Courtyard

Reviews of Crown on Darby

4 out of 5
Crown on Darby
101 Darby Street, Cooks Hill, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 980 out of 1467 reviews" "
Rating 8 - Good. 357 out of 1467 reviews" "
Rating 6 - Okay. 88 out of 1467 reviews" "
Rating 4 - Poor. 28 out of 1467 reviews" "
Rating 2 - Terrible. 14 out of 1467 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Definitely come back again
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and beautiful rooms
Stayed 1 night in Mar 2024
Response from Reception on 4 Apr 2024
We are happy you enjoyed your stay Reception

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, lovely receptionists the only issue there was a lack of communication in regards to the parking but apart from that all great
Stayed 1 night in Feb 2024
Response from Reception on 9 Feb 2024
Thank you for your lovely review! we are glad you enjoyed your stay and we hope to see you again sometime soon. Thanks again.

6/10 Okay

MICHAEL

Travelled with partner
Great location for dining snd secure parking.Room was a bit dark and the air-conditioning made some very strange noises,had to turn it off to sleep at night.Cockroaches in bathroom off putting
Stayed 2 nights in Feb 2024
Response from Reception on 16 Feb 2024
Thanks for the review

8/10 Good

Dara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, spacious accommodation. Great location near bars and eating options.
Stayed 1 night in Jan 2024
Response from Reception on 31 Jan 2024
Thank you for review.Kind Regards,Reception

8/10 Good

Danielle

Stayed 1 night in Jan 2024
Response from Reception on 9 Feb 2024
Thank you for your lovely review! we are glad you enjoyed your stay and we hope to see you again sometime soon. Thanks again.

6/10 Okay

Natalie

Travelled with partner
Great location !!! Beds were terrible 😞
Stayed 3 nights in Jan 2024
Response from Reception on 31 Jan 2024
Thank you for review.Kind Regards,Reception

10/10 Excellent

Ronaldo

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Reception on 31 Jan 2024
Thank you for review.Kind Regards,Reception

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location to explore the city and local streets. Parking secured below, $25. Room was large and comfortable. Loads of dining options at the front door.
Stayed 1 night in Dec 2023
Response from Reception on 8 Jan 2024
We are happy you enjoyed your stay and look forward to seeing you again when you are in Newcastle

10/10 Excellent

Simone

Liked: Cleanliness, room comfort
Great location!
Convenient location with plenty of cafes and restaurants in walking distance. Great to have garaged parking. Apartment space is fabulous!
Stayed 1 night in Dec 2023
Response from Reception on 8 Jan 2024
We are happy that you enjoyed your stay and look forward to seeing you again when you are in newcastle.

10/10 Excellent

Samone

Liked: Cleanliness, amenities, property conditions & facilities
Great property in gorgeous Cooks Hill. Super comfy king bed and pillows.
Stayed 1 night in Nov 2023
Response from Reception on 4 Dec 2023
Thank you for your lovely review.

8/10 Good

Clive

Liked: Cleanliness, property conditions & facilities
Good Stay.
Stayed 1 night in Nov 2023
Response from Reception on 25 Nov 2023
Thank you for your lovely review.We are glad you enjoyed your stay and hope to see you again soon.Kind Regards,Reception

10/10 Excellent

Luke

Stayed 1 night in Oct 2023
Response from Reception on 21 Oct 2023
Thank you for your review and rating. We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Denis, Gunnedah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and so spacious
Stayed 3 nights in Oct 2023
Response from Reception on 13 Oct 2023
Thank you for your lovely review! We are glad you enjoyed your stay. Thanks again

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on 10 Oct 2023
Thank you for your lovely review.We are glad to hear you enjoyed your stay and hope to see you again soon.Kind Regards,

8/10 Good

Sheryl

Liked: Cleanliness, room comfort
Comfortable room. Well-located. Friendly staff.
Stayed 3 nights in Sep 2023
Response from Reception on 29 Sept 2023
Thank you for your lovely review! we are glad you enjoyed your stay and hope to see you again soon. Thanks!

10/10 Excellent

kelly

Travelled with partner
Liked: Amenities
It was great
Stayed 1 night in Sep 2023
Response from Reception on 22 Sept 2023
Thank you for your review! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Carolyn

Stayed 1 night in Sep 2023
Response from Reception on 10 Oct 2023
Thank you for your lovely review.We are glad to hear you enjoyed your stay and hope to see you again soon.Kind Regards,

8/10 Good

Dan

Stayed 1 night in Sep 2023
Response from Reception on 30 Sept 2023
Thank you for review! We are glad you enjoyed your stay. Thanks,

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a nice location. Staff was very helpful with parking and laundry.
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Thank you for your lovely review.We are glad you enjoyed your stay and We hope to see you again soon.Kind Regards,Reception

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Spacious and comfortable. Wonderful amenities.
Stayed 2 nights in Aug 2023
Response from Reception on 21 Aug 2023
Thank you for your review.We are glad you enjoyed your stay.

