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Reviews of Hamilton on Beaumont

3.5 out of 5
Hamilton on Beaumont
25 Beaumont Street, Islington, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 202 reviews" "
Rating 8 - Good. 73 out of 202 reviews" "
Rating 6 - Okay. 22 out of 202 reviews" "
Rating 4 - Poor. 5 out of 202 reviews" "
Rating 2 - Terrible. 6 out of 202 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Available staff! Convenient!
Stayed 1 night in Mar 2024
Response from Laura - Manager on 26 Mar 2024
Thank you!

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Laura - Manager on 29 Feb 2024
Thank you Peter!

2/10 Terrible

Brien

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't book this property unless you own a small car.
Stayed 1 night in Dec 2023
Response from Laura - Manager on 29 Feb 2024
Thanks Brien. I appreciate your advice to future guests. Parking information is also given on our listing here. It's important that you read and understand this sort of information before booking to avoid disappointment.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great appartment in a great area!
Great position. Easy access to restaurants and shopping as well as to the sights of Newcastle! The appartment is well set out with all the conveniences. Will be staying again! (Costs involved for off street parking)
Stayed 4 nights in Nov 2023
Response from Reception on 23 Nov 2023
Hi Susan, Thank you for your feedback! We're glad you had a nice stay and look forward to having you again!

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I was a bit baffled by some of the poor reviews of this place on Google. For the price, you cannot beat the space, facilities and comfort this flat offers. The checkin information was clear and efficient. The bed was incredibly comfy and so useful to have a washing machine. Yes, the pub across the road was pretty noisy on Friday night so maybe avoid if you’re very noise sensitive, but otherwise, I’d definitely recommend. Try staying at a UK hotel for twice the price, a quarter of the space and no window, then you’ll see what a bad hotel is like!
Stayed 3 nights in Oct 2023
Response from Laura - Manager on 7 Nov 2023
Thank you Virginia! They are great apartments. We've learned to take some of those reviews with a grain of salt. We appreciate your kind words.

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean area and room. Slight plumbing issue (strong scent). But would still stay again.
Stayed 3 nights in Oct 2023
Response from Laura - Manager on 7 Nov 2023
Thank you Belinda! We've cleaned the drain in this apartment and hopefully this will fix the smell.

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from Laura - Manager on 7 Nov 2023
Thank you for staying!

2/10 Terrible

Danmar

Stayed 1 night in Sep 2023
Response from -Ruth (Reception) on 10 Sept 2023
Hi Danmar,We apologize for the check in issues. We did assist you throughout the process to even opening all doors for you.Overall, we still hope you enjoyed your stay even though the check in process was terrible for you.

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2023
Response from Laura - Manager on 12 Sept 2023
Thank you for your review.

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very nice inside & we even got some washing done. Wifi has free & had good signal. For the price you pay, you get a real nice base in Newcastle. The issues were on street parking nearby, which while free, was always taken & we had to walk about 10 minutes to the car. The checkin is a bit tricky & the instructions provided should actually include a picture or step by step with some images. We did work it out, but yeah, just my suggestion. The room was also letting in a bit of light at night time & it is not easy to get it nice & dark for sleeping.
Stayed 1 night in Jan 2023
Response from Laura - Manager on 30 Aug 2023
Thank you Craig. We're always open to suggestions and value your review of personal experience. It's always good know how the guests see things. Parking is an issue here and I wish there was more we could do to remedy the situation.

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff especially the boss, she helped carry our stuff upstairs to another room. This awesome place is like coming home after travelling for over a week, you can finally do your laundry. Highly recommended especially for family and workers
Stayed 1 night in Jul 2023
Response from Laura - Manager on 30 Aug 2023
My pleasure Susana! It was nice to meet your family. I'm glad you enjoyed the stay!

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train noise
Stayed 1 night in Jul 2023
Response from Laura - Manager on 30 Aug 2023
Thank you for your review. We're glad you enjoyed your stay despite the sounds of the train.

2/10 Terrible

Jeff

Stayed 1 night in Jun 2023
Response from Laura - Manager on 17 July 2023
Unfortunately, we cannot help without more information. I'm sorry you did not enjoy your stay.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have recently stayed at Hamilton on Beaumont and were very satisfied. Although the area on our walk from the bus stop in Maitland Rd looked a bit rundown, we still felt safe and the area at the other end of Beaumont St. was better. The staff were very pleasant and helpful, even having our room ready upon arrival from our early flight. The room was very clean and well equipped. The area is excellent if using public transport with train station and bus stops nearby. Security is also excellent with a code to enter the building and a different code to enter your apartment.
Stayed 2 nights in May 2023
Response from Ruth (Front Desk) on 21 May 2023
Thank you for the lovely Feedback Christina! I will share this with the rest of the Team. We hope to accommodate you again in the near future. :)

8/10 Good

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

SABINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is in s great location . Walking distance to lots of restaurants.
Stayed 1 night in Mar 2023

8/10 Good

Robyn

Stayed 1 night in Jan 2023
Response from Manager on 16 Feb 2023
Thank you for your review.

