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Reviews of Best Western Plus Music Row

3.5 out of 5
Best Western Plus Music Row
1407 Division Street, Nashville, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 1221 out of 1963 reviews" "
Rating 8 - Good. 475 out of 1963 reviews" "
Rating 6 - Okay. 138 out of 1963 reviews" "
Rating 4 - Poor. 61 out of 1963 reviews" "
Rating 2 - Terrible. 68 out of 1963 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and free breakfast were great. No complaints about the stay.
Stayed 3 nights in Mar 2024
Response from Guest Relation Management on 27 Mar 2024
Hi Jessica,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed your experience at our property and that you found our complimentary breakfast to be great. Providing a comfortable and enjoyable experience for our guests, including offering a delicious breakfast, is our top priority, and we're thrilled that we met your expectations in this regard. We look forward to welcoming you back for another great experience in the future.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 26 Mar 2024
Hi Wayne,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Carol

Travelled with partner
Great location, very friendly and helpful staff! I would definitely stay there again.
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 26 Mar 2024
Hi Carol,Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience during your stay with us. We're thrilled that you found our location convenient and that our staff were friendly and helpful. Providing exceptional service to our guests is our top priority, and we're delighted that we succeeded in making your stay memorable. We're grateful for your kind words and for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!

10/10 Excellent

Nancy, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, beds were really comfy, breakfast was great and the massage chairs were an extra treat.
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 26 Mar 2024
Hi Nancy,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. We're delighted that you found our staff to be friendly, our location convenient, and our beds comfortable. Providing exceptional service and amenities to our guests is our top priority, and we're glad that we succeeded in making your stay enjoyable. We're also pleased to hear that you enjoyed our breakfast offerings and that the massage chairs were an extra treat for you. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome motel! Soft towels, super comfortable beds, and modern vibe.
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Kathleen,We're delighted to hear you enjoyed our soft towels, comfortable beds, and modern vibe during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back again in the future.

10/10 Excellent

D

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello D,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

6/10 Okay

Diana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beds were terrible
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 22 Mar 2024
Hi Diana,Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is valuable to us, and we will address this issue with our management team to investigate and make necessary improvements to ensure that our guests have a comfortable stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is so close to walking to music row
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 20 Mar 2024
Hi Marilyn,Thank you for your feedback! We're delighted to hear that you found our hotel to be in a good location. We understand the importance of convenience and accessibility for our guests, and we're pleased that our location met your needs. We appreciate your business and hope to have the pleasure of serving you again soon.

6/10 Okay

Donnie

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
The beds suck !! There to hard
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 19 Mar 2024
Hi Donnie,Thank you for your feedback regarding your recent stay at our hotel. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations for future guests. Please know that your comfort is our priority, and we will explore options to address the issue with the beds to ensure a more enjoyable stay for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, close to Broadway and other fun areas like Gulch. Breakfast provided and was good
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 19 Mar 2024
Hi Crystal,Thank you for your wonderful feedback! We're delighted to hear that you had a very nice stay with us and enjoyed our convenient location close to Broadway and the Gulch. Providing easy access to nearby attractions is one of our priorities, and we're thrilled that you found it convenient. We're also glad to hear that you enjoyed our breakfast offerings. Ensuring a satisfying dining experience for our guests is important to us, and we're pleased that you found it to be good. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was immaculate, the room was very tastefully decorated, and the rooms were quiet except for the tenant above us was very loud and I could hear them up and down all night and in the bathroom.
Stayed 2 nights in Mar 2024

10/10 Excellent

TTv_

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, sucks to pay for parking though
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 19 Mar 2024
Hi TTv_,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel nice. Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we succeeded in making your stay enjoyable. We understand that parking fees can be frustrating for our guests, and we appreciate your feedback on this matter. We strive to offer competitive rates while also ensuring the security and availability of parking spaces for our guests. Your comments will be taken into consideration as we review our parking policies. We value your business and hope to have the opportunity to welcome you back for another enjoyable stay.

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast
Stayed 5 nights in Mar 2024
Response from Manager on 20 Mar 2024
Hello Debra,We are delighted to hear that you enjoyed our breakfast offerings during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back again soon for another pleasant experience.

10/10 Excellent

Carol, Corning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Manager on 19 Mar 2024
Hello Carol,Thank you for sharing the wonderful 5 rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like my money back. I did not stayed there as it was so stinky and other guest were changing their stay as well. The smell was so intoxicating!
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Elaine,We regret to hear about the odor concern you experienced during your potential stay with us. Your feedback is valuable, and we encourage guests to reach out to management directly to address any issues during their visit. We appreciate you bringing this to our attention for further review.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Manager on 17 Mar 2024
Hello Nicholas,We are pleased to hear that you enjoyed your stay with us. Your feedback is truly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to us.

