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Ace Hotel New Orleans

Photo gallery for Ace Hotel New Orleans

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of Ace Hotel New Orleans

Ace Hotel New Orleans

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
600 Carondelet Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street8 min walk
  • Popular LocationMercedes-Benz Superdome11 min walk
  • Popular LocationHarrah's New Orleans Casino12 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

Ace Hotel New Orleans is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the business district. National World War II Museum and Preservation Hall are cultural highlights, and some of the area's notable landmarks include Jackson Square and Cafe Du Monde. Looking to enjoy an event or a match? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.

What's nearby

  • Henry Clay Statue - 3 min walk
  • Canal Street - 8 min walk
  • National World War II Museum - 10 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • Harrah's New Orleans Casino - 12 min walk

Getting around

  • New Orleans Union Passenger Terminal - 11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Joesephine Estelle — 1 min walk
  • Alto — 1 min walk
  • Herbsaint - 2 min walk
  • Desi Vega's Steakhouse - 3 min walk
  • Cafe at the Square - 3 min walk

About this property

Ace Hotel New Orleans

4-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 234 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with cable channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Ace Hotel New Orleans offers 234 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 15-45 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 5 2021 to October 31 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per accommodation, per night, plus a deposit of USD 25.00 per night
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 27.38 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 45 per person (approximately)
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 45 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 599 out of 987 reviews
5 - Excellent 61%
Rating 4 - Good. 252 out of 987 reviews
4 - Good 26%
Rating 3 - Okay. 83 out of 987 reviews
3 - Okay 8%
Rating 2 - Poor. 36 out of 987 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 987 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It has a cool vibe.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff. Nice location.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar is AMAZING. Staff were extremely helpful and hospitable throughout my entire stay. I would def book again
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was hip, dog friendly, and also had a pool! We also loved wandering the districts nearby, but for a longer walk we also made it to french market. Great location!
Stayed 2 nights in Aug 2021