Hello. I am very upset about my stay at the Fairfield Marriott in New York on 33rd this past week. My young children were woken up at 1:30 a.m. due to a burst pipe, flooding of the floor in our room, firemen banging on pipes and ripping down walls, elevator beeping, fire alarm sounds and it was all around unpleasant. To make it worse, not one staff member said anything, or addressed our concerns on if we should stay or leave, if it was serious or not. I checked out the next morning and no one said anything! This was a sad situation that put a mediocre hotel stay over the top. I am a Marriott member and choose Marriott over and over again, but this was just awful. The elevator wasn't working prior to this event and the continental breakfast was overly crowded. Again, I might not be so upset if these problems were addressed. The staff didn't say anything! I do think a fee return is appropriate for that Tuesday night stay that kept us up all night.