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Reviews

2 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Columbia University
    3 min drive
  • Popular Location
    Metropolitan Museum of Art
    6 min drive
  • Restaurant
    Chipped Cup Coffee & Victuals
    9 min walk
  • Restaurant
    Taszo Espresso Bar
    12 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    12 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Apartment, 3 Bedrooms, Non Smoking, City View

    Room Amenities

    • 167 sq m
    • City view
    • Sleeps 10
    More details
  • Standard Apartment, Non Smoking, City View

    Room Amenities

    • 929 sq m
    • City view
    • Sleeps 6
    More details
  • Comfort Apartment, Non Smoking, City View

    Room Amenities

    • 929 sq m
    • City view
    • Sleeps 6
    More details
  • Comfort Apartment, Non Smoking, City View

    Room Amenities

    • 139 sq m
    • City view
    • Sleeps 9
    More details

About this area

New York

Upper West Side Sugarhill is located in New York's Harlem neighbourhood. George Washington Bridge and Columbus Circle are notable landmarks, and travellers looking to shop may want to visit Madison Avenue and Times Square. Bronx Zoo and Central Park Zoo are not to be missed.

Popular Location

What's nearby

  • Columbia University - 3 min drive
  • Metropolitan Museum of Art - 6 min drive
  • Bronx Zoo - 7 min drive
  • Lincoln Center - 7 min drive
  • Columbus Circle - 8 min drive

Getting around

  • 145 St. Station (St. Nicholas Av.) - 3 min walk
  • Bronx Yankees East 153 St. Station - 10 min drive
  • New York, NY (LGA-LaGuardia) - 17 min drive

Restaurants

  • Chipped Cup Coffee & Victuals - 9 min walk
  • Taszo Espresso Bar - 12 min walk
  • The Grange - 12 min walk
  • Café One - 13 min walk
  • American Legion Post 398 - 2 min drive

About this property

Upper West Side Sugarhill

4-star New York apartments in Harlem, near New York Presbyterian Hospital
This apartment building features free WiFi in public areas. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a sofa bed and a sitting area. A kitchen, a coffee/tea maker and free bottled water are among the other amenities available to guests.
Upper West Side Sugarhill offers 3 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Accommodation at this 4-star apartment has kitchens. Bathrooms include baths or showers and complimentary toiletries.
This New York apartment provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Microwaves and fridges can be requested.

Property amenities

Internet

Free WiFi

Parking and transport

Free parking nearby

Kitchen

Fridge (on request)
Microwave (on request)
Coffee/tea maker

Bedrooms

Rollaway/extra beds
Sofa bed

Bathrooms

Bathtub or shower
Free toiletries

Living spaces

Sitting area

Entertainment

Flat-screen TV with cable service

Work spaces

Desk

Comfort

Air conditioning

Pet friendly

USD 50 per pet per night

Suitability/Accessibility

Designated smoking areas

Services and conveniences

Iron/ironing board
Free bottled water

General

3 rooms
6 floors
2 buildings

Policies

Check-in

Check-in between 3 PM - 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per night.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Diners Club
Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 150.00 per accommodation, per stay.
  • Resort fee: USD 3.50 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Upper West Side Sugarhill Apartment New York
  • Upper West Side Sugarhill Apartment
  • Upper West Side Sugarhill New York
1.0

Guest rating

5 - Excellent
0
4 - Good
0
3 - Okay
0
2 - Mediocre
0
1 - Poor
2
2.0
Cleanliness
1.0
Service and Staff
1.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service & accommodations.

Very disappointing and frustrating experience with Upper West Side Sugar Hill. Would not recommend this apartment type hotel to anyone. See reasons below: 1. Arrived for check in at apartment at 3:45 PM as communicated 2. Room was not ready. Had no linens or AC. 3. Owner sent guest to another location, an unlocked apartment in a paid cab about 15 min away to wait there until room was ready. Neighborhood was not the safest. Owner told guest they she could stay at second apt if desired or go back to first. Second apt had no linens either 4. In fact, second apartment had the dirty linens still in a bag at the apartment 5. Owner showed up to apartment 2 with linens a couple hours later, and asked guest if she wanted to stay there or at first apartment. 6. At that point guest was not satisfied at all with this service or accommodations, and asked for a full refund and found another place to stay. 7. Owner agreed to full refund in person & guest also confirmed a refund would be initiated with owner via hotels.com message center 8. 15 days post check in/cancellation and 2 calls with hotels.com, guest refund has still not been issued Bottom line, very poor customer service & accommodations.

1/5

  • Disliked: Staff & service, property conditions & facilities, room comfort

The property owner not good ,integrityless.

1.Very hard to find this place,we took 2 times taxi to fund this property. 2.First day the room was repairing but none phone me to tell this until we got got there.then property owner provided other place to us 5 adults and said first night was free because of our original room was repair .the free room was very very terrible , even worse than refugee camp. the bed leg was broken ,mattress on the floor..... 3.the second day we finally move to original room ,owner asked me to pay rate 1811.94USD for rest of 3 nights ,the original booking for 4 nights was 1836.04 USD.I discussed with her about rates,she threaten me .we didn't want get any trouble so paid as she said. That was very terrible nightmare!!!

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