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Ace Hotel New Orleans

4.0 star property
Upscale hotel, walk to Canal Street
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Ace Hotel New Orleans

Photo gallery for Ace Hotel New Orleans

Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; southern cuisine
Front of property
Deluxe Room, 1 King Bed, City View
Poolside bar

Overview of Ace Hotel New Orleans

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
The price is AU$289
Price available on 19/5/2024

Explore the area

Map
600 Carondelet Street, New Orleans, LA, 70130
  • Popular LocationCanal Street9 min walk
  • Popular LocationMercedes-Benz Superdome11 min walk
  • Popular LocationCaesars New Orleans Casino13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)18 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Minibar
Cable channels
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

Deluxe Room, 2 Double Beds (Double)

Deluxe Room, 2 Double Beds (Double)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Minibar
Cable channels
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Medium)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Medium)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Bathrobes
Minibar
Cable channels
  • 23.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

Ace Hotel New Orleans is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the entertainment district. Preservation Hall and National World War II Museum are cultural highlights, and some of the area's notable landmarks include Jackson Square and Café du Monde. Looking to enjoy an event or a match? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.
Visit our New Orleans travel guideOpens in a new window

What's nearby

  • Canal Street - 9 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • National World War II Museum - 12 min walk
  • Ernest N. Morial Convention Center - 13 min walk
  • Caesars New Orleans Casino - 13 min walk

Getting around

  • Carondelet at Girod Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Lüke - 4 min walk
  • Starbucks - 4 min walk
  • Tsunami Sushi - 4 min walk
  • Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk
  • True Food Kitchen - 5 min walk

About this property

Ace Hotel New Orleans

Upscale hotel near Canal Street
Located close to National World War II Museum and Caesars New Orleans Casino, Ace Hotel New Orleans provides a nightclub, a poolside bar and a terrace. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and southern cuisine. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • Concierge services, meeting rooms and luggage storage
  • A lift, a 24-hour front desk and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 234 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured valet parking on site (USD 54 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15–45 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alto
  • Joesephine Estelle
  • Seaworthy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 45 per person
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Ace Hotel New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ace Hotel New Orleans?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on 19 May 2024 start from AU$237.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ace Hotel New Orleans pet-friendly?

Yes, this property allows pets (limit 1 total). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ace Hotel New Orleans?

Valet parking is available for USD 54 per day.

What time is check-in at Ace Hotel New Orleans?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).

What time is check-out at Ace Hotel New Orleans?

Checkout is at noon.

Where is Ace Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Canal Street, Mercedes-Benz Superdome and Smoothie King Center. National World War II Museum and Ernest N. Morial Convention Center are also within 15 minutes. Carondelet at Girod Stop and Carondelet at Poydras Stop are within a 2-minute walk.

Ace Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, restaurant and room! Easy walk to the French quarter & beyond !
Stayed 4 nights in Apr 2024

4/10 Poor

Charles

Business traveller
Liked: Staff & service
Disliked: Cleanliness
My bathroom must have been abandoned mid clean. Toilet tank cover was not on the toilet, dirty towels in corner, lemons and limes in the garbage, glass cups drying on a hand towel, floor sticky, shower wouldn’t drain. I would have switched but got in late and had unpacked before I realized. Check in woman very professional and kind though.
Stayed 1 night in Apr 2024

10/10 Excellent

kristifor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - awesome vibe
Stayed 6 nights in Apr 2024

8/10 Good

Andrea

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with a good restaurant, great people working here as well. Wish the rooms were a bit more comfortable - need to add better lighting, rug on the floor and a long desk or counter to put things on.
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer, Saint Petersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent! There were multiple dining options and most of the food was very good. The breakfast options at Lovage could be a little better but the coffee was very good. The decor is gorgeous in the hotel. All of the staff (from restaurants, bars, door, front desk, etc) were super nice. The location worked well and was a short Uber trip to the FQ. It’s walkable to multiple restaurants in the area and the WWII museum. The bed was pretty firm which wasn’t my preference but some people do like. Be aware there is a nightly valet charge of $50 and also a daily resort fee of $25. Those charges are separate from the fees paid on Expedia. We’d definitely stay here again.
Stayed 3 nights in Mar 2024

6/10 Okay

Hillary

Travelled with family
Liked: Staff & service, amenities
The hotel was great just didn’t fit our kid-friendly need. The front door and valet staff made the entire stay, they were so helpful, warm, and treated my toddler so sweetly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel! Worked perfectly for us since we wanted to stay somewhere we could walk to things but not be deep in the French quarter.
Stayed 4 nights in Mar 2024

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told by hotel reception that the taxi fare for 2 people from hotel to airport was $36. But the taxi driver who drove us to to the airport on Mar 30 insisted that the fee should be $45. I had no way to verify that and paid the fare as $45 (plus tips). The hotel has to correct the information if the driver is right.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph E

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location to see NOLA or go to game or theatre. Cool gothic vibe, amazing rooftop bar and pool.
Stayed 4 nights in Mar 2024