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
omlet was good
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 15 Mar 2024
Hi Lena,Thank you for your feedback! We're glad to hear that you enjoyed the omelet during your stay. Providing delicious and satisfying meals for our guests is important to us, and we're pleased that we met your expectations in this regard. We appreciate your business and hope to have the pleasure of serving you again soon.

6/10 Okay

Josee Sylvie

Travelled with family
Liked: Cleanliness, amenities
Convenient. Safe and clean. There was a lack of hot water for showering. Breakfast was hearty and had good variety.
Stayed 3 nights in Mar 2024
Response from Guest Relation Management on 15 Mar 2024
Hi Josee,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be convenient, safe, and clean, and that you enjoyed our hearty breakfast with a good variety of options. Your comfort is important to us, and we'll address the hot water issue promptly with our maintenance team to ensure that it is readily available for all our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Shawna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, hotel was clean
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 15 Mar 2024
Hi Shawna,Thank you for your feedback! We're glad to hear that you found our hotel to be conveniently located and clean. Providing a comfortable and convenient experience for our guests is important to us, and we're delighted that we met your expectations in this regard. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relation Management on 15 Mar 2024
Hi William,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 Excellent

Ken

Everything was as expected
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 13 Mar 2024
Hi Ken,Thank you for sharing your feedback! We're pleased to hear that everything met your expectations during your stay. Your satisfaction is important to us, and we're glad that we could deliver the experience you anticipated. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 14 Mar 2024
Hi Todd,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Hilda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all a good experience
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 12 Mar 2024
Hi Hilda,We're thrilled to hear that you had a good experience during your stay with us! Your satisfaction is our top priority, and we're delighted that everything met your expectations. We value your feedback and look forward to welcoming you back for another great experience in the future!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized for different walking areas
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Greg,Thank you for sharing your feedback with us! We're thrilled to hear that you found our hotel to be centrally located for exploring various walking areas. Providing our guests with convenient access to different attractions and walking areas is a priority for us, so we're delighted that our location met your needs during your stay. Whether it's strolling through charming neighborhoods or exploring nearby landmarks, we're glad you found our hotel to be a great starting point for your adventures. We're looking forward to welcoming you back and providing you with another wonderful stay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice, clean, safe place to stay
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Michael,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be a nice, clean, and safe place to stay. Providing a comfortable and secure environment for our guests is of utmost importance to us, and we're delighted that we could meet your expectations in this regard. We look forward to welcoming you back to our hotel and continuing to provide you with a pleasant and enjoyable stay.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Easy check in process.
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Jessica,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel very clean, our staff friendly, and our check-in process easy. Providing a welcoming and comfortable experience for our guests is our top priority, and it's wonderful to know that we met your expectations. We're looking forward to welcoming you back to our hotel soon and providing you with another exceptional experience.

8/10 Good

Stephen, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some nice bars in walking distance
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Stephen,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed the convenience of having some nice bars within walking distance from our hotel. We strive to provide our guests with a well-rounded experience, and we're thrilled that you were able to explore and enjoy the local nightlife. We look forward to welcoming you back to our hotel in the future and providing you with another great experience.

10/10 Excellent

Cheryl

It was an approximately 10 minute walk to the “Honky Tonks” on Broadway. This hotel was very clean, staff were very friendly and helpful. Plus they had an excellent breakfast…which was included in your stay. Definitely will be back!
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Cheryl,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel. It's wonderful to know that you found our location convenient for exploring the Broadway. We take pride in maintaining a clean and welcoming environment, and we're thrilled that our staff's friendliness and helpfulness added to the overall positive experience. We're also pleased that you enjoyed the complimentary breakfast during your stay. Providing an excellent breakfast is one of our priorities, and we're glad it contributed to your satisfaction. Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to get around walking. Breakfast was good.
Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 11 Mar 2024
Hi Rosanna,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel to be in a great location for getting around on foot and that you enjoyed our breakfast offerings. Ensuring our guests have easy access to nearby attractions and amenities is a priority for us, so we're thrilled that our location served you well during your stay. Additionally, we're pleased to know that you enjoyed the breakfast options provided. We can't wait to welcome you back to our hotel and provide you with another fantastic experience.

6/10 Okay

Sara

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on 9 Mar 2024
Hello Sara,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.

8/10 Good

Michael

Travelled with family
Great place!! Would definitely stay here again!!
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 8 Mar 2024
Hi Michael,We're thrilled to hear that you had a great experience and that you would choose to stay with us again! Providing a positive and comfortable experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay!