10/10 Excellent

Simone

Stayed 1 night in Aug 2023
Response from reception on 6 Aug 2023
We are happy you enjoyed your stay and look forward to seeing you again. Kind Regards,

8/10 Good

HENRYK

Travelled with family
Liked: Amenities
Best style of accomodation in this area ,close to an interesting strip of cafes
Stayed 3 nights in Jul 2023
Response from reception on 27 July 2023
We are happy that you enjoyed your stay and hope to see you both next time you are in Newcastle.Reception

8/10 Good

Edward

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Walk to nearly everything
Stayed 4 nights in Jul 2023
Response from Reception on 25 July 2023
Thank you for your review.We are glad to hear you enjoyed your stay.Kind Regards,Reception

10/10 Excellent

Jenny

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Reception on 22 July 2023
Thank you for your lovely review. We are glad you enjoyed your stay and we will pass this feedback onto management. Thanks, Reception.

8/10 Good

Lynette

Liked: Amenities
Location, Location, Location! Excellent. Service friendly and helpful- a big thank you to reception and room servicing. Although the unit was quietly private and cosy much of the time the internal door between units is a weakness for privacy; sound transmission emanating through the door from the neighbouring unit proved to be highly intrusive at times. Two wall sconce lights were not working and were waiting for replacement: on the stairs and in the living area. All wall sconce lights are dim and as the only lighting available, the lighting in the living area and particularly over the desk is poor. Lighting elsewhere is good. The shower screen is incorrectly installed on the outer edge of the step into the shower. Water pools behind the screen then slowly dips and forms a puddle on the bathroom floor. Leave a bathmat there for hours after showering to avoid wet bed socks.
Stayed 5 nights in Jul 2023
Response from Reception on 18 July 2023
Thank you for your review.Information has been passed on to management and housekeeping.Kind Regards,Reception

10/10 Excellent

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2023
Response from reception on 16 July 2023
Thank you for your review.We are glad you enjoyed your stay.Kind Regards,Reception

10/10 Excellent

Bill

Liked: Cleanliness
Great location
Crown on Darby is a fab location. Easy walking to just about everything, restaurants, cafes, entertainment and the waterfront. We were overwhelmed with the size of the living area. The balcony off the bedroom is a waste of space, the space could have been utilised better for a wardrobe or a bigger bathroom. The bathroom is small and the water from the shower leaks out between the shower screen and bath. The safety to get into the shower is a little daunting. The mattress was a little soft for us and the pillows too high and firm. Cleanliness was faultless, a few light globes not working, no safe for valuables, no luggage stand/rack for suitcase. Previous places we've stayed for this price had all of these things plus own laundry. Constructive feedback for our personal stay.
Stayed 2 nights in Jul 2023
Response from Reception on 15 July 2023
Hi Bill, Thanks so much for your in-depth review. We are very pleased to hear you had an enjoyable stay. We will be passing on your feedback to Management and Housekeeping. In future by asking one of our friendly staff, they will be able to provide you with anything not in your room eg luggage stand, safe etc. We hope to see you again in future.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Just so easy. Turn up and everything just is as it is supposed to be. No worries.
Stayed 3 nights in Jul 2023
Response from Grace on 7 July 2023
Thank you for your lovely review. We are glad you enjoyed your stay! Hope to see you again soon. Thanks, Reception.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms and friendly staff
Stayed 1 night in Jul 2023
Response from Reception on 3 July 2023
Thank you for your lovely review.We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Basem, coogee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful
Stayed 2 nights in Jun 2023
Response from Reception on 26 June 2023
Thank you for your lovely review, we are glad you enjoyed your stay and hope to see you again soon.Kind Regards,Reception.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apartment was a good size, condition and well located. Only issue was that the kitchen was poorly stocked with implements.
Stayed 3 nights in Jun 2023
Response from Grace on 24 June 2023
Thank you for your lovely review. We will be sure to pass your feedback onto management. Thanks again, Reception.