4/10 Poor

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was great. Large and well-appointed but unfortunately there was no warning about the noise from the hotel beer garden across the road. It was like a party was happening in the living room and went on until about 2am
Stayed 1 night in Jan 2023
Response from Manager on 16 Feb 2023
Thank you for your review.

10/10 Excellent

Saagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation and pricing
Response from Manager on 16 Feb 2023
Thank you for your review.

10/10 Excellent

Ann

Stayed 1 night in Dec 2022
Response from Manager on 16 Feb 2023
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and convenient
Easy access with code, clean, spacious apartment, convenient location, very comfortable bed!
Stayed 1 night in Dec 2022
Response from Manager on 16 Feb 2023
Thank you for your review.

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in is great. A little noisy with oub across the road

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, close to shops and restaurants, spacious apartment, clean and comfortable. Limited onsite parking, close to railway, main road traffic.
Stayed 2 nights in Sep 2022

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contactless check in was really easy. No on site parking for medium size cars is an issue but overall the place was great.
Stayed 1 night in Sep 2022

6/10 Okay

Rosa

Business traveller
Liked: Cleanliness, property conditions & facilities
Fine but wouldn’t stay again
Apartment was fine for a short stay, but definitely overpriced for what it was and compared to other places in newcastle. Maybe it would have been a bit better if we didn’t have a street facing room, but the street noise and noise from adjacent train station was so loud. For $200 a night, and especially booking through hotels.com I was not expecting to be told to clean the kitchen and take out the bins prior to departure. Shower was tiny and shower head was not adjustable. Location was suitable for our trip but I wouldn’t stay here again anytime soon.
Stayed 1 night in Jun 2022

8/10 Good

Nantana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy 👌
Stayed 1 night in May 2022

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business option
Convenient to rail and dining. Close enough to Newcastle CBD to be good for business stays with more flexibility than the standard hotel fare with the kitchen. Excellent option
Stayed 1 night in Apr 2022

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2022

8/10 Good

Paul

Stayed 1 night in Mar 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Pro Good place to stay Con No AC or fan in bedroom
Stayed 1 night in Feb 2022

6/10 Okay

Birgit

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Feb 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Sylvia

Disliked: Cleanliness, staff & service
Called an executive serviced apartment, rooms only serviced if you stay over 7 days. Had wet towels for my 6 night stay. Dirty under bed and behind couch. Saucepans smelly, unable to use. Parking was an extra $20 daily.
Stayed 6 nights in Jan 2022
Response from Laura - General Manager on 9 Feb 2022
Hi Sylvia, I have addressed your concerns with the cleaning team to ensure dishes are cleaned well and furniture is moved for cleaning each time. The standard for serviced apartments is a weekly clean, this is why we provide you with a washer and dryer. We also replace your towels upon request, but we received no such request from you. Please communicate your concerns during your stay. A review after the fact is not helpful. You did not need to suffer in silence for 6 days for what could have been a very easy fix with a simple phone call.

2/10 Terrible

Aaesha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 1 night in Jan 2022
Response from Laura - General Manager on 9 Feb 2022
Thank-you for speaking to us over the phone regarding your stay. We have rectified the issues and are grateful for your honest and constructive feedback. We hope to have you back again soon.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities. Easy to park on the street (although Newcastle was not as busy due to COVID outbreak).
Stayed 5 nights in Dec 2021

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean apartment, comfy bed, ammenities well laid out. Great for an overnight stay!
Stayed 1 night in Nov 2021

10/10 Excellent

Ash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipment, neat and tidy and perfect for business travel
Stayed 2 nights in Nov 2021

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

6/10 Okay

Brendan

Stayed 1 night in Jun 2021

6/10 Okay

Anne

Stayed 3 nights in Sep 2021

10/10 Excellent

Leilanie

Stayed 2 nights in Sep 2021

10/10 Excellent

Michael, Pennant Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kitchen/lounge and nice large separate bedroom (double glazed so very quiet). Huge TVs (x2). Would be great for a long stay too. Bathroom/laundry neat and very clean, but could use soap/shampoo holder or shelf in shower, and another towel hook in bathroom. Contactless check in worked fine (they send an SMS will all info and entry passcodes, and a contact number). I spoke with the contact a couple of times to clarify items and they were very helpful and pleasant. We'll stay here again if we need to go back to Newcastle.
Stayed 2 nights in Sep 2021

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well appointed little apartment in the centre of Newcastle. Love that they have a full kitchen, bathroom and laundry. Central location with only minutes to everywhere Newcastle has to offer.
Stayed 21 nights in Aug 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamilton on Beaumont
The keypad at the main door entry was hit and miss when entering the code to open the door. Lots of noise from a nearby hotel, apart from these two issues was ok.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean
Stayed 1 night in May 2021

10/10 Excellent

Brendan

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021