading construction outside of property started @0700 Roof deck was locked customers service was exceptional tried to meet all expectations
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jeremy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel, with amazing staff who make your feel welcome every time you leave and enter the hotel by name.
Stayed 1 night in Apr 2023

10/10 Excellent

MICHELE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school elegance
Amazing experience at the Vanderbilt in Newport. Staff were friendly and knowledgeable. In house food was creative and delicious and the location was perfect. Linens and bed were top notch.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ylva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all exceptionally helpful, especially Eli who managed to open a safe in the room that we accidentally locked shut. The front office staff were kind and helpful and the servers and spa staff too. The food is quite good, both breakfast, room service and the fare served at lunch in the dining room. The décor is stunning but maybe not for everyone as it utilizes of a very dark palate of paint throughout the common areas (except the breakfast conservatory), and in our two bedrooms (cannot say if all bedrooms are equally dark) including the ceilings. This is very cool but could bring you down after a while, especially in the summer months. Our bathroom in one of the suites had beautiful furnishings but the installation of lamps and mirrors etc. was all done in haste and none of the heights matched of sconces - or distance to the mirror or tiles, and the towel rack was at an angle. This is so much more noticeable against the dark blue backdrop. The winged chairs in the bedrooms are not suited for anyone with male shoulders or above 5' height. Someone had repaired and painted over the front door of the hotel with a color that did not match without sanding first. These things are very noticeable and a real pity in such a stylish space.
Stayed 2 nights in Apr 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful old mansion. Beds very comfortable. Perfect place for a stay-cation
Stayed 1 night in Feb 2023

6/10 Okay

Taylor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Super disappointing for an Auberge property and the amount of money it costs to stay here. One frustration was that they don’t have hand soap, and haven’t for quite some time according to the maid. The hotel is much more outdated than the photos lead you to believe. The good things were the friendliness of the staff and the location was great.
Stayed 2 nights in Feb 2023

10/10 Excellent

Antonetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. Highly recommend.

10/10 Excellent

David

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property that truly embraces it's history. We can't wait to return. Our room was outfitted with awesome amenities. The Library was great place to start our stay with a cocktail and small plate. This hotel is hard to leave as they have hip rooftop, gorgeous bar and restaurant and a quaint garden room to enjoy breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous staff, nothing you ask for is too much.
Stayed 3 nights in Sep 2022

8/10 Good

Donald

Stayed 3 nights in Sep 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was Beautiful and ckean very friendly
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2022

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
My husband and I stayed here recently to celebrate our 20th anniversary. The property is beautiful, well maintained and clean. The location was perfect for walking to restaurants and bars. They even sent up a bottle of wine and a dessert for is with a note for our anniversary. Very nice and we would definitely stay here again.
The spa area
The outside garden area
Stayed 2 nights in Apr 2022

6/10 Okay

Tori, PARAMUS

Stayed 3 nights in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Caroline

Stayed 2 nights in Mar 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly and welcoming staff.
Stayed 1 night in Mar 2022

8/10 Good

MAGNOLIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely.
Stayed 4 nights in Feb 2022

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2022

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful enjoyed everything people , place !!!
Stayed 2 nights in Feb 2022

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, helpful and friendly. Very enjoyable stay.
Stayed 1 night in Dec 2021

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design of the 1st floor. Rooms are worn and dated, but I understand they will be renovated early next year.
Stayed 3 nights in Nov 2021

10/10 Excellent

Scott, Westport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff which makes your stay that much more enjoyable. Property location could not be better and I would say this hotel is overstaffed with quality people!!
Stayed 2 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Stay!
The hotel and staff were spectacular! It’s a historic Vanderbilt mansion in the heart of Newport. The public spaces are second to none and our 2 story suite was fantastic! The staff was so friendly and customer focused we didn’t want to leave the hotel!
Stayed 3 nights in Nov 2021

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous stay! My husband and I were amazing by the preserved history of this beautiful hotel but also the extremely comfortable and modern amenities. The staff was incredibly personable and when they called before our stay, I mentioned we would be meeting friends there and they knew my friends by name already. So impressed by the professionalism and comfort we experienced at the Vanderbilt in Newport. Also, the rooftop bar is a must for amazing sunsets!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location. The staff could not have been more accommodating. They went out of there way to assist with anything needed. The rooms need to be refreshed but a good size. Not quite worth the big ticket price but all and all enjoyed our stay.
Stayed 2 nights in Jul 2021