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Reception on 14 June 2023
Thank you for your review.We are glad you enjoyed your stay and hope to see you in the near future.Kind Regards,Reception

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Very Convenient location. Very friendly and very helpful stay. Bed could do with an update.
Stayed 2 nights in May 2023
Response from reception on 21 May 2023
Thank you for your review.We are glad you enjoyed your stay and hope to see you again soon.Kind Regards,Reception

2/10 Terrible

Tabatha

Liked: Cleanliness, property conditions & facilities
Property is great, stayed many times. Really comfy beds. Unfortunately the after hours check in service was terrible, no access to parking codes even when booked and paid in advance. Intercom cuts out. After hours staff abrupt and confused.
Stayed 1 night in May 2023
Response from Reception on 16 May 2023
Thank you for your review.I will pass the information on to management.Kind Regards,Reception

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with great cafes at the doorstep, and easy walk down to waters edge
Stayed 3 nights in Apr 2023
Response from Reception on 25 Apr 2023
Thank you for your lovely review.We are glad you enjoyed your stay and hope to see you again soon.Kind Regards,Reception

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Reception on 7 May 2023
Thank you for your lovely review.We are glad you enjoyed your stay and hope to see you in the near future.Kind Regards,Reception

10/10 Excellent

todd

Stayed 2 nights in Apr 2023
Response from Reception on 6 May 2023
Hi Todd,Thanks very much for taking the time to review Crown on Darby. We are pleased to hear you had an enjoyable stay and hope to see you again in future.

2/10 Terrible

Mat

Stayed 2 nights in Apr 2023
Response from Reception on 3 May 2023
Thank you for your review.Kind Regards,Reception

6/10 Okay

Frank

Stayed 1 night in Apr 2023
Response from Reception on 25 Apr 2023
Thank you for your review.

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, property conditions & facilities
This used to be great place to stay, but I will no longer be going back. Rooms are in need urgent state of repair, and the air conditioner filters have never been cleaned for such a long time. As a result I could not turn on the air or open the windows as the windows has no fly screens. Upon arrival, windows were all opened and I found spider webs around the windows in the main room with 2 white tail spiders. Bed had stains all over the pillows. No reception after 1pm so I could not say anything. I felt somewhat ripped off and quite disappointed. During the early hours of the morning, the noise of thugs breaking bottles on the street outside was very off putting, I’ll never be going back. Quite sad really.
Stayed 1 night in Apr 2023
Response from Reception on 4 Apr 2023
Thank you for your review.I will pass the information on to management and housekeeping.

8/10 Good

Siobhan

Stayed 1 night in Mar 2023
Response from Reception on 27 Mar 2023
Thank you for your review.We are glad to hear you enjoyed your stay.We hope to see you again soon.Kind Regards,Reception

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff and clean, well maintained rooms.
Stayed 1 night in Mar 2023
Response from Reception on 17 Mar 2023
We are happy you enjoyed your stay we look forward to seeing you again when in Newcastle Reception

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Reception on 7 Mar 2023
Thank you for your review. We are glad you enjoyed your stay, Kind Regards - Reception.

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Great location. Lovely helpful staff. Would stay again
Stayed 2 nights in Mar 2023
Response from Reception on 5 Mar 2023
Thank you for your review.We are glad you enjoyed your stay and hope to see you in the near future.Kind Regards,

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location,location and excellent service and room.
Stayed 1 night in Feb 2023
Response from Reception on 26 Feb 2023
Thank you for your lovely review.We are glad you enjoyed your stay and hope to see you again soon.Kind Regards

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a reasonable stay in a well positioned hotel. The lounge area was very big and comfortable in the two bedroom unit. The kitchen provided the necessaries. The design of the shower over the bathtub was awkward. You had to reach under the shower rose to adjust the temperature so cold water pours onto your back while you're trying to adjust it. The king bed was comfortable. In my opinion, $25 per night is fairly excessive for parking. Staff at reception were very polite and pleasant.
Stayed 1 night in Feb 2023
Response from Reception on 19 Feb 2023
Hi Judith,Thanks for taking the time to leave us a review, we are very pleased to hear you enjoyed your stay and had a positive experience with our Staff. We will be sure to pass on your feedback regarding the shower/bathtub design over to Managment.

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and extremely helpful staff.
Stayed 4 nights in Feb 2023
Response from Reception on 11 Feb 2023
Thank you for taking the time to review Crown on Darby, we are so pleased to hear you enjoyed your stay and look foward to seeing you again in future.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities
Brilliant location for food & drinks, within a walk of the coast.
Stayed 2 nights in Feb 2023
Response from Reception on 11 Feb 2023
Thank you for taking the time to review Crown on Darby, we are very pleased you had an enjoyable stay with us and would love to have you stay with us again in future.

10/10 Excellent

Memory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent services and absolute honest staff
Stayed 3 nights in Jan 2023
Response from Reception on 20 Jan 2023
Hi there, we are very pleased to hear you enjoyed your stay and would love to have you stay with us again in future.