8/10 Good

Herbert

The omelet bar was Excellent!!!
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 8 Mar 2024
Hi Herbert,We're thrilled to hear that you enjoyed the omelet bar during your stay! Providing delicious and satisfying breakfast options is important to us, and we're glad that we could meet your expectations with our omelet bar. We appreciate your positive feedback and look forward to welcoming you back for another excellent experience!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and bed. Staff very nice at check in.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Leslie,We're delighted to hear you found our rooms comfortable and our staff friendly at check-in. Your feedback is appreciated as we strive to ensure all our guests have a pleasant stay. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Preferred not to be next to elevator
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 8 Mar 2024
Hi Christina,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is important to us, and I will ensure that your preference for not being near the elevator is noted in your profile for future stays. Additionally, I will address this issue with our front desk team to ensure that they are more attentive to guests' requests during the check-in process. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jimmy

Stayed 2 nights in Mar 2024
Response from Guest Relation Management on 26 Mar 2024
Hi Jimmy,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Frederick, Rockford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Located in a great area for entertainment
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 4 Mar 2024
Hi Frederick,Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel easy to get to and that you enjoyed our convenient location in an area known for entertainment. Providing easy accessibility and being situated in a vibrant neighborhood with plenty of entertainment options are key aspects of our commitment to guest satisfaction. We're thrilled that you had a great experience exploring the surrounding area and taking advantage of the entertainment opportunities nearby. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great complimentary breakfast!! Omelette, biscuit, sausage gravy, …. So much good food.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 4 Mar 2024
Hi George,Thank you for your delightful feedback! We're thrilled to hear that you enjoyed our complimentary breakfast offerings, including the omelette, biscuit, sausage gravy, and more. Providing a satisfying breakfast experience is important to us, and we're glad that we could exceed your expectations in this regard. Your kind words are truly appreciated and motivate us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience soon!

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The breakfast was great, the rooms were very nice, and there are cool amenities like massage chairs! It’s also in a great location, less than 5 minutes from all of the downtown attractions.
Response from Guest Relation Management on 4 Mar 2024
Hi Candace,Thank you for your glowing review! We are thrilled to hear that you had such a positive experience during your stay at our hotel. It warms our hearts to know that you enjoyed the great breakfast, found the rooms to your liking, and appreciated the cool amenities like our massage chairs. It's fantastic to hear that our location added to the convenience of your stay, with easy access to downtown attractions. We strive to provide our guests with a memorable and comfortable experience, and your feedback lets us know that we are on the right track. We are grateful for your kind words and look forward to the opportunity to welcome you back for another wonderful stay in the future.

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to things good parking it was good not amazing
Stayed 2 nights in Feb 2024
Response from Manager on 3 Mar 2024
Hello Janice,We're glad to hear you found our parking convenient during your stay. If you have any further feedback, feel free to reach out to our management team directly. Thank you for taking the time to share your experience with us.

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Chad,We are delighted to hear that our staff provided you with excellent service during your stay. Your feedback is greatly appreciated as we strive to ensure all guests have a positive experience at our hotel. Thank you for choosing to stay with us.

2/10 Terrible

Eduardo

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 1 Mar 2024
Hi Eduardo,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Karin

Travelled with group
Last minute stay for a doctors visit to Vanderbilt Hospital. The location and cleanliness of this establishment was fantastic. The omelet bar breakfast that was in was also great. I really liked the noon checkout so we didn’t feel rushed. I will stay there again.
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Karin,We appreciate your positive feedback regarding our convenient location, cleanliness, breakfast options, and late checkout. It's wonderful to hear you had an enjoyable experience during your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendiy
Stayed 2 nights in Feb 2024
Response from Guest Relation Management on 29 Feb 2024
Hi Connie,Thank you for your feedback! We're thrilled to hear that you found our staff friendly. Providing excellent customer service is one of our top priorities, and we're delighted that our team made your stay more enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!

6/10 Okay

christian

Liked: Cleanliness, property conditions & facilities
even though the desk staff was very friendly and polite, my experience at the breakfast bar was not so friendly. One staff member was extremely rude and unprofessional.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 29 Feb 2024
Hi Christian,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is invaluable to us, and we take it very seriously. We will address this matter with our breakfast staff immediately to ensure that all guests are treated with the courtesy and respect they deserve. We appreciate your patronage and hope to have the opportunity to restore your confidence in our services during your future visits.

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 28 Feb 2024
Hi Carlos,We're thrilled to hear that you enjoyed your stay with us! Providing a pleasant and comfortable experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!

4/10 Poor

Ryan

Stayed 4 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Ryan, We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, it was clean , convenient and the breakfast omeletes were delicious!
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Maria,We are thrilled to hear that you enjoyed your stay with us, especially the cleanliness, convenience, and delicious breakfast omelets. We strive to provide a delightful experience for all our guests. Thank you for taking the time to share your feedback with us.

8/10 Good

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous staff, helpful and knowledgeable.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello D,We're thrilled to hear you found our staff tremendous and helpful during your stay with us. Our team takes pride in providing excellent service to all our guests. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team.

10/10 Excellent

William

Stayed 2 nights in Feb 2024
Response from Guest Relation Management on 21 Mar 2024
Hi William,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Dec 2023
Response from Manager on 24 Feb 2024
Hello Thomas,We are delighted to hear that you had a comfortable stay with us. Your feedback is truly appreciated as we strive to provide excellent service to all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing our hotel for your stay.